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1113 results found

  1. Users and Groups - Move "More Options" [...] Menu to Left-Hand Side of Page

    Admins regularly take repeated actions in the Users and Groups tab of the Admin Console - specifically Log in as User, and Add User to Groups. If the menu could be close to the user's name, this would make manual processing much easier for admins.

    8 votes

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  2. Ability to Reassign Group Admin Permissions En Masse

    Via the GUI, it would be great to be able to reassign group admin permissions to a user for multiple groups in bulk. Use case is one user is admin for many internal groups, they leave the org, and their admin role requires replacement.

    4 votes

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  3. Large Folder Operations dashboard with status, ETA, rollback, and reporting

    Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.

    During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.

    A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.

    Proposed Capabilities

    -Status Tracking — show all active or queued large folder transfers (ownership, move, or…

    1 vote

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  4. Separate Auto Accept Collaboration Setting: Internal vs External invites

    Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.

    This is filed on behalf of CK Lim, from Box CSM, C.A. Smith

    3 votes

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  5. Managed Users

    Please let us modify the columns under Managed Users, with the addition of Date Convert... I have to use scroll, this is empty and I would like to remove from my view.

    Along with resizing the columns!

    1 vote

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  6. Co-Admin Self-Service Recovery for Deleted Accounts and Content

    Would love if Box could provide Co-Admins the ability to recover deleted accounts or folder/files from a deleted account within their own tenant without having to raise a support ticket with Box.

    2 votes

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  7. Enable Admins to Recover Deleted Users Without Submitting Support Tickets

    Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a…

    2 votes

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  8. Change the word of the Reauthorize button for custom apps

    After changing the scope of a custom app that was created in the past from the Developer Console, the admin must re-authorize the app.
    After sending the authorization request, if you open the app details page from [Admin Console > Integrations > Platform Apps Manager > Target App], the scope before the change is displayed.
    We can check the scope after the change by clicking the Reauthorize button in the upper right corner of the screen and displaying the popup.
    After that, app approval is completed by clicking the Reauthorize button in the pop-up.

    However, the button on the app's…

    4 votes

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  9. Provide a Box Admin the Ability to Bulk Uncheck "Automatically accept incoming collaborations " for All Users

    Please provide a Box Admin the ability to bulk uncheck "Automatically accept incoming collaborations" for all users. This is currently only under Sharing in a user's Account Settings (screenshot provided) and must either be unchecked by each individual user or one-by-one by a Box Admin.

    Having the option to bulk uncheck this setting in the Admin Console will provide organizations the ability to more easily address this important security gap enterprise wide.

    1 vote

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  10. Ability to bypass email verifications for users

    We are currently having to add a secondary email to all of our users in Box. Once a secondary email is added, it will prompt our users to verify this secondary email. Can Box Admin have the ability to bypass this verification for the user and add the secondary email? This would speed up our process of updating accounts along with not having to constantly ask user to verify their email....or continue to send and resend and resend the verification emails.

    1 vote

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  11. Provide ability in Admin Console for Collaborating on Content > Incoming Invitations to be turned off for all users

    Provide capability in Admin Console for Collaborating on Content > Incoming Invitations to be turned off for all users rather than available by default in Account Settings at an individual user level

    1 vote

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  12. New Content Manager Feature Parity

    The new content manager UI could be improved by having the following features that were possible with the old content manager:
    - Folder Properties: For a folder, the old UI shows the number of collaborators, and lets you dive in (properties, general info) to see the size of the folder (in terms of storage).
    - Copy: The old UI lets you copy the name of the item (super-helpful).
    - File Properties and Version History: The old UI lets you see the version history and access stats for a file.

    I like the fact that the new UI searches Box Trash,…

    1 vote

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  13. The upper limit on the number of file requests that can be "bulk deleted"

    Due to Box's specifications, you can delete file requests all at once using the following steps.
    However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.

     [Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]

    For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
    However, currently, the only way to delete nearly 1,000 file requests…

    7 votes

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  14. Enterprise setting for file sharing outside with expose the enviroment

    Hello Team,

    We want to provide option to enable link for particular folder, instead of whole Box enviroment, which is secuirty risk.

    Please look into the this on priority.

    Thanks and Regards,
    Vikas Mishra

    1 vote

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  15. Request to Add “Preview Only, Download Disabled” Permission in Admin Console

    Request to Add “Preview Only, Download Disabled” Permission in Admin Console

    Currently, the admin console user status settings include permissions such as “Active - View Only” and “Active - View/Upload,” but there is no granular control to allow file preview while disabling downloads. For security reasons, we request adding a new status or permission that enables “preview only with download disabled.”

    1 vote

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  16. Allow Multiple Enterprise IDs (EIDs) to be Defined as a Single Internal Organization (Tenant Federation)

    For security or operational reasons, it is common for a single enterprise to operate multiple Box tenants. However, when an organization's internal user scope ("company") is defined by its Enterprise ID (EID), users from these separate-but-related tenants are treated as external collaborators.

    This creates significant problems and reduces usability:

    Shared Link Restrictions: Users from a related tenant cannot access links shared with the "People in your company" permission level.

    Group Collaboration Issues: It is not possible to invite groups from a related tenant to collaborate on content.

    Reduced Security and Convenience: Collaborators from related tenants are flagged as "external," which…

    1 vote

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    0 comments  ·  Admin Console  ·  Admin →
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  17. User Offboarding (File/Folder Moves)

    I’d like to suggest an improvement to the user offboarding process. When we delete a user, it would be very helpful to have more granular control over where that user’s files and folders are moved within the tenant. This way we can choose someone and then maybe a subfolder they want the data placed in.

    Specifically, having the option to:
    - Choose the destination folder for the disabled user’s content.
    - Include checkbox option to include trash bin contents along with the rest of their files.

    This would make the offboarding process more efficient and ensure nothing is overlooked.

    2 votes

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  18. External Users sortable columns and bulk deletion based on last active date

    Box makes it easier thru the Admin console GUI in the near future.
    For External Users a sortable column of “Last Active” and then bulk deletion is needed in the Admin GUI.

    It would also be nice to have the option in Security to set a threshold like 90 days inactive for External Users before auto-delete to manage this automatically going forward.

    2 votes

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  19. Video Player controls are blocking my content for review

    When we send a client a video to review, the Box player controls cover the video making it difficult or impossible to correctly review. This is especially true for captions/graphics.

    Please move the controls off of the video so it doesn't block the content.

    1 vote

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  20. AI units insights

    Add enhanced reporting capabilities to the admin console that provide more granular and visual data on AI Units consumption patterns - instead of just a number on the insights. Having the just the tile with the overall number on the insights makes it difficult to track and manage my AI units efficiently.

    I would like to have:

    Graphical representation of AI Units consumed
    Daily breakdown of consumption data
    Ability to identify workflows causing usage spikes or dips
    On-demand access to usage insights

    1 vote

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