791 results found

1. We want to restore a file by ourselves in Box Drive, when our accidentally move/delete it.

   When using Box Drive, we often move/delete file(s) by mistake!

   We want easily check the history of actions taken to moved/deleted contents, in order to easily restore it to its original location in case of a mistake.

   (in Japanese)
   【誤操作でBox Driveのファイルを移動・削除した時、自分で復元したい】

   Box Driveを使用していると、ファイルを間違って移動/削除することがよくあります！

   ミスが起きた場合に簡単に元の場所に復元するために、移動/削除されたコンテンツの履歴を簡単に確認したいと考えています。

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   This capability is not planned currently but we’ll keep you updated here. Thank you for you feedback! 

2. Request to improve synchronization speed between Box Web UI and BoxDrive"

   Request to improve synchronization speed between Box Web UI and BoxDrive"

   We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
   Our investigation of the synchronization speed is based on the following items.

   Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
   Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
   Pattern 6: Delete the file on the Box Drive and check for updates on the WebUI: result: 3 minutes
   Pattern ⑦ Delete the file on Box Drive and confirm the update on Box Drive on the other terminal: result 16 sec.
   Pattern ⑧ Edit the file on WebUI and confirm the update on Box Drive: result: 10 seconds
   Pattern (9) Edit the file on Box Drive and confirm the update on WebUI: result: 52 sec.
   Pattern ⑩ Edit on Box Drive and confirm updates on Box Drive on another terminal: Result 2 min 10 sec

   We are aware that the synchronization method differs from that of other companies' products, but all of the other companies' products complete the process within 5 seconds.

   We would like to request that you improve the synchronization speed, as a slow synchronization speed is not convenient for users and can lead to shadow IT.

   ============
   (Japanese)

   「Box Web UIとBoxDriveの同期速度向上リクエスト」

   Box Web UIとBoxDriveの同期速度を5秒以内に同期できるよう改善を依頼いたします。
   我々の調査では下記項目にて同期速度の調査を実施しております。

   パターン③　Box DriveへアップロードしてWebUI上の画面更新を確認する：結果 5分以上待っても自動更新されない
   パターン⑤ WebUI上で削除してBox Drive上で更新を確認する：結果 20秒
   パターン⑥ Box Drive上で削除してWebUI上で更新を確認する：結果 3分
   パターン⑦ Box Drive上で削除して他端末のBox Drive上で更新を確認する：結果 16秒
   パターン⑧ WebUI上で編集してBox Drive上で更新を確認する：結果 10秒
   パターン⑨ Box Drive上で編集してWebUI上で更新を確認する：結果 52秒
   パターン⑩ Box Drive上で編集して他端末のBox Drive上で更新を確認する：結果 2分10秒

   他社製品と同期方式が異なることは認識しておりますが、他社製品では全て5秒以内で完了しております。

   同期速度が遅いとユーザの利便性が損なわれシャドーITが生まれる原因となりますので、同期速度向上いただけますようお願いいたします。

   Request to improve synchronization speed between Box Web UI and BoxDrive"

   We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
   Our investigation of the synchronization speed is based on the following items.

   Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
   Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
   Pattern 6: Delete the file on the Box Drive… more

   58 votes

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   not planned  ·  2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Add Device Pinning support to Box Drive
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   6 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   This capability is not currently planned. Please see the Device Trust feature, which can be used in this case.

4. Organize and Move Shared Folders Within Non-Shared Folders

   I would like to organize folders that have been shared with me within folders that I myself have created and do not share with others.

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   24 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. We currently do not have this planned on our roadmap.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

5. Sync alias/shortcut files on Box Drive

   Box Drive currently does not support syncing alias files (I think these are called shortcuts on Windows machine), which is a basic file organization tool. Alternatively, expose the favorites from the box web app on box drive. At present, it's impossible to organize a list of your truly active files while working solely within Box Drive. Seems like making these file types available for syncing would be a simple solution to implement.

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

6. Sync multiple accounts to Box Drive

   Allow multiple accounts to sync with Box Drive.
   
   Many of us have multiple corporate/personal accounts that require local drive sync'd access.

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   11 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   We’re not planning a ‘fast switch’ option to allow a user to easily switch between 2 different Box accounts on Box Drive while maintaining all cached data. The only option we have now is that users can ‘logout’ of their current account and sign into another account, but the caveat is that this will delete all their local cached data/MFO settings from Box Drive

7. Seamless Sign On - Box Drive

   Like OneDrive, we want the ability for the box drive client to seamlessly sign into box without any user integration at login. This will benefit;
   - VDI users
   - Hot desk users
   - Students (e.g. lab machines)
   - First time logon for staff allocated devices

   We understand this won't work for everybody but we to SSO to box via Azure AD and all of our 7,500 managed devices are joined to both on-premises AD and Azure AD. In fact we're starting have a slow migration to pure Azure AD.

   This has stopped any large scale rollout and we have seen an increased number of requests to enable OneDrive for users who need cloud storage. Our success is measured on user experience and the current box drive client is not helping!

   Like OneDrive, we want the ability for the box drive client to seamlessly sign into box without any user integration at login. This will benefit;
   - VDI users
   - Hot desk users
   - Students (e.g. lab machines)
   - First time logon for staff allocated devices

   We understand this won't work for everybody but we to SSO to box via Azure AD and all of our 7,500 managed devices are joined to both on-premises AD and Azure AD. In fact we're starting have a slow migration to pure Azure AD.

