Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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784 results found
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install and syncronize box in a chosen folder
I am windows user. I wanted to install box and syncronize my box files in my local D: drive, because my C: drive is full. Surprisingly, the installation process of Box app does not provide such an option (of selecting which drive to install Box to). It by default is installed on C: drive . This is very insane. Windows Users can choose to install which drive to install any app.
My C: drive is full, and I want to syncronise everything both in cloud and in local computer, but i cannot do so because C: drive is full, and…
3 votes -
Assistance Required for Two-Factor Authentication Setup on Box
I have received a shared folder invitation from our customer, but I am unable to access the contents because it requires setting up an authentication app.
When I attempt to proceed with the two-step verification process, I am prompted to scan a QR code and input a 6-digit authentication code. However, I am unsure how to complete this setup and gain access to the shared content.
Could you please provide me with step-by-step guidance on how to properly set up the authentication app and access the folder?
Thank you in advance for your assistance.
1 vote -
Assistance Required for Two-Factor Authentication Setup on Box
I have received a shared folder invitation from Thomas Ribar (folder owner: Hyein Lee), but I am unable to access the contents because it requires setting up an authentication app.
When I attempt to proceed with the two-step verification process, I am prompted to scan a QR code and input a 6-digit authentication code. However, I am unsure how to complete this setup and gain access to the shared content.
Could you please provide me with step-by-step guidance on how to properly set up the authentication app and access the folder?
Thank you in advance for your assistance.
1 vote -
Request for additional notification settings for BoxDrive
Is it possible to add a setting that periodically sends pop-up notifications when something is on hold or when there is a synchronization error? (It would be ideal to be able to select ON/OFF)
2 votes -
Clearing the Recents section of Box Drive
It's hard to believe that these 3 suggestions haven't already been made many times before.
Add option to clear recents section
Add option to choose what to remove from recents section
Add option to disable recents section completely
2 votes -
Use status field in addition to overlay in Windows File Explorer
This would allow users to see status icons for each folder and file without relying on the file/folder icon overlays that Windows limitations make problematic. OneDrive uses the status field in addition to overlays. Box should, too.
2 votes -
BoxDrive Moving files between folders with different owners using
BoxDrive When using to move files in different folders with different folder owners, the file owner cannot be changed and an error occurs. This can be done using the Box browser, so I would like to be able to do the same with BoxDrive.
1 vote -
box drive won't install on computer
box drive won't install on computer
1 vote -
Box Drive should ignore files would be in a hidden folder/directory
Box Drive should ignore files would be in a hidden folder/directory. For example, this file has a parent folder that is named ".Rproj.user" which starts with a dot.
Box/Project plans/epigenomics/.Rproj.user/BE079F78/sources/session-2efd7e0c/lock_file
2 votes -
Check if a shared link exists in BoxDrive
On BoxDrive, it is not possible to tell in which folder the shared link has been issued.
I wish there was a way to check if a shared link has already been issued on BoxDrive.-in Japanese-
BoxDrive上では、どのフォルダで共有リンクが発行されているか分からない。BoxDrive上でも共有リンクがすでに発行されているか確認できるようにしてほしい。1 vote -
Merging Content of two Folders with Same Name and Same files
Merging the Content of two Folders with the same name and the same files gives the option of overwriting the destination or not. This will be very useful if you have duplicate content and want to save time and storage.
1 vote -
Improve Confirm Box Move prompt text to clarify
When a large folder operation is triffered (eg when a box folder with large number of subfolders and documents is moved or copied), a popup appears as follows:
Title: Confirm Bulk Move; Box logo; text: "You moved 'folder-name' with 'number' items to the 'folder-name' . Due to the large volume of items this will take several hours to sync to Box. Do you want to continue?"I would suggest this should change to make it clearer as the use of present and past tense, and button descriptions make it unclear whether the move is already completed and can be undone,…
2 votes -
Enhanced File/Folder Deletion in Box Drive
Proposal: Allow users to delete shared files and folders directly through Box Drive (File Explorer) and ensure that this action also removes collaborators' access.
Current Limitation: At present, users must delete shared files and folders via the web interface on box.com. This is because Box Drive mirrors the contents of the box.com web app account, and deletions made in Box Drive do not remove collaborator access.
Benefits of Implementation:
Improved User Experience: Streamlining the deletion process will make it more convenient for users, eliminating the need to switch between Box Drive and the web interface.
Enhanced Security: Ensuring that collaborator…
1 vote -
when viewing files and returning folder box site jumps to the top instead of selecting last open file
When (pre)viewing files on it's own screen and returning to the folder, the box website jumps to the top instead of selecting last open file, this makes it difficult when dealing with massive amounts of files in a folder as I need to scroll back down to find where I was
1 vote -
Fix your "Sort by Name" function
FIX YOUR *. Sort by name is broken! What a *** app!
1 vote -
Display a dialog to confirm the intended operation.（操作が本意かを確認するダイアログ表示）
I often accidentally move or delete files and folders in BoxDrive. To help prevent these mistakes, it would be beneficial to implement an option that displays a confirmation dialog before moving or deleting items. This would be a great help to many users.
(in Japanese)
BoxDriveで誤ってファイルやフォルダを移動または削除させてしまうことが多々あります。
こういった誤操作を防ぐために、移動・削除前に確認ダイアログを表示させるオプションを実装してくれると、多くの人が助かります。3 votes -
I would like to be able to see which user account is currently logged in on the PC using Box Drive.
I would like to be able to check the currently logged-in user account on the PC where I am using Box Drive.
Please make it possible for users to check this information themselves.I want the administrator to be able to check which user account is using which PC.
This is necessary for proper user account management, so please consider this.
＜Japanese＞
【Box Drive を利用しているPCで、現在ログインしているユーザーアカウントが確認したい】Box Drive を利用しているPCで、現在ログインしているユーザーアカウントが確認できるようにしてほしいです。
※利用者が自身で確認できるようにしてください管理者からは、どのユーザーアカウントがどのPCから利用しているかを確認したいです。
適切なユーザーアカウント管理をするために必要なので、ご検討お願い致します。
5 votes -
Can't download
can't download
ダウンロードできない
1 vote -
Upgraded my laptop, lost hundreds of files, Box support claiming files never properly synced
Hi Box, I am incredibly frustrated and disappointed with your product. Your customer support team said I need to post the feedback here. I have been using Box Drive for the past four years and was using it to keep track of sensitive and important records and information related to my employer's financial statement audits. This included hundreds of workpapers and workbooks used to gather and compile information to send to our auditors for the company to pass our annual audit. I could view the files in Box Drive and in the online web browser, indicating that they had properly…
1 vote -
Remove Box Drive path limit 260 characters in Windows
Support longer than 260 character paths in Windows for Box Drive as this not a limitation in Windows but a limitation in Box Drive
Due to Box user rights logic, we often have very long folder paths and file names. Our all workstations are Windows 10/11 workstations. Most of our users prefer the Box Drive solution over the Box.com web app.
This leads to a situation where often paths in Box Drive are longer than 260 characters.
Windows supports MAX_PATH which lifts the 260 character restriction: https://learn.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=registry
This instruction is referred in the Box instructions on this topic that state…
3 votes
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