Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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189 results found
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View Legal Hold Policy for File/Folder in Web App
Need the ability for users to be able to view in the web app which Legal Hold Policy their content is held under. Just like how the web app currently shows in case of Retention Policies.
1 vote -
Ability to move deleted trash items to org wide "Vault"
User some times delete trashed items by accident (instead of restoring them), asking Box Admins to raise support ticket to retrieve from the backup.
Also, some organizations have legal requirements or policies to retain files & folders indefinitely, yet want to hide from users when user have decided to deleted completely from their Trash.
This shall hide permanently deleted trashed items from the users, but allowing Box Admins to see/retain them and quickly restore accidentally deleted trashed items.
1 voteThank you for the suggestion! At the moment there is no plan for this feature. We may look into this in the future.
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Ability to automatically set auto-deletion of subfolders under a given folder.
Currently, we can manually set auto-deletion of a folder via folder settings. We want auto-deletion be set automatically for all newly created folders and files that are under a given folder (in a similar way as how folder-based retention policy auto-delete file versions under the folder.). Unlike retention policy which only admins can configure via admin console, we want this feature to be configurable by end users.
1 votePlease help us understand the use case more. Thanks!
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Compliance & Retention of File Activity Comments
We are using the Activity section on each file to keep a running list of processing notes for each documents - ie invoice approvals, marketing and advertising review, etc. More granular control of comment governance would be very helpful.
For instance, including comments in permission settings to prevent a user from deleting comments, or include in Governance Admin Panel an option to disable comment editing. Comments should also be subject to the same retention requirements imposed on the file itself - ie if the file has a 5 year retention period.
Also, while there is a User Activity report that…
11 votes -
Allow to freeze file and folders
Allow to freeze file and folders, which will not allow any collaborators including the owner to perform any changes to files and folders. Example: prevent creating new versions of the files, prevent moving content to trash, prevent change of metadata etc. Basically complete lock, which can only be unlocked at the end of a retention period. The purpose is to manage enterprise records. May be some sort of retention policy that lets us do the above. The current lock feature does not provide the level of freeze we are looking for.
4 votes -
Include all file names in expiration notices of retention policies
Retention notifications to include the name of each file (instead of just names of folders containing the files) that will expire in 14 days
25 votesWe are targeting a solution to be released in the calendar year 2025. Please reach out to learn more!
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Contents Security should report the cause of policy violation
When [Contents Security] catches a policy violation, Box tells the name of policy only. So Box users need to find the violation data though the file. If Box can explain a detail point of violation, it will help users to understand and find the cause of violation quickly and easily.
4 votesThank you for the suggestion! At the moment there is no plan for this feature. We may look into this in the future.
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Add an event for file being released from legal hold.
We already have an event for removing the legal hold assignment, but that doesn’t tell us if each of the files under that hold is released from the hold or not.
2 votes -
Ability to delete expired policy
I hope to be able to delete a policy that is retired and no files are applied
1 voteThis is currently not planned; for compliance reasons, we do not delete retired policies. We will revisit if there are more customer demands. Thanks!
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Apply policies to duplicate files
Identify duplicate files in Box, and apply any policies in place onto all duplicates
9 votesWill need to understand the use case more (e.g., examples of duplicates to understand customer’s definition of a duplicate, how a duplicate can be created, etc.).
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Set multiple email accounts for the “To a specific email address” of Compliance Email Archive
Would like to set multiple email accounts for t “To a specific email address” of Compliance Email Archive.
1 voteThank you for the suggestion! At the moment there is no plan for this feature. We may look into this in the future.
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UI for Legal Holds
A piece of UI feedback on legal holds: the buttons “release” and “report” are quite close to each other, but do drastically different things. While there is a secondary confirmation screen, it still might be useful to create more physical separation between the two to prevent mistakes.
1 vote -
Warning when moving files into folders with different retention policies
Warn or prevent the user if they are moving a file from a folder with longer retention policy to a shorter retention policy that the longer retention will still hold
8 votes -
Define version limits by user, folder or file
We like the ability to set the number of file versions per user, folder or file
7 votesHi, this is an interesting idea, however, we would be worried about the configuration complexity of adding differing version limits below the enterprise level.
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Reset Governance settings
JFE Steel like to reset Governance setting when Box turned on Governance setting again. JFE Steel set up upload policy when they had POC. Then they did not purchase Governance. When they purchased the Governance later, the setting the customer configured before became effective again. This confused customer. So, Governance setting should be reset when Box turned on the feature.
1 voteThank you for the suggestion! At the moment there is no plan to reset Governance settings. We may look into this in the future.
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Custom Terms of Service - Archive of Previous ToS Text
Currently, when changes are made to the text in an existing custom ToS, Box does not save the original text that was signed off by previous users. Only the most up to date version of the text will be available in Box. I would like to request that, for compliance reasons, there's an archive of previous ToS available so it is clear which specific language each user has signed off on.
1 voteWe don’t have immediate plans to address TOS. We’ll want to see other feedback related TOS before determining if it makes sense to revisit.
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Additional approval for large delete actions
We'd like the ability to add an optional multi factor authentication or admin approval while deleting files or folders above some specific amount data e.g 50 GB.
4 votesThank you for the suggestion! At the moment there is no plan for this feature. We may look into this in the future.
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Indefinite retention for top level, Finite retention for sub-folders
Ability to have an Indefinite retention policy as a top level folder and Finite retention policies on sub-folders. Sub folders should by default inherit from the parent, but if listed in another policy then the sub folder should be able to override the default
a. This would prevent having to have separate folder trees for Indefinite and Finite policies
b. The parent could be ‘Work in Progress’ and then just move to a sub folder…keeps the documents more logically organized by department
5 votes -
1 vote
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Restrict Classification edits to Governance menu
A admin can access the Classification template in the Metadata page and delete values of classification. That makes errors. Classification should be only accessible via the Governance menu and not via the Metadata menu.
3 votesThank you for the feedback. This specific use-case isn’t planned at the moment.
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