   This has stopped any large scale rollout and we have seen… more

   56 votes

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   not planned  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Box Drive specification improvement request

   Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
   Here are the details:

   Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
   ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

   In addition, Box Drive receives information on all events that occurred during the stoppage at the next startup of Box Drive, so if you stop your PC at the end of work, all events that occurred during the stoppage will be downloaded when your PC starts up (Box Drive starts up) the next morning.
   Because the start time is almost the same for all users, the communication load increases rapidly at that time, causing problems. Due to the problem of this Box Drive, business other than Box has been affected, so please urgently improve it.

   Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
   Here are the details:

   Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
   ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

   In… more

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   4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   We are not currently planning these capabilities due to our focus on other higher-priority capabilities. We will provide an update here as soon as priorities shift. Please continue to share your feedback; it helps us prioritize the roadmap. Thank you!

9. Allow Marking Folders as "Move Locked" To Prevent Users From Moving Certain Folders Regardless Of Permissions

   Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:

   We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another. This happens constantly in Box Drive.

   The idea would be that an admin can mark a folder as Move Locked, and the folder would be identified with an icon letting users know that it's move locked. The only way to move it would be for an admin to unlock it first.

   Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:

   We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another. This happens… more

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   11 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. Box currently offers the ability to lock folders using the folder lock API - https://developer.box.com/reference/post-folder-locks/

   We do not have a feature on our roadmap to expose this functionality from Box Drive. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

10. Provide a way to "pause" syncing of files marked for offline

    Allow a use to stop/pause syncing of files that are marked for offline access. We have multiple users who travel and are on metered connections but still need access to the internet and their offline files.

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    not planned  ·  14 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Go directly to the folder in Explorer/Finder

    A one-click solution that takes me from a specific Box location in the web browser to the same location in Windows Explorer on my computer.
    Essentially, the opposite of "View on Box.com" Windows Explorer feature.

    48 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Edit in real time on Box Drive

    Ability to edit a document in real time with another collaborator through Box Drive.

    47 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Box Drive does support co-editing in iWork, but doesn’t support it for any other application type, as it’s dependent on the application vendor.

13. Box Drive Sync Delay Indicator

    Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an indicator to Box Drive so we can tell if a file is available on Box but not yet reflected in Box Drive?

    Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an… more

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.

14. Show classification of files in Box Drive

    We use Classifications to indicate restrictions on who a file can be shared with, e.g. confidential information supplied by third party that cannot be shared with other parties involved in a project. While classification is displayed within Box, there is no indication of the restriction if the file is accessed through Box Drive which could lead to unauthorized disclosure.

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    6 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAkshay Ravi (Admin, Box) responded

    Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

15. Unify move and copy behavior between BoxDrive and the Web browser.

    There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
    In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
    However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
    Since there are many users who use BoxDrive as their main application, we would like to see the behavior unified with the web browser.

    (Japanese)
    ＜BoxDriveとWebブラウザで、移動・コピーの動作を統一させる＞
    BoxDriveとWebブラウザで、Boxの基本操作である「移動・コピー」の動作仕様が異なる（実際はアップロード・ダウンロードになる）ことによる弊害がある。
    特に、Shieldのアクセスポリシー・分類ラベルにて「移動とコピーをしても元のラベルが維持される」ことは、それを採用する大きな理由であるのに、BoxDriveではラベルは維持されず、セキュリティ強化・利用方法の統制につながらない。
    BoxDriveをメインとして利用しているユーザーが多数存在しているため、Webブラウザと動作を統一するようにしてほしい。

    There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
    In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
    However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
    Since there are many users who use BoxDrive as their main application, we would like to see the… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    It's working as designed.

16. Backup user folders to Box Drive

    To make the capture and backup of user content on our users' local systems easier, Box Drive should have an option to automatically select and sync the contents of user folders on both Macs and Windows computers (e.g., Desktop, Documents, etc.).

    39 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Box Drive Adjust Shared Links

    Content Owners should be able to adjust a shared link setting directly from Box Drive, i.e. change from "People in this Folder" to "People in my Company"

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAkshay Ravi (Admin, Box) responded

    Thank you for the suggestion. We currently do not have this planned on our roadmap.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

18. Add configuration option to hide the right-hand sidebar automatically

    When a file is opened, the right-hand sidebar is open by default. My preference is to have it closed, so I must close it each time. Please add a configuration option that would allow for users to set that sidebar closed at startup by default.

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    5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Thank you for the suggestion. We currently do not have this planned on our roadmap. Please keep the feedback & use cases coming to help us prioritize this in the future!

19. Enable sync of files with lnk extension through Box Drive

    Box Drive will not sync files with a .lnk extension. We would like to be able to sync these as they are valuable in certain circumstances and are not hidden/system files.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thank you for your suggestion. This feature is not planned at this time, however.

20. Expose EXIF Metadata in the Box Drive when Media (Photo, etc.) is Uploaded via Box Drive or Web App

    We sort hundreds of thousands of photos taken by our users. We need to be able to sort within Box Drive in a Windows Explorer view, and one of the ways they sort is via the Date Taken attribute.

    33 votes

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    not planned  ·  4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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