726 results found

1. Need Tags in Mac Finder to be Supported in Box Drive

   After installing Box Drive, you have to re-tag all of your folders in Finder. As if that is not annoying enough, the folders you tag (colored circles) don't show up when you click on the tags in the sidebar of Finder. Bottom line, Box Drive needs to support Tags in Mac OS' finder just like the Box Sync did.

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   under consideration  ·  33 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Open file from UI Elements without approval

   Ability to open a file from UI Elements Open With with Box Edit without being prompted to Approve/Deny to proceed.

   Currently, every time a file is opened from UI Elements, Box Edit displays the prompt and asks the user to Approve/Deny before the user can start locally opening and editing the file. This adds friction to user experience, and we want the option to not display this prompt and auto-approve the file open from UI Elements

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   Thanks for your suggestion. This is not currently planned at this time.

3. Force Box Drive to sync status with Box every time file is touched .

   for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
   User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
   User B closes the file, and then reopens the file. The change User B made still shows up.
   Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in the cloud.

   for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
   User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
   User B closes the file, and then reopens the file. The change User B made still shows up.
   Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in the… more

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   under consideration  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Box Drive supported in Windows Server 2012
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   under consideration  ·  18 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Box Drive for Windows on Arm

   With the release of new Copilot PC by Microsoft and other partners that run on Arm processors it would be nice to be able to install Box Drive on Windows on Arm.

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   29 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   gathering feedback  ·  AdminAnonymous (Admin, Box) responded

   We are currently running a private beta to test ARM support for Box Drive. If you are interested in testing this ARM supported version of Box Drive, please reach out to me at flesi@box.com

6. Shared link to open file directly in Box Drive

   Instead of opening in Web App, we should click a shared link to open in Drive.

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   14 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   This is something we’re considering for the longer term roadmap, but not something we’re exploring in the near-term unless there’s more demand.

7. Add Device Pinning support to Box Drive
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   under consideration  ·  6 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Request to improve synchronization speed between Box Web UI and BoxDrive"

   Request to improve synchronization speed between Box Web UI and BoxDrive"

   We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
   Our investigation of the synchronization speed is based on the following items.

   Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
   Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
   Pattern 6: Delete the file on the Box Drive and check for updates on the WebUI: result: 3 minutes
   Pattern ⑦ Delete the file on Box Drive and confirm the update on Box Drive on the other terminal: result 16 sec.
   Pattern ⑧ Edit the file on WebUI and confirm the update on Box Drive: result: 10 seconds
   Pattern (9) Edit the file on Box Drive and confirm the update on WebUI: result: 52 sec.
   Pattern ⑩ Edit on Box Drive and confirm updates on Box Drive on another terminal: Result 2 min 10 sec

   We are aware that the synchronization method differs from that of other companies' products, but all of the other companies' products complete the process within 5 seconds.

   We would like to request that you improve the synchronization speed, as a slow synchronization speed is not convenient for users and can lead to shadow IT.

   ============
   (Japanese)

   「Box Web UIとBoxDriveの同期速度向上リクエスト」

   Box Web UIとBoxDriveの同期速度を5秒以内に同期できるよう改善を依頼いたします。
   我々の調査では下記項目にて同期速度の調査を実施しております。

   パターン③　Box DriveへアップロードしてWebUI上の画面更新を確認する：結果 5分以上待っても自動更新されない
   パターン⑤ WebUI上で削除してBox Drive上で更新を確認する：結果 20秒
   パターン⑥ Box Drive上で削除してWebUI上で更新を確認する：結果 3分
   パターン⑦ Box Drive上で削除して他端末のBox Drive上で更新を確認する：結果 16秒
   パターン⑧ WebUI上で編集してBox Drive上で更新を確認する：結果 10秒
   パターン⑨ Box Drive上で編集してWebUI上で更新を確認する：結果 52秒
   パターン⑩ Box Drive上で編集して他端末のBox Drive上で更新を確認する：結果 2分10秒

   他社製品と同期方式が異なることは認識しておりますが、他社製品では全て5秒以内で完了しております。

   同期速度が遅いとユーザの利便性が損なわれシャドーITが生まれる原因となりますので、同期速度向上いただけますようお願いいたします。

   Request to improve synchronization speed between Box Web UI and BoxDrive"

   We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
   Our investigation of the synchronization speed is based on the following items.

   Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
   Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
   Pattern 6: Delete the file on the Box Drive… more

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   researching  ·  2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Seamless Sign On - Box Drive

   Like OneDrive, we want the ability for the box drive client to seamlessly sign into box without any user integration at login. This will benefit;
   - VDI users
   - Hot desk users
   - Students (e.g. lab machines)
   - First time logon for staff allocated devices

   We understand this won't work for everybody but we to SSO to box via Azure AD and all of our 7,500 managed devices are joined to both on-premises AD and Azure AD. In fact we're starting have a slow migration to pure Azure AD.

   This has stopped any large scale rollout and we have seen an increased number of requests to enable OneDrive for users who need cloud storage. Our success is measured on user experience and the current box drive client is not helping!

   Like OneDrive, we want the ability for the box drive client to seamlessly sign into box without any user integration at login. This will benefit;
   - VDI users
   - Hot desk users
   - Students (e.g. lab machines)
   - First time logon for staff allocated devices

   We understand this won't work for everybody but we to SSO to box via Azure AD and all of our 7,500 managed devices are joined to both on-premises AD and Azure AD. In fact we're starting have a slow migration to pure Azure AD.

