442 results found

1. Shorten the sync interval between Salesforce and Box permissions

   Currently, the synchronization interval between Box and Salesforce permissions is at minimum once a day.
   We request that the function be improved to enable synchronization once an hour.
   From a security and compliance perspective, we need to shorten the time it takes for Salesforce permissions to be reflected in Box

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2. Box for Netsuite - lock permissions for an accounting period
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3. Limit the federated search results to files under salesforce root folder

   Limit the federated search results to files under salesforce root folder.

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4. The ability to choose any folder to save recordings via Box app for Zoom

   The current integration does not support requirements that users usually want to accomplish. To be specific, it would be great if a user could select a desired folder to save recordings not fixed "My Zoom Recordings". Customers want to save a recording automatically and share it in a folder where other users are already collaborated. But if you can only save in "My Zoom Recordings", you need to invite users on a recording file or move it to a shared folder every time.

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5. Attach files directly in Outlook (iOS/Android) with the Box for Outlook integration

   You should be able to use the native Outlook attach file option to add Box files into Outlook emails on iOS and Android.

   It seems like a real oversight to lock down Intune and block saving to OneDrive, locally on the phone etc. and then give users a terrible experience where they try and attach a file to an email and there's no available location to get files from and instead you have to go into Box first and share the link from there.

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6. Edit files shared on Microsoft Teams chats without having to preview them first

   Currently, when a file is shared on a Microsoft Teams chat, there is a sharing card with two buttons: Preview and Edit.
   When the recipient of the shared link clicks on Edit first, an error is shown saying "Office Online failed to load", which apparently is caused by the lack of edit permissions to the file. In other words, clicking the Edit button doesn't add the necessary permissions.
   On the other hand, clicking on the Preview button works fine and file is displayed as expected. After previewing, clicking on Edit also works because apparently the recipient of the shared link is added as a collaborator when previewing the file.
   Currently there's no indication that users should click on the Preview button first or add the recipients as collaborators directly on Box, so it's confusing for users.
   Ideally, the Edit button would also add the necessary permissions before opening the Edit screen.

   Currently, when a file is shared on a Microsoft Teams chat, there is a sharing card with two buttons: Preview and Edit.
   When the recipient of the shared link clicks on Edit first, an error is shown saying "Office Online failed to load", which apparently is caused by the lack of edit permissions to the file. In other words, clicking the Edit button doesn't add the necessary permissions.
   On the other hand, clicking on the Preview button works fine and file is displayed as expected. After previewing, clicking on Edit also works because apparently the recipient of the shared link… more

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7. Save Microsoft Teams Recordings to Box

   When recording a call/meeting in Microsoft Teams, it defaults to using OneDrive as it's default storage. Currently the process of saving a recording is a manual process of downloading the recording, and uploading to Box. I'd like an option to default recording data to Box instead.

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8. Add Nitro Pro integration to Box
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9. Salesforce Flow Action to Upload by ContentDocument.ID

   Provide a new Flow Action to support uploading EmailToCase Files and other ContentDocuments to Box. Ideally this would support Files larger than 10-12mb in size.

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10. The ability to have an option to disable the auto folder creation of "Microsoft Teams Chat Files"

    We would like to have an option to configure the folder creation of Box for Teams. For organizations that don't allow users to use Box as personal folder, Microsoft Teams Chat Files should be off and is controllable based on the needs.

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11. Google and Microsoft FORMS integration is missing!

    I see that this is not planned based on lack of demand. I'm writing this comment to increase the demand.

    I will continue to use SharePoint or Google drive because this is missing from box.

    Word, PPT, Excel, Google docs, slides and sheets are all here... why not forms?

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12. Simplify access to box sign and match other vendors' capability

    Add box sign as an option in Microsoft Teams "Approvals" (just like Adobe, Docusign and Sharepoint have ;-) )

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13. Google Sheet from Box doesn't have the 'Protect Sheet' feature

    Hi,

    I have created a Google Sheet from Box but I can't 'Protect Sheet' to prevent collaborators from doing any editing. I only want them to open and view the contents via Google Sheet.

    The 'Protect Sheet' feature is not available when I open the Google Sheet from Box. Please assist on this.

    Thanks,

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14. Box for Teams Content Card Support for Group Invites

    We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
    After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
    Therefore, to avoid confusion for users, we would like you to take the following action.

    　【Requests】：
    　　1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
    　　2.In the future, we would like to see content cards for group invitations also be supported.

