Menus are cut off and unusable
When I select one of the files closest to the top of the list, the menu options for "open with" and sometimes "download" are cut off. No matter how I resize my screen I can't reach those menu items. This is an issue across multiple computers, usually using Chrome.
Anonymous
shared this idea
2 comments
-
Anonymous
commented
A workaround that works well for me is to first select the file (click anywhere in the row that highlights the file, but doesn't change the arrow cursor). Then, above the list of files it should now indicate that your document is selected, and there should be a three-dot "More Options" button to the right that functions correctly (opens below).
-
Tammy Papin
commented
This has happened to a few of our users while using a Windows machine using Chrome. The users are experiencing intermittent cut off menus in Box.
The browser window is fully maximized and they are at the top of their document list. This happens when the user clicks on the ellipsis (3 dots on the line of the file name) of a file that is at the top of the list in the folder.
Sometimes they are able to sort the Name or Updated field asc/desc so the file gets sorted to the bottom and then they should see the full menu. But most times sorting doesn't work as the file will still be at the top or near the top of the list.