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176 results found

  1. Regarding the time it takes for scheduled reports to be generated

    Content: The Box support site mentions that report generation can take up to 12 hours.
        Most reports are usually generated within a few minutes to a few tens of minutes, but scheduled reports often take about 12 hours to be output.
        Although it is within the expected range, waiting half a day for the output affects business operations, so we request a functional improvement to shorten the time it takes for reports to be generated.

    (日本語)
    件名:スケジュールされたレポートが出力されるまでの時間について
    内容:Boxサポートサイトにレポートの生成には最大で12時間かかる場合があると記載されております。
      ほどんどのレポートは数分から数十分程で出力されることが多いですが、スケジュールされたレポートの場合出力されるまでに12時間程かかることがとても多いです。
      範囲内ですが、出力までに半日かかるのは業務に影響がある為、レポート出力されるまでの時間帯を短縮されるよう機能改善要望をします。

    25 votes

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  2. Adding AI activities to the User Activity Report

    Box AI reporting is currently only available to tenants on the Enterprise Plus plan.
    Box AI is now available to tenants with the business plan or above, but since operation logs cannot be confirmed from reports, auditing is not possible, making it unusable for businesses and posing a fatal security flaw.
    In order to use and utilize Box AI, please make sure that AI activities are output regardless of your plan.

    (日本語訳)
    ユーザーアクティビティレポートのAIアクティビティの追加

    現在Box AIに関するレポート機能を使用できるのは、Enterprise Plusプランを利用しているテナントのみです。
    businessプラン以上のテナントでもBox AIが利用できるようになりましたが、レポートから操作ログが確認できない状態では監査ができないため、企業として利用できずセキュリティ的に致命的な欠陥があります。
    企業でBox AIを利用・活用するため、プランに関わらずBoxAIに関するアクティビティが出力されるよう改修をしてください。

    31 votes

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  3. Enable Reliable Exports for Large amount of Content

    When there’s a large amount of content, the folder and file report export gets canceled. Please make it possible to complete the export.

    If exporting everything at once is difficult, splitting is fine—please allow selecting multiple folders and batching the export instructions.

    大量のコンテンツがあるとフォルダとファイルレポートの出力がキャンセルされてしまいます。最後まで出力できるようにしてほしいです。
    すべてを一括で出力するのが難しい場合は、分割でも構いません。複数のフォルダを選択して、出力指示をまとめて実行できるようにしてください。

    8 votes

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  4. Request to add output items to the Box Hubs Report

    Could you please include the "Hub Settings" items in the output of the Box Hubs Report?

    After a Hub is created, the creator configures access and collaboration settings for the Hub in "Hub Settings."
    As Box administrators, we would like to have an overview of access and collaboration settings for each Hub.
    While the settings can be checked individually in Content > Hubs by clicking into each Hub, it is necessary to open each one separately to confirm the configurations.
    Therefore, it would be much more convenient if "Hub Settings" could be reviewed collectively in the report.

    14 votes

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  5. Request new report by file extension

    While you can check rough file types from the storage in admin insights, there are many situations in operations where you need to understand capacity and file counts at the extension level. I would like to request a report that can show file sizes by extension. I also want it to support filtering by owner.

    管理者インサイトのストレージから大まかなファイルタイプを確認できますが、運用では拡張子の粒度で容量や件数を把握したい場面が多くあります。拡張子ごとのファイルサイズを確認できるレポートの提供を希望します。所有者ごとのフィルタリングにも対応してほしいです。

    5 votes

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  6. Shared Links Report Enhancement - Report from a specified folder and below

    I would like a filter to be added to the Shared Links Report where you can specify a specific folder and the report will run with that folder as the top level and report on shared links for everything below that. This would run much faster than running the report for our entire tenant.

    We have much of our data owned by a "Project Account" so it is not controlled by a specific employee. Because of this, running the report with this user as the owner using the existing filter option is much the same as running a tenant-wide report.…

    10 votes

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  7. Add further columns to Shared Links report

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report…

    4 votes

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  8. Report output for file request links

    Currently, administrators can view a list of file request links on the file request dashboard, but there are limited filtering options.
    When a large number of file request links have been issued, it becomes difficult to find specific ones.
    We would like to search for file request link information through a report, so I request the implementation of a file request link report.

    (In Japanese)
    ファイルリクエストリンクのレポート出力

    現在、管理者であればファイルリクエストダッシュボードでファイルリクエストリンクの一覧を見ることができますが、フィルタリングの項目が少なく、ファイルリクエストリンクが多数発行されていると、任意のファイルリクエストリンクを探すことができません。

    ファイルリクエストリンクの情報をレポートで出力して探したいので、ファイルリクエストリンクレポートを実装してほしいです。

    18 votes

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  9. Co-admin permissions : report role has too many rights

    If a user has only the report co-admin role ("Run new reports and access existing reports") to let him create reports for him, he can see other things in the admin console :
    - Insights
    - Content
    - Reports (OK)
    - Platform (with the Create Sandbox button !)

    Is it possible to secure this, so he can only see the Reports part ?

    3 votes

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  10. 「Deleted Users List – Drill-Down Insight Request

    We are happy if could be shown on a insight view who deleted user is.
    Not pull the user details report, Wish deleted users name list by drill down easily.

