Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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626 results found
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Box Drive performance improvement request when using VDI
The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
It was found that the delay was caused by a large number of disk I/Os.
We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
Please improve performance.(Japanese)
「VDI利用時におけるBox Drive性能改善リクエスト」Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
性能改善をお願いします。125 votes -
Unify move and copy behavior between BoxDrive and the Web browser.
There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
Since there are many users who use BoxDrive as their main application, we would like to see the…34 votes -
Request to improve synchronization speed between Box Web UI and BoxDrive"
Request to improve synchronization speed between Box Web UI and BoxDrive"
We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
Our investigation of the synchronization speed is based on the following items.Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
Pattern 6: Delete the file on the Box Drive…17 votes -
I would like shortcut files created on Box Drive to be reflected on Box Web as well.
I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
I feel this kind of specification is very inconvenient.
I would love to see you respond to make this happen.(Japanese)
Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
このような仕様だと大変不便に感じてます。
実現に向けて是非対応してほしい。79 votes -
I would like to see functionality added to the terminate_sessions API to delete cache information.
When an administrator deletes BoxDrive session information, the cache remains.
Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
In the above difficult case (because deleting the client's cache seems difficult due…18 votes -
Box Drive specification improvement request
Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
Here are the details:Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)In…
40 votes -
Request faster synchronization of Box Drive
The company expects it to take a few minutes to reflect the data to Box Drive, but this is not enough to withstand actual operation in the business.
Pressing "Refresh Folder" will resolve the issue, but I don't think it is a drastic solution in terms of improving the synchronization speed of Box Drive.
We request faster synchronization of Box Drive, such as synchronization with a reflection speed of at least 1 minute or less.Box Driveへのデータ反映には数分程度かかることを想定しているとのことですが、これでは実運用で耐えられません。
「フォルダを更新」を押せば解消はするものの、Box Driveの同期速度向上という点で抜本的な解決ではないと思います。
少なくとも1分以内の反映速度で同期を行うなど、Box Driveの同期速度の高速化を図るような手段を要望します。16 votes -
Lack of clear notification of whether BoxDrive is syncing or not
There should be a clear icon in the Finder AND in the BoxDrive top menu icon clearly showing whether syncing is on or off. Support told em the only way to know if files are correctly syncing is to look at the files in the Finder and if there are NO ICONS then it's working. The lack of something is not a reasonable way to identify is something is working correctly. PLEASE add a symbol that shows the synching status that is easy to confirm!!
7 votes -
Box Drive Folder Tree
I would like to see the Folder Tree in Box Drive
2 votes -
Requests for additional features in Box Drive v2.33
We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.■Additional features that were an issue
Saving unsynchronized files upon logout
When logging out, users will be able to save files that have not been uploaded to Box.■Functionality Improvement Requests
Therefore, we would like to see any of the following realized for the ability to save…3 votes -
Boolean search function to be applicable to tags
Would love to use my Box as a Digital Asset Manager but the tag system really needs a boolean search function.
Boolean searching is used to help find search results faster and with more precision. Boolean searching uses operators: words like AND, OR, and NOT.
We might have to take pour storage else where due the cost of having both a Box account and a DAM.
1 vote -
Bookmark URL
It would be nice if “Bookmark” type files were compatible with Windows URL files. Indeed, I have Box Drive installed on my PC and I cannot open URL files from my PC because the extension is not compatible.
Sincerely,
Evann
Bonjour,
Il serait bien que les fichiers de type "Signet" soit compatible avec les fichers URL de windows. En effet, j'ai Box Drive installé sur mon PC et je ne peut ouvrir les fichiers URL depuis mon pc car l'extension n'est pas compatible.
Cordialement,
Ewann
1 vote -
Need the ability for a shared link to open the file within Box Drive and on the local machine vs. force users to the Box site.
Need the ability for a shared link to open the file within Box Drive and on the local machine vs. force users to the Box site.
1 vote -
Box Drive - Prompt Users to Lock Files When Opening Files from Box Drive
For Box Drive, it would be nice to have the option to lock files when you take them offline. For example, when a you choose "Make Available Offline", Box could prompt you with "Do you want to lock these offline files?" So, you remember to lock the files while you still have online access to the them.
1 vote -
Admin-level alert notification on certain Box Drive permission errors
Users can create folders in Box Drive at the root level. In a closed folder taxonomy, the folder does not sync and fails with permission and/or problem item errors. If a user does not address the notification (or notifications are disabled), users can continue to create content in the unsynced folders. Icon overlays are also not reliable, so this will not be discovered until the content is lost due to hardware failure or software/OS reload. Consider alerting admins of these issues via the event stream or Shield-type alerts to prevent data loss, or disabling the creation of folders this way.
4 votes -
Display warning message on accidental uploads to specific folders
If a file is accidentally uploaded to a specific folder (viewer privileges granted) using BoxDrive, I would like the upload process to be stopped or a warning message to be displayed. Currently, files are displayed as if they were uploaded to the computer (locally) as a cache.
BoxDriveを利用して特定のフォルダ（ビューアー権限付与）へファイルを誤ってアップロード した場合にアップロード処理を停止or警告メッセージを表示して欲しい。 現状、パソコン（ローカル）上へファイルがキャッシュとしてアップロードされたように表示されてしまう。
1 vote -
Allow users to decide which context menu entires (right click menu) they want to see
I've never once wanted to 'Create a Box Note' or 'Search in this folder' yet they will take up two context menu spaces unless I can figure out some way to turn them off in the registry. Allow users to select what context menus pop up please! Otherwise it's a big waste of space.
1 vote -
Thumbnail & Quick View Support on Mac OS 12.4
I'm not sure why this isn't a feature, but it definitely should be! My team views a lot of art files and the lack of thumbnail and quick view support is a huge wrench in our workflow.
1 vote -
Box Drive support for bookmarks to files and folders
Box Web allows you to paste a link to a file or folder as a bookmark to quickly jump to that location. It would be great to have this work for Box Drive as well. The main use case is that we are moving from traditional Windows file shares to Box Drive. The experience is similar in that the files and folders are mapped in a hierarchical structure. The issue we are having is that some departments rely on Windows shortcuts to jump from one location to another in the shared drive.
The bookmark functionality seems to be able to…
2 votes -
'Carrier Signal Flag'-like functionality on folder icons
When either a new file is uploaded or an existing file is edited in a folder, a small red flag pops up on the folder icon and stay up for a certain period of time to indicate the update.
It would save time and labour to routinely open the folder and sort files by 'Updated' timestamps in descending order every few hours to check for file updates which only happen once in a couple of days, for instance.1 vote
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