    　【Target article】：
    　　Using Box for Teams：https://support.box.com/hc/en-us/articles/360044681474

    　【Checked behavior】：
    　　1.Content card not updating even after granting access permissions

    　　　Article Contents：
    　　　　To Post a shared link from Box in a Teams Channel or Chat:
    　　　　5.Once you grant the access, the card refreshes to show the content card with file details.

    　　　Actual behavior：
    　　　　When attempting to grant access, the message "Response sent to app" is displayed, but the card is not updated and the card for granting permissions remains displayed.
    　　　　*It has been confirmed that the posted Box shared link itself can be sent to the other party and that the other party has received it.。

    　　2.Even if the same operation is performed, the number of inaccessible chat members displayed on the content card may differ.

    　　　Article Contents：
    　　　　Difference between Channels and Chats
    　　　　・When sharing a file in a chat message, Box indicates the specific number of chat members who lack access (it does not indicate this in a channel message).
    　　　　 By granting members access to the file, you are making them collaborators (as compared to channel members, to whom you’re simply granting file access).
    　　
    　　　Premise：
    　　　　・The sender, recipient A, and recipient B belong to the same group.
    　　　　・All three were invited to the shared link folder as part of a group, and were not direct collaborators.
    　　　　・The group has editor privileges

    　　　Actual behavior：
    　　　　・When the sender sends a chat to recipient A: The content card displays the message "You cannot view this file shared by two users."
    　　　　・When the sender sends a chat to recipient B: The content card displays the message "You can't view this file shared by a user."

    ＜Box for Teamsのグループ招待時のコンテンツカードのサポートについて＞
    直接的なコラボレータではなく、グループとしてコラボレートされている場合、コンテンツカードで記事と異なる動作を確認しております。
    貴社（Box社）に調査いただいたところ、グループ招待のコンテンツカードの動作は、現状サポートされていない旨回答いただきました。
    そこでユーザーの混乱を招かないよう、以下ご対応いただきたく存じます。

    　【依頼事項】：
    　　1.グループ招待のコンテンツカードの動作は、現状サポートされていないことを記事に明記
    　　2.将来的にグループ招待のコンテンツカードもサポート対象とする

    　【対象記事】：
    　　Box for Teamsの使用：https://support.box.com/hc/ja/articles/360044681474

    　【確認している動作】：
    　　1.アクセス権限を付与してもコンテンツカードが更新されない

    　　　記事の内容：
    　　　　TeamsチャネルまたはチャットでBoxから共有リンクを投稿するには:
    　　　　5.アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示されます。

    　　　実際の動作：
    　　　　アクセス権限を付与しようとすると「応答がアプリに送信されました」と表示されるものの、
    　　　　カードは更新されず、権限付与するためのカードが表示され続けたままの状態となる。
    　　　　※投稿したBoxの共有リンク自体は、相手方に送信でき、相手方も受信できていることを確認済み。

    　　2.同じ操作にもかかわらず、コンテンツカードに表示されるアクセスできないチャットメンバー数に差異が生じる場合がある

    　　　記事の内容：
    　　　　チャネルとチャットの相違点
    　　　　・チャットメッセージでファイルを共有すると、アクセスできないチャットメンバーの具体的な数が表示されます (これは、チャネルメッセージでは表示されません)。
    　　　 　ファイルへのアクセスをメンバーに許可すると、そのメンバーはコラボレータになります (チャネルメンバーの場合は、ファイルへのアクセスを許可するだけです)。
    　　
    　　　前提：
    　　　　・送信者、送信先A、送信先Bは、同一グループに所属している
    　　　　・3名とも共有リンクのフォルダにはグループとして招待されており、直接的なコラボレータではない
    　　　　・グループとして編集者権限はある

    　　　実際の動作：
    　　　　・送信者⇒送信先Aにチャットを送信した場合：コンテンツカードに「2人のユーザーが共有したこのファイルを表示できません」と表示される。
    　　　　・送信者⇒送信先Bにチャットを送信した場合：コンテンツカードに「1人のユーザーが共有したこのファイルを表示できません」と表示される。

    We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
    After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
    Therefore, to avoid confusion for users, we would like you to take the following action.

    　【Requests】：
    　　1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
    　　2.In the future, we would like to see content cards for group invitations also be supported.

