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261 results found
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Access policy prohibiting copying and moving to external folders(gray folders)
Current Status and Issues:
Currently, when a file or folder with a classification label is copied or moved to a gray folder, the classification is lost and the associated access policy stops working.
The only way to prevent this is to prohibit the move or copy itself by attaching a DL inhibit label.Desired improvement:
Please add "Prohibit copying to gray folders" to the access policy so that it can be set for each classification label.Why it is needed:
Because some customers are not attracted to Shield due to the above problem.
Also, setting a "no download" label would…19 votes -
Customize Shield Malicious Content Banner
Customize the red header banner on files flagged via the Shield Malicious Content rule to support UX and change management, e.g., be able to add text like "Please contact help@customer.com for support".
3 votes -
Exclude file movement in Box Drive from Box shield's anomalous download detection
When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.In Japanese：
Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。31 votesAdditional updates to our Anomalous Download detection rule to improve efficacy related to Box Drive actions are in a researching phase.
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Support 1 crowdstrike x multiple box tenants
Support 1 crowdstrike x multiple box tenants
2 votes -
Risk Score Based Trigger for Box Shield Malicious Content Detection Rule
I would love an option to set Risk Score Based Triggers for Box Shield Malicious Content Detection Rules. This would allow me to prioritize alerts based on the risk score and/or only be notified when a file received a risk score above a certain threshold I could set.
1 vote -
IP Whitelisting
Please find our use case below for your better understanding and let us know how Box can support our requirements.
We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.
We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box…
1 vote -
Request: Rich Shield dashboard
Request for Shield Dash board
The information of the graphs is so simple.
Could you make the rich insight?
For example, whne the targeted user who caused anomalous download started downloading a lot f contents, how much increased #s of DL day by day, Week by week etc.Currently we need to export user activity report if we want to know more. so rich insight will be helpful for Box admin.
5 votesThis request is being evaluated alongside our other Shield Dashboard asks as we target improvements for 2026.
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Require comments when changing classification labels and keep history
Require comments when changing classification labels and keep history
Currently Box Shield does not allow the reason or history to be kept when changing.
We would like to see a comment input field added to the UI when making changes, and also made mandatory in the administrator settings.If it is a file, we would like to leave the comment entered in the comment (activity) field of the file so that the end user can check the history.
For folders, we would like to leave them as undeletable txt files, etc.Such a feature would allow all users above the…
1 vote -
Make MPIP and Shield Classification Labels Bidirectional
This make require partnership with Microsoft, but it would be ideal if the MPIP integration was bidirectional. For example, if a file in Box doesn't have an MPIP label, but a Shield classification label is applied, the document would have an MPIP label applied based on the mapping table
14 votes -
Auto Classification policy does not work when folders are copied or moved
We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.
【Details】
Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…32 votesUnfortunately classifying child items upon move/copy operations of the parent folder is not being considered at this time.
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VS Exposure-type Ransomware
Suggestion.
Box Shield classification labels should be able to prohibit downloading via Box desktop (BoxDrive) or via linked apps, even if you are the co-owner or owner.Background Threat.
Currently, the mainstream of ransomware worldwide is not of the encryption type, but of the exposure-type or dual-threat-type.
Version control functions are not effective against exposure-type and dual-threat ransomware.
An effective countermeasure against this type of ransomware is to prohibit the downloading of confidential files that should not be disclosed on the dark web.Issue to solve.
Box Shield's no-download access policy and access policy restricting linked apps do not target…1 vote -
As so many deep scan alerts, we can't find alerts detected only by reputation scans quickly.
Add the ability to search for alerts detected only by reputation scans.
4 votes -
Shared Link Expiration (Exception) Settings at Folder Level
I need to be able to control the shared link expiration rules at the folder level, especially when they are an exception from the enterprise-wise rule. We have a handful of use cases that fall outside of the top-line structure, and updating links 1-by-1 is added workflow time on the team. Changing for all assets under a folder would save time and impact when links expired by accident or stay live beyond desired timeline.
2 votes -
Scope of Access Policy Application
We request Shield Access Policy Settings to be applied in the external tenant.
[background]
The setting access policy in our tenant doesn`t apply to shared folders in external tenants.
We consider it is a risk to move folders or files incorrectly to shared folders in external tenants.2 votes -
Box Classification Settings: provide ability to restrict modifications to Admins and Co-Admins
Currently, Box Classification configuration allows you to restrict classification modifications to Owner, Co-Owner, Editor, and Viewer Uploader. We would like to add Admin and Co-Admin to this list. Thank you!
1 vote -
Ability to map Box Groups to Information Barrier Segments
The current requirement for uniqueness in Information Barrier segments only allows Box Admins to add individual users to segments, not user groups. This process can increase the long-term maintenance.
Ideally, customers should be able to use attributes from Active Directory that are then synced to Box Groups. Ultimately, the Box Groups would be used to update Information Barrier segment membership automatically. If the group update breaks the requirement that a user can only belong to one segment, Box could produce an error message.
10 votes -
Filter Marked as safe
Shield needs a filter and a display setting for the dashboard for an alert that have been checked and marked as safe, currently it is hard to identify alerts that have been checked by other admins and marked as safe causing duplicate effort.
5 votes -
Ability to provide feedback on anomalous download alerts
I would like the ability to provide user-level feedback on anomalous download alerts. Today, you can only provide feedback via the folder and suggest whether or not it contains sensitive information. It would be better if you could provide this feedback at the user level - if someone is on a specific team, they may be expected to download a lot of files from a specific folder. However, that behavior might be anomalous for another user on a different team. I also find that these alerts are often triggered for new users who are not actually downloading an unusual amount…
3 votes -
Shield Classification UI option should gray out when user does not have permissions to update classification
If the user does not have access to classify content, they should not get this option to change the classification in shield.
1 vote -
Information Barriers Segment Report
Add an Admin Console report that can easily show which users are within Information Barrier segments. or add information barriers to the current User Details report. The current User Details report does not pull any values from the Information Barriers segments.
1 vote
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