Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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197 results found
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Ability to scope Malicious Content Rules by User/Group/Shield Lists
Currently malicious content rules apply to all users. To test moving from an audit/detection-only stance to enforcement, it would be useful to be able to create multiple rules that are scoped to specific users/groups/Shield Lists.
This will allow us to keep most users in an audit/detection-only rule, while we test enforcement with a pilot group in another rule.2 votes -
block an upload by external user using Box Drive with smart access
The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.
20 votes -
Shield Malware Threat Detection False Positives on Excel Documents with Macros
Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.
36 votesThe team is evaluating the current model supporting Deep Scan to understand ways to improve detection on Microsoft file types.
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Allow Shield Location Rule Restriction By Folder
Currently Shield's Location Restriction rule is applied to the entire EID by user/groups. It would be helpful to be able to set this up by specific folder(s) or folder structure.
Ex. Team A is not allowed to view specific content while in Location X, however Team B is able to. Currently the restriction would be set on the EID level and both teams would be under this restriction.
We could exclude group B or other groups from the rule however Group A would still be restricted from accessing other content within the EID.
1 vote -
Provide an exportable report for Shield Admin for each Anomalous Download alert
Every time an anomalous download alert is received, IT would ideally want to share a readily available report (XLSX / CSV) with the affected user's manager as they would know far more about the content and whether this is abnormal behavior. As it stands today, if the alert is not big then a manual list of folders / files is provided, or we have to run a User Activity Report (which can take some time) and then filter and cut down accordingly.
5 votes -
Make MPIP and Shield Classification Labels Bidirectional
This make require partnership with Microsoft, but it would be ideal if the MPIP integration was bidirectional. For example, if a file in Box doesn't have an MPIP label, but a Shield classification label is applied, the document would have an MPIP label applied based on the mapping table
1 vote -
1 vote
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Ability to map Box Groups to Information Barrier Segments
The current requirement for uniqueness in Information Barrier segments only allows Box Admins to add individual users to segments, not user groups. This process can increase the long-term maintenance.
Ideally, customers should be able to use attributes from Active Directory that are then synced to Box Groups. Ultimately, the Box Groups would be used to update Information Barrier segment membership automatically. If the group update breaks the requirement that a user can only belong to one segment, Box could produce an error message.
1 vote -
Applying folder exceptions/exclusions to Classification policies
Would like to apply folder exceptions/exclusions to Classification Policies. Currently, we can apply to a selected group of folders, but we have an organizational need to be able to apply a classification policy to all content and add a small selection of folders to exclude from that classification policy.
1 vote -
Additional info in Anomalous Download Shield e-mail notifications
It would be very helpful to see "Previous weekly download amount", "anomalous download amount" and the "delta" on Anomalous download e-mail notifications. We use these to identify notifications that require further investigation, but these are only available by clicking into the reports which make this kind of detection difficult to scale and manage.
1 vote -
Separate download and print restrictions
We would like to use download and print restrictions in Access Policy separately.
Flexible configurations are required, when we handling sensitive files in Box.ex. We don't want to allow them to edit, but I do want to allow them to print.
5 votes -
File criteria exclusion list for Box Shield classification policies
When setting up classification policies, Omnicell, Inc., would like to be able to create a list of custom terms to exclude, in addition to the existing ability to designate file criteria that will trigger application of a classification label. This would reduce the number of documents that will incorrectly have a classification applied when auto-classification is enabled. For example, Omnicell has a lot of content with dummy PHI in their environment - this content is allowed to be stored in Box and should not be classified; however, they also want to protect actual PHI that may be stored in Box,…
1 vote -
Allow for exceptions on the Download and Print Restriction security control.
Allow for exceptions on the Download and Print Restriction security control.
We want to restrict users from downloading files that have been identified as having PII. However, we would like a mechanism to allow users that have a business reason to download files. Either through a 'User Justification' similar to the 'External Collaborators Restriction' security policy or an approval workflow.
1 vote -
Allow groups to be specified as 'notified to' in Box Shield Threat Detection Rules
Only user accounts can be specified for the 'Notification Destination' of the Threat Detection rules in Box Shield.
Since maintenance is required when the person in charge changes, it should be possible to specify a group.■In Japanese：
Box shieldに存在する検出ルールの「通知の送信先」は、ユーザーアカウントのみが指定できます。
担当者が変わったときメンテナンスが必要になるので、グループを指定できるようにしてください。1 vote -
Anomalous Download Alerts for external users
For the Anomalous Download Alerts, I would like it to apply to external users too so that if they are invited to our tenant's folder and they start downloading a lot I get an alert.
12 votes -
Shield access policy to restrict shared link creation
Have the option to restrict shared link creation with Box Shield access policy
1 vote -
Shield alert to show more than 90 days
Currently the Shield dashboard only show up to 90 days of alerts.
I would like to have the option to have all of the past alert and be able to filter it by custom date filter.29 votes -
Display settings for classification labels
We would like to be able to temporarily not display (not disclose) classification labels within a tenant after they are created, but in that case, we need to delete all classification label settings, and it is time-consuming to set them each time, so we would like to be able to select whether to show or hide them.
2 votes -
Better information on Alert Information for Location Detection Rules
Please add the country below the IP on a Shield Alert Email for Allowed countries Detection rules notification. This keeps us from having to log into box to see what country the violation occurred in..
3 votes -
Folder path for Malware
Add folder path to the exclusions of the malware scan with Shield. Use case is around safe samples of Malware being housed in Box
6 votes
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