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207 results found
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activity report
In the user activity report, when the detail is “Service: Box AI Prod,” the actor is shown as anonymous and the source IP address is unknown, making it impossible to identify from the report whose operation it was or which process initiated it, and thus impossible to determine whether it was unauthorized access.
For entries where the detail is “Service: Box AI Prod,” we would like you to make it possible to identify the underlying process from the report, for example by outputting the following supplementary information:
What process triggered the activity
Who is executing that process
Whether the process…1 vote -
Distinguish “Content Access” and “Download” events
In the User Activity Report (and related activity logs), “Content Access” and “Download” events currently do not clearly distinguish between:
1) Actions explicitly initiated by an end user, and
2) Records generated by Box internal processing (e.g., system/background processing, thumbnail generation, programmatic/chunked access, or other non-user-facing operations).
As a result, admins cannot reliably interpret audit logs for security monitoring, compliance, and incident investigation. False positives or ambiguous records make it difficult to determine what a user actually did.
Request:
Please enhance the User Activity Report / activity log records for “Content Access” and “Download” so that user-initiated actions and Box-internal…2 votes -
Ability to export daily bandwidth usage.
When a traffic congestion issue occurs, we would like to use the bandwidth reports per user and folder (listed below) for our investigation.
However, since these reports are primarily available on a monthly basis and do not support daily usage exports, it is difficult to utilize them effectively for troubleshooting.
・Bandwidth Usage by User Report
・Bandwidth Usage by Files and Folders ReportIf we could generate daily reports on bandwidth usage, it would help us investigate the causes of traffic congestion, so we would appreciate it if you could implement this feature.
トラフィックを逼迫させる事象が発生した際に、下記ユーザー・フォルダ毎の帯域幅レポートを調査で利用できるようにしたいですが、
主に月単位での出力となり日次での使用量出力には対応していないため、調査で利用することが難しいです。
・ユーザーによる帯域幅の使用状況
・ファイルとフォルダによる帯域幅の使用状況日次で帯域幅の使用量を出力することができれば、トラフィック逼迫時の原因調査にも役立ちますので、本機能の実装をお願いいたします。
1 vote -
We would like to obtain access logs for Box Hubs.
I would like information about users accessing Hubs to be visible in the Activity Report.
Currently, the only Hub-related information that can be obtained in the Activity Report is the history of using Box AI for Hubs and records of Hub admins inviting users.
It would be very helpful if the Activity Report could display which user accessed which Hub and when.
誰が、いつ、どの Hubにアクセスしたかをアクティビティレポートで表示したいです。
現在は、アクティビティレポートにログを残すにはBox AI for HubでAIの機能を利用したり、Hubの管理者がコラボレータを招待したりした時でないとレポートに記録されません。8 votes -
Export all contents of a folder deleted from the trash to the User Activity Report.
Currently, when a folder is purged from the trash, the information of the contents within it is not logged.
This lack of evidence makes it difficult to conduct audits in cases of accidental deletion or security incidents, such as the risk of confidential data leaks.
We strongly request the implementation of this feature so that we can accurately identify and verify exactly which contents have been permanently deleted.現在の仕様では、ごみ箱から削除するとフォルダ内のコンテンツ情報は出力されない認識です。
誤削除やセキュリティインシデント（機密情報の流出リスクなど）が発生した際に監査する場合、
完全削除の証明（エビデンス）の欠如してしまい証明が困難になることが予想されます。
どのコンテンツが完全削除されたのかを確実に把握するためにも、本機能の実装をお願いしたいです。1 vote -
Widen Report Selection Window So Scroll Bar Does Not Overlap Report Type Bubble Selector
Please either widen the report selection window, move the report selection bubbles left, or the scroll bar to the right so that the scroll bar does not overlap with the selection bubbles. When you scroll through the report types, the scroll bar appears and overlaps with the report type selection bubbles, forcing us to wait for it to disappear before we are able to select the report type. Please make some small CSS change to stop this from happening. It is a minor thing but it gets in the way every time when scrolling down and is infuriating.
Attached screenshot…
1 vote -
In the "Folders and Files" report, I want to get the number of contents for each folder.
When copying or moving content, the process tends to become unstable or more prone to errors as the number of contents in the target folder increases. Therefore, as a countermeasure, there are cases where content is divided into smaller parts and copied/moved multiple times. However, currently, the number of contents per folder, which serves as a basis for this judgment, cannot be obtained from the report.
It would be very helpful if the "Folders and Files" report could also retrieve the number of contents in each folder.
