Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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223 results found
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Function to disable comments, tasks, and version history when "Hide collaborators and their activities from non-owners" is enabled in the "P
We would like a function to disable comments, tasks, and version history when "Hide collaborators and their activities from non-owners" is enabled in the "Privacy" folder settings.
If you invite multiple external collaborators, you don't want external people to detect who you are inviting.
There is a function to hide collaborators, but if invited external users use comments, tasks, version history, it will be possible to see who is invited, so we would like to disable these functions I do.4 votes -
Backups
It would be very helpful if there was a way to automatically back up all my files on Box.com into a different Box account or possibly onto another site or server somewhere.
I say this because I would like to give certain employees the ability to delete so they can reorganize my files, but I'm concerned that some day someone will somehow accidentally delete all my files. It would be nice to have period backups that I could rely on automatically.
5 votes -
Make entries in boxpulse dated.
Make the entries in boxpulse marked with a date, so we know how old an issue or suggestion is
3 votes -
Please stop removing features and services for paying Personal Pro accounts; or give us the chance to upgrade without 3 users min
I have been paying for Personal Pro since 2014. Since then I have been paying the same amount every month, and have had features and services removed.
First was tracking file downloads/views. Then this week I lost the ability to make Custom URLs.
When I asked about my options, I was told that I could upgrade to a Business account; but for that I'd need a minimum of 3 users. I am a freelancer and work by myself. I have no need to pay for 3 users when it's just me.
I think it's completely unprofessional and unethical to not…
3 votes -
whatsapp URL
Cannot display file or folder name when i post a box share link in Whatsapp, while dropbox share link can display the shared file or folder name in whatsapp
1 vote -
Rethink how customer feedback is handled for support tickets
I open A LOT of support tickets with Box as I'm the primary escalation point for support in my enterprise.
After every Box support ticket is solved and closed by the Box tech, I get an automated "how did we do" survey email.
I get that you guys want customer feedback but forcing it down customers' throats for EVERY ticket that is solved is not the right approach. They just become repetitive and get to the point of being annoying.
I've found a solution to get around this annoyance by creating rules to scan for common subject line text and…
1 vote -
If Box can have a feature for contents from Box be easily migrate to our Company's Share Point site as archival items, that will be helpful.
The documents and photos for our existing stores are no longer needed to be shared with any outside vendors. We would like to migrate and archive those information within our company's share point site. Currently Box doesn't have that a feature for a easy migration. Instead, items will need to be downloaded as a zip file first. It takes time and the process is tedious. If Box can have a migrate feature that can allow the Admin to move Box content back to our desire Share Point site, that will be very helpful.. don't you all think?
1 vote -
Improve overall support response times
Overall support response times for Box standard support have been terrible as of late. I understand that most staff are working from home but this does not justify >3 day response times on tickets where functionality within your products is broken and is hindering productivity.
Did you fire half of your support staff?
1 voteThank you for bringing this to our attention. We have escalated your support ticket.
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HP
Adquiri un computador portatil marca HP y en el aparece que tengo derecho a 25 gb en la nube de por vida en BOX queria saber como puedo obtenerlos? gracias
2 votes -
Have cursor be in New Folder name input upon selecting New/Folder
This used to happen automatically but now when a user creates a new folder, they have to click into the folder name input box; last month, this was not an issue (i.e., when a user clicked New, then Folder, they could instantly start typing the name of the new folder and then click Create to make the folder).
4 votes -
Advance warning before password expiry
Please add advance warning before password expiry.
As of today, when password expires box disconnects you with no prior warning. Unsaved work may be lost, it may be an inconvenient time to reset password etc.
It would be helpful if Box sends an advanced notice, allowing the user to reset password several days prior to final expiry .
2 votes -
Please add the extension of .textgrid to the acceptable list of extensions.
Please add the extension of .textgrid to the acceptable list of extensions.
1 vote -
Increase Basic upload limit during COVID-19 stay home mandate?
At least during this crisis, could you allow for a much higher upload limit, say 1GB? Please? Your user interface is the very best for those who are unfamiliar with large file transfers and there are many people unfamiliar right now.
1 vote -
layout for accepting custom terms of service needs improving for lower resolution screens
I just had to change to another device, from my laptop, in order to make the "accept" button visible on a custom terms of service popup. Any click outside the popup dismissed it so scrolling didn't work to gain access to the button.
The screen in question is 768 vertical resolution, so not too unusual, and there was a lot of unnecessary vertical white space on the popup that pushed the button off screen.
Browser was Chrome on windows.Simply making this popup less high, or moving the button away from the lower corner, would enable a much better sign…
1 vote -
Landscape view for Box Capture on iPad
Most annoying to have my whole iPad switch to portrait when opening Box Capture. I read from another post that landscape videos are flipped to portrait.
2 votes -
Provide a glossary?
Seat, user, internal user, external user, collaborator, link sharer, editor, viewer, “inviting collaborators,” “sharing links,” and more - that's a LOT of jargon. How about providing a glossary of your terms for the uninitiated?
1 vote -
Select folders from hard drive to sync with box
Rather than syncing to a separate Box folder on my desktop, I would an application that would make it able to flag folders and files that already exist on my hard drive. I would very much prefer to be able to open my Windows Explorer and right-click on a folder and make a selection that would automatically sync that folder from where it is in my hard drive to Box.
1 vote -
Relay Lite for multiple users
Relay Lite has a limitation that would work only for a home user. Any business organization would have a primary and backup user monitoring work items, so the ability to list multiple people on the workflow notifications and having only one complete it is essential. We can list multiple recipients in other areas of your product, and should be able to do so in Relay-Lite, rather than being restricted to a single radio button choice.
2 votes -
see folder in file properties
When I send a colleague an email from Box (by @Name in a comment), the email contains a link to the file, but no info on the location of the file within our folders. If I'm asking that person to change the file's tags, they have to hunt for where the file is located. If they could see the location from the file properties, they could get right to it.
2 votes -
Product feedback in Japanese on Box Pulse
We want the ability to send Box product feedback in Japanese on Box Pulse.
5 votes
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