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186 results found

  1. Improve on Download log in the Activity Log

    Currently when trying to access to a file that does not have a collaboration right, it is registered as download in the activity report.
    I have heard the support team that this is expected behaviour due to the backend work to read the thumbnail.
    However, when looking at the activity log, it looks like a user has "downloaded" that file even though they do not have access to it so would like the report to not show "download" but something else to know that the user hasn't actually downloaded that file.

    2 votes

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  2. Allow reporting of user search activity

    Allow reporting of user search activity.

    We would like to get statistics on how many times a day users search on Box. 
    And what searched. who was search.
    This is currently not available in the User Activity Report.

    that research for user's searching demand is an important knowledge data for admin and usage development.

    Appreciate.

    2 votes

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  3. About modifying storage values in the User Details report

    <About modifying storage values in the User Details report>
    Just like the storage value of Insights in the Admin console has been corrected, we request that the user details report will also be corrected to display more correct values.
    Due to the UI change, the Insights storage in the management console now displays a relatively correct value, but the user details report has not been corrected and is now showing a lower value.
    As a result, there is a difference between the storage value in Insights and the total storage value output in the user details report.

    <ユーザーの詳細レポートのストレージの値の修正について>
    管理コンソールのインサイトのストレージ値の修正がされたように、ユーザー詳細レポートもより正しい値が表示されるよう修正をお願いします。
    UI変更に伴い管理コンソールのインサイトのストレージは比較的正しい値が表示されるようになったが、ユーザーの詳細レポートでは修正されておらず少なく表示されています。…

    2 votes

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  4. Add more detail to Box Admin Report folder descriptions

    Background:In the headers of folders created by Box when Box Admin Reports are run, there is "Folder description". This gives various details associated with the report, including:
    Status, Report type, Run on, Date range

    Enhancement Required and Reason:
    When there are so many reports being run during the day, and having to wait for them to complete, it would be helpful to add further metadata:
    - Users or groups - any and all selected during report preparation
    - Affected folders and files - any and all selected during report preparation

    2 votes

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  5. Show Affected File Details in Exported User Activity Report for Removed Collaborations

    When running a User Activity Report on Removed Collaborations, you are able to see the granular file name details on the Box website when selecting "View" and hovering over the affected user.

    Please include this in the report output that is exported when selecting "Run" as currently the report only shows "Parent Folder" which is misleading when restoring access as there are cases when the collaborator only had permission to a specific file inside the parent folder causing issues when restoring access for users that were offboarded and then onboarded again due to internal processes.

    This will also improve audit…

    2 votes

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  6. We would like the ability to track files pasted into Box Notes when I can no longer see them.

    【procedure】
    ・Paste the shared link in the box note.
    ・Click the "Insert a preview of this file?" button.
    ・At some point, the link preview that I was watching was displayed as "Sorry, you don't have permission to view this file."

    It is expected that other users have performed some operation and have become unable to browse.
    ①Linked content moved to another folder where it is not authorized.
    ②Linked content has been removed.
    ③The link itself is no longer valid.

    I am very troubled because there is no way to check the content status of the link destination.
    In these cases,…

    2 votes

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  7. The items are shifted when outputting CSV by comma or double quotation

    When outputting a report, if there are commas or double quotation marks, the items are shifted when outputting CSV
    I would like an option to change comma delimiters to tabs etc.

    2 votes

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  8. When changing the 「Disable unpublished apps by default」 setting

    【Request】
    I would like to see the 「activation status」 of custom apps also logged when they are automatically changed.

    【Background】
    If you have not manually changed the "Enabled Status" of a custom app at least once in the past,
    I understand that if you have not changed the 「Enable status」 of a custom app manually at least once in the past, it will be automatically changed when you change the 「Disable unpublished apps by default」 setting.
    However, when the 「enable status」 is automatically changed, there is no history in the 「security log」 report, and it is very difficult to determine…

    2 votes

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  9. Date Range Selection - Box Reports

    The Date Range offered, when creating reports, should be increased to include 'Last Quarter'.