    　【Target article】：
    　　Using Box for… more

    3 votes

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15. Ability to disable channel folder changes by users (including team owners)

    Currently, users can change the location of their "Microsoft Teams Chat Files" folder and team owners can change the location of channels' folders.
    Due to security concerns, customers want to have the ability to disable folder changes for channels and chats.

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16. Request for improvement of behavior when posting a shared link of a Box folder in a Teams channel or chat

    When you post a Box shared link in a Teams channel or chat, you'll see a Grant Access card with the option to grant users additional permissions if the following conditions are true:

    　condition：If there are channel members or chat members who do not have access permissions to the shared folder or file.
    　　　　　　＊This includes channel members and chat members who are invited as a group but not directly invited as users.

    The support article states that when you grant access, the card will update and a content card with file details will be displayed.
    However, when you post a shared link for a folder and grant access, although it says "A response has been sent to the app,"
    the card does not update and the card for granting permissions continues to be displayed.

    After investigating, we received a response from your company (Box) stating that the content of the support article only applies to files and that this is currently the expected behavior.
    However, in addition to files, shared links to folders are sometimes posted, and the current behavior is confusing to users.
    For this reason, we would like to see this improved so that the behavior for folders is the same as for files.

    　　＊Using Box for Teams：https://support.box.com/hc/en-us/articles/360044681474
    　　　「Posting a link from Box in a Teams Channel or Chat」
    　　　5.Once you grant the access, the card refreshes to show the content card with file details.

    ＜TeamsチャネルまたはチャットでBoxのフォルダの共有リンクを投稿した場合の動作改善依頼＞
    以下に該当する場合、TeamsチャネルまたはチャットでBoxの共有リンクを投稿すると、ユーザーに追加の権限を付与するためのオプションを含む、アクセス権限を付与するためのカードが表示されます。

    　条件：共有するフォルダまたはファイルへの、アクセス権限を持っていないチャネルメンバーやチャットメンバーがいる
    　　　　※グループとして招待されているものの、ユーザーとして直接招待されていないチャネルメンバーやチャットメンバーも含む
    　　　
    サポート記事では、アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示される旨記載されています。
    しかし、フォルダの共有リンクを投稿し、アクセス権限を付与する操作を実施すると、「応答がアプリに送信されました」と表示されるものの、
    カードは更新されず、権限付与するためのカードが表示され続けたままの状態になります。

    調査の結果、貴社（Box社）より本動作について、サポート記事の内容はファイルのみが対象であり、現在の想定動作である旨返答いただいております。
    しかし、ファイルだけでなく、フォルダの共有リンクも投稿することがあり、現在の動作はユーザーの混乱を招いてしまいます。
    そのため、フォルダの場合もファイルと同じ動作となるよう、改善を希望いたします。

    　　＊Box for Teamsの使用：https://support.box.com/hc/ja/articles/360044681474
    　　　「TeamsチャネルまたはチャットでBoxのリンクを投稿する」
    　　　5.アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示されます。

    When you post a Box shared link in a Teams channel or chat, you'll see a Grant Access card with the option to grant users additional permissions if the following conditions are true:

    　condition：If there are channel members or chat members who do not have access permissions to the shared folder or file.
    　　　　　　＊This includes channel members and chat members who are invited as a group but not directly invited as users.

    The support article states that when you grant access, the card will update and a content card with file details will be displayed.
    However, when you post a… more

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17. Expand a limitation of search result over 50 for Federated Search in Salesforce integration.

    Expand a limitation of search result over 50 for Federated Search in Salesforce integration.

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18. Enhanced Permissions for Locked Accounting Periods in Box for Netsuite Integration

    It would be helpful for the integration to change all permissions to Viewer for transactions in a locked accounting period. This would ensure data retention. I realize we could use "Viewer Uploader", however, accountants need delete permissions (i.e. "Editor") until the accounting period is closed.

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19. Create one of "Boxファイル" and "Box Files" tabs

    In Teams V2 integration, when you add a Box app to a team from the left menu, Apps >Box> Add to Team > Select the team you created > Set Tab, you may see "Boxファイル" and "Box Files" tabs created.
    Please improve the functionality so that only one of the tabs is created, as users may be confused as to which tab to use.

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20. Open CSV files with Google Sheet (from Box WebApp/Preview)

    As of today, only file with .gdoc, .gslide, .gsheet, .docx, .pptx, .xlsc extensions can be "Opened With" Google workspace apps from the Box WebApp preview.

    This request is to add support for .csv files, so they can also be opened with Google Sheet.

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