   This has stopped any large scale rollout and we have seen… more

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   not planned  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. We want to restore a file by ourselves in Box Drive, when our accidentally move/delete it.

    When using Box Drive, we often move/delete file(s) by mistake!

    We want easily check the history of actions taken to moved/deleted contents, in order to easily restore it to its original location in case of a mistake.

    (in Japanese)
    【誤操作でBox Driveのファイルを移動・削除した時、自分で復元したい】

    Box Driveを使用していると、ファイルを間違って移動/削除することがよくあります！

    ミスが起きた場合に簡単に元の場所に復元するために、移動/削除されたコンテンツの履歴を簡単に確認したいと考えています。

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    researching  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box Drive specification improvement request

    Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
    Here are the details:

    Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
    ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

    In addition, Box Drive receives information on all events that occurred during the stoppage at the next startup of Box Drive, so if you stop your PC at the end of work, all events that occurred during the stoppage will be downloaded when your PC starts up (Box Drive starts up) the next morning.
    Because the start time is almost the same for all users, the communication load increases rapidly at that time, causing problems. Due to the problem of this Box Drive, business other than Box has been affected, so please urgently improve it.

    Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
    Here are the details:

    Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
    ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

    In… more

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    researching  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Sync multiple accounts to Box Drive

    Allow multiple accounts to sync with Box Drive.
    
    Many of us have multiple corporate/personal accounts that require local drive sync'd access.

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    9 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    We’re not planning a ‘fast switch’ option to allow a user to easily switch between 2 different Box accounts on Box Drive while maintaining all cached data. The only option we have now is that users can ‘logout’ of their current account and sign into another account, but the caveat is that this will delete all their local cached data/MFO settings from Box Drive

13. Windows 10 on ARM Support for Box Drive

    Currently, Box Drive does not function on devices running Windows 10 on ARM.

    ARM-based PCs are already taking over the Apple desktop and laptop ecosystem. Following that trend, Windows on ARM will likely become an increasingly important OS in the marketplace. Box Drive is an essential app for many Box users on Windows, and support will be necessary as the world migrates to ARM-based PCs.

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    gathering feedback  ·  11 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Allow Marking Folders as "Move Locked" To Prevent Users From Moving Certain Folders Regardless Of Permissions

    Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:

    We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another. This happens constantly in Box Drive.

    The idea would be that an admin can mark a folder as Move Locked, and the folder would be identified with an icon letting users know that it's move locked. The only way to move it would be for an admin to unlock it first.

    Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:

    We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another. This happens… more

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    11 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAkshay Ravi (Admin, Box) responded

    Thank you for the suggestion. Box currently offers the ability to lock folders using the folder lock API - https://developer.box.com/reference/post-folder-locks/

    
    

    We do not have a feature on our roadmap to expose this functionality from Box Drive. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

    
    

15. Sync alias/shortcut files on Box Drive

    Box Drive currently does not support syncing alias files (I think these are called shortcuts on Windows machine), which is a basic file organization tool. Alternatively, expose the favorites from the box web app on box drive. At present, it's impossible to organize a list of your truly active files while working solely within Box Drive. Seems like making these file types available for syncing would be a simple solution to implement.

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAkshay Ravi (Admin, Box) responded

    Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

16. Add separate "status" column to Box Drive application

    Box Drive has a known issue of overlay iconography sometimes not displaying after installed. This is affecting about 10% of our client installs and is an absolute headache and nightmare to resolve without registry updates.

    This is caused due to the Box Drive apps's reliance on the "Image­List_Set­Overlay­Image" function in Windows which has a hard limit of 15 values. Thus Box Drive's icons "compete" with other cloud providers' icons on priority and is totally unsustainable as you are at the mercy of how other cloud providers code their software to take precedence over others in this list (by playing the game of naming their registry key values to sort above others).

    As per this Microsoft article, this limitation is here to stay: https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094

    A way to get around this is to simply use a separate "Status" column (as noted in the article above).

    This change will help to resolve this known issue for with Box Drive.

    Box Drive has a known issue of overlay iconography sometimes not displaying after installed. This is affecting about 10% of our client installs and is an absolute headache and nightmare to resolve without registry updates.

    This is caused due to the Box Drive apps's reliance on the "Image­List_Set­Overlay­Image" function in Windows which has a hard limit of 15 values. Thus Box Drive's icons "compete" with other cloud providers' icons on priority and is totally unsustainable as you are at the mercy of how other cloud providers code their software to take precedence over others in this list (by playing the… more

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    This change would require a shift to a completely new architecture, which is not planned at this time.

17. Go directly to the folder in Explorer/Finder

    A one-click solution that takes me from a specific Box location in the web browser to the same location in Windows Explorer on my computer.
    Essentially, the opposite of "View on Box.com" Windows Explorer feature.

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    not planned  ·  1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Edit in real time on Box Drive

    Ability to edit a document in real time with another collaborator through Box Drive.

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Box Drive does support co-editing in iWork, but doesn’t support it for any other application type, as it’s dependent on the application vendor.

19. Provide a way to "pause" syncing of files marked for offline

    Allow a use to stop/pause syncing of files that are marked for offline access. We have multiple users who travel and are on metered connections but still need access to the internet and their offline files.

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    not planned  ·  13 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Box Drive Sync Delay Indicator

    Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an indicator to Box Drive so we can tell if a file is available on Box but not yet reflected in Box Drive?

    Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an… more

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.