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1030 results found

  1. Report on user logout behavior

    Add a checkbox/filter in the User Activity report to allow admins and co-admins to report on when users log out. Currently there's a filter for logins but not for log out actions.

    1 vote

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  2. The ability to display the number of seats (deleted users) recouped monthly

    The ability to display the number of licenses recouped monthly and a total for the calendar year.
    This will help with statistics and utilization

    1 vote

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  3. Email to Box Change Disappointing

    Box decided to remove email to folder options for less than business users, with supposed preservation of existing email to folder set ups. That didn't work. The existing email to folder broke, one of our critical business processes was subsequently broken.

    1) I did not receive notice of this change
    2) I can't even view what the existing email to folder email address is.
    3) It's a poor move to remove a feature an existing customer has access to. Should have been grandfathered in.

    1 vote

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  4. Ability to disable the download button on the root folder of my main shared folder

    I am setting up a folder in my account as an external-facing folder of assets. This will be a public folder that anyone can access with the proper link. Currently, I'm in trial of Box and noticed that the "Download" button appears at the root folder of this shared asset folder. I want people to be able to download assets as they wish, but don't want the download button to be at the root folder. I can honestly see myself getting a lot of feedback from people who accidentally download several TB of assets, instead of the individual files they…

    1 vote

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  5. We need a way to administratively remove ALL instances of the per-user installs

    We need a way to administratively remove ALL instances of the per-user installs, without resorting to the a VBS login script. In many cases, there are profiles on machines for users that no longer exist, they won’t ever log in to run the per-user removal script.

    1 vote

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  6. Add an account feature to allow to convert from monthly to annual payment. It is currently impossible or so well hidden I cannot find it.

    Add an account feature to allow to convert from monthly to annual payment. It is currently impossible or so well hidden I cannot find it.

    1 vote

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  7. Custom Applications Scroll

    At IBM we have a large number of JWT applications currently whitelisted and we receive new requests for them daily. When we want to whitelist a new application, we have to click through 9 pages of Custom Applications listed in the admin console to Enable the App Authorization.

    This makes approving 4 applications a 30 minute process because each arrow click to the nexxt page takes up to a minute to load.

    Instead of having arrows to flip between the pages of existing JWT apps, I recommend a scroll bar so we can quickly scroll to the bottom of the…

    1 vote

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  8. Apply a custom support email address (i.e. support@mycompany.com)

    Apply custom email address (i.e. distribution list), rather than defaulting to the Box Admin's personal email address in error messages. This is most prevalent in our organization when users attempt to use apps that are disabled by our policy.

    The resulting error message is

    "This application cannot be used because it is not allowed by your Box Administrator."

    "If you have any questions, please contact your administrator at John.Smith@mycompany.com"

    For large organizations, with global offices, and as an enterprise-class application, Box should provide the ability to have a distribution list email address rather than an individual (ex. support@mycompany.com)

    1 vote

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  9. Update Shared Link Reports to Stop Security Flaw

    Whilst I see this issue was raised a few years ago, I wanted to separately address this.

    Currently, from discussions resulting from a support case ticket, when I send a shared link email, there doesn't appear to be a shared link report that includes critical details such as the date the shared link was sent together with at least the email address of the recipient.

    The shared link report under User Activities only appears to show actions by the owner of the link and no details of the recipient (i.e. download/access details).

    As it appears there is no way that…

    1 vote

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  10. Content Manager needs bulk folder/file re-assignment tools

    If a user changes departments or leaves, must be a way to re-assign files and folders - not just a choice of all owned material to one designated user (if deleting the prior user's account) or update one folder at a time. That is unsuitable for enterprise management.

    Might also want to allow login from the support suggestion link before slamming a red bar demanding a sign-in other than the default Anonymous.

    1 vote

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  11. Enhance Custom Applications for large enterprises

    Concerning "Custom Applications" (Admin Console-->Enterprise Settings-->Apps-->Custom Applications), the limits enforced by Box are entirely too low for a large enterprise.

    --The dashboard for Custom Applications shows "22 of 25 App User licenses used". However, I only see 10 listed on the page. When I click the arrow icon to advance to page 2, I then see two more. So I can only view 12 of the 22 apps.

    --When I click the 3-dot icon to the right of one of the apps to view the menu of actions, then click one of the actions, the view re-positions to the Box…

    1 vote

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  12. Remove message model when changing owners

    We would like message prompts that come up whenever with changing owners to be gone within the move and copy module so moving items between different folders is faster and quicker.

    1 vote

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  13. Consolidate User and Event Log Files

    I am currently downloading Box event log files for my company and am seeing instances where the User Event log and the Admin Event log have holes in their data.

    For instance, User Event Log is giving us fields such as item path (path_collection) and file/folder description, but it is not including field data such as IP address.
    Conversely, Admin Event Log is giving us IP address, but not item path or file/folder description.

    We are trying to prevent duplication of data on our end, so we would like to be able to use one log or the other; however,…

    1 vote

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  14. check status of options in the admin console

    We can't check the area of Zones option now, Box should be better to check status of options in the admin console. That's not only Zones.
    We heard so from my customers.

    1 vote

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  15. Limited Service Related Emails to Certain Users

    Do this instead of having users create inbox filters to avoid these messages.

    1 vote

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  16. Web App: Grey-out "Allow users to join as" setting when blocked via admin console.

    We have many users who have opened up tickets or ask questions in regards to the folder setting “Allow anyone who can access this folder from a shared link to join as a collaborator. Allow users to join as.”

    This option is disabled, yet unlike the other options which are disabled, this is not greyed out. It throws a non-descript error of “Sorry, there was a problem saving the settings for this folder” which leads users to believe there is an issue with their access level, rather than this is not current functionality. Can we please have this option greyed…

    1 vote

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  17. Do not display custom logo/branding by country or region

    Would like to have our custom logo blocked for a specific country due the political sensitivity associated with that region.

    1 vote

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  18. Allow filtering by application name or service type within the reporting UI (ie: Box FTP Server).

    Currently, I can filter in the reporting UI by clicking things like the user or file name from the reporting results. I used to be able to click on "Service: etc", but it didn't do anything.

    Box has since removed the ability to click on this, but we would find it helpful to be able to filter these results within the reporting UI.

    1 vote

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  19. Account Creation Notification: When new users are added, email admins => unclear wording and missing feature

    When a new account is created, notifications should not go to all admins. Admin should have the choice to select who gets the notification (all Admins, main admin, co-admins, specific co-admin)

    Most large organizations have co-admins assigned to monitor created users, to support / track and managed account creation and tie it to SSO or internal helpdesk processes.

    1 vote

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  20. User Activity report: Add number of folders user has been invited into and number of folders user has invited others into".

    This requires a lot of Excel merging today and not easy to get to this information.

    1 vote

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