706 results found

1. Box Drive：Stopping automatic version updates

   I request that an automatic version update stop function be added.
   When installing Box Drive on the template distribution PC, I would like to stop automatic version updates for a certain period of time in accordance with the distribution timing of the template distribution PC.

   We also request that similar functionality be added to Box Tools in the following titles.
   "Box Tools: Stopping automatic version updates"

   自動バージョンアップ停止機能の追加を要望します。
   雛形配信のPCにBox Driveをインストールするにあたり、雛形配信PCの配信タイミングに合わせて一定期間自動バージョンアップを停止したいと考えています。

   なお、Box Toolsについても以下のタイトルにて同様の機能追加を要望します。
   "Box Tools：Stopping automatic version updates"

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2. ability to upload thumb for folders and links

   need to add capability to upload low res thumb jpgs for:
   1) Folders
   2) Bookmarks

   This need to work across all devices:
   1) Desktop browser
   2) Mobile
   3) App

   This needs to work on all platforms:
   1) Mac
   2) Windows
   3) apple and android

   THIS IS CRUCIAL EASY TO IMPLEMENT FEATURE THAT WILL DRAMATICALLY ENHANCE USER EXPERIENCE. IM A UX / UI CREATIVE DIRECTOR AND I KNOW IT WILL HELP ACROSS THE BOARD FOR MANY USE CASES AND MANY VARIOUS TARGET AUDIENCES.

   Thank you,
   Daria D.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Box Drive app more easily accessible

   It would be convenient to have an install Box link located in the Help menu or my Account icon similar to Dropbox. Even still, when I navigate to the Box App Center I have to go to Box Drive, scroll down to the respective OS and install. It sounds tedious but I needed to install Box and Dropbox on a bunch of computers and was reminded how the Box user experience still doesn't hold up to Dropbox. Neither is perfect and both have great features but I always feel like Box makes me take steps I don't need or doesn't understand the customer workflow. More QA and everyday user testing please.

   It would be convenient to have an install Box link located in the Help menu or my Account icon similar to Dropbox. Even still, when I navigate to the Box App Center I have to go to Box Drive, scroll down to the respective OS and install. It sounds tedious but I needed to install Box and Dropbox on a bunch of computers and was reminded how the Box user experience still doesn't hold up to Dropbox. Neither is perfect and both have great features but I always feel like Box makes me take steps I don't need or doesn't… more

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4. Allow Admins to Monitor for Sync Errors

   Currently if there are any sync errors in Box Drive the only way to identify them is for the user to notice the toast notification or click on the Box Drive systray icon. Relying on the end user to report errors is not reliable and almost caused us to lose data going back several years.

   The only way errors are logged is in the Box Drive log files but no one from Box or Box Support is willing to share how those are logged for admins to monitor.

   Box Drive needs to better log any errors encountered so admins can be proactive and address any issues before critical data is lost. Several options would be logging the event back to the admin console, creating a specific log file just for errors, logging an event to the system logs.

   Currently if there are any sync errors in Box Drive the only way to identify them is for the user to notice the toast notification or click on the Box Drive systray icon. Relying on the end user to report errors is not reliable and almost caused us to lose data going back several years.

   The only way errors are logged is in the Box Drive log files but no one from Box or Box Support is willing to share how those are logged for admins to monitor.

   Box Drive needs to better log any errors encountered so admins can… more

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5. Be able to upload Box files from my account to another cloud storage (like Degoo)

   Be able to upload Box files from my account to another cloud storage (like Degoo)

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6. Searching for names with & does not work

   Hi, we have a group called M&A - you cannot actually share any folders or files with this group through the traditional methods because searching for M M& or M&A does not produce the group on box.com

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7. When dragging files to your desktop from BOX it should be a default of COPY, instead the default is MOVE. Unfortunately when user MOVES the

   After upgrading to Monterey, Box Drive has made a significant change in behavior where dragging a file from Box Drive to the local filesystem moves the file, rather than the previous behavior of copying the file. It will still copy if you're dragging the file to removable media, but not the local Mac drive.

