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  1. filter the activity report with specific classification

    We want to get the activity reports for specific classification(just like specifying the folder).

    We need to audit user activities for confidential files every quarter. Current activity reports can only specify the user, date, folder and action, not classification.

    22 votes
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    under consideration  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  2. Increase the maximum number of Shield Classifications beyond 25 so that we can classify each clients content to prevent mis-sharing

    I would like to see the ability to add Shield Classifications per client - with the appropriate access policy (restricting to client email domain) we could avoid any possibility to overshare when inviting the wrong clients into a folder or sharing a shared link - There is a maximum number of classifications of 25 so could this be extended to facilitate this use case/control.

    20 votes
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    1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  3. Restrict Box Shield and Governance classifications to co-owners

    We would like see that only owners can control Box Shield and Governance classifications. We would like a way to restrict co-owners.

    7 votes
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    under consideration  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  4. Shield reports suspicious IP location when opening files through O365. Adds lots of unnecesary noise

    In Shield, when a user previews/opens a file to Office Online it tracks as a suspicious IP location. It would be great if it could be separated and designated a lower priority than a genuine account compromise. Just a suggestion to clean up the Shield alert queue

    6 votes
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  5. Display Shield classification labels by default beside the name of each item in a folder

    When viewing the contents of a folder, it would be beneficial to the user experience to see which items are classified and how without needing to select the item or attempt to preview it.

    5 votes
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    on roadmap  ·  2 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  6. Box Shield

    It is common that companies have non-executive directors, and that they work without corporate email accounts. They could use gmail or another personal email accounts so they might want to blacklist free email domains, but have special dispensation for these exec's email addresses. So blocking all free email domains, with an additional granularity to allow certain addresses on a whitelist.

    5 votes
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    on roadmap  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  7. "Smart Access: Download restriction" for G-Suite

    We want "Smart Access: Download restriction" to control the download/printing capability of G-Suite apps. We want the integration just like office online which restrict download/print on office online apps.

    For security perspective, we want to minimize the risk of data breach, so we are planning to store the confidential files on box and restrict the content to be downloaded to the devices. However currently if user opened the files on G-Suite, the files can be downloaded or printed.

    4 votes
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    gathering feedback  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  8. Tale over the settings in shield trial mode

    Currently, the trial mode classification and settings will disappear at the end of the trial period.
    If we have a Shield contract, we would like to take over its classification and settings.

    By eliminating the need to set them up again in the production environment, we can make a smooth transition.

    4 votes
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    gathering feedback  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automatic classification based on filename

    We would like to be able to automatically classify certain files based on filename. We have files of a certain type, that always have the same file extension, that are always high-value assets for us. To be able to automatically classify these and change permissions around external sharing for them would be a big win for us. Without it, we either have to educate our users to always classify these manually, or be content with the possibility of them being outside our security preferences. However, we should also be able to un-classify them, in the rare event that one of…

    4 votes
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    under consideration  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow configuration of permissions to apply and change each classification created

    To apply or change a classification, select "Owners/co-owners and editors" in the classification settings, and then click Users with editorial privileges or higher can apply and change the classifications.
    However, by implementing a feature that allows configuration of permissions to apply and change each classification created, the Security can be enhanced.

    3 votes
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    gathering feedback  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  11. Inherit classifications when copying file from one folder to another

    In Box Shield Smart Access, if moved from Folder A, which is assigned the [In-House] classification, to Folder B, which is assigned the [Public] classification, Folder A's classification will be inherited.

    However, the classification of [In-house] in folder A is not inherited when the copy operation is performed, the [Public] classification assigned to folder B is assigned.
    Since the classification is not inherited by the copy operation, this function can be useful to prevent information leakage by implementing this function.

    3 votes
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    existing feature  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3 votes
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    under consideration  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add ability to allowlist unpublished apps in a Shield list or Access Policy

    Currently, the only apps that can be exempt from an Access Policy are published apps or custom JWT apps that have been approved in the Admin Console. There is a gap for unpublished OAuth apps that may need to be allowlisted from a policy.

    2 votes
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make available list of countries available for a Shield List

    The input fields are not the easiest way to find a value to add to a Shield List. Naming convention is different across systems, so it would be helpful to know the values that are available to be added.

    2 votes
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  15. Email Address Lists Shield

    To support ethical walls, it would be advantageous to be able to create lists of email addresses for different teams within the same company so that collaboration and shared link access can be restricted. Example for private side, public side employees within an investment bank content could be classified for each with access controls in place to prevent sharing and collaboration.

    2 votes
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    gathering feedback  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to send Shield alerts to a Pager Duty email address for email integration.

    It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.

    I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.

    Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?

    2 votes
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    1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  17. The ability to search by Classification

    We would like to have the ability to search by classification.

    2 votes
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    gathering feedback  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 votes
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  19. View only ability as admin to view Detection rules, policies, and lists.

    Isolate the EDIT SHIELD CONFIGURATION co-admin permission to 2 different permissions:


    1. View-only detection rules, access policies, lists

    2. View, Edit, and Create Detection rules, access policies, and lists.

    1 vote
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  20. File Security Classification, non-compliance label

    When viewing a folder, it is currently not possible to know if there are files within the folder structure that have a differing classification label from the one at the root level. This "non-compliance" could potentially be problematic, or even a signal that someone has inadvertently changed a classification. It would be nice to have some kind of visual indicator that the top-level classification label is not 100% cascaded throughout the folder/file structure below it in the waterfall.

    1 vote
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    not planned  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
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