Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1449 results found
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Allow folder recursion of checkbox unticking of "Only folder owners and co-owners can sent collabator invites"
The behavior when unsetting the "Only folder owners and co-owners can sent collabator invites" is unpredictale. When unticking the checkbox at a high folder level, it may or may not propagate to enclosed folders in the so-called waterfall method like folder permissions do. Some folders will reflect the checkbox being unticked, while others will not. The only way to be sure currently is to manually traverse each subfolder and untick as needed.
1 vote -
Enable Cross‑Owner Folder Moves for Users with Sufficient Permissions (e.g., Editor)
[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]…
1 vote -
Change the wording in the log in / Homepage
Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.
35 votes -
File Request ID: Enhance File Request API Visibility, Documentation, and Reporting Capabilities
Summary:
Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.Problem Details:
Missing File Request ID Access
The File Request ID is not exposed in the UI.
The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
This blocks automation, integration workflows, and troubleshooting.
Incomplete API Documentation
The File Request API endpoints lack clear, end-to-end guidance.
Missing examples for common…1 vote -
New Folder Box Keyboard Usage
With the most recent update, when starting a new folder in the new folder dialogue box that pops up, you now can't start typing immediately in the name field without clicking into it. Also, pressing Enter does not trigger the "create" button like it once did. This makes working in Box much slower since you have to click around to do anything instead of just using the keyboard.
1 vote -
Option to default new Office files to web editor without disabling Box Edit
Currently, when Box Edit is installed/enabled, newly created Word/Excel files in Box open automatically in the desktop app, interrupting workflows for users who prefer the web editor (like me at SMRU Consulting). Disabling Box Edit fixes this but removes desktop editing entirely, which isn't ideal.
Requested Feature:
Add a setting to default newly created Office files to open in Microsoft 365 for Web, while keeping Box Edit active for existing files or manual "Open in desktop" choices.
Bonus: A prompt on creation ("Open in web / desktop?") for flexibility.
Why It Matters:
Streamlines workflows for web-first users without sacrificing Box…
1 vote -
Controlling Public Link Creation and Scope on a Per-Folder Basis
In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:・For each folder, configure whether public links can be created for the files in that folder
・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)Reason: As part of…
2 votes -
Users should know what they are exposing outside
Is it possible to have a simple page accessible by a user, to get :
- all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
- and old outside collaborations (with Box accounts needed)
?A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
It is a breach of security, exposing data outside of our company without knowing it (unless we dig…5 votes -
Online Collaboration Breaks Functionality
If you accidentally open any file in online Microsoft office, you can no longer delete the file or open it locally because it will be forever stuck in "online collaboration mode". This is MADDENING behavior because the only apparent way to undo this is to copy the original file to another folder and delete the original folder with the original document that is now locked in document purgatory. Box should NEVER lose ownership of the file, even if its opened in online MS office.
1 vote -
Cannot permanently delete a file with a retention policy before its expiration date (immediately)
Please enable immediate deletion for files that have a retention policy set for a specific period.
Additionally, there is an issue where files remain accessible via shared links until the retention policy period expires, so we would like to request implementation of a feature that disables shared links for items that meet specific conditions.
＝＝＝
特定期間のリテンションポリシーが設定されたファイルに対し、即時削除が行なえるようにしてください。
また、リテンションポリシーの期間満了までの間、共有リンクからアクセスできてしまう問題が発生していますので、特定の条件をもとに条件を満たしたアイテムの共有リンクを無効化する機能の実装を希望します。2 votes -
Sort files by real number in filename
In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like
1.
2.
10.On Box web files are listed incorrectly like
1.
10.
2.1 vote -
We would like the ability to hide the “Download Report” button in Folder Insights.
Folder Insight reports can be output by specifying a folder of which you are the owner.
If you are using a closed folder tenant, the owners of managed folders are only users with administrator privileges, and end users do not own folders, so even co-owners cannot output folder insight reports.
If you actually specify a folder with permissions below that of the co-owner and output it, you will get an “Insufficient permissions to create report folder” error.
