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194 results found

  1. Suppression List Query & Management

    The new tool in the admin prompt to release users from the suppression list is half a solution. We need the ability to query for any of our users on the list. It would also be great if we got a notification when a user with our domain showed up on the list so that we could know to go in and remove them before they end up getting angry at Box for "not working."

    3 votes

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  2. Customize System-Generated Email Notification Messages

    Box notification emails (such as the warning users receive when content will be deleted by retention policy) should be customizable to some degree. They should also include the ability to include a link users can click for more information.

    1 vote

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  3. Option to send notifications when a change is made to a shared file

    Have an option to send notifications whenever a change is made to a shared file. I don't want this for every file all the time, but in certain situations this is very helpful - for example, when I'm asking people to add information to an Excel sheet.

    1 vote

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  4. Notification function when a conflict occurs when editing a file

    Files are locked when edited from Box Drive by users who have co-authoring enabled.
    However, it takes time for the lock to take effect, which can lead to file conflicts if another user edits the file first.

    BoxDrive and BoxEdit normally notify you when a file conflict occurs, but unfortunately users who have enabled the collaborative editing feature do not receive the notification that a conflict has occurred.

    If you want to co-edit with a user whose co-editing function is disabled, you can co-edit with Office Online if you are editing Excel or Word, but the file you want to…

    6 votes

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  5. When changing the notification settings for a folder with permissions below viewer/uploader, an error message is displayed.

    When changing the notification settings for a folder with permissions below viewer/uploader, an error message is displayed.
    When you invite an external collaborator with viewer/uploader or lower permissions, an error message appears when the external collaborator tries to change the notification settings for the folder, causing confusion.
    We want you to not see an error every time you change your email notification settings.

    (和訳:)
    ビューア/アップローダ以下の権限でフォルダの通知設定を変更するとエラーメッセージが表示されてしまいます。
    外部コラボレータをビューア/アップローダ以下の権限で招待をした際に外部コラボレータがフォルダの通知設定を変更しようとした際にエラーが表示されてしまうため混乱を招いています。
    メール通知設定を変更するたびにエラーが表示されないようにしてほしいです。

    1 vote

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  6. Box Relay summarize notifications

    As in other Box features Box Relay should summarize notifications about task created/updated/deleted

    1 vote

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  7. Box CLI Email Notifications and Folder Settings

    We would like to enable upload notifications for select folders, on particular users or groups.

    Currently users need to go into each folder's settings to then check the box for upload notifications, or they can select upload notifications in their user settings.

    The first option is very time consuming, we have about 140 folders that we would like to target and it is hard to force employee's to complete this.
    The 2nd option removes the importance of notifications if users are being notified for everything.

    It would be great to have a bulk option to enable notifications or manage other…

    3 votes

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  8. Ability to turn off listing of files in collaboration invitation emails (for HIPAA)

    Currently, if you share a folder with someone, they get an email that lists up to the first ten items in that folder. If the file names have Patient Health Information in them (e.g. if they contain the name of the patient) then this could result in PHI inadvertently being sent via email, in violation of HIPAA security policies. If we could turn this off in our Box instance, so that invited collaborators get an email but not a listing of contents, then there would be no unintended sending of PHI via email.

    1 vote

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  9. Be able to set your personal notifications to also include someone else.

    Be able to set your personal notifications to also include someone else.

    Many of our users work in teams, so it would be good to allow a user the ability to specify if another BOX user or group should receive the altered notifications that they receive.

    2 votes

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  10. Email Notifications for Viewers

    Users are able to set their email notification in the folder options. However, if you have "viewer" access, you are not able to select these notifications for uploads. You must have "editor" access to do so.

    We have groups with "Viewer" access as they shouldn't need to edit files in the said directory, however they should be notified when a new file has been uploaded.

    The only solution box support provided was to turn on the upload notification in the user settings for all of their files. This would be counterproductive as the clutter of notifications for all uploads would…

    2 votes

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  11. Recycle bin restoration

    I would like it to be possible to check where the data will be restored when restoring it from the Recycle Bin.
    Also, I think it would be more convenient if you could change the restore destination and name when restoring.
    Thank you.