   Anyone know of a way to alter this behavior back to the previous?

   It causes three fairly significant issues.

   One, if someone needs a local copy of a file for travel, offline, whatever, now it's removed from Box and no one else can access it if they had a permission level on the file that allows for its removal. Yes, you can hold Option while dragging to get it to revert to copying, but is everyone in the company going to be trained and remember to do that every time?

   Second, if someone forgets to hold Option while dragging even one time, that file has now moved from Box to local and its object ID is lost. When they realize the mistake and put the file back, it will gain a new ID. This means every single system, document, bookmark, etc. that pointed to the previous URL of the object is now broken.

   Third, in line with the above, even one simple instance of someone forgetting to drag with Option held down will result in the prior object and its entire version history being trashed. We have a Box Enterprise plan with unlimited version history, and we sometimes need those versions for undoing mistakes that may have occurred a large number of versions prior. Well, those are all gone now, and it means every user mistake will now require a Box admin getting into the trash to find the original object to restore, every single time any employee does this.

   After upgrading to Monterey, Box Drive has made a significant change in behavior where dragging a file from Box Drive to the local filesystem moves the file, rather than the previous behavior of copying the file. It will still copy if you're dragging the file to removable media, but not the local Mac drive.

   Anyone know of a way to alter this behavior back to the previous?

   It causes three fairly significant issues.

   One, if someone needs a local copy of a file for travel, offline, whatever, now it's removed from Box and no one else can access it if… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Unable to move Box files to new hard drive

   I added a larger, secondary drive to my computer, and I'd like to move the Box Drive and off line files to this second drive. This is because the C-drive is 90% full while the new terabyte drive is almost empty. I need to free up space on the C-drive. I was told "customizing the Box Drive folder does not change where Box Drive stores its app data or cached files, including items marked for offline use, so customizing the folder will not save disk space if you relocate the folder to another drive".

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Customization of Main Screen

   There should be away that you do not have to view all of the files and folders that you have been to invited to collaborate on when you are in Box. Currently, there is only All Files which shows folders and documents that I can't move, organize, or hide because I don't own them. There should be an option to customize my view to just my files and folders. There could also be an option to view just collaboration files and folders. That way, All Files could remain as it is., but I would not have to see the clutter of all of them when I am trying to operate within Box. The alternative to that would be to allow the user to move, hide, or organize files that they don't own in their own interface without it impacting the interface of other collaborators or the owner of the file or folder.

   There should be away that you do not have to view all of the files and folders that you have been to invited to collaborate on when you are in Box. Currently, there is only All Files which shows folders and documents that I can't move, organize, or hide because I don't own them. There should be an option to customize my view to just my files and folders. There could also be an option to view just collaboration files and folders. That way, All Files could remain as it is., but I would not have to see the clutter… more

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10. Make all files available off line by settings or one click

    I want to right click the parent folder in box and have make available off line.
    It is ridiculous one has to click on every folder to download it.
    I have sketchy internet and NEVER work online (on the web) only as do many others

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. <About BoxDrive becoming a native application for Windows 11

    <About BoxDrive becoming a native application for Windows 11
    Until Windows 10, when you right-clicked on a content in BoxDrive, the BoxDrive menu was displayed immediately.
    In Windows 11, the menu does not appear immediately, and the menu finally appears after pressing "right click > check other options".
    We are aware that the menu will appear as before just by right-clicking when it is compatible with Windows 11 native apps, so please take action.
    OneDrive and Notepad++ already support native apps, so only BoxDrive is not as convenient as it should be.
    Although it is a small matter, it causes a lot of stress to users and leads to a decrease in user utilization, so we would appreciate it if you could address this issue.
    ＜BoxDriveのWindows11のネイティブアプリ化について＞
    BoxDriveのメニュー表示について、Windows10までは、BoxDrive上のコンテンツを右クリックすると、BoxDriveのメニューがすぐに表示されておりました。
    Windows11では、メニューがすぐに表示されず、「右クリック＞その他のオプションの確認」を押してようやくメニュー表示される様になります。
    こちらWindows11のネイティブアプリに対応すると右クリックしただけで従来通りメニューが出てくると認識しておりますので、対応をお願いいたします。
    OneDriveやNotepad＋＋はネイティブアプリ対応済のため、BoxDriveだけが利便性が落ちている状態です。
    小さいことではありますが、ユーザに対するストレスは大きくあり、ユーザの利用率の低下につながりますので、ご対応いただけますと幸いです。

