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554 results found

  1. Collaborator files from Box Drive not showing up on Box.com

    Ever since we updated our systems to macOS Ventura we've encountered many issues with Box Drive, now we are not seeing files from other collaborators that they report to have synced showing up on other peoples Drive or on Box.com at all. Box Drive has become unreliable lately, and users are being forced to manually upload files via desktop to ensure their files sync. Please fix!

    1 vote

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  2. Updating versions from Box Drive seems to be critically broken

    Saving over files in box drive used to update cloud with a version, it seems this is being ignored, and cannot be trusted when checking if this update is committed to the cloud. Things have gone seriously wrong with Box Drive integration every since macOS Ventura upgrade.

    1 vote

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  3. Box Drive Moving a Folder Off of Drive Fully Deletes it From Box for Mac FPE Users, Folder Lock API Enhancements

    For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
    However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
    For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake…

    5 votes

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  4. Folder-level "custom terms of service"

    Is it possible to only setup "Custom Terms of service" on specific sub-folders for external collaborators? Or is this setting only account-wide??

    Use case:

    We have a dataroom set up, and some external collaborators have problems accessing the "login custom terms of service" NDA and logging into Box. The notification emails from the system are often sent to their spam folder.

    We can send an NDA via the "e-sign" feature, but don't want our external collaborators to then have to accept it a 2nd time when they come to a (separate, for NDA e-signers) dataroom folders.

    Can we setup a…

    1 vote

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  5. Ability to to delete saved previous versions

    I am burning through storage because Box is saving every version of a file I am working on. There is currently no easy way to cut down and delete all previous versions of a file, and going through one by one is time consuming (and after I did, did not seem to decrease the folder size anyways). It would be awesome if there was a way to delete all previous versions of a file and only keep the most recent one.

    1 vote

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  6. I am trying to see if I can lock down folders to prevent people from accidental moving or deletion.

    In Box Drive (File Explorer), sometimes our users accidentally move folders into other folders, not realizing what they did. Then people cannot find what they are looking for. Is there a way we can prevent this? Or is there a way we can prevent this for higher-level folders? Or is there a way a user can receive a prompt along the lines of "Are you sure you wish to move this folder?"

    See also

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/42428602-allow-marking-folders-as-move-locked-to-prevent

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43142697-ability-to-lock-down-folders-to-prevent-accidental

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35984521--lock-a-folder-taxonomy

    Suggestions from our IT Director:

    Ideally we license Box Shield and it could easily be a policy based on metadata or tagging for…

    1 vote

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  7. I want to share only the necessary folders and files on the BOX drive

    Since it is troublesome to access BOX.com, I usually access and edit the necessary folders and files from the BOX drive, but it would be convenient to be able to display only the necessary folders and files. Currently, when you open a folder with "Windows + E", all the folders and files in "All files" of BOX.com are displayed on the BOX drive, but you do not access all of these, and you can save files that are accessed infrequently. I think you should check BOX.com to confirm.
    I think it would be useful to have options such as "Share…

    1 vote

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  8. Can't filter search files marked for offline use to unmark quickly and regain HD space.

    NEED ASAP: See file list of marked for "offline use" to quickly/easily unmark to regain HD space. I regularly run low on space locally. Users should have a way for Box to ID files based on cache of local machine—to "unmark all" quickly, AS WELL AS selectively with a list of files marked offline to keep any files "offline available" as needed. A MUST-HAVE feature for managing files, since the whole point of box is file storage and accessibility.

    1 vote

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  9. Adjust size of Box icon on macOS to fit into design guidelines

    Current Box app icon is much larger than other rounded-corner apps following Big Sur design language.

    1 vote

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  10. Allow Us To Move Collaborator Folders to a sub-folder without removing the permissions

    When a user shares a folder with us it sits in our Root folder. Can these show up in a Shared folder to save our Root folder having a load of odd name folders. We believe you can do this in Dropbox.

    ideally we need to be able to change the folder name at our end too without amending it at the user end.

    2 votes

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  11. Box Drive for Windows 11

    Box please bring your Box Drive up to date with two changes.

    1. Support the new context (right-click) menu in Explorer on Windows 11
    2. Fix the Icon overlays for Box that show the status of a file. (already posted an idea on this months and months ago

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/42820107-re-implement-windows-shell-icon-overlays-fix-it

    1 vote

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  12. Allow login to Box Drive from different Microsoft account

    It used to be possible to log into Box Drive from my work account whilst logged in as a different Microsoft user on the desktop. This has now stopped working and forces login via my desktop account. This means that Box Drive is now completely useless to me.

    1 vote

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  13. Send box drive logs to any email address

    Allow users to send box drive logs to a given email address rather than ONLY to Box Support. Remote debugging is difficult when we can't work directly with our end users' logs.

    1 vote

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  14. Allow resizeable/full-screen file search form

    Actually the file search UX in Windows has a design giving priority to form over function, with a concept half-way resembling a tray application notification.

    The problem with that is that the ridiculous window size most of the time trims relatively long file paths to the point of having on-screen indistinguishable search results for different files, if they are at somewhat deepth in the file tree. The smallnes brings also unnecesary scroll, and forces the pains of a self imposed real-state screen-space shortage, more proper of mobile devices but undesirable in desktop.

    Let file search have the first class interface…

    1 vote

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  15. Back up desktop and documents folder

    It would be really useful if there was an option within box drive that would sync the users desktop documents and perhaps download folder to a folder within box.

    I know users could just save the files on to box drive but that doesn't always happen (temp needed files etc) this would act as an almost auto back up feature.

    1 vote

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  16. Start Box Drive on windows startup instead of user login

    We have a PC that share Box content on our LAN but it's incredible that when the PC restarts Box Drive does not start until a user does login to the pc. For us it mandatory that Box Drive starts on windows startup instead of user login. We tried to schedule the action but Box process fail with an error that windows is not started in interactive mode.

    0 votes

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  17. Full Image Thumbnail Option

    For the image thumbnails, is there a way to toggle the view, so that one can see the entire image vs. a cropped version? I've noticed a recent change where all thumbnails are cropped, and in order to view the full image you need to click to open each individual file, which is a less efficient browsing method. Is it possible to return to the previous viewing option to see the full image within each thumbnail?

    1 vote

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  18. Please add Password Protection as a FREE feature

    It's just a disappointmet to have password protection of your files as a paid feature. For me it's a deal breaker...

    1 vote

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  19. Two User accounts on same Windows 10 computer

    There should be a possibility that two users on the same windows 10 computer, each user separately logging into his/her own windows account, could each log into his/her own box account and use box drive. BoxDrive is much more convenient that to go via the browser. This seems not possible now.
    Additionally it is annoying that the the box drive shows up for login when the second user enters the windows account, and if startup of box is switched off for that user, then it is also switched off for the main user (the admin user who has made the…

    1 vote

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  20. Order Items in Collections Manually

    I would like to be able to manually sort items in my collections. Items in a collection currently sort alphabetically, but I want to move items that I use the most to the top of a collection list.

    1 vote

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