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672 results found

  1. A snapshot of contents within a Box drive folder

    Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?

    Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?

    Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?

    A simple yet effective solution is a "tree directory" view. This is a feature…

    93 votes

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    4 comments  ·  Box Drive  ·  Admin →
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  2. Don't files separately from directories.

    Currently a click on the "Updated" column will sort the contents of a directory by the updated date, except all folders are listed first followed by files, rather than a complete sort of both. This is frustrating and unexpected. Please just sort the entries, regardless of file or folder, so items show up where they are expected and are easier to find.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Add a 'description' for folder and files at the top of the page, just below the folder/file name.

    A description of the folder at the top of the page will save time for our users, stakeholders and team members. It can be used as a way to describe what a user can expect to find in a given folder; and if this option extends in all sub-folders and files, it can help save a lot of time, bandwidth, and storage.

    The following format example will work well:

    Account name > Project name > Research files

    In this folder, you will find data about the project research and all the research files that are available. For any information on…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  4. My folder has disappeared on 25th Feb

    For some reason my folder called "NewCo spin-off" has disappeared on 25th of Feb. I talked with IBM support for 2 hours, the girl said that she will raise a ticket but she didn't. Below is the chat. Can you please investigate this issue - why did it happen? People were using it and all of them ask me where the data is.

    Advisor [Kathlyn]
    Hi, thanks for contacting Win10 support in Beijing, This is Kathlyn, Please allow me few moments to read over your inquiry and create a support ticket for you.
    11:00:12 AM
    Tatiana.Gonchar@ibm.com
    Hello, Kathlyn. I was
    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Re-implement Windows shell icon overlays - Fix it permanently

    This is an age old problem that is getting more and more common and you even have it covered here - https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-Folder-on-Windows
    Now in Windows 10, if we rename the registry keys, the moment the computer restarts OneDrive changes the keys again so that the box icons are not showing.

    According to Microsoft this should be attacked in a more modern way

    https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094
    https://docs.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine

    6 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  6. Warning/Prompt before deleting items in Box Drive

    This is to avoid users accidentally deleting content in Box Drive. Users sometimes delete items unintentionally and it's too late for them when they receive email notifications.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Ability to logout and delete cache from Box Drive on OS reboot

    Currently, it is necessary to logout/login to clear the cache and errors, but this is troublesome.
    The burden of performing this operation on a regular basis is on the end user.

    It would be easier to use if the logout/deletion of the cache could be done on OS reboot.
    (If it automatically re-logon after restarting OS, that would be even better)

    現状ではキャッシュやエラーをクリアするためにログアウト/ログインする必要がありますが、これは手間がかかります。
    この操作を定期的に行うのはエンドユーザーに負担がかかってしまいます。

    OS の再起動時にログアウト/キャッシュの削除ができればより便利だと思います。
    (OS の再起動後に自動的に再ログオンするようになれば更に良いと思います。)

    8 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Add file path to macOS Box Drive search function

    Since macOS Finder will not search Box Drive by filename correctly, the only real way to search for files is using Box Drives built-in search function. This will successfully find a file, but it does not show you the path in the folder tree. Could you please add the containing folder and path in the search results box? Ideally the user would also be able to open a finder window directly to that containing folder directly from a click in the search results box.

    Thanks!
    --Richard

    2 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  9. Change Box Drive Storage Location

    I want to be able to move the storage location of Box Drive to something other than the C drive. The space is limiting. Most days accessing data from Box is not an issue but on days the internet goes down at the office or there is a power outage all work comes to a halt without access to files. I can't make all of my files available offline with Box Drive storing to the C drive. It would be nice to be able to have all of my files available in case of unforeseen circumstances. I would also be…

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Box Drive Bandwidth Usage - Can I pause or limit?

    "Every time my Box Drive is syncing large (200-500mb) files, it uses as much bandwidth as it can. While in the office, this was rarely an issue. But, working from home, the rest of my household notices very slow internet while I am syncing files. "

    Please add a feature that allows us to limit the bandwidth of Box Drive.

    7 votes

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  11. 1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  12. differentiate owner in "windows explorer"

    no way to differentiate folders I own and folders shared with me using box drive with windows explorer interface

    1 vote

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  13. I want to download all files returned from a search

    I am searching for files spread through multiple folders and I want to download all the files that are the result of the search. The only way I've found is to keep scrolling down — again and again — until all the files are displayed, then select all and download.

    But, there are a lot of resulting files and the scrolling is going on forever.

    Is there a way to just have Box download all the files that fit a search?

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Taskbar icon overlay for Box Drive to indicate if there are any "Problem Items"

    Currently for Box Drive (for Windows) you have to go into the program then Box Drive Settings to view if there are any problem files. Most users will never do this.

    Ideally there should be a red exclamation overlay on the taskbar icon if there are any problem files and they should be shown immediately when you click to open Box Drive.

    This would help end users to see that not all their files are syncing and then ideally also show them the local path of the problem file (that they can click on to access) AND also give them…

    2 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  15. Using folder hierarchy to reduce number of shared folders

    It would be great if Box could group by the parent folder if a user is shared more folders from the same parent folder example if i had the following folders

    • Projects -> Project A -> Project B -> Project C

    If I shared Project A and Project C with a user, it would be better if they saw the following

    • Projects -> Project A -> Project C

    However if i just share Project A then they would only see this.

    This would save having a huge number of folders in the Root of each users account.

    Thanks

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. cache Box Drive

    Refresh function in Box Drive

    Currently, it is necessary to logout/login to clear the cache and errors, but this is troublesome.
    I would like to be able to do this with the touch of a button.
    This is expected to improve the efficiency of our business.

    Box Driveのリフレッシュ機能

    現状ではログアウト/ログインしてキャッシュやエラーをクリアする必要がありますが、これが面倒です。
    これをボタン一つでできるようにしてほしいです。
    これにより業務の効率化が期待できます。

    14 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  17. not available offline

    As an admin, Id like to mark some folders as never available offline. We have several folders with several terabytes of data and inadvertently users have started downloading the entire folder.
    One found out when his hard drive was almost full, the other was caught by security looking at the massive downloads. The data is available to all but shouldn't be copied locally.

    1 vote

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  18. Incorrect message when upload file size exceeded

    I (wojciech.baranski@pl.ibm.com) have created a folder - the folder name is "ZUS_STATS". This folder has my (IBM) corporate Box account file size limit, which is 32GB. This filder is shared with end customer, who hasn't an enterprise account on Box. The customer tries to upload a file, which is larger than this limit. Obvously the end customer gets an error, however this error message is incorrect and misleading - it indicates, that the limit is 250MB instead of 32GB. The error says:

    original message in polish:
    Uaktualnij, aby przechowywać większe pliki! Przekazuj większe pliki! Twoje konto umożliwia przekazywanie…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  19. show files uploading/downloading and file progress

    when a new file gets added to box drive (either on the users machine or via the cloud) the box drive console should show the files being transferred and their progress percentage...

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  20. ACCESS MULTIPLE WORKSPACES ON BOX DESKTOP DRIVE

    Hi,

    I run a small agency and more clients are asking me to work directly in their Box server. The problem is that I can't log into several different Box workspaces on the Desktop App (like you can in Slack for example). Please help! I may have to go back to Dropbox for this reason.

    3 votes

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