Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

199 results found

  1. Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser

    Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.

    We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
    Microsoft Office Coauthoring Basics] via a browser is also disabled.
    Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
    Errors in opening the file in the browser cause confusion for the user.
    Also, please add the following explanation to the Access Policy Settings…

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Access policy prohibiting copying and moving to external folders(gray folders)

    Current Status and Issues:
    Currently, when a file or folder with a classification label is copied or moved to a gray folder, the classification is lost and the associated access policy stops working.
    The only way to prevent this is to prohibit the move or copy itself by attaching a DL inhibit label.

    Desired improvement:
    Please add "Prohibit copying to gray folders" to the access policy so that it can be set for each classification label.

    Why it is needed:
    Because some customers are not attracted to Shield due to the above problem.
    Also, setting a "no download" label would…

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Auto Classification policy does not work when folders are copied or moved

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese:
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ability to provide feedback on anomalous download alerts

    I would like the ability to provide user-level feedback on anomalous download alerts. Today, you can only provide feedback via the folder and suggest whether or not it contains sensitive information. It would be better if you could provide this feedback at the user level - if someone is on a specific team, they may be expected to download a lot of files from a specific folder. However, that behavior might be anomalous for another user on a different team. I also find that these alerts are often triggered for new users who are not actually downloading an unusual amount…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Request: Rich Shield dashboard

    Request for Shield Dash board

    The information of the graphs is so simple.
    Could you make the rich insight?
    For example, whne the targeted user who caused anomalous download started downloading a lot f contents, how much increased #s of DL day by day, Week by week etc.

    Currently we need to export user activity report if we want to know more. so rich insight will be helpful for Box admin.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Shield Classification UI option should gray out when user does not have permissions to update classification

    If the user does not have access to classify content, they should not get this option to change the classification in shield.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. The "Application Restriction" should be configurable with the same granularity as the "Download and Print Restriction".

    (Japanese follows English)

    In the "Download and Print Restriction" section of Box Shield's Access Policy, it is possible to apply download, print, move and copy restrictions to Browser/Mobile/BoxDrive by specifying Managed/Outside Users and Owner/Co-Owner/Editor.
    On the other hand, third-party applications are not included in this restriction, and only downloads can be restricted under "Application Restrictions".
    We would like to be able to set "Application Restriction" to the same granularity as "Download and Print Restriction, as it provides a more consistent user experience if the same controls are applied regardless of which device or application is accessing the site.


    Box Shieldのアクセスポリシーの「ダウンロードと印刷の制限」でブラウザ/モバイル/BoxDriveに対してダウンロードや印刷、移動、コピーの制限を管理対象/外部ユーザや所有者/共同所有者/編集者を指定して制限を適用することが出来ます。…

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. As so many deep scan alerts, we can't find alerts detected only by reputation scans quickly.

    Add the ability to search for alerts detected only by reputation scans.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Shield admin notifications to other admins when files are marked safe, etc

    Interest in letting all Shield admins know when a file has been marked safe, useable, etc by another Shield admin

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Filter Marked as safe

    Shield needs a filter and a display setting for the dashboard for an alert that have been checked and marked as safe, currently it is hard to identify alerts that have been checked by other admins and marked as safe causing duplicate effort.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Allows the report to see the classification labels that have been applied in the past

    In the User Activity Report, when a classification label is changed, it is logged. However, it does not record from which label was changed to which label..
    One user currently sets the privilege to edit classification labels to editors (general employees). However, the more users with editing privileges, the greater the security risk. The only way to avoid this risk is to limit the scope of editing privileges to the owner or co-owner (superior). In that case, it would be too inconvenient, since it would be necessary to apply to the superior for a change in the classification label.
    By…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

    In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
    Depending on when you set this label classification, Box Drive may not have the limitations you expect.
    I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

    The specific steps and events are as follows.
    1. Open the file before setting the classification label in Box Drive.
    2. Edit, save and close the file.…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Give download rights for analysis without flagging safe

    Hi, we have a process of validating in a secured sandbox environment documents that are flag as malicious to be analyse to put back into circulation if it's a false positive. Right now, Box Shield co-admin cannot retrieve those documents. Support suggest to flag them as false positive, download them and revert them back. It is a horrible practice to have to do that. It gives false information to the AI and it prevents automation via webhooks.

    I have a multiple async jobs I want to run when a file becomes a false positive. This way of downloading is dangerous…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Download and Print restriction policy and Office co-authoring

    I have Office co-editing enabled on my device.

    An error appears when I try to edit an Office file from a web browser that has the file labeled with "Download and Print Restrictions Access Policy for Box Desktop" enabled.

    It's meant to be a label to disable BoxDrive, but I'm having trouble if I can't edit it from a web browser.

    Please enable Office co-authoring from a web browser, even if the file is labeled with these restriction.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Shield Requests

    Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.

    Feature request:

    1. We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.

    2. Currently Box only encrypts the file with a red banner on top if malware…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Box Shield Alert for Anomalous Deletion of Folders or Data

    We would like an alert to be created if a user deletes an anomalous amount of data. We recently had an employee leave the company under bad terms and found that before we could let her go, she had deleted a bunch of folders from Box. We were able to recover them, but this would be an indicator (much like anomalous download alerts) that something is up with this employee and we should be digging in deeper.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Be able to Block specific filetypes from being uploaded to Box

    Allow for an organization-wide policy to block specific filetypes from being uploaded to Box, or at least prevent them from being uploaded/moved to specific folders with specific classifications.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Allow admins to be able to exclude specific folders from scanning policies

    Be able to safelist individual folders and their content, in case the latter are part of normal operational activities of specific teams, and to reduce false positives/noise to SecOps teams.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Improvement of anomalous download

    At the present, Anomalous download can't detect the external user's behavior.
    I think it is the risk of data leakage.
    I want to detect anomalous download of external users who is invited my tenant.
    thanks

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 9 10
  • Don't see your idea?

Feedback and Knowledge Base