    <About BoxDrive becoming a native application for Windows 11
    Until Windows 10, when you right-clicked on a content in BoxDrive, the BoxDrive menu was displayed immediately.
    In Windows 11, the menu does not appear immediately, and the menu finally appears after pressing "right click > check other options".
    We are aware that the menu will appear as before just by right-clicking when it is compatible with Windows 11 native apps, so please take action.
    OneDrive and Notepad++ already support native apps, so only BoxDrive is not as convenient as it should be.
    Although it is a small matter, it causes… more

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12. I would like shortcut files created on Box Drive to be reflected on Box Web as well.

    I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
    However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
    I feel this kind of specification is very inconvenient.
    I would love to see you respond to make this happen.

    (Japanese)
    Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
    無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
    しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
    同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
    このような仕様だと大変不便に感じてます。
    実現に向けて是非対応してほしい。

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    researching  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Customer is need an easy way to cache BoxDrive in bulk.

    Customer want need an easy way to cache BoxDrive in bulk.
    Please allow BoxDrive to implement bulk caching.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Warning or reminder on unsuccessful transfers

    Box Drive should present a pop up when a new unsuccessful transfer occurs, or there's pending transfers that need to be remediated. As of right now, if a user creates a folder or drag and drop folders and files in a location they're not supposed to (no permission, for example), no warning or error message is given to the user.

    The files and folders are then listed in "Unsuccessful Transfer" section on Box Drive, but no reminder is given to the user or any warning that their files are in limbo. They could be working for months without knowing their stuff is not being uploaded, since they expect for Box to "just work" and when no pop up warning is displayed the assumption is that it's all good.

    Box Drive should present a pop up when a new unsuccessful transfer occurs, or there's pending transfers that need to be remediated. As of right now, if a user creates a folder or drag and drop folders and files in a location they're not supposed to (no permission, for example), no warning or error message is given to the user.

    The files and folders are then listed in "Unsuccessful Transfer" section on Box Drive, but no reminder is given to the user or any warning that their files are in limbo. They could be working for months without knowing their… more

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15. Ability to 'select all' or 'multi-select' items for moving between folders

    Same as the title says: ability to 'select all' or 'multi-select' items for moving between folders. Why can't I select multiple files via a menu option, drag and drop, or any other method beside individually clicking every single item.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. make linked files visible in Finder on desktop

    Linked files are only visible in the web version of Box, and not visible on the desktop with Box Drive. This defeats the purpose of having linked files since the majority of users are accessing Box through Box Drive on their desktop. Please update!!!

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17. Add functionality to view all folders set to "Make available offline"

    I would love to be able to see which folders are currently set to "make available offline". I need free up space regularly.

    Or a feature to see how much space box is taking up on my machine and what folders are using the space. Similar to storage on a Mac.

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18. Allow Users to Organize and Move Shared Folders Within Non-Shared Folders
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19. Even though I deleted all the files, the capacity does not return to 0 MB. Please edit so that the capacity is displayed properly.

    Even though I deleted all the files, the capacity does not return to 0 MB. Please edit so that the capacity is displayed properly.

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20. Disable Box Drive for External Users

    Due to support or data privacy concerns, it would be beneficial to have the ability to prevent external users from utilizing Box Drive for files shared with them.

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