This allows you to identify folders with a large number of items in…5 votes -
Schedule Retention Policy Disposition Report
There are several common reporting capabilities which appear to be missing from Retention / Disposition reports:
Ability to name & save a report configuration for future re-use
Ability to schedule a report to be run regularly - Seems like a no-brainer for topics like disposition, which inherently continuously needs review as content falls out of retention
Ability to collaborate individuals on a report so that business stakeholders can review regularly scheduled reports without needing an admin
3 votes -
Run Platform Activity Report by Client ID or App Name
Would like to run a Platform Activity Report by client ID or App Name specifically, as App ID is not always easily accessible.
1 vote -
Request for Flexible Report Output Naming and Folder Configuration
We would like to request enhanced flexibility in report output management.
Specifically:1.The ability to assign arbitrary names to report output files
2.Support for adding dynamic variables (e.g., date) to file names
3.The ability to specify separate output folders for each report definitionThese enhancements would improve usability and enable more efficient organization and management of report outputs.
5 votes -
File and Folder report include number of file versions
File and Folder report should include the number of versions associated with a file.
We routinely receive questions from Box users about which files have version history associated with them and how much storage that version history is consuming.
Today we need to open a case with Box Support to get this information but it would make this more self-service if the number of versions was included in the Admin File and Folder report.
Even better would be if users could pull a File and Folder report for their own account and have that report include the # of file…
1 vote -
Add User Groups as viewer to an Admin report
When generating a report (such as collaborations report), I'd like to be able to add a user group as viewer in addition to being able to add a user account. We have decentralized content management, and doing so would allow be to schedule a monthly collaborations report shared to a user group with the content admins. I can't do so for a user, as there is a risk the users changes role and would not anymore be authorized to access the report.
1 vote -
AI Units Usage Reporting
When AI activity is included in a User Activity report, the number of AI units consumed should also be included. Another idea is to add an AI Units report that lists all activity that consumes AL Units.
1 vote -
Enhanced Hub Reporting
Content published to Hubs can be previewed across folders by any user who has access to the Hub, regardless of their folder-level permissions. While this is a great strength of Hubs, it also introduces security risks.
The current Hub reporting is not sufficient for Box Admins to properly manage this. Box Admins would like to regularly review the content published to Hubs in order to mitigate security risks.
If more detailed reporting were available, Admins could, for example, generate lists by Hub owner and ask each Hub owner to review and clean up their own Hubs.
Example fields:
Hub title…
3 votes -
Have "View" functionality available when selecting "include sub-folders"
At this time, when running a report and toggling on the "include subfolders" option, the "View" option is not supported. A "No matching results found" message appears or the previewed actions don't take the selected folders into consideration.
The generated report does show the correct actions with the selected filters, but there's a need for better previewing before running the report. This will allow admins to have a clearer understanding of what will be in the final report.
2 votes -
Daily report
Hi Team
There is currently no simple way to schedule a daily report, other than clicking every day for a year.
Please can daily be added as a scheduled reoccurance
Thanks
Lee2 votes -
Create More Filters for User Details Reporting
I am looking to have a User Details report automatically filter out platform users from managed users. Additionally, I'd like to see some other configurations of user outputs:
All Users (managed, unmanaged, external, and platform users)
Managed Users (managed users ONLY [without platform users])
Platform Users (only platform users)
Unmanaged Users (unmanaged users)
External Users (external users)
Managed and Unmanaged (managed [not platform] and unmanaged users)
Managed and Platform Users (managed users report as of today)2 votes -
Audit log for changes to Hub settings.
I would like changes to the “Hubs Global Presets” or “Hub Settings” to be recorded in the security log.
Even if we apply restrictions on collaboration and shared links, there is currently no way to trace what happened when those restrictions are somehow removed. From a security and compliance standpoint, not being able to review an audit trail of these operations poses a significant risk.（日本語）
「Hubs全体のプリセット」もしくは「Hubsの設定」を変更した際、セキュリティログに記録してほしいです。
コラボレーションや共有リンクに制限をかけていても、何らかの理由でその制限が外れてしまった場合、現状では経緯を追跡する手段がありません。セキュリティやコンプライアンスの観点から、これらの操作履歴を確認できないことは、非常に大きなリスクです。8 votes -
Need more explanation for "Unknown IP" on User Activity Report
It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".
Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it…
2 votes -
Need more explanation for "Unknown IP" on User Activity Report
It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".
Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it…
2 votes
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