Shared Link Lookup Tool
Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link. Since admins can't search by shared link in the current Content Manager UI, a Shared Link Lookup tool would provide similar information.
-Provide ability to enter a shared link (standard or vanity URL)
-Information returned after searching:
-File/folder location (Owner -> Folder hierarchy)
-Status (whether the file/folder has been deleted or not)
-Admin-level 'delete' (ability for the admin to delete the file on the spot)
Hello, I would like to learn more about the problem described in the request, Please reach out to me if you like to share some feedback.
StephenD _TX commented
@Michal, how do we reach out to you to provide more information?
StephenD _TX commented
I know this is possible via the API because one of the guest speakers on the 2021 Admin Summit built it and they use it at their company to research not only shared-links, but expired shared-links. It would be a Great addition to have this ability built into the Admin console.
Doreliz Nelson commented
As admins, it would be incredibly helpful to have the ability to look up a Shared Link to see the folder name, id and owner.
Sean Moe commented
A couple ideas (we don't necessarily need both of them; either would be helpful):
1) Ability to effectively "reset" all public links in my organization to "people in this folder" but allow users to change certain files/folders back to public if they need it. The idea here is that I'm an admin and whether intended or unintended, I have users making files available publicly that shouldn't be. I want to allow my users to share certain files/folders publicly, but over time we accumulate links that shouldn't be public. I want to do a hard reset on all publicly shared links to be sure nothing is getting leaked. Yes, it forces those who have legitimate needs for public links to go re-share them publicly, but that's easier than going through each file one-by-one to disable it.
2) I want to disable the ability to share links publicly for the majority of my managed users and have just a few that have permissions to share publicly. This is better than #1 because then I don't have to periodically mass-reset all public links. I can be sure that the few who can share publicly are trained to use it responsibly.
AdminJames Bridgewater (Admin, Box) commented
We would like a dashboard to automatically remove shared links instead of having to manually navigate to each shared link to disable the shared links