Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

584 results found

  1. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    93 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I would like shortcut files created on Box Drive to be reflected on Box Web as well.

    I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
    However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
    I feel this kind of specification is very inconvenient.
    I would love to see you respond to make this happen.

    (Japanese)
    Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
    無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
    しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
    同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
    このような仕様だと大変不便に感じてます。
    実現に向けて是非対応してほしい。

    45 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    researching  ·  1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Request faster synchronization of Box Drive

    The company expects it to take a few minutes to reflect the data to Box Drive, but this is not enough to withstand actual operation in the business.
    Pressing "Refresh Folder" will resolve the issue, but I don't think it is a drastic solution in terms of improving the synchronization speed of Box Drive.
    We request faster synchronization of Box Drive, such as synchronization with a reflection speed of at least 1 minute or less.

    Box Driveへのデータ反映には数分程度かかることを想定しているとのことですが、これでは実運用で耐えられません。
    「フォルダを更新」を押せば解消はするものの、Box Driveの同期速度向上という点で抜本的な解決ではないと思います。
    少なくとも1分以内の反映速度で同期を行うなど、Box Driveの同期速度の高速化を図るような手段を要望します。

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Box Drive specification improvement request

    Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
    Here are the details:

    Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
    ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

    In…

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Box Drive client should fall back to attempt direct connection if proxy fails

    In short, if Box Drive sees a proxy and attempts to connect via the proxy but that fails, it should fall back and attempt a direct connection before failing completely.

    I experienced this on Windows. Not sure if it would apply to other OSes or not.

    The specific details...

    I'm in a Corporate environment with a laptop. When our laptops are on the corporate network, we do go through a proxy. But when off of the corporate network, like working at home, it doesn't use the proxy. We use an auto-config proxy .pac file to control the proxy on and…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Prevent items with restricted movement from being moved on the Box Drive display

    If "Do not allow ownership of content to be transfered to external users" is enabled in the tenant settings, content cannot be moved to external tenants by users other than the administrator.

    However, when content is moved in Box Drive, although it is not actually moved, it appears on the display as if it is stored in the destination folder, and it does not return to the original folder until the user logs out/logs back in to Box Drive.

    Content whose movement is restricted by Classification Policies will immediately return to the folder in which it was originally stored, both…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Prevent desktop box folder deletion

    Please create a way to globally disable users the ability to delete folders from their desktop with Box Drive.

    They are under the impression that if they hit "delete" on the folders they are removed from the Projects. This in turn has caused a lot of chaos from team members deleting the entire Project folders instead of going to the Box website and revoking their permissions.

    No amount of training we try do it can solve this with a company our size.

    Team members are deleting terabytes of data and it's exhausting trying to recover all this data.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Allow Us To Move Collaborator Folders to a sub-folder without removing the permissions

    When a user shares a folder with us it sits in our Root folder. Can these show up in a Shared folder to save our Root folder having a load of odd name folders. We believe you can do this in Dropbox.

    ideally we need to be able to change the folder name at our end too without amending it at the user end.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Box Drive Moving a Folder Off of Drive Fully Deletes it From Box for Mac FPE Users, Folder Lock API Enhancements

    For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
    However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
    For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Back up desktop and documents folder

    It would be really useful if there was an option within box drive that would sync the users desktop documents and perhaps download folder to a folder within box.

    I know users could just save the files on to box drive but that doesn't always happen (temp needed files etc) this would act as an almost auto back up feature.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Survey Making Function on Box

    Hello, It would be great to be able to create surveys and receive survey results using Box. That could be through an integration with Google Forms. It would be helpful to be able to create a Google Form within Box and then be able to download the results of the survey into a Spreadsheet also created or saved on Box. Thanks!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Cancel Download(s)

    It's absolutely insane that you cannot cancel file downloads from within the interface. I just started to download a folder locally (make available offline or Download Now option) and realized I didn't need the folder. I cannot cancel it. I have to wait till it finishes to remove it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Gap in deleting a file being locked between WebApp and Box Drive

    In WebApp, collaborators don't have trash menu against the locked file, meaning collaboration cannot delete it during being locked. However, they are able to remove the locked file from their drive and leave an error in problem items. This deletion can only be done within Box Drive and the file isn't actually deleted. After removing the file lock, Box Drive will make it effective on Box. This can lead the users to create a same item before removing the file lock, and edit.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Manual pause syncing

    Sometimes I want to reorder / organize / rename files before syncing.

    130 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    41 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for the suggestion. We currently do not have this planned on our roadmap.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

  15. Lack of clear notification of whether BoxDrive is syncing or not

    There should be a clear icon in the Finder AND in the BoxDrive top menu icon clearly showing whether syncing is on or off. Support told em the only way to know if files are correctly syncing is to look at the files in the Finder and if there are NO ICONS then it's working. The lack of something is not a reasonable way to identify is something is working correctly. PLEASE add a symbol that shows the synching status that is easy to confirm!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I would like to see functionality added to the terminate_sessions API to delete cache information.

    When an administrator deletes BoxDrive session information, the cache remains.
    Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
    In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
    Therefore, we would like to add a function to delete cache information when the terminate
    sessions API is executed.
    In the above difficult case (because deleting the client's cache seems difficult due…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. View right holder to download the watermarked files from box drive.

    that way, people with view right do not need to go box.com website and download each file.
    + it will be great if they could download including folder trees with watermarked files(Pdf, ppt, excel etc).
    Take this as consideration
    best,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Enhanced Lock/Unlock on Box Drive for CAD files

    I hope the Enhanced lock/unlock experience, which is currently only available for Office files, be made available for CAD files and others as well.

    86 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive. 


    Please keep the feedback & use cases coming to help us prioritize this in the future!

  19. Easier access to Box.com versus local box folder from the box menu

    I use a mac. To go to a folder, I can click the box icon on my menu bar and there is the folder icon. But, to go to box notes (very popular with my team) or box.com, I must click down into the box settings. Please bring box.com up to the level of the box folder in your menu.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Viewing and Downloading EPUB files

    As outlined in Case # 2783413
    We were unable to share an link to an EPUB which had watermarking embedded in the file.
    Workarounds included zipping up the EPUB first.
    It would be wonderful to get full EPUB support where you can view the EPUB (ie see the cover image, and even the contents of the EPUB book and allow anyone with the link to download the file.

    As was discovered in the case mentioned above, it turns out some EPUBs can at least be downloaded if they didn't contain watermarking. Publishers put in watermarking so removing these is not…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 29 30
  • Don't see your idea?

Feedback and Knowledge Base