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758 results found

  1. thumbnails not working in windows explorer

    We found a known issue with Win10 windows explorer where thumbnails don't load quickly or at all. This is a major problem for graphics, web or content companies. Even average people can't find their pictures easily due to this.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Select folders to sync

    Select folders to sync with Box Drive rather than having to sync all folders.

    166 votes

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    18 comments  ·  Box Drive  ·  Admin →
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    Hi. We’re making progress on this area and will share updates as they’re available. Please vote for the existing Pulse request if it’s important to you. Thanks

  3. Allowing the ability to ignore ownership on certain files

    We are trying to store Capture One Photoshoots on Box Drive so multiple people can access them and all adjustments are saved. There is the session file, RAW image files and various files storing the processing settings, thumbnails, etc.

    I can copy a shoot to Box and work on it fine but if someone else tries to work on it, Box won't let the software overwrite the settings file and makes copies of everything with the 2nd persons email address on it. This is related to ownership of the files.

    It would be great if we could turn that off…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  4. Notification if an edit is made to a file

    When a user makes an edit to an excel document using Microsoft Excel Online a notification should go out just like the notifications for Download, Upload, Comments, Previews, and Deletes.

    14 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  5. Reconcile behavior between Edit and Drive after a conflict

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened.…

    4 votes

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  6. Box Drive updates should preserve Mac Finder Favorites

    I use Favorites in Finder on my Mac to mark folders that I need to access frequently. But, when Box Drive runs and update, my Favorites are all removed. I then need to take time to reestablish all of my favorites. Box Drive should preserve the links in Favorites. This is especially true since Box Drive does not show the favorites marked it the Box webapp.

    6 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  7. It would be good have two people collaborate when both use box drive

    Right now, the only way to collaborate is using box drive and MS 365 online-- which has a clunky interface. Would be good to have people working in Box Drive be able to jointly edit documents. Sharepoint Sync allows that to happen, but Box Drive does not.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Monthly Traffic metric reset

    my account says 37GB of 10 GB used, and my monthly traffic is summing up but is not reset every month

    [ REFRESH ] - Button to initialise some kind of "reboot" for the account, to review the status and make hick-ups vanish.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  9. Searching Sub-Folders

    We have a user that asked the eblow question. They are referring to Box Drive folders that have been marked for offline use, as well as those in the cloud:

    "I would like to see improvements in the Box Search capability within Windows Explorer. You cannot execute a search across sub folders within your Box Drive folder structure, only within the currently viewed folder. If I know what folder a file was in I have eliminated 90% of the reasons I need to search. I get the same search limitations for Cloud based folders and folders saved offline to my…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Not have to manually focus box drive search

    With Box Drive, it used to be that when I press ctrl-alt-shift-b, I'd get the box popup with the search field focused with the cursor at the end of the last search I did.
    Something's changed that now the input field is no longer focused. Now I have to click on it to type.
    It used to be that I had to shift-home, backspace and then I could type a new search.
    Best case scenario is that the search field should already be focused with the text highlighted so that I can immediately type or press enter repeat the last…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  11. About character limit of "description" of file property

    Please increase the amount of text you can write in the "description" in the file properties.
    I want to add a long description, but it is inconvenient because of the character limit.

    10 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  12. Indexing Box Drive Offline Files

    I have access to a number of folders that I don't need frequently (if at all), but I do have a select group of folders that I use daily, and I keep these stored as files available offline. I recently migrated from a computer that used Box Sync to a computer using Box Drive, and I was very disappointed to find that I couldn't search my offline files using the windows file explorer. Instead, I'm forced to use the Box Drive search window, which requires that I search ALL of my folders, which frustrates many of my directed searches.

    I…

    11 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  13. 897 votes

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    159 comments  ·  Box Drive  ·  Admin →
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  14. Notification for Incompatible Characters in file and folder names

    We've run into issues with end users not being able to access content from Box Drive because the file or folder is created with a character that it is incompatible with Microsoft's file explorer.

    Could you add in a pop-up visual in the web view that points out when you're using a character that will not be accessible from Box Drive?

    5 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Don't ignore dotfiles. Allow users to specify names or patterns to ignore.

    Many files that start with a period are not meant to be ignored (.gitignore, .emacs, .Rhistory, .RData). Box should ignore only filesystem-specific files such as .DS_Store, and sync everything else. Better yet, allow users to specify the filenames or patterns that should be ignored.

    6 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  16. BoxDrive app for Windows better error messages visible to users

    We are trying to troubleshoot BoxDrive connectivity issues and the only error it generates now is "Verify that you are connected to the internet and restart Box Drive". This error is not specific enough to start the troubleshooting process. BoxDrive for Windows needs to have a better error messages shown to the users if it's an issue with network connectivity, user authentication or any other issue.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Search for a file with an "_" in the name won't work in the windows 10 file explorer, need to rename the serxh entry to "-" dash.

    Search for a file with an "" ( ABCCCDD.pdf) in the name won't work in the Windows 10 file explorer, need to rename the search entry to "-" ( ABC-CC-DD.pdf). In this case the ABCCC_DD.pdf file will be found

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Sync multiple accounts to Box Drive

    Allow multiple accounts to sync with Box Drive.

    Many of us have multiple corporate/personal accounts that require local drive sync'd access.

    55 votes

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    11 comments  ·  Box Drive  ·  Admin →
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    We’re not planning a ‘fast switch’ option to allow a user to easily switch between 2 different Box accounts on Box Drive while maintaining all cached data. The only option we have now is that users can ‘logout’ of their current account and sign into another account, but the caveat is that this will delete all their local cached data/MFO settings from Box Drive

  19. I’m uploading a large directory tree with Box Drive, and I’d like to know the status of the files being transferred. I’ve been reading abou

    I’m uploading a large directory tree with Box Drive, and I’d like to know the status of the files being transferred. I’ve been reading about this in the support area of their web site.

    From the Box website, it appears that the way to do this is by looking at icons next to files which change color.

    There are two issues with this:
    I am blind and use screen reading software that can’t distinguish icons. The Box people need to know about this accessibility problem.
    I’d rather have an overall report. But there’s nothing available in the Box Drive UI.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  20. Increased accessibility of upload status of a file for visually impaired users

    Currently, in Box Drive the only way to check the upload status of a file/folder is to check the folder/file icons. There is currently no way for visually impaired users to check the current status of an upload, or check the status of content being Marked for Offline, since this functionality also relies on the folder/file icons for this information.

    Box should consider a solution to this that would better serve visually impaired and blind users

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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