434 results found

1. Simplify access to box sign and match other vendors' capability

   Add box sign as an option in Microsoft Teams "Approvals" (just like Adobe, Docusign and Sharepoint have ;-) )

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2. Google Sheet from Box doesn't have the 'Protect Sheet' feature

   Hi,

   I have created a Google Sheet from Box but I can't 'Protect Sheet' to prevent collaborators from doing any editing. I only want them to open and view the contents via Google Sheet.

   The 'Protect Sheet' feature is not available when I open the Google Sheet from Box. Please assist on this.

   Thanks,

   3 votes

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3. Box for Teams Content Card Support for Group Invites

   We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
   After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
   Therefore, to avoid confusion for users, we would like you to take the following action.

   　【Requests】：
   　　1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
   　　2.In the future, we would like to see content cards for group invitations also be supported.

   　【Target article】：
   　　Using Box for Teams：https://support.box.com/hc/en-us/articles/360044681474

   　【Checked behavior】：
   　　1.Content card not updating even after granting access permissions

   　　　Article Contents：
   　　　　To Post a shared link from Box in a Teams Channel or Chat:
   　　　　5.Once you grant the access, the card refreshes to show the content card with file details.

   　　　Actual behavior：
   　　　　When attempting to grant access, the message "Response sent to app" is displayed, but the card is not updated and the card for granting permissions remains displayed.
   　　　　*It has been confirmed that the posted Box shared link itself can be sent to the other party and that the other party has received it.。

   　　2.Even if the same operation is performed, the number of inaccessible chat members displayed on the content card may differ.

   　　　Article Contents：
   　　　　Difference between Channels and Chats
   　　　　・When sharing a file in a chat message, Box indicates the specific number of chat members who lack access (it does not indicate this in a channel message).
   　　　　 By granting members access to the file, you are making them collaborators (as compared to channel members, to whom you’re simply granting file access).
   　　
   　　　Premise：
   　　　　・The sender, recipient A, and recipient B belong to the same group.
   　　　　・All three were invited to the shared link folder as part of a group, and were not direct collaborators.
   　　　　・The group has editor privileges

   　　　Actual behavior：
   　　　　・When the sender sends a chat to recipient A: The content card displays the message "You cannot view this file shared by two users."
   　　　　・When the sender sends a chat to recipient B: The content card displays the message "You can't view this file shared by a user."

   ＜Box for Teamsのグループ招待時のコンテンツカードのサポートについて＞
   直接的なコラボレータではなく、グループとしてコラボレートされている場合、コンテンツカードで記事と異なる動作を確認しております。
   貴社（Box社）に調査いただいたところ、グループ招待のコンテンツカードの動作は、現状サポートされていない旨回答いただきました。
   そこでユーザーの混乱を招かないよう、以下ご対応いただきたく存じます。

   　【依頼事項】：
   　　1.グループ招待のコンテンツカードの動作は、現状サポートされていないことを記事に明記
   　　2.将来的にグループ招待のコンテンツカードもサポート対象とする

   　【対象記事】：
   　　Box for Teamsの使用：https://support.box.com/hc/ja/articles/360044681474

   　【確認している動作】：
   　　1.アクセス権限を付与してもコンテンツカードが更新されない

   　　　記事の内容：
   　　　　TeamsチャネルまたはチャットでBoxから共有リンクを投稿するには:
   　　　　5.アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示されます。

   　　　実際の動作：
   　　　　アクセス権限を付与しようとすると「応答がアプリに送信されました」と表示されるものの、
   　　　　カードは更新されず、権限付与するためのカードが表示され続けたままの状態となる。
   　　　　※投稿したBoxの共有リンク自体は、相手方に送信でき、相手方も受信できていることを確認済み。

   　　2.同じ操作にもかかわらず、コンテンツカードに表示されるアクセスできないチャットメンバー数に差異が生じる場合がある

   　　　記事の内容：
   　　　　チャネルとチャットの相違点
   　　　　・チャットメッセージでファイルを共有すると、アクセスできないチャットメンバーの具体的な数が表示されます (これは、チャネルメッセージでは表示されません)。
   　　　 　ファイルへのアクセスをメンバーに許可すると、そのメンバーはコラボレータになります (チャネルメンバーの場合は、ファイルへのアクセスを許可するだけです)。
   　　
   　　　前提：
   　　　　・送信者、送信先A、送信先Bは、同一グループに所属している
   　　　　・3名とも共有リンクのフォルダにはグループとして招待されており、直接的なコラボレータではない
   　　　　・グループとして編集者権限はある

   　　　実際の動作：
   　　　　・送信者⇒送信先Aにチャットを送信した場合：コンテンツカードに「2人のユーザーが共有したこのファイルを表示できません」と表示される。
   　　　　・送信者⇒送信先Bにチャットを送信した場合：コンテンツカードに「1人のユーザーが共有したこのファイルを表示できません」と表示される。

   We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
   After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
   Therefore, to avoid confusion for users, we would like you to take the following action.

   　【Requests】：
   　　1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
   　　2.In the future, we would like to see content cards for group invitations also be supported.