We would like to see this feature implemented to prevent such errors and confusion.フォルダインサイトのレポート出力先は自身が所有者となっているフォルダを指定することで出力可能となります。
クローズドフォルダのテナントを利用している場合、管理しているフォルダの所有者は管理者権限を持つユーザーのみとなり、
エンドユーザーにおいては所有するフォルダがないことから共同所有者でもフォルダインサイトのレポート出力はできません。
実際に共同所有者以下の権限を持つフォルダを指定して出力すると「Insufficient permissions to create report folder」のエラーとなります。…10 votes -
Request for Improvement of the slider for grid view image size
Currently, we can adjust the image size in grid view by moving the slider left and right. However, even when selecting the minimum size, the images still remain large.
We can make images smaller by changing the browser's zoom level, but this also makes text smaller, and subsequent screens remain small as well, which is inconvenient.
Rather than relying on browser zoom, we need to enhance Box's slider functionality.In Japanese：
グリッドビュー画像サイズのスライダーの改善要望現在、スライダーを左右に動かすことでグリッドビューの画像サイズを調整できます。しかし、最小サイズを選択しても画像は大きいままです。
ブラウザの拡大率を変更することで画像を小さくできますが、これにより文字も小さくなり、その後の画面も小さいままになるため不便です。
ブラウザの拡大率に頼るのではなく、Boxのスライダー機能を強化する必要があります。3 votes -
Improve visibility and speed of LFOs within Box
I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.
These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek and…
5 votes -
Ability to show or hide specific metadata templates for specific users and groups only.
As the number of metadata templates increases, selecting metadata when creating file request links or Relay workflows can become complicated and lead to mistakes.
By setting metadata templates that you want to use only for specific users/groups, you can reduce mistakes like this and improve the usability of Box, so We would like to see it implemented.メタデータテンプレート数が増加するにあたりファイルリクエストリンクやRelayワークフローの作成の際のメタデータ選択が煩雑になりミスを誘発する可能性があります 。
特定のユーザー/グループにのみ使用させたいメタデータテンプレートを設定することでこのようなミスを削減しBoxの利便性にも繋がるため是非実現してほしいです。16 votes -
Expand number of folders displayed in folder hierarchy
Our team works in incredibly deep folder structures and would appreciate the opportunity to view all subfolders in the folder hierarchy to more easily navigate through our folder structure. For example, if someone shares a file with me and it's in the "trailers" folder, it's very difficult for me to tell which project this is associated with unless I navigate many levels up in the folder structure to see a folder with the project name. Ideally, we would be able to see as many folders as can fit in the window space. Our team uses the Box web app and…
4 votes -
locked pdf files can be overwrote from web based pdf viewer
When you fill out a pdf form in the pdf web viewer you are able to bypass the lock and save the filled out form overtop of the locked pdf. This seems like a design flaw since it allows users to overwrite pdf templates with forms data. I would like to see the lock functionality extended to include pdf’s opened with the web app.
1 vote -
Change the warning message when external users change their password.
The new feature "Enable detection of confirmed leaked passwords" has been applied.
If an invited external user does not meet the password criteria, they will be required to change their password.
When entering a new password, if the password does not meet the requirements, a message will appear stating "Password was exposed in a data breach"
This message is confusing as it misleadingly suggests that a data breach has occurred on the tenant's side.
Therefore, please change it to something appropriate, such as "The password you entered is weak, please make it more complex."
新機能の「漏えいが確認されたパスワードの検出を有効にする」を適用してます。 招待された外部ユーザーがパスワード条件を満たしていない場合、パスワードを変更する必要があります。
新しいパスワードを入力したとき、条件を満たしていないパスワードを入れると、「データ侵害で漏えいが確認されたパスワードです」とメッセージが表示されます。
このメッセージでは、テナント側でデータ侵害が発生したという誤解を生むような表現となっており、混乱します。
よって、「入力したパスワードは脆弱なので、より複雑なものにしてください」といった適した内容に修正してください。4 votes -
Terrible Resolution when previewing illustrator files
Box online opens illustrator files which is great ! however they are terribly pixelated and are not usable for reading anything on the actual preview. for more info, images and screen recordings see case id 3364388
1 vote -
Please relax the recommended number of collaboration users per item
We would like the recommended number of collaboration users per item to be relaxed.
With the current recommended value of 15,000, we are having trouble with being able to invite all employees.1アイテムごとのコラボレーションユーザーの推奨値を緩和してほしい。
現在の推奨値である15,000だと、全社員を招待するといった運用ができず困っています。9 votes
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