Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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  1. Automatic classification based on filename

    We would like to be able to automatically classify certain files based on filename. We have files of a certain type, that always have the same file extension, that are always high-value assets for us. To be able to automatically classify these and change permissions around external sharing for them would be a big win for us. Without it, we either have to educate our users to always classify these manually, or be content with the possibility of them being outside our security preferences. However, we should also be able to un-classify them, in the rare event that one of…

    4 votes
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    under consideration  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  2. View only ability as admin to view Detection rules, policies, and lists.

    Isolate the EDIT SHIELD CONFIGURATION co-admin permission to 2 different permissions:


    1. View-only detection rules, access policies, lists

    2. View, Edit, and Create Detection rules, access policies, and lists.

    1 vote
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  3. Display Shield classification labels by default beside the name of each item in a folder

    When viewing the contents of a folder, it would be beneficial to the user experience to see which items are classified and how without needing to select the item or attempt to preview it.

    5 votes
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    on roadmap  ·  2 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  4. Email Address Lists Shield

    To support ethical walls, it would be advantageous to be able to create lists of email addresses for different teams within the same company so that collaboration and shared link access can be restricted. Example for private side, public side employees within an investment bank content could be classified for each with access controls in place to prevent sharing and collaboration.

    2 votes
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    gathering feedback  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  5. The ability to search by Classification

    We would like to have the ability to search by classification.

    3 votes
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    gathering feedback  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to send Shield alerts to a Pager Duty email address for email integration.

    It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.

    I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.

    Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?

    2 votes
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    1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  7. Box Shield inherit classification on move/copy, not only on upload

    Box Shield needs to have the ability for files to inherit the classification of the containing folder during a move or copy. Currently, a file will only inherit the classification if it is uploaded to the folder with a certain classification. Example:

    File A has a classification of "Confidential" and is moved/copied to a folder that has an "Internal" classification. File A will not automatically inherit the "Internal" permission, and it either needs to be manually changed to "Internal", or have the entire containing folder re-classified as "Internal" so that all containing files then inherit the "Internal" classification.

    However, if…

    2 votes
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    not planned  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  8. Shield reports suspicious IP location when opening files through O365. Adds lots of unnecesary noise

    In Shield, when a user previews/opens a file to Office Online it tracks as a suspicious IP location. It would be great if it could be separated and designated a lower priority than a genuine account compromise. Just a suggestion to clean up the Shield alert queue

    6 votes
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  9. Box Shield

    It is common that companies have non-executive directors, and that they work without corporate email accounts. They could use gmail or another personal email accounts so they might want to blacklist free email domains, but have special dispensation for these exec's email addresses. So blocking all free email domains, with an additional granularity to allow certain addresses on a whitelist.

    5 votes
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    delivered  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  10. Restrict Box Shield and Governance classifications to co-owners

    We would like see that only owners can control Box Shield and Governance classifications. We would like a way to restrict co-owners.

    8 votes
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    on roadmap  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  11. Shield Alert - mark as resolved

    On the dashboard for Shield, you see a list of alerts generated through threat detection policies. We'd like to see the functionality where end users could mark an alert as seen and/or resolved so everyone who monitors the Shield alerts would know whether it's been resolved or open. This is similar to a ticketing system, but a simple notes body on the alert where someone could put an explanation of their response to the alert would greatly enhance visibility and drive better usability. Thanks!

    2 votes
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  12. Device Pinning as a condition for "Download Restriction"

    Wondering if "device pinning" can register details of devices utilized by the user and allows/disallow the login from it. Why cant it be used as a condition under "Download Restriction". MDM solutions are not yet fully matured to cover all & frequently changing devices types .

    1 vote
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    under consideration  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  13. Return character in Classification Definition

    Currently "Classification Definition" can be written with 'return character' in its input form. But when this "Classification Definition" is shown to the user, 'return character' is being ignored and is shown in one line.

    Definition needs to be shown in the same way it was written / configured, and also needs to be shown in several lines when required (e.g. written in multiple languages where each language's definition needs to be shown in each line, instead of all in single line).

    1 vote
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    gathering feedback  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  14. Log Access Policy Violations

    Box currently only logs successful actions. We would like to see when a user attempts to share content that is blocked by Shield Access policies. From a DLP and insider threat perspective this would be huge in determining what people are attempting to do, not just what they are successful at doing.

    1 vote
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    under consideration  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  15. Device Pinning as a condition for "Download Restriction"

    Wondering if "device pinning" can register details of devices utilized by the user and allows/disallow the login from it. Why cant it be used as a condition under "Download Restriction". MDM solutions are not yet fully matured to cover all & frequently changing devices types .

    1 vote
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  16. Preventing Business file leak from Private folder.

    Box in our tenant provides a "Private folder", to every user, which doesn't allow the user to add collaborators. User can, however, use box link to share files with others.

    In a corporate setting, this folder is supposed to be accessible only by its respective owner( an employee), On an exit of the employee from the organisation, the private files in the folder may be allowed by the organisation to be copied/taken by the employee along. However, at the same time, it must be ensured that the business files are not stored in this folder to avoid leakage.

    I suggest…

    1 vote
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  17. Threat Detection Reporting

    My customer would like to get a report of the activities that detection rule is processing to ensure that is actually working. They have one rule (suspicious session) that has not generated any hits and thus they don’t know if it’s actually doing anything or not.

    1 vote
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  18. Box Shield

    Can we have more granular on the detection rules, e,g, down to user groups, or individual account level - allowing customers to set priorities as high for some user groups, but low for others.  For some users, a customer may expect high levels of downloads/activity in Box and this may be in peaks and troughs - therefore potentially a lower priority, whereas with execs this activity should be treated as a higher priority and greater risk.

    1 vote
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  19. Using Smart Access

    When entering a List when creating a Shield Smart Access Policy, have drop down appear that shows all available lists with short descriptions so the user doesn't have to try to remember the names of the lists they created or what they generally contain.

    1 vote
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    gathering feedback  ·  0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  20. Visibility and controls on externally owned content

    Box admins should be able to restrict their users from uploading or moving sensitive content to folders that are owned by another Box instance. There should be controls around what defines sensitive content. Box admins should have visibility into what's uploaded or moved into the external folders in reports.

    1 vote
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    0 comments  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
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