   　【Target article】：
   　　Using Box for… more

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4. Ability to disable channel folder changes by users (including team owners)

   Currently, users can change the location of their "Microsoft Teams Chat Files" folder and team owners can change the location of channels' folders.
   Due to security concerns, customers want to have the ability to disable folder changes for channels and chats.

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5. Request for improvement of behavior when posting a shared link of a Box folder in a Teams channel or chat

   When you post a Box shared link in a Teams channel or chat, you'll see a Grant Access card with the option to grant users additional permissions if the following conditions are true:

   　condition：If there are channel members or chat members who do not have access permissions to the shared folder or file.
   　　　　　　＊This includes channel members and chat members who are invited as a group but not directly invited as users.

   The support article states that when you grant access, the card will update and a content card with file details will be displayed.
   However, when you post a shared link for a folder and grant access, although it says "A response has been sent to the app,"
   the card does not update and the card for granting permissions continues to be displayed.

   After investigating, we received a response from your company (Box) stating that the content of the support article only applies to files and that this is currently the expected behavior.
   However, in addition to files, shared links to folders are sometimes posted, and the current behavior is confusing to users.
   For this reason, we would like to see this improved so that the behavior for folders is the same as for files.

   　　＊Using Box for Teams：https://support.box.com/hc/en-us/articles/360044681474
   　　　「Posting a link from Box in a Teams Channel or Chat」
   　　　5.Once you grant the access, the card refreshes to show the content card with file details.

   ＜TeamsチャネルまたはチャットでBoxのフォルダの共有リンクを投稿した場合の動作改善依頼＞
   以下に該当する場合、TeamsチャネルまたはチャットでBoxの共有リンクを投稿すると、ユーザーに追加の権限を付与するためのオプションを含む、アクセス権限を付与するためのカードが表示されます。

   　条件：共有するフォルダまたはファイルへの、アクセス権限を持っていないチャネルメンバーやチャットメンバーがいる
   　　　　※グループとして招待されているものの、ユーザーとして直接招待されていないチャネルメンバーやチャットメンバーも含む
   　　　
   サポート記事では、アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示される旨記載されています。
   しかし、フォルダの共有リンクを投稿し、アクセス権限を付与する操作を実施すると、「応答がアプリに送信されました」と表示されるものの、
   カードは更新されず、権限付与するためのカードが表示され続けたままの状態になります。

   調査の結果、貴社（Box社）より本動作について、サポート記事の内容はファイルのみが対象であり、現在の想定動作である旨返答いただいております。
   しかし、ファイルだけでなく、フォルダの共有リンクも投稿することがあり、現在の動作はユーザーの混乱を招いてしまいます。
   そのため、フォルダの場合もファイルと同じ動作となるよう、改善を希望いたします。

   　　＊Box for Teamsの使用：https://support.box.com/hc/ja/articles/360044681474
   　　　「TeamsチャネルまたはチャットでBoxのリンクを投稿する」
   　　　5.アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示されます。

   When you post a Box shared link in a Teams channel or chat, you'll see a Grant Access card with the option to grant users additional permissions if the following conditions are true:

   　condition：If there are channel members or chat members who do not have access permissions to the shared folder or file.
   　　　　　　＊This includes channel members and chat members who are invited as a group but not directly invited as users.

   The support article states that when you grant access, the card will update and a content card with file details will be displayed.
   However, when you post a… more

   3 votes

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6. Expand a limitation of search result over 50 for Federated Search in Salesforce integration.

   Expand a limitation of search result over 50 for Federated Search in Salesforce integration.

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7. The ability to have an option to disable the auto folder creation of "Microsoft Teams Chat Files"

   We would like to have an option to configure the folder creation of Box for Teams. For organizations that don't allow users to use Box as personal folder, Microsoft Teams Chat Files should be off and is controllable based on the needs.

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8. Enhanced Permissions for Locked Accounting Periods in Box for Netsuite Integration

   It would be helpful for the integration to change all permissions to Viewer for transactions in a locked accounting period. This would ensure data retention. I realize we could use "Viewer Uploader", however, accountants need delete permissions (i.e. "Editor") until the accounting period is closed.

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9. Create one of "Boxファイル" and "Box Files" tabs

   In Teams V2 integration, when you add a Box app to a team from the left menu, Apps >Box> Add to Team > Select the team you created > Set Tab, you may see "Boxファイル" and "Box Files" tabs created.
   Please improve the functionality so that only one of the tabs is created, as users may be confused as to which tab to use.

   4 votes

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10. Airtable

    Security, sustainability, traceability and file management headaches would be significantly reduced if a file existed in one place, under a single corporate entity, with a single set of permissions and shared across integrations.

    It would be awesome if a file in Box could be published into an Airtable attachment field in an airtable record without copying it into the Airtable tenant and consuming storage.

    If a Box link were dragged into an Airtable attachment field and dropped, could Airtable interrogate the file permissions in Box to see if it is allowed? If so, present the thumbnail provided by Box as a preview. Click on the link, and it provides the Box preview as it does today and download capability. If the user's Box login could authenticate download, that would be amazing.

    Allowing the API to establish the link would be essential.