    BOXのごみ箱からの復元の際にどこの場所に復元されるか確認できるようにしてほしい。
    また、復元先や復元する際に名前を変更できるような仕様にして頂けると利便性が増すと思います。
    よろしくお願いいたします。

    2 votes

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  12. Folder Notifications - Bulk / End Of Day / Mid-day Scheduled

    Currently within the user ability to set up notifications - these are for single activities e.g. Uploads, Edits, Downloads.

    The number of notifications can sometimes bombard users sometimes to the point where they are not actively used.

    Would it be possible to expand the notification settings to allow users to schedule a bulk e-mail of all notifications made on a daily basis either end of day or mid-day instead of multiple e-mails.

    4 votes

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  13. Open the linked file in the notification email in Box Drive.

    When we receive a notification about a folder or file, click on the link in the email and we will be redirected to your browser.
    For users who mainly use Box Drive, being able to transition only to the Web is an added hassle.
    We would like to be able to open files linked to in the notification email in Box Drive as well.

    (日本語)
    通知メール内のリンク先のファイルをBox Driveで開く

    フォルダやファイルに関する通知を受け取った場合、メール内にあるリンクをクリックするとブラウザに遷移されます。
    Box Driveを主に使っているユーザーにとってはWebにしか遷移できないないのは手間が増えます。
    通知メール内のリンク先のファイルをBox Driveでも開けるようにしてください。

    5 votes

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  14. Managed Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expire.'

    Managed Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expire.'

    These notifications are currently enabled on enabled on Enterprise level (Enterprise ID 143896) and cannot be modified on individual Box account user level. Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expired

    We would like to offer individual managed users the option to turn off notification warnings that a collaboration is about to end/expire on individual Box account user level. .

    1 vote

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  15. Email to folder failure notifications

    Currently if an email to folder upload fails the notification tells you that an event happens but no information about what address was emailed or the target folder to assist in identify the problematic process.

    Information can be obtained through a support ticket, but it would be quicker if at a minimum the folder ID was included in the email. Would be great if other information about the sender could be included as well, but I'd take just getting the folder ID as a start.

    Present notification only includes the following:

    Your attempt to email file(s) into 'a folder' was…

    2 votes

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  16. Ability to send BOX email notifications from own domain using M365

    Hello, this post applies to both regular BOX notifications and BOX sign. Many of our send requests and notifications are getting caught in spam and quarantine filters. This is happening both externally and internally, especially for BOX sign requests. We want to be able to integrate our O365 or GSuite domains into BOX so that all of these notifications (internal and external) are sent from our domain and show in our O365 history. This would dramatically speed up the adoption of BOX sign and we want the audit ability. Thank you!

    1 vote

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  17. Ability to enable/disable notifications

    There are settings that automatically notify users when enabled, such as requiring 2-Step Login Verification.
    Currently, it is not possible to disable notifications, but if notification emails are sent to users due to setting changes, it will cause confusion for users, so please allow the administrator to select whether to enable or disable notifications.

    ーーーーーーーーーーーーーーーーーーーーーーーーー

    <通知の有効/無効を設定できる機能>
    2段階認証の要求など有効時に自動的にユーザーに通知が送信される設定項目があります。
    現在通知を無効化にすることは出来ませんが、設定変更によりユーザに通知メールが送信されてしまうとユーザの混乱に繋がるため、
    通知の有効/無効を管理者側で設定できるようにしてください。

    1 vote

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  18. @mention notifications are sometimes unreceivable

    Collaborated users can't receive notifications in some cases when they are mentioned in comments.

    Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.

    We would appriciate if you could tell us when this problem happens.
    And, we hope this problem will be solved as soon as possible.

    <Referance>
    https://support.box.com/hc/ja/articles/4417769636371

    1 vote

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  19. I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.

    I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.

    1 vote

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  20. Changed conditions for sending invitation deadline notification emails for external users

    Currently, invitation deadline notification emails are sent to external users under the following conditions

    1. co-owner of the folder
    2. the user has been personally invited to the folder
    3. direct collaborators of the folder.

    Please change the specification so that notification emails can be received even if the user is invited as a group rather than as an individual under condition 2.

    1 vote

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