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1. View Owner/Creator of Files in Box Drive

   We would like the ability to display accurate information about the Owner/creator of files within Box Drive for Windows. The Owner column in Windows was used prior to our migration to Box to show who originally created the file for a folder all in a single glance. Although Box.com shows the upload history of individual files, it's a manual process of viewing each file-- a pain point-- compared to the table view of File Explorer with the Owner column displaying. Currently, within Box Drive/File Explorer, the Owner column is empty. This would be useful for the users to know who to contact regarding the files.

   (Side note: Our migration to Box from file shares has modified the Owner of files to be 'Box Admin', altering the accuracy of what the users want to see -- the original creator of the file. The last Uploader in Box.com is the closest thing to what the users want to see but it is not exactly the same. )

   We would like the ability to display accurate information about the Owner/creator of files within Box Drive for Windows. The Owner column in Windows was used prior to our migration to Box to show who originally created the file for a folder all in a single glance. Although Box.com shows the upload history of individual files, it's a manual process of viewing each file-- a pain point-- compared to the table view of File Explorer with the Owner column displaying. Currently, within Box Drive/File Explorer, the Owner column is empty. This would be useful for the users to know who… more

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2. Add account info to Box application window

   One of our users recently asked the following:

   "In the Box drive alert window, the Box Drive Settings gear icon doesn't
   do anything useful. Please add an actual settings window with basic
   information like file space used, buttons for pause/restart syncing, etc.

   The Box Drive window is an alert style window that disappears anytime a
   mouse is clicked or any other window is interacted with. This is the
   case in Windows 7 through Windows 11. It would be better if Box Drive
   had an actual application window like most other apps."

   I know that manual syncing isn't possible yet in Drive, but I wasn't sure if this was a good place to mention the other questions this user raised.

   One of our users recently asked the following:

   "In the Box drive alert window, the Box Drive Settings gear icon doesn't
   do anything useful. Please add an actual settings window with basic
   information like file space used, buttons for pause/restart syncing, etc.

   The Box Drive window is an alert style window that disappears anytime a
   mouse is clicked or any other window is interacted with. This is the
   case in Windows 7 through Windows 11. It would be better if Box Drive
   had an actual application window like most other apps."

   I know that manual syncing isn't possible yet in… more

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3. file transfer status

   One of our users recently asked the following:

   "The Transfers pane in the Box drive alert window rarely shows any file
   names, even when files are actively being transferred. Please change the
   Transfers window so that it shows a rolling list of all transferring and
   recently transferred files and a time remaining estimate. The list
   should be rolling and not clear when the transfers are done. It should
   always be possible to see the last 5-10 files that Box Drive has
   transferred."

   I'm not sure if this is a reasonable request, but thought I'd share it here.

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4. improve box drive file listing when navigating to a new folder

   Currently as you navigate Box Drive and hit a new folder there can be a noticeable delay before the content listing of the folder is displayed and for that time (can be several seconds or more) the impression is left that the directory is empty. The user is left trying to determine if they need to wait or if there are actually no files or folders within the folder.

   An improvement would to either maintain a local cache of the folder/file hierarchy and then download the actual file when it's selected for open. Or a predictive recursive tree query when a user begins navigating down a path and prefetch a few directories below the current.

   I have limited exposure to OneDrive but it does not seem to have the same delay when navigating a folder hierarchy.
   This continues be a grievance our end users have with Box. Many of our line of business software programs don't work as well with the launch from Box Web app approach.

   Currently as you navigate Box Drive and hit a new folder there can be a noticeable delay before the content listing of the folder is displayed and for that time (can be several seconds or more) the impression is left that the directory is empty. The user is left trying to determine if they need to wait or if there are actually no files or folders within the folder.

   An improvement would to either maintain a local cache of the folder/file hierarchy and then download the actual file when it's selected for open. Or a predictive recursive tree query when… more

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5. Ability to view the contents of the login page on the login screen on Box Drive

   Currently, the login page settings that exist in the tenant settings are only visible in the web browser, not in Box Drive.
   Since many of our tenants use Box Drive, we would like to display the contents of the login page on the login screen on Box Drive as well.

   (In Japanese)
   現在、テナント設定に存在するログインページ設定は、Webブラウザ上でのみ表示され、Box Driveには表示されません。
   我々のテナントではBox Driveを利用しているユーザが多いため、Box Drive上のログイン画面にもログインページの内容を表示したい。

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6. I would like to be able to see the folder descriptions on BoxDrive as well.

   I would like to be able to see the folder descriptions on BoxDrive as well, since I can only see them on the web.

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7. Ability to see pending invites that i have sent from box

   Would like to see all invited parties under collaborators with status (pending), name, email invited, etc.

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8. Folder of aliases to Box files for sharing

   In order to supply a group of files to a collaborator such as an outside contractor, one must copy existing files into a new folder. We need a way to gather the ALIAS /SHORTCUT to multiple files that can be placed in a single shared folder.

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9. Open files from web app in Box client

   Oftentimes our team shares the location of a file within Box by pasting a link into, e.g. Asana. Clicking that link opens the item in the Box web app. There's no way to open that location within the Box client on MacOS other than looking at the file path on the web, then manually browsing to that location in Finder. I'd like a link you can click from the web app that reveals the location of that file within Finder.

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10. Sharing File paths with others in my organization on box drive

    Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

    With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since the recipient is on their own computer, the path breaks.

