Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1139 results found
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Delete developer app authorization in the Admin Console
It would be helpful to add the ability to delete (server) App Authorization without being required to contact support. Currently when in the Admin Console > Integrations > Platform Apps Manager > View > Delete App, it will pull up a message requiring Box Support to be contacted to remove the App Authorization. It would be nice to be able to do this without all the extra steps.
2 votes -
Improve external users admin page
We're constantly adding and removing external users, and the list can get quite long. Unfortunately, the columns are not sortable - or expandable. This seems like an easy win!
1 vote -
Make Box Shuttle available to Business Plan Co-admins
Please make Box Shuttle available to co-admins with Business plans. Currently it is only available to co-admins with Business Plus or higher. It is quite common for consultants to have the co-admin role rather than admin when working with clients.
1 vote -
Allow admins and folder owners to control visibility of the "Email All" button
We would like the ability to control the visibility of the "Email All" button at both the Enterprise level and the folder level.
Proposed behavior:
Enterprise admins can enable or disable the "Email All" button globally via the Admin Console.
At the folder level, co-owners and above (including owners) can toggle the visibility of the button for that specific folder.
Why this matters:In our organization, senior executives are often added as collaborators on folders. The "Email All" button makes it easy for any collaborator to send a message to all members of a folder — including those executives — which…1 vote -
Ability to create custom in-app messaging banners from the Admin Console
As admins, we would like to have the feature to create a custom in-app banner in the Box admin console.
2 votes -
Retention Only Co Admin permission
Add a "Retention Only" co admin permission for retention policies and legal holds, so retention teams doesn't have access to legal holds teams
1 vote -
I am a fan of central management of users. One feature is the admin's ability to create password for the accounts.
As long as I have known box, there should be a feature that allows the admin of the company account. to create users and assign their passwords. This is a key factor in central management and control. It is almost a red flag for me, on implenetation.
1 vote -
1 vote
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search filter on Admin Console File Requests page
Add Creator to the Filter on the fileRequestDashboard on the Admin Console
1 vote -
Add "Open in New Tab" toggle for Link URL for "Help Instructions and Footer Text" and "Support Contact Information"
It would be helpful if there was a toggle that controlled the behavior when clicking on a Link URL for "Help Instructions and Footer Text" or "Support Contact Information" if you wanted to link to an Intranet Webpage. With this control, you could set these links to open in a new tab instead of the current tab.
Neither of the Link URL allow HTML code and I understand why, but it would certainly avoid some headaches for users who can never remember to hold CTRL when clicking on a link (as well as IT who receive complaints about the page…
1 vote -
Schedule Security logs report
There are certain reports such as the security logs report than cannot be scheduled, it would be helpful for customers with CMMC and other compliance requirements to be able to have this scheduled.
1 vote -
Additional Sorting Options for Managed Users in Users & Groups
I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.
Currently, sorting is limited to Name, Email, and Storage Used.
It would be extremely helpful to include the following:
Sort by Last Activity
Enables identification of users who have never accessed Box or who are inactive.
Helps admins determine which accounts can potentially be cleaned up or require follow‑up.Sort by Status
Allows quick visibility into which users are disabled in Box.
Supports faster lifecycle management and removal of stale or unused accounts.
While this information is available through reports,…
1 vote -
Retention policies should lift automatically even if disposition action is set to "none"
Retention policies should be lifted automatically at the end of the retention period. Currently, if the disposition action is set to "none" the folder will not be released from the policy even though the folder will be able to be deleted. This is very confusing and requires manual work on the admin's part to determine if the retention period is up on a folder and if it is able to be deleted.
Alternately, build retention as a trigger into Relay/Workflows as mentioned in a different idea so that the Relay can automatically take the folder out of retention when…
1 vote -
Custom Shared Link Control by User Type
Admin ability to set global shared link settings by user type - such as no ability for a managed user to set a shared link to "anyone with the link" -- but admins and/or co-admins could set a shared link to be public (in the case of surfacing documentation externally). This could look like, under "Default access for shared links" setting in Admin Console, a new dropdown to allow for an override for co-admins or above, OR the ability to add specific users to an allowlist.
2 votes -
Notify Owners and Co-Owner on colaborators expiry
It seems that today only the colaborators are infomed prior to colaborator expiry. From my poinbt of view it would be important, that both Owners and Co-Owners receive the expiry information too. I our setup Box system users own all level 0 shared folders, so Co-Owners would be required to receive the notifications as well.
1 vote -
1 vote
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Remove Platform App Change Approval Requirement & Improve SDK/API support
I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,…
1 vote -
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
she had previously had access and left and came back to the partner company.1 vote -
Ability to change delete and transfer folder description
Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."
Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin
3 votes -
Allow Device Pinning for web
Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
https://support.box.com/hc/en-us/articles/360043693814-Device-PinningHowever, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
https://app.box.com/master/settings/devicesUsing sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734Notably, its replacement, Box Drive, is also not listed under Device Pinning.
1 vote
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