Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

192 results found

  1. Ability to configure Box shield alerts

    Be able to set Shield alert priority based on the severity (quantity, amount, % change) of the Box Shield anomalous behavior. Today the Shield alerts are static and apply to the category as whole and not related to a quantifiable measure of risk. a 100% increase is treated the same as a 10,000% increase.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Block file request via classification / access policy

    Currently there is no security control for access policies that allows to block file requests.
    We created a classification "external" with the security control "External Collaboration Restriction". However it is still possible that externals upload files to these folders. To us this is also a way of external collaboration. And this also creates the risk of mixing internal and external files in folders that are classified as internal.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Box Shield Delete Restriction Security Control

    Adding an additional Shield security control to restrict the ability of Editors to send content to Trash would be a great way to fill the gap between Viewer Uploader and Editor permissions. One of the primary use cases for Viewer Uploader is the ability to collaborate on content without being able to delete that content but in its current state, Viewer Uploaders are also restricted from other important collaborative features like inviting collaborators.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Wish to improve the custom terms in the classification settings to include the string custom term + string in the search.

    The following rules apply to custom terms in the classification settings:

    [Reference]
    Also, the characters surrounding any match must be of a different type (letters or digits) from the adjacent characters within the word. For example:

    if the policy looks for "Acme-Internal", the scan will match on "Acme Internal", "acme-internal", "Acme - Internal", "Acme (INTERNAL)", "Acme: Internal", "728Acme-Internal", "Acme - Internal728", "Acme-Internal-728", and so on, but not "Acme-Internalization", or "Acem-Internal".
    if the policy looks for "AcmeInternal", the scan will match on "acmeinternal", "AcmeINTERNAL", "AcmeInternal4u", and so on, but not "Acme Internal", "Acme_Internal", "AcmenInternalization", "Acme"

    [Request]
    Japanese is a language in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Create an audit only mode for classification policies

    Auto-classification policies can receive an audit only mode similar to Shield Access Policies. Essentially an auto-classification policy in audit only mode will return a list of files that would have triggered an auto-classification upon upload or interaction. Shield administrators can then review the list of files that would have been classified and review for accuracy.

    Decreases risk of misclassifying content due to policy misconfigurations.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Shield Blocked Email Addresses (Not only Domains)

    As of right now it is not possible to block a specific user with the external collaboration access policy restriction. This is only applicable for blocking domains. This request is to be able to add a specific user to the blocked list by email address.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Allow bulk action on Shield malicious content alerts

    Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Encrypt shield downloads

    Encrypted downloads of files flagged as malicious so analysts can safely move files to a sandbox for further analysis.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Classification labels are also applied to partial matches for words set in "Custom Term"

    Classification labels are also applied to partial matches for words set in "Custom Term"
    カスタム用語で設定された単語が部分一致した場合にも分類ラベルを適用

    内容
     Classification labels are assigned only when an exact match is registered in the file for the file condition "custom term" in the Management Console > Classification > Classification Policy.
     If you want to assign a classification label to a partially matched term, you need to register all the terms in the "custom term".
     To save time and effort in registering, please improve the system so that classification labels are assigned even when partially matching words are found in the file.

    <Japanese>
     管理コンソール>分類>分類ポリシーのファイル条件「カスタム用語」について完全一致した語句がファイル内に登録されている場合のみ分類ラベルが付与される
     部分的に一致している語句も分類ラベル付与対象としたい場合、すべての語句を「カスタム用語」に登録する必要がある
     登録する手間を省くため、部分的に一致した語句がファイル内に記載されている場合も分類ラベルが付与されるように改善してほしい

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Whitelisting file types in Malicious Content scanning in Box Shield

    We are currently seeing a large number of non-malicious files being marked by Deep Scan as malicious, resulting in a lot of false positives. These are files such as .gif or .doc. The primary way to reduce the false positive rate would be to improve Deep Scan's scanning capability. However, I think it would also be beneficial to be able to exclude certain file types that are unlikely to include malware (e.g. .gif) from being scanned.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Add file extensions of .mus and .sib to automated classification in Box Sheild

    Add the file extensions .mus and .sib for music notation software to automated classification functions to assist with the protection of I.P.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Enable "Mark file as safe" in API

    Provide an API endpoint to release a quarantine file ("Mark file as safe" in GUI) within box shield.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Box Shield Dashboard "Next" and "Back" button in Alert ID page

    When looking at the specific Alert ID page, I would like to have a "Next" and "Back" page so that I can go to the next Alert ID page. This is because when I get the alert ID result through the filtering and I go back to the Shield Dashboard, the filtering is reset so I need to set the filtering again to see the other Alert ID I wanted to see.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Ability to update/add definition of Virus/Malware

    Ability to submit a malicious file so it can be added to the definition for Virus Scan feature.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. group admin to receive Shield alert and see shield dashboard

    I would like to have group admin to be able to receive the Shield alert and also be able to see the Shield dashboard.
    This is because currently the security team is not a co-admin but just a group admin and they would like to see alert from Shield

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Ability to have an Access Rule that limits an anonymously shared link to an IP address range.

    We have documents stored in Box that we have used the anonymous shared link option. The reason we need this link is to manage the number of Box licenses. We have a large number for folks that need to view or download these documents and do not need to update or edit them. So a license does not make sense for them. We do what to limit access to these links to the internal folks only. We have explored setup of Access Rule to limit, being anonymous link, the rule does not apply. We would like to add the ability…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Control Outbound Collaboration in Box Shield

    Box shield collaboration policies only seem to apply to inbound collaboration (i.e. sharing from one's own tenant to an external account). We need the ability to have fine-grained controls on what invites a managed user can accept from external tenants.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Permanently mark a file as not malicious

    We had a user (with Box Drive) who had a file marked as malicious. She apparently made a change to a local copy and added it back to her folder, causing it to be marked as malicious a second time. In fairness, the hash is different, since the file changed. When I looked at the first event, I ran the file through VT, and the results came back as all clean, so I marked it as not malicious. The user was still not able to access the file. I had to go back into Shield, find the second instance, scan…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Shield Dashboard custom date filter

    In the Shield Dashboard, currently the date filter only have past 1 day, 7 days, 30 days, 60days and 90days.
    I would like a custom date filter because there are times where I need to search a content 3 days ago but if I set the filter at 7 days, there is too much content to search the specific alert.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Shield Classifications Available for Certain Folders Only

    Currently, if you create a classification label it will be available to apply to any folder or file. The ask is for the option to make the classification label available to apply in only certain folders.

    An example of a use case is for an ITAR classification label - users should only apply this label to content in a contained ITAR folder. While in other folders they should not see the option to apply this label in the dropdown.

    Auto classification policies currently has a similar feature, 'Folder Criteria'. For the classification labels, it would be great to have a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base