125 results found

1. Blind Guide - Instructions for new collaborators

   I wish to state my ongoing frustration with sharing collaborative folders with my clients via box. The instructions for me, as part of a subscribed user group, are clear. The instructions for a new user who we invite to collaborate ARE NOT. You put me in a position of the blind guide when the client or collaborator asks me for help getting to the files – and Box has not provided sufficient instructions. I suspect Box assumes because I have logged into box as a new user once in the past, that I know how to coach a new user on getting into the system. But that was years ago. This is a missed opportunity.
    
   It would help me greatly if you would provide step-by-step instructions along with a tutorial video for brand new users that they receive along with an invite to collaborate. There should also be a link to an article/post for established, subscribed users like me that I can forward to my clients/collaborators that detail the steps they will need to take in order to access shared folders.
    
   I hope that makes sense.

   I wish to state my ongoing frustration with sharing collaborative folders with my clients via box. The instructions for me, as part of a subscribed user group, are clear. The instructions for a new user who we invite to collaborate ARE NOT. You put me in a position of the blind guide when the client or collaborator asks me for help getting to the files – and Box has not provided sufficient instructions. I suspect Box assumes because I have logged into box as a new user once in the past, that I know how to coach a new user… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. be group foreign key "external_sync_identifier" as a unique constraint entry.

   We are developing a tool to extract group data from IDM such as AD and Azure and project it to Box via API.
   We want to use the group ID in IDM as a group foreign key in Box so that when the group name changes on the IDM side, we can track the group in Box that is associated with it.
   For this purpose, we use the group attribute item "externalsyncidentifier".
   However, since this item is not a unique constraint, there is always a risk of an error due to key duplication.
   In order to use this item correctly as a foreign key, please make it a unique constraint.

   We are developing a tool to extract group data from IDM such as AD and Azure and project it to Box via API.
   We want to use the group ID in IDM as a group foreign key in Box so that when the group name changes on the IDM side, we can track the group in Box that is associated with it.
   For this purpose, we use the group attribute item "externalsyncidentifier".
   However, since this item is not a unique constraint, there is always a risk of an error due to key duplication.
   In order to use this… more

   9 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Set values for "external_app_user_id" of Managed Users

   We are developing a tool to extract user data from AD, Azure and other IDMs and provision them to Box via API.
   We want to use the user IDs on the IDM as a user external key for Box so that we can track the associated Box account when the email address changes on the IDM side.
   However, the current attribute "externalappuser_id" of Box users has the following limitations

   Only the App User can be set as the value.

   Only some privileged users, such as service accounts for JWT-authenticated applications, can access this item.

   For improved convenience, please remove the following restrictions

   Please make it possible to set values for managed users as well.

   API requests from OAuth 2.0 authorization apps should also be able to be processed.

   We are developing a tool to extract user data from AD, Azure and other IDMs and provision them to Box via API.
   We want to use the user IDs on the IDM as a user external key for Box so that we can track the associated Box account when the email address changes on the IDM side.
   However, the current attribute "externalappuser_id" of Box users has the following limitations

   Only the App User can be set as the value.

   Only some privileged users, such as service accounts for JWT-authenticated applications, can access this item.

   For improved convenience, please… more

   12 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Group permission and deleting data

   We would like the ability to modify the Editor group so it cannot delete data, or another role added that can support this. We need a group that can edit/rename files, but not delete.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. User Classification

   Our organization uses Box to manage our controlled documentation. To access this information people, need to meet certain criteria to access certain types of documents. Box is great for classifying documents, but we are looking for a way to classify users to make it easy to know if we are able to share a specific document with a specific user. We would like to be able to add a property, tag, or some other identifier to a user's profile that would allow us to classify a user as a specific type. We would then like this classification to become a visual part of that user's profile, so at a quick glance we can quickly determine the classification of the user when changing permissions or most importantly when sharing. Can we create this user classification field and then have that create a visual indicator (tag, color, image, etc.) each time that user appears in permissions, sharing people picker, etc. so we can quickly determine by a tag, color, or other indicator the classification of a user?