    2 votes

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  11. User Activity Report needs ADDITIONAL default date filters

    To enable co-admins to schedule regular reports, additional default date filters are needed in the User Activity Report Date range selection. "Last 3 months", "Last 6 months" and "Year to date" would enable reports to be scheduled, rather than having to run the report manually because a Custom Range has to be selected for these periods

    6 votes

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  12. Folders and Files Report Filtering Settings

    Request:
    In the folders and files reports, we want to output the results filtered by the content's "Creation Date (range specified)" or "Upload Date (range specified)".

     example:
     Output a list of content that was newly uploaded (or created) within a specific time range (MM/DD to MM/DD) stored in Box

    merit:
    By carefully selecting only the minimum amount of information required to be output in a report, you can reduce the time it takes to output the report.
    In addition, since there is no need to process the output reports, work efficiency can be improved.

    要望:
    フォルダとファイルのレポートにおいて、コンテンツの「作成日(範囲指定)」や「アップロード日(範囲指定)」でフィルタした結果を出力したい。

     例:
     Box内に保存されている特定の時間範囲(〇月〇日~△月△日)に新規アップロード(もしくは、作成)されたコンテンツの一覧を出力する

    メリット:
    レポートで出力される対象の情報を必要最小限に厳選することで、レポート出力までの時間の削減になります。…

    4 votes

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  13. Reporting on Box Desktop Applications

    Would like to have a report on managed users and the last reported version of Box Drive/Box Tools/Box for Office they are using and if they have any active sync errors to proactively help them.

    2 votes

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  14. Expand Column for Files and Folders Report

    Sometimes I have users who ask for a files and folder report on a particular folder. After I receive the report I have to create an additional column for a link to the file/folder. I just use the existing information in the report, replace all F with f in the Item Type Column, and concatenate function in excel to create this. Would just like this to be a native addition for the report.

    Excel function: =CONCAT("https://box.com/",[@[Item Type]],"/",[@[Item ID]])

    2 votes

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  15. Enable More than 2 Simultaneous Legal Hold Exports / Add Export Queue Management

    Box currently limits legal hold exports to only two concurrent exports per account, which becomes a bottleneck when managing multiple cases, custodians, or data sets. There is no queueing mechanism or ability to start additional exports while the limit is reached—exports must be retried manually after completion. This slows down compliance workflows and creates operational friction for high-volume teams.

    2 votes

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  16. API to execute and export Box report or notification services to receive alarts when usage is approaching or exceeding the allocated limit.

    We would like to better monitor and manage the number of chargeable API calls, but without relying on manual checks via the Insights dashboard or executing and reviewing the Platform Activity Report (PAR). Instead, we seek a more automated and efficient solution.

    Specifically, we request that Box either:

    Provide a public API to retrieve relevant usage reports, or

    Enhance the existing reporting functionality to allow administrators or designated users to receive alerts when usage is approaching or exceeding the allocated limit.

    This would help ensure appropriate and proactive API usage management.

    2 votes

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  17. Request for API Access to Collaboration and Folder/File Reports for Admin

    Hi Box team,

    Ref case #3373797 and our recent conversation, we want to retrieve all collaboration data via the API instead of manually generating reports from the Admin Console. We understand report generation currently requires a manual trigger and no API exists for this.

    The two main reports we’re interested in are:
    - Collaborations
    - Folders & Files

    Is there any way to access these reports via API now or planned soon? If not, could you suggest any alternative for programmatic access?

    2 votes

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  18. Adjust Platform Activity Report to be Relative Timezone to User/Browser

    Currently, the date picker for admin reports is relative to a user's browser settings. However, the Platform Activity Report just uses Pacific time (PST). Often, this can be inconsequential/unnoticed, but under the right conditions, such as if a report is scheduled to run before 9 AM EST, the report needs to push into the prior day in PST, so the output displays essentially a 1 day offset. This is confusing to customers when encountered, and the logic for the report itself should mirror everything else in Box (relative to a user's timezone settings - whether on the account, or their…

    1 vote

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    0 comments  ·  Admin Reports  ·  Admin →
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  19. Addition report of additional information for functions

    Addition report of additional information for functions
    日本語:レポート機能における付帯情報の付与

    The format of file names and folder names in report output is created using a fixed wording.
    Because the report is not output immediately and is output periodically,
    I would like a function to add additional information so that I can understand what the intention was when outputting.

    Specifically, I think it would be good to do the following:
    - When outputting a report, add an arbitrary suffix to file and folder names to differentiate them.
    ・When outputting a report, provide a comment input field and add it to the description field…

    9 votes

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  20. Enable Bulk Import of User Activity Report Schedule Settings via CSV

    In our company, we create dedicated folders for each project to manage personal information.
    For each project folder, we export a User Activity Report related to file management and share it with the inspectors responsible for each project on site.
    Since this task needs to be performed regularly, we use the schedule feature of the report.

    Because the "Affected Folders and Files," "Invite as Viewer," and "Repeat Every" differ for each project, we have to manually configure the Schedule Report settings one by one for each case.
    Currently, with Box's reporting feature, it is not possible to batch configure these…

    2 votes

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