Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1048 results found
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Extension of the number of versions limit when using Governance
We would like to be able to extend the maximum number of versions that can be set in the management console to about 2000-3000.
When we subscribe to Box Governance, we can choose to have unlimited versions of files or 1~100 versions.
We are currently using unlimited, but sometimes we find that files with many versions (e.g. restoring from the Recycle Bin) are slow.
Since each file version has its own ID and is tied to the original file, I believe this is possible due to the mechanism, not my imagination.Therefore, we would like to set an upper limit,…
4 votes -
Restrict eternal invites to admins only
I would like an option that would restrict external invites to admins only.
1 vote -
External Users Count + Quicker Updates
The External User count is inconsistent between the new view and the old view. It never shows the same total number of users. Additionally, this count can also be inconsistent between our admins never showing the same total.
We would like to see quicker real time updates. Data taking up to 24 hours to show here is concerning when we are managing external users in our environment.
2 votes -
Request the ability to suppress emails during user provisioning in Box
When a Box user is provisioned, an email is sent to the person's email address, but there are cases where many companies and organizations, not just us, are provisioning mailboxes at the same time. In this case, the mailbox provisioning is slower than Box provisioning is completed, so Box determines that the email is unknown and is entered on the deny list. To prevent this, I'd like to see a feature that doesn't send emails during user provisioning in Box.
【In Japanese】
＜タイトル＞
Boxのユーザープロビジョニング時のメールを送信しない機能を要望する
＜本文＞
Boxユーザーがプロビジョニングされると、そのユーザーのメールアドレスにメールが送信されますが、私たちだけでなく、多くの企業や組織が同時にメールボックスをプロビジョニングしているケースがあります。この場合、メールボックスのプロビジョニングは Box のプロビジョニング完了よりも遅いため、Box はメールが不明であると判断し、拒否リストに入力されてしまいます。これを防ぐために、Boxのユーザープロビジョニング中にメールを送信しない機能を用意していただきたいです。1 vote -
Feature: Selective Notification Controls Problem: Users managing multiple folders receive excessive automated alerts, particularly for colla
Feature: Selective Notification Controls
Problem: Users managing multiple folders receive excessive automated alerts, particularly for collaborator deletions. Currently forced to choose between all notifications or none.
Solution: Add granular notification toggles at folder level, allowing owners to:
• Choose which alerts they receive per folder
• Keep important notifications while disabling non-critical ones
• Control collaboration alerts independently
Value:
• Reduces notification fatigue
• Improves content management efficiency
• Maintains essential security alerts
• Better user experience for folder owners1 vote -
I want to specify 1000 as the fixed value displayed in "File version limit"
The preview of the file version history will show 1000 new records, but after 1000 records, you need to use the API. However, in the "File version limit" section, I can't specify 1000. Please improve it so that we can specify 1000 in the "file version limit".
【In Japanese】
＜タイトル＞
「ファイルバージョン制限」に表示される固定値として1000を指定可能にしてほしい
＜本文＞
ファイルバージョン履歴のプレビューは新しい1000件が表示されますが、1000件以降はAPIを利用する必要があります。
しかし「ファイルバージョンの制限」で、1000を指定することができません。
「ファイルバージョンの制限」で1000を指定できるようにしていただきたいです。1 vote -
Setting to prevent service account from creating new folder at root level
We request a setting to prevent service account from creating new folders at the root level.
[background]
Service accounts are able to create new folders at the root level even when the Restrict Content Creation setting is enabled.1 vote -
Addition of the ability to enforce “file request” expiration dates.
Currently, users can set an expiration date at their discretion in “File Request”, but there is no function for the administrator to enforce the expiration date setting. In order to deter external attacks and to ensure more secure operations, it would be ideal to have a function that allows the expiration date to be enforced.
3 votes -
Admin permissions
Admin role and permissions should be able to correct a mistake When a collaborator is accidentally given the ownership of a folder. Also when the owner of folders and files leaves a company, the Admin should be able to reassign ownership.
1 vote -
Request：Unmanaged users Behaviour
There is a folder whose collaboration is allowed for only internal ( At folder settings, Restrict collaboratio within our company is checked )
One unmanaged user who uses company email domain but is associated with free box account is invited the folder, he/she is successfully invited. But auto expirtation for external collaborators ( which is set on enterprise settings) is also adopted to the user. This seems unnatrual and it is not reasonable.This is said by design, but could you consider improvng either 1 or 2 ?
