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194 results found

  1. Ability to send custom notifications for new uploads by external users

    A customer of ours reached out to ask if it is possible to configure email notifications for a Box folder to send to anyone who uploads a document into this folder. Specifically she is asking whether an automatic reply email can be created and sent to anyone who uploads a file into a folder she owns. This folder is for admissions purposes, so having every uploader adjust their email notification settings is not a practical solution in this case. Since this is not currently an option for Box, I wanted to submit this feedback to suggest for future releases.

    1 vote

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  2. Customized email subject for Box updates

    I make Outlook email rules to keep all my projects organized, however I have multiple projects in Box . Issue being Box Update emails have zero reference to project or main folder name, so if I make a rule for Box Updates all my box updates get lumped in to one Outlook email folder. If there is any way to customize the email notifications(either custom project name or main folder name), please let me know. That would be very helpful

    2 votes

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  3. Update invited collaborators expiration settings

    Enterprise Settings > Content & Sharing > Invited collaborators expiration settings > Notify affected users

    Currently, we know scope of the notification includes co-owner who is collaborated in the folder itself.
    But, we would like you to also notify co-owner who is collaborated in upper folder.

    2 votes

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  4. Allow granular controls for disabling "Mail All" function for file/folder shares with collaborators.

    Allow companies to disable the "Mail All" function of the Collaboration page of a File/Folder so that hundreds/thousands of collaborators of a large company wide share cant be sent notifications errantly, causing a lot of unnecessary noise.

    1 vote

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  5. View notifications in separate webpage

    It would be great if we can view all notifications in one webpage the same as you can do with tasks instead of just a drop down window.

    3 votes

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  6. Use customer's own email gateway to send email notifications

    Many customers in regulated industries do NOT like the fact that email notifications from Box come from the Box Service with a noreply@box.com email address. The emails that Box sends on the user behalf do not go through a customer's email security or e-discovery system thus it creates problems in regulated environment that need to capture ALL communications between internal users and external customers. Box needs to have a configuration where a customer can configure their own SMTP gateway that Box can use to send email notifications with the proper TO and FROM data so they can better document and…

    5 votes

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  7. Folder settings Notification mail

    Currently, there are two ways to set up email notifications: from [Account Settings] and [Folder Settings].
    The name "Folder Settings" may be misleading.
    The reason for this is that the name [Folder Settings] seems to affect users who are invited to the folder as collaborators.
    Therefore, please add a note to [Folder Settings] that the scope of the effect is only the user who made the setting, and that the effect is not reflected on users who are collaborating on the folder.


    現在メールによる通知設定は、[アカウント設定]からと[フォルダ設定]があります。
    この[フォルダ設定]ですが、とても誤解を受ける名称をしているかと存じます。
    理由として、[フォルダ設定]とあるため、フォルダにコラボレーターとして招待されているユーザーに影響があるように見受けられるためです。
    そのため、この[フォルダ設定]には影響範囲は設定を行ったユーザーのみであることと、フォルダにコラボレーションされているユーザーには反映されない旨を注釈として記載してください。

    4 votes

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  8. Offer ability to enable SMS notifications when someone tags me in a comment

    Offer ability to enable SMS notifications when someone tags me in a comment

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  9. Offer ability to enable SMS notifications when a task is assigned to me

    Offer ability to enable SMS notifications when a task is assigned to me

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  10. Ability to disable/modify admins receiving ALL collaboration invite notifications

    Currently every time someone in our organization shares a file or folder I get an email notification, it gets obnoxious at at times. It seems silly I can't control these notifications. The following need to be able to be turned off,

    • Collaboration invitations
    • Collaboration invitation acceptances

    In general more control over notifications is ideal, I can't imagine why this would be so difficult. Thank you.

    6 votes

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  11. Need confidentiality notice to display when Box folder is accessed

    Need the ability to display a confidentiality notice when a specific Box folder is accessed.

    2 votes

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  12. Ability to manage all notifications settings at the user level

    Our team would love to only receive Box notifications via Teams.

    Currently, you cannot turn off some notifications to go to your email, like when someone tags you in a comment.

    We would like the ability to disable this manually. Some users would like to have both options.

    4 votes

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  13. Empty Folder Notification

    Someway to turn on notification based on folder or another relay.
    Where specific folders cannot be empty, and after a week or so it is empty, we get a notification and alert once a month about it.

    1 vote

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  14. Turn off notifications

    Turn off notifications for the owner of the account on specific tasks not pertaining to this individual. The account owner is receiving notifications for everyone else's tasks and assignments.

    3 votes

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  15. I am unable to email collaborators because there are more than 500 collaborators in the folder.

    Need an option to be able to email collaborators in bulk, regardless of the number. The 500 limit is now forcing me to email collaborators individually.

    2 votes

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  16. Automatic email response for file request submitter

    Would like a feature whereby the person submitting files using Box File Request receives an automatic confirmation email with a customizable message. For example, after the submitter uploads files using the File Request web widget, that person gets a email to the effect of, "Thank you for contacting us. A team member will review your submittal and follow up within 24 hours." The person would be required to provide an email address but not required to have a Box account. Many of our external customers send us application materials using File Request, and then they contact us separately wanting to…

    42 votes

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  17. Add sender's email address to the "Mail All" collaborators functionality.

    Currently when a notification is sent via email through "Mail All" collaborators function, it does not include an email to the person who created the notification. It would be beneficial to add the sender's email address to this notification process for documentation purposes and validation. When the creator does not receive the email, they are reliant on other parties to forward the notification, which is not efficient.

    4 votes

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  18. Turn off Collaborator email notifications on Version updates

    Many of our collaborators have complained that they don't need to receive the numerous email updates every time minor document versions/revisions occur. Administrators and Owners of a Folder should be able to turn User Alerts both On and Off, when they want to alert recipients that an item's revisions are significant. It is unrealistic and impractical to tell our Executives that they personally have to drill down in their settings and turn off email notifications as an end user on their own device - that should be an Admin Console function.

    Admins and Owners should be able to adjust the…

    2 votes

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  19. Auto-notify collaborators when a file is uploaded to a folder

    The folder owner should be able to create an email notification for all subscribers to the folder to receive a notification when a new file is uploaded to Box.

    The email would be sent to the user's email on file for that Box folder. The user would not have to update his/her own settings. The folder owner would set notifications, and the user would have to turn them off if too frequent.

    The scenario is that a shared Box folder with <10 users. The users are generally infrequent users of Box, so do not proactively check on the folder frequently.…

    2 votes

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  20. Don't notify user when storage is only 70% full

    Got this notification today "Yikes, your storage is almost full. Get unlimited storage and advanced business tools to securely safeguard all your personal data."
    Went to my account details and saw I'm only 31Gb out of 50gb.
    A bit dramatic!

    1 vote

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