   Today how we are working around this is by adding additional text to the "Profile Name" of a user "Your Name - (Classification) but would like to have a more formal method to classify users. As a second option, we have tried to use user profile pictures to portray a user's classification by color but unfortunately the profile pictures do not carry into the "people picker" when setting up a sharing request. Both of these are workarounds vs. having a specific user classification property on the user profile.

   To summarize the ask is for the ability to tag/classify users and have that visually appear when choosing users to share with or when assigning/viewing file/folder permissions. Thank you.

   Our organization uses Box to manage our controlled documentation. To access this information people, need to meet certain criteria to access certain types of documents. Box is great for classifying documents, but we are looking for a way to classify users to make it easy to know if we are able to share a specific document with a specific user. We would like to be able to add a property, tag, or some other identifier to a user's profile that would allow us to classify a user as a specific type. We would then like this classification to become a… more

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. App sign in to specific folder

   I use an iPad app to manage PDFs of sheet music. I can sign into Box from the app, but I don't want to grant access to my ENTIRE BOX FOLDER TREE. I want to limit the app to read-only access to a specific folder and its descendants. Is there a way to do this? Can I set up a pseudo-login that accesses just a portion of my tree?

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Grant users with "Viewer Uploader" permissions, the ability to name subfolders they create.

   If a user is granted "Viewer Uploader" has edit permissions and can create subfolders inside of a folder they have permission, why don't the have the permissions to name that subfolder?

   I would like to see permissions changed to allow subfolder created by someone with "Viewer Uploader" permissions to be able to at least name the folder that person just created.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Grant customized permissions to users/automation process, as per business requirements.

   Grant customized permissions to users/automation process, as per business requirements. Restricting permissions completely, cripples the automation system. Create additional permissions or permission groups to manage the Collaboration Space allotted to the client's business.
   The client will define the required permission for users, and they will own any responsibility for their resources on Box.
   We are performing automation using RPA, with limited access, unable to automate to maximum extent. Cannot be raising tickets with Box team for every activity that the bot cannot perform.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Allow inheritance in folder structure

   Windows allows for folders to enable or disable inheritance from Parent folder to Child folders. This is needed in BOX so collaborators who don't need access or shouldn't have access to certain Child folders within a Parent folder can still navigate where access is needed and not expose sensitive data.

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Associate Group with Shared Email Address

    In Enterprise User Management tools such as GSuite and Active Directory, it is very common to have a group specifically for Distribution lists or shared email inboxes.

    It would be helpful if, within Box groups, a group could be associated with such an email address.

    This email would be able to receive notifications when the group is granted access to a folder or assigned a task (another request I have seen).

    Important, this shared email address must not be associated with a system user account; otherwise a user seat would have to be used for the account, which isn't helpful.

    If some method of limitation IS required (to prevent users from entering in any arbitrary email address), I would suggest limiting valid email values to the domain.

    In Enterprise User Management tools such as GSuite and Active Directory, it is very common to have a group specifically for Distribution lists or shared email inboxes.

    It would be helpful if, within Box groups, a group could be associated with such an email address.

    This email would be able to receive notifications when the group is granted access to a folder or assigned a task (another request I have seen).

    Important, this shared email address must not be associated with a system user account; otherwise a user seat would have to be used for the account, which isn't helpful.

    … more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Need Permission level between Viewer/Uploader and Editor

    Viewer/Uploader is good, but, not good enough for all use cases; and Editor is too much--especially for external collaborators.

    External collaborators need to be able to fix problems they accidentally create (e.g. uploading the wrong file) or wanting to change the name of a folder when they realize that the current name may be confusing (who hasn't done that?).

    I agree with others' comments that there needs to be a permissions level between Viewer/Uploader and Editor. I can see at least four possible solutions:

    1) Allow collaborators to rename a folder/file. This could help with the accidental upload as well since they could add some text to the file/folder name to reflect that it needs to be discarded (e.g., _DISCARD) to make it obvious for clean up later. This adds more maintenance on the editor, but, would be better than nothing.