    This would enable us to use Saved Reports more frequently, since entering custom dates prevents a report from being saved.

    We regularly run reports to identify Box useage in the last 3 months, to identify those box accounts that can be deleted

    2 votes

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  10. Report status window shows columns in fixed column width which makes data unreadible

    Current view of reports status shows 5 columns in fixed width which makes for instance the date and time stamp unreadable. It would be really helpful if you could adjust the column width like in Microsoft Excel to make the data readable, there's a lot of unused white space at the right side that could be better utilized.

    2 votes

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  11. Allowed Collaboration Domains Report

    Box needs a report to list all allowed domains for collaboration.

    2 votes

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  12. Workflow status report

    We would like to have a report that gives us insight into the status of Box workflows. We would like to be able to see the individual steps of a workflow and how long the individual steps take, for example, to see if and where a workflow is stuck.

    2 votes

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  13. Enable Box Admin (Content) search results to populate full-width screen, and shown FULL path of content

    Having searched for a string " " in Box Admin/Content, the results for a folder do not show the FULL path of that folder, because the full path length is too long for the report width.

    I have been advised by Box Support that this is expected.

    I suggest that the report width should not be hard-wired (as is currently) to fit laptop-width. Instead, the folder path should wrap onto a new row, or if screen-size allows (eg external monitor), the full path is shown on the same row.

    It should also be possible for users to change the width…

    2 votes

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  14. Enhance Box Reports to store metadata (parameters used) in output folder

    Box Admin users regularly run several reports in a day or week, and may not read the content until days after run, and is difficult to identify the purpose it was run for, and the parameters used.

    It would be helpful, and not difficult to do, for Box to save the parameters used when creating a report, and perhaps offer users a free-text field to store (at the time it is run) the reasons why it was being run

    The following details should be available to view, when a report is completed:
    - report type (eg Box Sign, Classification, Collaborations,…

    2 votes

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  15. Custom Identifiers that can be seen in user reports

    Customer Requests the ability to upload custom identifiers that can be seen when running user reports. Currently they use the user's email address to determine if a license is needed, and when a name change occurs, this creates confusion as it appears that the person may have left and the license is no longer needed.

    2 votes

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  16. Ability to export "Direct Links" from box in reports

    We have the ability to export "Shared links" but would like the ability to also export "Directly Links" as well.

    We use box to host 6k plus folders and files. Inside those are some PNG files that , when direct links are on can open up directly to the PNG file instead of the traditional view with the box logo on the top left. This helps us post product in our website with a more professional full screen view that direct links provide.

    2 votes

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  17. Report on 1st and 3rd party app users

    I'd like to run a report that lists which users are using 1st and 3rd party apps within Box.com.

    2 votes

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  18. We would like you to be able to specify the person who operated and the target folder and file when outputting by specifying "restore from t

    We would like you to be able to specify the person who operated and the target folder and file when outputting by specifying "restore from trash" in the activity report.

    Currently, if you know the item name for sure, it will not be searched if it has been moved to the Recycle Bin, and you cannot specify items in the target folder and file items.
    If it becomes possible to specify when reporting even if it has been moved to the trash,
    It is a useful clue when conducting research.

    (In Japanese)
    アクティビティレポートで「ごみ箱から復元」を指定してを出力する際に、操作した人や対象フォルダやファイルも指定できるようにしてほしい。

    現在はアイテム名を確実に把握している場合にごみ箱に移動されていると検索にかからない仕様になっており、対象のフォルダとファイルの項目にてアイテム指定を行う事ができない。
    ごみ箱に移動されている場合でもレポート時に指定する事ができるようになれば、
    調査を行うときに有効な手がかりとなる。

    2 votes

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  19. Ability to adjust display pictures

    Every time I post my profile picture it is sideways. I've tried changing the pictures direction before uploading it, etc and nothing works. It's totally frustrating. Would love to be able to adjust the picture on the program.

    2 votes

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  20. Better Reporting Experience, Especially for Clients in Highly Regulated Environments

    In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.

    Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files. I've…

    1 vote

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