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187 results found

  1. Email to folder failure notifications

    Currently if an email to folder upload fails the notification tells you that an event happens but no information about what address was emailed or the target folder to assist in identify the problematic process.

    Information can be obtained through a support ticket, but it would be quicker if at a minimum the folder ID was included in the email. Would be great if other information about the sender could be included as well, but I'd take just getting the folder ID as a start.

    Present notification only includes the following:

    Your attempt to email file(s) into 'a folder' was…

    1 vote

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  2. @mention notifications are sometimes unreceivable

    Collaborated users can't receive notifications in some cases when they are mentioned in comments.

    Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.

    We would appriciate if you could tell us when this problem happens.
    And, we hope this problem will be solved as soon as possible.

    <Referance>
    https://support.box.com/hc/ja/articles/4417769636371

    1 vote

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  3. Folder Notifications - Bulk / End Of Day / Mid-day Scheduled

    Currently within the user ability to set up notifications - these are for single activities e.g. Uploads, Edits, Downloads.

    The number of notifications can sometimes bombard users sometimes to the point where they are not actively used.

    Would it be possible to expand the notification settings to allow users to schedule a bulk e-mail of all notifications made on a daily basis either end of day or mid-day instead of multiple e-mails.

    1 vote

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  4. I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.

    I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.

    1 vote

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  5. Changed conditions for sending invitation deadline notification emails for external users

    Currently, invitation deadline notification emails are sent to external users under the following conditions

    1. co-owner of the folder
    2. the user has been personally invited to the folder
    3. direct collaborators of the folder.

    Please change the specification so that notification emails can be received even if the user is invited as a group rather than as an individual under condition 2.

    1 vote

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  6. Contact information options for outage notification

    During the recent outage, a notification was provided with the email address of our primary admin, which is a service account. This should instead default to our support contact information, as defined under Custom Setup. We currently have no option to change this behaviour.

    1 vote

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  7. Out of office replies in comments for those that are tagged and out of office

    When tagged in the comments area the notification is sent to my Outlook email account.
    The user doesn't get a an "Out of Office" reply from my Outlook email as that message is a "no-reply" from box to me. So if I'm out for an extended amount of time, those collaborating in box have no idea I'm out. Is there a way to put some type of available/not available status or notification in box to alert others?

    1 vote

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  8. Notify users when a folder-path download will exceed 256 characters

    When a user downloads a folder-path that exceeds the Windows 256 character limit, alongside the standard folder structure, Box creates a “_” folder and to hold the files with a Box shortened folder paths, so it can work-around the over-long file-paths. Since Box doesn’t tell the user what to expect, they think that the download is missing files and isn’t functioning correctly.

    To address user confusion, we want Box to add alerts about the folder and file path name limits in three places:

    1. When a user creates a folder name for the first time,
    2. When a user downloads an affected…
    1 vote

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  9. Ability for users to customise their email notifications

    Ability for users to customise their email notifications e.g. do they want to receive an email every time someone tags them in a comment? Some do, some don't

    1 vote

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  10. Unsubscribe from notification on folder / file level

    Our organisation (ad agency, 200+ staff) works for 70+ customers. The customers are assigend to teams. In Box, every customer has a project folder, and a team is assigned to a folder (with editor rights).
    But not all members of a team work for all clients of a team, and even if the work for the respective customer, they do not participate at all folder/files of a customer. Regards notification this means that all team members are spammed with notifications for clients they don't work for and files or folder they never participated on.

    I would mean a huge admin…

    1 vote

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  11. Auto-add 'cc' email addresses

    Automation -- cc-ing an email address so the signed doc will go to the group email or the cc'd email addresses.
    It can be done manually at the moment. However, it would be good to set up in the back end, so the signed document will not go only to me, but it will go to the "cc'd" email address as well.
    Thank you

    1 vote

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  12. Allowing Admins to Edit Multiple Users' Notification Settings at the Same Time

    It would be great if we could change multiple External Users' email notification settings at the same time.

    1 vote

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  13. administrator notification

    Email notification to BOX administrators when an issue is known within BOX. This would help administrators be proactive on BOX issues with users to prevent multiple calls, emails, tickets, etc. from being generated creating much unneeded noise.

    1 vote

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  14. Account based folder notification settings

    We would like to allow each collaborator to configure their own folder notification settings for each folder. Currently, all collaborators must use the same email notification settings designated by an owner or co-owner.

    Some collaborators may be waiting on file uploads or downloads and want an email notification, but other collaborators may not want the noise in their inbox. The "override defaults" option in folder settings should only apply to the currently logged in user account.

    1 vote

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  15. Notification text update

    Remove images from notifications and limit text size to no more than 12 point. Current images and excessively large text make previewing of notifications impossible.

    1 vote

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  16. Turn off document update and refresh notification

    When a document is uploaded, a semi-permanent notification box appears in Box, preventing me from opening another document or doing anything else in Box. My only options are to click the options in the notification or to use one of my browser's navigation options (back, refresh, etc.). The extra clicks really slows down my workflow when I am updating and working on multiple documents in one folder.

    Please allow us to turn off these updated document notifications.

    1 vote

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  17. Notifications not sent when Viewer downloads watermarked file

    Notifications do not get sent when a Viewer downloads a watermarked file.

    I understand that the notification engine is getting replaced/upgraded, and I hope this gets fixed in the next generation.

    This function is important to Enterprise users trying to keep track of downloads by low-permissions users.

    1 vote

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  18. Allow users to click outside of the Refresh File pop-up box without having to click Cancel or Ok

    Currently you can't do anything on the screen without clicking one of the options on the Refresh File pop-up box that appears after editing. 90% of the time, I'm trying to leave that screen and I don't need to see the updated version because I just edited it. If that box could disappear if I click anywhere on the screen, that would be ideal.

    1 vote

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  19. PLEASE give me option to turn off notifications for a specific file or folder

    PLEASE give me option to turn off notifications for a specific file or folder.

    Commented on a file, and now I'm getting swamped by notifications.

    I'd like to mute notifications on this specific thread, similar to what I can do in FB or Slack.

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  20. Ability to turn off all suggestion notifications

    give me an option to turn off all suggestions for feature exploration. I'm only here to access files and do not care about whatever features are available; making me click 'maybe another time' rather than providing a 'i never want to see a notification like this ever again' option big thumbs down.

    1 vote

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