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  1. Limit the rights of users who can change classification labels.

    ■Background
    We are currently using Box Shield to control the public scope of shared links.
    Currently, co-owners would still be able to use the classification labels even if they are set to "Owners/co owners" in the below settings.

    We want to make sure that only the owner can set classification labels.

    ■Details
    Classification labels can be configured with "Admin console>Classification".
    When the Box administrator clicks on Settings, the following settings are available:


    Classification settings
    Only allow selected permission types to modify classifications on content.
    See collaboration permission chart.
    Link:https://support.box.com/hc/en-us/articles/360044196413

    ・Owners/co owners
    ・Owners/co owners and editors
    ・Owners/co owners, editors, and…

    1 vote

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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make available list of countries available for a Shield List

    The input fields are not the easiest way to find a value to add to a Shield List. Naming convention is different across systems, so it would be helpful to know the values that are available to be added.

    2 votes

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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  3. Increase the maximum number of Shield Classifications beyond 25 so that we can classify each clients content to prevent mis-sharing

    I would like to see the ability to add Shield Classifications per client - with the appropriate access policy (restricting to client email domain) we could avoid any possibility to overshare when inviting the wrong clients into a folder or sharing a shared link - There is a maximum number of classifications of 25 so could this be extended to facilitate this use case/control.

    21 votes

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    1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow configuration of permissions to apply and change each classification created

    To apply or change a classification, select "Owners/co-owners and editors" in the classification settings, and then click Users with editorial privileges or higher can apply and change the classifications.
    However, by implementing a feature that allows configuration of permissions to apply and change each classification created, the Security can be enhanced.

    3 votes

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    under consideration  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  5. PCI Compliance

    As a user in an industry which must be PCI compliant,
    I want content flagged by Shield as containing PCI content to not be included in the full-text search index,
    So that our Box environment can be PCI compliant without having to disable full text search for the entire environment.

    1 vote

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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  6. File Security Classification, non-compliance label

    When viewing a folder, it is currently not possible to know if there are files within the folder structure that have a differing classification label from the one at the root level. This "non-compliance" could potentially be problematic, or even a signal that someone has inadvertently changed a classification. It would be nice to have some kind of visual indicator that the top-level classification label is not 100% cascaded throughout the folder/file structure below it in the waterfall.

    1 vote

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    not planned  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  7. Tale over the settings in shield trial mode

    Currently, the trial mode classification and settings will disappear at the end of the trial period.
    If we have a Shield contract, we would like to take over its classification and settings.

    By eliminating the need to set them up again in the production environment, we can make a smooth transition.

    4 votes

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    under consideration  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automatic classification based on filename

    We would like to be able to automatically classify certain files based on filename. We have files of a certain type, that always have the same file extension, that are always high-value assets for us. To be able to automatically classify these and change permissions around external sharing for them would be a big win for us. Without it, we either have to educate our users to always classify these manually, or be content with the possibility of them being outside our security preferences. However, we should also be able to un-classify them, in the rare event that one of…

    5 votes

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    on roadmap  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  9. Display Shield classification labels by default beside the name of each item in a folder

    When viewing the contents of a folder, it would be beneficial to the user experience to see which items are classified and how without needing to select the item or attempt to preview it.

    8 votes

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    on roadmap  ·  2 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  10. Shield Alert - mark as resolved

    On the dashboard for Shield, you see a list of alerts generated through threat detection policies. We'd like to see the functionality where end users could mark an alert as seen and/or resolved so everyone who monitors the Shield alerts would know whether it's been resolved or open. This is similar to a ticketing system, but a simple notes body on the alert where someone could put an explanation of their response to the alert would greatly enhance visibility and drive better usability. Thanks!

    4 votes

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    1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to send Shield alerts to a Pager Duty email address for email integration.

    It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.

    I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.

    Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?

    3 votes

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    1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  12. Email Address Lists Shield

    To support ethical walls, it would be advantageous to be able to create lists of email addresses for different teams within the same company so that collaboration and shared link access can be restricted. Example for private side, public side employees within an investment bank content could be classified for each with access controls in place to prevent sharing and collaboration.

    2 votes

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    under consideration  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  13. Box Shield inherit classification on move/copy, not only on upload

    Box Shield needs to have the ability for files to inherit the classification of the containing folder during a move or copy. Currently, a file will only inherit the classification if it is uploaded to the folder with a certain classification. Example:

    File A has a classification of "Confidential" and is moved/copied to a folder that has an "Internal" classification. File A will not automatically inherit the "Internal" permission, and it either needs to be manually changed to "Internal", or have the entire containing folder re-classified as "Internal" so that all containing files then inherit the "Internal" classification.

    However, if…

    2 votes

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    not planned  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  14. Shield reports suspicious IP location when opening files through O365. Adds lots of unnecesary noise

    In Shield, when a user previews/opens a file to Office Online it tracks as a suspicious IP location. It would be great if it could be separated and designated a lower priority than a genuine account compromise. Just a suggestion to clean up the Shield alert queue

    6 votes

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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  15. Threat Detection Reporting

    My customer would like to get a report of the activities that detection rule is processing to ensure that is actually working. They have one rule (suspicious session) that has not generated any hits and thus they don’t know if it’s actually doing anything or not.

    3 votes

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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  16. Log Access Policy Violations

    Box currently only logs successful actions. We would like to see when a user attempts to share content that is blocked by Shield Access policies. From a DLP and insider threat perspective this would be huge in determining what people are attempting to do, not just what they are successful at doing.

    2 votes

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    under consideration  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  17. Device Pinning as a condition for "Download Restriction"

    Wondering if "device pinning" can register details of devices utilized by the user and allows/disallow the login from it. Why cant it be used as a condition under "Download Restriction". MDM solutions are not yet fully matured to cover all & frequently changing devices types .

    1 vote

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    1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  18. Return character in Classification Definition

    Currently "Classification Definition" can be written with 'return character' in its input form. But when this "Classification Definition" is shown to the user, 'return character' is being ignored and is shown in one line.

    Definition needs to be shown in the same way it was written / configured, and also needs to be shown in several lines when required (e.g. written in multiple languages where each language's definition needs to be shown in each line, instead of all in single line).

    1 vote

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    under consideration  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  19. Device Pinning as a condition for "Download Restriction"

    Wondering if "device pinning" can register details of devices utilized by the user and allows/disallow the login from it. Why cant it be used as a condition under "Download Restriction". MDM solutions are not yet fully matured to cover all & frequently changing devices types .

    1 vote

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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  20. Preventing Business file leak from Private folder.

    Box in our tenant provides a "Private folder", to every user, which doesn't allow the user to add collaborators. User can, however, use box link to share files with others.

    In a corporate setting, this folder is supposed to be accessible only by its respective owner( an employee), On an exit of the employee from the organisation, the private files in the folder may be allowed by the organisation to be copied/taken by the employee along. However, at the same time, it must be ensured that the business files are not stored in this folder to avoid leakage.

    I suggest…

    1 vote

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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
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