    Sustainability +++ Security +++ Ease of use +++

    Security, sustainability, traceability and file management headaches would be significantly reduced if a file existed in one place, under a single corporate entity, with a single set of permissions and shared across integrations.

    It would be awesome if a file in Box could be published into an Airtable attachment field in an airtable record without copying it into the Airtable tenant and consuming storage.

    If a Box link were dragged into an Airtable attachment field and dropped, could Airtable interrogate the file permissions in Box to see if it is allowed? If so, present the thumbnail provided by Box as… more

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11. Allow Co-Authoring to dynamically check document sync status

    Currently, if an Office document is opened before being synced to Box, the Co-Authoring features are unavailable. The document must be closed and re-opened to refresh the sync status.
    It would be good if the document could check it's sync status periodically while open and adapt on the fly.

    Seamless integration as Microsoft Teams collaboration

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12. Open CSV files with Google Sheet (from Box WebApp/Preview)

    As of today, only file with .gdoc, .gslide, .gsheet, .docx, .pptx, .xlsc extensions can be "Opened With" Google workspace apps from the Box WebApp preview.

    This request is to add support for .csv files, so they can also be opened with Google Sheet.

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13. When posting a shared link generated from Box onto Teams, the thumbnail display is slow.

    When sharing a link from Box on Teams, there is approximately a 7-second delay before the thumbnail is displayed.

    Improve the functionality to allow posting without waiting for the thumbnail to display. Currently, if a post is made without waiting for the thumbnail, it does not showing up.

    To prevent posts without thumbnails, the following options are requested:

    Implement a control mechanism that grays out the “post button” until the thumbnail is displayed, preventing the ability to post without a thumbnail.

    Enhance the functionality to retroactively after posting, even if it was done without waiting for the thumbnail to appear.

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14. Auto "Add Box to this Chat" in Teams

    With Box for MS Teams, you can use an App Setup Policy in Teams so the Box app always shows under your chat box so you can easily find it. With that, if you select it and choose one of the options for Upload or Share, you are then prompted to "Add Box to this Chat".

    Can that just be automatically added to all chats and channels?

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15. Support for Context Menu Actions on Multiple Files in Box Integrations

    developer community post

    Dear Box Product Team,

    I hope this message finds you well. I recently reached out regarding an issue I encountered while developing an integration for Box, specifically related to context menu actions on multiple files. Upon discussing the matter with your developer advocate, I was informed that the behavior I observed, where context menu options are not available for multiple file selections, is by design.

    While I understand that there may be considerations and design decisions behind this behavior, I would like to provide feedback from a developer's perspective. It would greatly enhance the flexibility and usability of Box integrations if there were an option for developers to declare whether their integration supports actions on multiple files. Additionally, providing support for receiving a list of file IDs or triggering multiple requests could streamline workflows and improve the overall user experience.

    As a developer working with Box's platform, I believe that offering such functionality would open up new possibilities for creating more efficient and powerful integrations. This feedback is based on my own experience and the needs of developers who rely on Box's platform to build custom solutions for their organizations and clients.

    I appreciate the opportunity to share this feedback with you, and I trust that it will be considered as you continue to evolve and improve the Box platform. Thank you for your attention to this matter, and I look forward to seeing how Box integrates user feedback into future updates and enhancements.

    Best regards,
    Sarin

    developer community post

    Dear Box Product Team,

    I hope this message finds you well. I recently reached out regarding an issue I encountered while developing an integration for Box, specifically related to context menu actions on multiple files. Upon discussing the matter with your developer advocate, I was informed that the behavior I observed, where context menu options are not available for multiple file selections, is by design.

    While I understand that there may be considerations and design decisions behind this behavior, I would like to provide feedback from a developer's perspective. It would greatly enhance the flexibility and usability… more

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16. Allow the selection of multiple files at once to send to Box in the Google Workspace Box Add On

    It's currently not possible to select multiple files to add to box when using the Google Workspace Add On. This would be useful.

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17. Update Salesforce Send Box Sign Request Flow Action to override the destination folder id

    Update Salesforce Send Box Sign Request Flow Action to override the destination folder id in which to store the signed document and signing log.

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18. Changing Microsoft label (Sensitivity) in Office after enabling Co-Authoring

    After we enabled Co-Authoring, we are not able to change the Microsoft label (Sensitivity) when we open the document e.g. in Word because it is greyed out in Office and Box takes it from the Office file. It would be great if the possibility of changing the Microsoft label (Sensitivity) was enabled.

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19. Can't insert video from the file in PowerPoint Online in Box

    It is currently impossible to insert a video from the local file in PowerPoint Online via Box.
    The only options are "Insert from stock video" and "Insert online video".
    However, this feature is present in native Microsoft 365 PowerPoint Online in SharePoint/OneDrive.

    The feature set in Office Online apps should be the same in Box and MS. Otherwise, MS Office Online in Box can't completely replace SharePoint.

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20. Increase iWork integration 1GB limit

    The limitation of the iWork integration supporting files up to 1 GB in size is a blocker for customers working on larger files. Increasing this limit would be very helpful to keep collaboration in Box.

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