1. if a folder is only allowed to collaborate internal, please restrict…2 votes -
Ability to export and import all settings in the tenant in JSON format, YAML format, etc
I would like to see a function that allows you to export and import all settings in the tenant in JSON format, YAML format, etc.
For example, when creating a sandbox environment with the same settings as the production environment, it is possible to modify only the environment-specific values on the export data and then import them, or it can be used as a backup of the tenant setting values themselves.
It is an image like AWS's CloudFormation.【In Japanese】
＜タイトル＞
テナント内のすべての設定をJSON形式、YAML形式などでエクスポートおよびインポートできる機能
＜本文＞
テナント内のすべての設定をJSON形式、YAML形式などでエクスポートおよびインポートできる機能を見たいです。
例えば、本番環境と同じ設定でサンドボックス環境を作成する場合、エクスポートデータの環境固有の値のみを変更してインポートすることも、テナントの設定値自体のバックアップとして利用することもできるためです。
AWSのCloudFormationのようなイメージです。2 votes -
Ability to make an account READ-ONLY which includes Download restriction
For security purposes, we need to set accounts to READ-ONLY mode. Currently, Box offers four account status options: Active, Inactive, cannotdeleteedit, and cannotdeleteedit_upload.
Unfortunately, none of these statuses allow for a true read-only setting. The latter two statuses still permit downloading, which poses a risk of data exfiltration from Box. The Inactive status is also not suitable, as it prevents all collaborators from accessing shared content. We request the creation of a READ-ONLY status to address this need.2 votes -
Remove or Show a Different Box Admin Address to Enterprise Users
In the Account tab of the user Account Settings screen, users can scroll down & see our Box Admin service account e-mail address, which we need to keep invisible. (We certainly don't want users spamming it when we have a help desk.)
How can we either eliminate showing the Admin Contact here or show a different address? (This should be an Admin Console setting.)
This part of the product design does not show any regard for an enterprise with more than a few IT folks.
1 vote -
View suppression list
I should be able to view emails on my suppression list. I appreciate the ability to remove addresses from it myself, but not being able to see which email addresses you are blocking creates situations wherein I do not know someone isn't getting mail until after they have missed at least one message.
2 votes -
We want group administrators to edit tracking codes
Currently, tracking code information can only be accessed by Admins and Co-Admins with permission.
We wish it was possible to give group admins the ability to edit tracking codes.
Alternatively, We would like it to be possible to be a co-admin while being a group admin.グループ管理者に追跡コードの編集を行わせたい
現在、追跡コードの情報は管理者および権限が付与された共同管理者しかアクセスすることができません。
グループ管理者に対し、追跡コードを編集できる権限を付与できるようにしてほしい。
あるいは、グループ管理者でありながら共同管理者になれるようにしてほしい。12 votes -
Ownership transfer status notification
Transfer of ownership status notification for both accounts (Previous folder owner to New Owner).
To check status of ownership transfer without creating a support ticket.
Status Notification:
1. Estimated time remaining
2. Folder/File remaining
3. Size remaining1 vote -
Allow Standard Users to Access Reports
It should be possible to grant standard users the ability to run specific reports. It violates the "Principle of Least Privilege" (PoLP) to elevate a user to Co-Admin just for the same for running a report. Please extend privilege levels to allow standard users restricted access to designated reports.
1 vote -
Collaboration Delete
When a group is collaborated with, if you try to delete the collaboration, an error occurs and the group cannot be deleted.
This is because the group has more than the recommended number of members, 15,000.
I would like it to be possible to delete collaborations reliably even for groups that exceed the recommended number.1 vote -
Continuing misleading data in Box Admin console about exceeding storage limit and saying account upgrade is required
For several YEARS now users like me have reported continuing misleading data in Box Admin console about exceeding the storage limit for plans with storage limits. The data is not slightly off; it can be 10GB or 20GB too high.
Here's a closed Community post from 3 years ago about this:
Clearly some folks won't check this though and will just upgrade in the mistaken belief that they have to. That is not good practise folks, to put it mildly!
Before putting up the big read header saying "Storage limit exceeded, you need to upgrade" (OWTTE) Box should be…
1 vote -
Allow Admins to Recover Deleted Users Directly
Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a…
3 votes
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