    2) Allow the ability to 'Move' (not delete) a file/folder (say, into an Archived or Discarded folder where external collaborators can move folders/files they created in error.

    3) Allow them to mark something as 'discard' (maybe a toggle) that automatically sorts them to the top or bottom for maintenance; or, could automatically put these files/folders into a secondary folder, called DISCARDED (similar to DELETE, but, the editor would have to actually delete them from the DISCARDED folder (or they can auto delete at some timeframe). At least they'd be out of the way and the editor can easily look in there to see what is there. It would prevent accidental deletions as external collaborators should be able to recover items from the DISCARDED folder.

    4) Give the admins the ability to create a customized role where they can add capabilities beginning with some permission level. For example, I can start with Viewer/Uploader and create Viewer/Uploader Plus, which has all the Viewer/Uploader permissions PLUS what you want to add, in my case, Move and/or Rename files/folders.

    Basically, Viewer/Uploader is good, but, not enough for all use cases. And, Editor is WAY too much--especially for external collaborators.

    Thank you for considering!

    Viewer/Uploader is good, but, not good enough for all use cases; and Editor is too much--especially for external collaborators.

    External collaborators need to be able to fix problems they accidentally create (e.g. uploading the wrong file) or wanting to change the name of a folder when they realize that the current name may be confusing (who hasn't done that?).

    I agree with others' comments that there needs to be a permissions level between Viewer/Uploader and Editor. I can see at least four possible solutions:

    1) Allow collaborators to rename a folder/file. This could help with the accidental upload as well… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Edit User Access permissions - View Options Needed

    It would be great to see the following enhancements made to the Edit User Access permissions section of the User page; specifically the 'Select folders this user can access' section:
    1) Allow for columns to be Expanded to see the entire folder name
    2) Include a sort option to these columns in order to sort by folder name, owner, file size, or Access level.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Stop or modify instant suspension of new user email addresses on account setup, or give admins access to your blocklist

    When a new user account is set up, a confirmation email is automatically sent to the login address for the account. Currently, if this message is bounced, the user's email address is immediately placed on your block list.

    So - I create a new staff email account in 365, then use that email address to set up a Box account. Box immediately sends a confirmation email message - but 365 is having a slow day and the gateway hasn't yet caught up with accepting messages for that address. The confirmation message is bounced, and the user's email address is immediately placed on your block list.

    The problem is that I (as the Box and 365 admin) have no way of knowing this. Box does not inform me that it has happened - it simply offers me the option to resend the confirmation email, and does not tell me that this option can never work because the address is being blocked behind the scenes. So I waste many hours trying to trace the messages in 365, and to find out why they haven't arrived. I resend from Box several times, with the same result.

    This is stupid, in three different ways:
    1: When sending email messages of any kind, all sensible systems wait and retry at least once before deciding that the message has failed. Why doesn't Box do this before placing an address on a hidden blocklist?

    2: As admin/co-admin I really need to know when one of my user account login addresses is being blocked by Box - but I have no way of finding this out.

    3: As the Box account creator, I really need to know when the confirmation email message has bounced back, because it means that the account creation has failed and the user will not be able obtain a password, even if I try (apparently successfully) to resend the confirmation. Your system does not notify me when it blocks an account signup email address.

    Please implement at least one of the following:

    A: When a confirmation message for a new account is bounced, send a notification to the admin/co-admin who tried to create the account that this has happened, and how to resolve it.

    B: When an email address is being blocked, it makes no sense to present admins/co-admins with a link to send any kind of message to it. Please stop doing this.

    C: When a new account confirmation email is bounced, please wait 15 minutes and retry before blocking the address.

    D: Give admins/co-admins access to the list of emails in their domains which are on your blocklist - even if this access is read-only. At least then they can see what the problem is, and contact support to have an address removed.