    We also all are using box drive to work locally rather than in a browser.

    I know we can copy or email a shared link to people, but that takes you to view it in a browser.

    What would be AMAZING if at all possible, would be for box to either be able to detect if a user has box drive installed and when they click the shared link, it instinctively knew you had it installed and throw a popup that says, "Would you like to open this link in box drive on your computer?" (or something similar) or if the browser view could identify that the viewer has box drive installed and include a button in the browser view that says something along the lines of "reveal in box drive"

    I know that Zoom can do something like this. when you click a zoom link to join a meeting, it takes you to your browser and shows a popup "Do you want to allow this page to open “zoom.us.app”?" and you can click Allow and it launches zoom.

    Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

    With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since the recipient is… more

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11. Chose the location of folder when they are 'Available Offline'

    when making folders 'available offline' we should be able to chose where the folders live.

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12. "Show File Location" for Files Currently Uploading Through File Explorer/Finder

    At this time, Box Drive only lists the File Name when checking the "Transfers" menu of synchronizing items. No indication is given as to where this syncing is taking place. The User is forced to memorize the location of an upload/download until it has completed.

    I'm currently experiencing an issue where many large files (Gigabytes) are forever uploading after an unknown error restarts the upload upon completion. The only solution I've been given is to Log Out, thus deleting my Terabytes of Available Offline files. "UnsynchronizedFiles" in AppData proves to be unhelpful with certain errors.

    Box Drive should allow the user to visit the location of the file being synced to the cloud. The file is stored on the local machine during upload, so this shouldn't have issues. The User would then have the flexibility of moving or deleting this file before the upload is complete, as well as avoid infinitely uploading loops that I'm currently part of (a form of self-problem solving further avoiding issues of clogging support lines). Every User would also be able to monitor files without descriptive naming conventions to other User that could be waiting on particular file uploads. For example, video files from a consumer camera are typically labelled by ascending numbers (PANA0243) without any identifiers to indicate where it's stored in the File Hierarchy.

    At this time, Box Drive only lists the File Name when checking the "Transfers" menu of synchronizing items. No indication is given as to where this syncing is taking place. The User is forced to memorize the location of an upload/download until it has completed.

    I'm currently experiencing an issue where many large files (Gigabytes) are forever uploading after an unknown error restarts the upload upon completion. The only solution I've been given is to Log Out, thus deleting my Terabytes of Available Offline files. "UnsynchronizedFiles" in AppData proves to be unhelpful with certain errors.

    Box Drive should allow the… more

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13. Box Drive Security - Utilize MFA/ Enforce connection to specific network

    For several reasons having our staff use Box Drive to access their files is the most helpful for our office. However it would be great if some additional security features could be added to Drive such as requiring the user be connected to specific network or utilize an MFA process. We currently have a vpn requirement setup to access the Box web app through our Okta service but this doesnt work as well with Drive since it caches the user credentials.

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14. Alert on folder names not allowed in Box web

    Box Drive will alert when a folder name isn't valid. Would be nice that there would be a way to not allow folder names in Box web when Box Drive doesn't support it.

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15. Ability to retain BoxDrive logs after logout/login.

    I'd like BoxDrive logs to be retained after logout/login.

    I would like to be able to get the log before I log out even if I have logged out of BoxDrive.
    If you want to investigate the logs due to unexpected movement or problems, it will be difficult to investigate afterwards if you log out of the BoxDrive once for data safety and other reasons.
    We want to prevent this from preventing us from identifying the cause of the problem.

    BoxDriveのログをログアウト/ログイン後も保持されるようにして欲しい

    BoxDriveログアウトした場合でもログアウト前のログを取得できるようにして欲しい。
    予期せぬ動きによりログを調査したい場合、データの安全などを考えてBoxDrive から一度ログアウトしてしまうとその後の調査が困難となります。
    これにより原因が特定できないことを防ぎたいです。

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16. Rename dialog - for open file in Box web interface from Box Drive "Error updating an item..."

    For me, the most common Box Drive updating error is a "Unsupported Name" (i am a Windows user). Please, make the "Error updating an item..." dialog more useful - give the opportunity to rename the file "in place", or at least the way to open the file in a Box web interface to correct the error

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17. Save preview of PDF-files in my box drive.

    Why doesn't preview of PDF-files work for pdf-files saved in my box.com, when friends, that has got the share-link from me, tries to open the pdf-file ???

    My idéa is "Make it work" !!! It isn't rocket science !

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18. Bring back home directory "mountpoint" on the mac

    I don't know if it's just me, or some problem with the privacy etc settings that have been a moving target with OSX lately, but after my latest reboot on a fully updated MacBook I was greeted with a popup from Box Drive saying it is now fully MacOS 12 compatible, and lo and behold, my /Users/app/Box directory is gone. I can only access Box files from the Explorer, but not the command line. I never looked into what the Box drive was exactly, a link, a mountpoint, no idea, but I miss it badly.

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19. Add "disable for select users" as a Box Drive Mark for Offline option

    A global Box customer is looking to disable MFO (Marking for Offline) for a selected users.
    This would be a "symmetrical" counter-option to the existing "enable for select users", and also similar to how some other features can be managed within Box Admin Console, making the MFO options more consistent with broader Box experience for admins.

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20. Enhanced automatic locking of read-only files

    Allow users to choose to lock or not lock the read-only configuration file instead of automatically locking it.

    It also prevents the read-only attribute from being automatically released when auto-unlocked.

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