Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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223 results found
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Can you modify the text in the prompt whenever sharing/collaborating with external users?
On the prompt page just below the continue button, can you change this "Not a part of Universal Service Administrative Company?" to “No, I am not part of Universal Services Administrative Company". Can you make it a hyperlink to enable external users to see and click on it ? The status quo now is creating a lot of confusion when collaborating with external users.
1 vote -
Support
Provide support contact details, atleast a chat bot for real time fixing of issue. Please consider the users sense of urgency.
4 votes -
Enable account upgrades without needing to have 3 members
I currently have a Personal Pro account, and I'd like to upgrade to get more storage. It seems, however, that all upgrade options involve at least 3 users. I am but one. As much as I'd like to clone myself sometimes, it's just not practical (or, frankly, ethical...but that's another story).
Can we make a way to upgrade a 1-person account without having to pay for two unnecessary users?
If not, you're essentially throwing up a middle finger to solo practitioners, which isn't very nice.
8 votes -
Get User Data For Data Warehouse
If building a data warehouse, would like a way to feed the data from Box directly into a data warehouse without having to use Box reports.
1 vote -
Account Storage capacity
My company has the Business License which according to the product description has unlimited storage. Yet I see a usage gauge in my profile with a 10 GB limit. Is the storage unlimited or set at 10 G B per user.Please contact me immediately as this may be impacting production leifeasterson @cxonexus.com 631 637-2369. If there's a better way to contact Box with an issue it needs more visibility.
2 votesHi there,
Please contact Product Support. https://support.box.com/hc/en-us/requests/new
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"You removed all applications from your Login Activity List" Email and no Box Documentation
After changing passwords users receive an email stating that "You removed all applications from your Login Activity List, The following [yyy] applications were removed from your Login Activity List:"
It would be very helpful if Box had a KB or documentation that we could share with Users around this email. The email is confusing to users and we receive many service desk requests asking for clarification from this email. Box, can you please create a KB please.
5 votes -
Long Activity History to be deleted in one action
I have Co-owner permission for a shared Excel Online file on Box, and I can delete comments one-by-one under the Activity tab, however, I would like to delete all the comments in one action.
Could you configure Box to allow to delete the full comment history in one action?1 vote -
Share a link outside of box and updates
How do I let people know who I share a link with outside of box that there have been files updated into a folder?
Janine
2 votes -
I need invoices with my company EU VAT number. How can I do it?
Are there a place in my account where I can fill with my company EU VAT Number so you can issue the invoices wright and in legal compliance with EU regulations?
1 votePlease contact support so they may help! https://support.box.com/hc/en-us
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Show your pricing correctly!
The biggest problem is how you present your pricing. You shouldn’t show the price up top, then "minimum 3 users" under the scroll line of your website. Very deceiving! Personal price should be listed as $15 and Business price should be listed as $45 at the top. Better yet, don't have a minimum of 3 people!
2 votesWe’ve shared this feedback with our Marketing team. Thank you!
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Add sorting and filtering to "My Cases" on Community site
When I go to "My Cases" on the Box Community site to view open support cases, I have a table with headings ID - SUBJECT - CREATED - UPDATED - PRIORITY - STATUS
I would love the ability to sort the columns, but that is not an option.
I do not see any way to display more than 20 cases on a page, so I need to view my cases on different pages.There is ONE filter, but it is not so useful, because there are multiple "statuses" that would be useful to see together, such as a way to…
3 votes -
Recommending update for "Understanding Collaborator Permission Levels"
I really appreciate the "Understanding Collaborator Permission Levels" article:
We send users to this page all the time to help them understand Box permissions.
However, one thing that has caused some confusion is that there are security settings at the Enterprise level and at the user and folder level that can impact an Editor's ability to "Invite Collaborators".
I think it would be nice if there was a footnote on that grid that alerted people to the fact that there are security settings that prevent Editors from being able to issue collaboration invitations.
Thank you
1 vote -
Need Box for Android link on downloads page
Please add a link to "Box Android" (https://lmu.app.box.com/services/box_for_android) to the Box downloads page (https://www.box.com/resources/downloads).
That's a great resources page that I use to share all the main Box apps that my user community should be using, but it is missing a link to Box for Android.
Thanks! :)
1 vote -
update automatically copies of a file
When you copy a file into different folders, when You modify the main file, automatically the whole copied files be updated in the same time.
2 votes -
manage members
Under my organization we have a shared folder for over 1000+ members, but as you may know this is a global organization where we add or remove resources over the time. At this moment I can add them but I do not know how can I remove them. For this I will appreciate to have an option to export the list as CSV file, and as well an option to add or remove permissions in a bulk.
Thanks, My best regards!2 votes -
expired in value greater than 3600
I see the sample response for refresh token, it shows "expires_in": 3964,
Which I thought it would be 3600 as the max value.
Is it a mistake or it can be any value?1 vote -
Update copies
In Google Drive exists a functionality to copy a file and when the root file is updated, the whole copies are also updated.
2 votes -
Darker images
I've noticed that the images I download from Box.net are darker than when I posted them in the first place - Have you noticed this?
1 vote -
K-12 teacher discount
Give k-12 Teachers Discounts to ease their financial load.
2 votes -
Add telephone prefix when quoting price
PLEASE make it a requirement on this page (https://www.box.com/en-gb/quote) to add a local telephone PREFIX before a customer can submit the form.
1 voteWe’ve submitted this request to our Marketing team who runs this. Thank you!
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