    When a new user account is set up, a confirmation email is automatically sent to the login address for the account. Currently, if this message is bounced, the user's email address is immediately placed on your block list.

    So - I create a new staff email account in 365, then use that email address to set up a Box account. Box immediately sends a confirmation email message - but 365 is having a slow day and the gateway hasn't yet caught up with accepting messages for that address. The confirmation message is bounced, and the user's email address is immediately… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. No (additonal) Box license should be needed for external guests who have their own box domain

    Guest access should be useable with all Box subscriptions. No (additional) Box license should be necessary.

    Also if guests have their own box domain, no (additional) Box license should be necessary for both parties.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Invite an external guest who has an email domain connected to a box enterprise account, but is not licensed.

    Invite an external guest who has an email domain connected to a box enterprise account, but is not licensed.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Azure AD Group Provisioning

    Enable Azure AD Group Provisioning via SCIM.

    8 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Tenant Admin and Co-Admin can check group members from the collaborator list

    If the group permission setting is set to "Admins only", only the user who is the gouroup admin can display the members of the group from the collaborator list of the invited folder.

    Tenant admin and co-admin cannot be set as group admin.
    Even if you are a member of a group or have been invited to the same folder, you will not be able to see the members of the group without navigating to the admin console.

    We request functional improvements so that tenant admin and co-admin can easily check from the collaborator list.

    (日本語)
    テナントの管理者・共同管理者がコラボレータ一覧からグループのメンバーを確認できる。
    グループの権限設定を「管理者のみ」にしている場合、招待されているフォルダのコラボレータ一覧からグループのメンバーを表示させることができるのは、グループの管理者となっているユーザーのみです。

    テナントの管理者や共同管理者は、グループの管理者に設定することができないため、グループのメンバーに含まれていたり、同じフォルダに招待されていても、管理コンソールに移動しないとグループのメンバーを確認することができません。

    テナントの管理者・共同管理者がコラボレータ一覧から簡単に確認できるように改善を要望します。

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Ability to exclude certain email addresses from accessing public links.

    Some links are shared with individuals both in and out of the organization. When the individuals move on, they no longer need access to our folders. It would be great if we could exclude their email addresses from future access.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Copy or Duplicate existing groups

    Would appreciate the ability to create copies of existing Groups, mainly for its members - not so much the permissions given to that group.

    My use case: We've got an "ALL" group that has access to numerous folders. There is one user that does not want access to one of those folders. So I'd like to be able to copy the "ALL" group and remove that user, rather than re-create our "ALL" group which has a lot of members.

    There also is no good way to bulk add members to a group. Typing each person is cumbersome, it'd also be nice to have a check list of the user directory so I can select which ones I want to act upon.

    Would appreciate the ability to create copies of existing Groups, mainly for its members - not so much the permissions given to that group.

    My use case: We've got an "ALL" group that has access to numerous folders. There is one user that does not want access to one of those folders. So I'd like to be able to copy the "ALL" group and remove that user, rather than re-create our "ALL" group which has a lot of members.

    There also is no good way to bulk add members to a group. Typing each person is cumbersome, it'd also be… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. shared links need to remain the same if file is revised

    We create PDFs from InDesign files, which I then right click the PDF and "Copy Shared Link" to send to our coworkers and place in a shared file. If we make changes to the InDesign file and resave the PDF with same name and address, the links should remain the same. Right now if we revise the PDF the links are broken and we have to resend new links to everyone and place in the shared files. (We used to use Egynte, and if we made changes to a PDF like this (same name, address) the links would still work - this is a tremendous time saver.)

    We create PDFs from InDesign files, which I then right click the PDF and "Copy Shared Link" to send to our coworkers and place in a shared file. If we make changes to the InDesign file and resave the PDF with same name and address, the links should remain the same. Right now if we revise the PDF the links are broken and we have to resend new links to everyone and place in the shared files. (We used to use Egynte, and if we made changes to a PDF like this (same name, address) the links would still work… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close