Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

203 results found

  1. Email Notifications for Viewers

    Users are able to set their email notification in the folder options. However, if you have "viewer" access, you are not able to select these notifications for uploads. You must have "editor" access to do so.

    We have groups with "Viewer" access as they shouldn't need to edit files in the said directory, however they should be notified when a new file has been uploaded.

    The only solution box support provided was to turn on the upload notification in the user settings for all of their files. This would be counterproductive as the clutter of notifications for all uploads would…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Recycle bin restoration

    I would like it to be possible to check where the data will be restored when restoring it from the Recycle Bin.
    Also, I think it would be more convenient if you could change the restore destination and name when restoring.
    Thank you.

    BOXのごみ箱からの復元の際にどこの場所に復元されるか確認できるようにしてほしい。
    また、復元先や復元する際に名前を変更できるような仕様にして頂けると利便性が増すと思います。
    よろしくお願いいたします。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Folder Notifications - Bulk / End Of Day / Mid-day Scheduled

    Currently within the user ability to set up notifications - these are for single activities e.g. Uploads, Edits, Downloads.

    The number of notifications can sometimes bombard users sometimes to the point where they are not actively used.

    Would it be possible to expand the notification settings to allow users to schedule a bulk e-mail of all notifications made on a daily basis either end of day or mid-day instead of multiple e-mails.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Ability to send BOX email notifications from own domain using M365

    Hello, this post applies to both regular BOX notifications and BOX sign. Many of our send requests and notifications are getting caught in spam and quarantine filters. This is happening both externally and internally, especially for BOX sign requests. We want to be able to integrate our O365 or GSuite domains into BOX so that all of these notifications (internal and external) are sent from our domain and show in our O365 history. This would dramatically speed up the adoption of BOX sign and we want the audit ability. Thank you!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Open the linked file in the notification email in Box Drive.

    When we receive a notification about a folder or file, click on the link in the email and we will be redirected to your browser.
    For users who mainly use Box Drive, being able to transition only to the Web is an added hassle.
    We would like to be able to open files linked to in the notification email in Box Drive as well.

    (日本語)
    通知メール内のリンク先のファイルをBox Driveで開く

    フォルダやファイルに関する通知を受け取った場合、メール内にあるリンクをクリックするとブラウザに遷移されます。
    Box Driveを主に使っているユーザーにとってはWebにしか遷移できないないのは手間が増えます。
    通知メール内のリンク先のファイルをBox Driveでも開けるようにしてください。

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Managed Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expire.'

    Managed Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expire.'

    These notifications are currently enabled on enabled on Enterprise level (Enterprise ID 143896) and cannot be modified on individual Box account user level. Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expired

    We would like to offer individual managed users the option to turn off notification warnings that a collaboration is about to end/expire on individual Box account user level. .

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Email to folder failure notifications

    Currently if an email to folder upload fails the notification tells you that an event happens but no information about what address was emailed or the target folder to assist in identify the problematic process.

    Information can be obtained through a support ticket, but it would be quicker if at a minimum the folder ID was included in the email. Would be great if other information about the sender could be included as well, but I'd take just getting the folder ID as a start.

    Present notification only includes the following:

    Your attempt to email file(s) into 'a folder' was…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ability to enable/disable notifications

    There are settings that automatically notify users when enabled, such as requiring 2-Step Login Verification.
    Currently, it is not possible to disable notifications, but if notification emails are sent to users due to setting changes, it will cause confusion for users, so please allow the administrator to select whether to enable or disable notifications.

    ーーーーーーーーーーーーーーーーーーーーーーーーー

    <通知の有効/無効を設定できる機能>
    2段階認証の要求など有効時に自動的にユーザーに通知が送信される設定項目があります。
    現在通知を無効化にすることは出来ませんが、設定変更によりユーザに通知メールが送信されてしまうとユーザの混乱に繋がるため、
    通知の有効/無効を管理者側で設定できるようにしてください。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. @mention notifications are sometimes unreceivable

    Collaborated users can't receive notifications in some cases when they are mentioned in comments.

    Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.

    We would appriciate if you could tell us when this problem happens.
    And, we hope this problem will be solved as soon as possible.

    <Referance>
    https://support.box.com/hc/ja/articles/4417769636371

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.

    I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Changed conditions for sending invitation deadline notification emails for external users

    Currently, invitation deadline notification emails are sent to external users under the following conditions

    1. co-owner of the folder
    2. the user has been personally invited to the folder
    3. direct collaborators of the folder.

    Please change the specification so that notification emails can be received even if the user is invited as a group rather than as an individual under condition 2.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Contact information options for outage notification

    During the recent outage, a notification was provided with the email address of our primary admin, which is a service account. This should instead default to our support contact information, as defined under Custom Setup. We currently have no option to change this behaviour.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Ability for users to customise their email notifications

    Ability for users to customise their email notifications e.g. do they want to receive an email every time someone tags them in a comment? Some do, some don't

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Setting to be notified when a specific file, folder, or note is modified.

    We have a team that needs to be notified when a Note is modified. They are using comments to achieve this. It would be a great setting option to receive notifications on modifications to a specific file, folder or note.
    Please let me know if there is a solution for this that I am not aware of.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Large Folder Operation email notification when the operation is finished

    I would like to have the user and admin to receive an email notification once the large folder operation (LFO) is finished so that each counterpart knows when the operation is finished.

    60 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The notice for email when a folder is locked by LFO.

    Folders may be locked in LFO.
    The problem is recognized only when the user manipulates the folder or file.
    If the problem is not detected as soon as it occurs, it will affect business operations.
    Please notify us via email when a folder is locked by LFO.

    【LFOでフォルダがロックされた際のメール通知】
    LFOでフォルダがロックされることがあります。
    ユーザーがフォルダやファイルの操作を行うときにはじめて問題を認識します。
    問題が発生してすぐに検知できないと業務に影響があります。
    LFOでフォルダにロックがかかったときにメールで通知してください。

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Collaboration Expiry notification to Folder Owner

    When setting the Collaboration Expiry period, only the users effected receive an email informing the termination.
    I would like to the Folder/File Owners to receive it too so that they can extend the collaboration when necessary before the collaboration gets terminated.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Out of office replies in comments for those that are tagged and out of office

    When tagged in the comments area the notification is sent to my Outlook email account.
    The user doesn't get a an "Out of Office" reply from my Outlook email as that message is a "no-reply" from box to me. So if I'm out for an extended amount of time, those collaborating in box have no idea I'm out. Is there a way to put some type of available/not available status or notification in box to alert others?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Notify users when a folder-path download will exceed 256 characters

    When a user downloads a folder-path that exceeds the Windows 256 character limit, alongside the standard folder structure, Box creates a “_” folder and to hold the files with a Box shortened folder paths, so it can work-around the over-long file-paths. Since Box doesn’t tell the user what to expect, they think that the download is missing files and isn’t functioning correctly.

    To address user confusion, we want Box to add alerts about the folder and file path name limits in three places:

    1. When a user creates a folder name for the first time,
    2. When a user downloads an affected…
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Notify user immediately when a file is updated or uploaded.

    We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
    We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base