Preview .msg / .eml in Box
Ability to preview .msg and .eml files in Box natively.
AdminStephanie Tropea
(Admin, Box)
shared this idea
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Grant Holton-Picard
commented
I agree with Matt. Not being able to preview EML files devalues the ability to save message body in the new Box for Outlook. I'd still advise our staff to use Box Drive to save email body in MSG format. Which is a shame as there are many other benefits to using Box for Outlook. At the moment we're saying 'Box for Outlook is great and you can use it for xyz but if you want to save message body use Box Drive".
Would be great if EML was supported in preview or if Box for Outlook supported saving message body as an MSG
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Matt Stofka
commented
The new Box for Outlook allows users to save the entire email as a .EML file in Box, however the Box Previewer does not support the .EML file type. It would seem logical that if you're going to give us the functionality to save with a particular file type, that you'd also let us preview it.
I currently use Box Drive to save emails from Outlook with the .MSG file type, which has some preview support, at least; it doesn't render very well, but at least I can see the email body text in the Previewer. I hope you'll consider this for the roadmap.