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223 results found

  1. About the uppercase / lowercase letters of email address at the time of invitation

    ■Request
    I would like to set an account to be recognized as a registered account regardless of uppercase / lowercase letters of the email address.

    ■Background
    When specifying a collaborator, if I specify a managed user whose email address contains uppercase letters, in lowercase letters only (or vice versa), the globe icon may be displayed (= displayed as an unmanaged user).

    In the Collaborator list after the collaboration is completed, it is automatically corrected on the Box side, and the globe icon does not appear.
    However, by displaying a globe mark when specifying a collaborator, it may cause confusion that…

    5 votes

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  2. Backups

    It would be very helpful if there was a way to automatically back up all my files on Box.com into a different Box account or possibly onto another site or server somewhere.

    I say this because I would like to give certain employees the ability to delete so they can reorganize my files, but I'm concerned that some day someone will somehow accidentally delete all my files. It would be nice to have period backups that I could rely on automatically.

    5 votes

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  3. Product feedback in Japanese on Box Pulse

    We want the ability to send Box product feedback in Japanese on Box Pulse.

    5 votes

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  4. "You removed all applications from your Login Activity List" Email and no Box Documentation

    After changing passwords users receive an email stating that "You removed all applications from your Login Activity List, The following [yyy] applications were removed from your Login Activity List:"

    It would be very helpful if Box had a KB or documentation that we could share with Users around this email. The email is confusing to users and we receive many service desk requests asking for clarification from this email. Box, can you please create a KB please.

    5 votes

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  5. User reporting or user visibility to their own content via 'my' content manager

    We want to enable our users with reporting capabilities.

    The admins use content manager heavily. We think it would be great for users to also have a high level view of their owned and shared content.

    These reports/view could include: File/folder index of folders and documents they currently own and share.

    5 votes

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  6. Ability for users with viewer privileges to open files in desktop applications

    In BoxWeb, users with viewer privileges have the "Open" button grayed out and cannot deploy files on the desktop.
    However, BoxDrive allows users to open Office files as "read-only" even if they are viewers.

    With BoxDrive, when a file with viewer privileges is opened, it is extracted in the Office application, but with BoxWeb, if you want to view the file using the Office application, you need to download the file, which is time-consuming and cumbersome.
    I would like to see an improvement so that the file can be extracted directly in Office without downloading.
    I would like to see…

    4 votes

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  7. Grid View For Shared Links

    For people accessing a shared link on Box, without having been invited to collaborate, there ought to be an option to view files/folders/etc in "Grid View". This is available on mobile devices and when you are a collaborator -- but if you're accessing a shared link from a computer, this option is not available.

    I needed to share a folder containing several thousand photos with an email chain I was a part of. I wanted the recipients to only be able to "view and download" so sharing with a link was more appropriate than inviting them all to collaborate on…

    4 votes

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  8. Reminder of auto deletion?

    With auto deletion, could you tick a box if you would like to be reminded of the deletion, confirming you are happy to delete? With an option to extend the deletion date?

    We would find this beneficial, as we set our files at a year from when the project ended, however sometimes our projects go longer. A reminder would be helpful to triple check we are happy with deleting.

    Thanks

    4 votes

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  9. Please create a BoxCLI that can be used by general users.

    Currently, the BoxCLI is only available to administrators.
    We have received requests from non-administrative Box users to do their own work from the command line.
    This is a very strong request.
    Please create a BoxCLI that can be used by general users.

    4 votes

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  10. Function to disable comments, tasks, and version history when "Hide collaborators and their activities from non-owners" is enabled in the "P

    We would like a function to disable comments, tasks, and version history when "Hide collaborators and their activities from non-owners" is enabled in the "Privacy" folder settings.

    If you invite multiple external collaborators, you don't want external people to detect who you are inviting.
    There is a function to hide collaborators, but if invited external users use comments, tasks, version history, it will be possible to see who is invited, so we would like to disable these functions I do.

    4 votes

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  11. Have cursor be in New Folder name input upon selecting New/Folder

    This used to happen automatically but now when a user creates a new folder, they have to click into the folder name input box; last month, this was not an issue (i.e., when a user clicked New, then Folder, they could instantly start typing the name of the new folder and then click Create to make the folder).

    4 votes

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  12. Support

    Provide support contact details, atleast a chat bot for real time fixing of issue. Please consider the users sense of urgency.

    4 votes

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  13. When a folder lock is performed, the result must be output to the event log.

    Even if a folder is locked using the Folder Lock API, the operation log is not output to event information.
    We are having trouble determining if a folder lock has really been applied unless it is output in the event information that the folder lock has been applied.

    Folder Lock API を用いてフォルダをロックしても、操作ログがイベント情報に出力されません。
    フォルダロックしたことがイベント情報に出力されないと本当にロックがかけられたのかどうかが判断できず困っている。

    3 votes

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  14. Speed up the file indexing process

    Accoding to the website, indexing usually takes around 10 minutes (sometimes more than 10 minutes), but it often takes half a day to a day or more.
    This indexing process is taking too much time and affecting the invoicing process, so we would like to improve the processing speed.

    (In Japamese)
    【ファイルのインデックス作成プロセスを高速化】

    ウェブサイトではインデックス処理は10分程度(場合によっては10分を超える)と書いてありますが、たびたび半日~1日以上かかることがあります。
    このインデックス作成処理に時間がかかりすぎており、請求書発行処理に影響を及ぼしているため、処理速度を改善したいです。

    https://developer.box.com/guides/search/indexing/(英語)
    https://ja.developer.box.com/guides/search/indexing/(日本語)

    3 votes

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  15. Set the number of invitation reminder emails to be sent.

    When a managed user invites an external user, I would like a feature that allows them to set the number of reminder emails to be sent, such as once a day, once every three days, once a week, etc.
    This prevents random and careless reminder emails from being sent repeatedly to users of other companies.

    (日本語)
    <送信する招待リマインダーメールの数を設定します>
    管理対象ユーザーが社外ユーザーに招待した際に、リマインドメールを1日に1回、3日に1回、1週間に1回など、送信回数を設定できる機能がほしいです。
    これによりランダムかつ不用意に何度も送信されるリマインドメールが他社のユーザーに送信されることを防ぐことができます。

    3 votes

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  16. If the parent company and multiple subsidiaries are using Box in separate tenants, I want to be able to manage them with one tenant.

    If we were to integrate a parent company tenant and multiple subsidiary tenants into one tenant, it would take a lot of time to migrate a large amount of data, and it would be difficult to parallelize business operations, which would be unrealistic.

    As an example, if the management is performed by the parent company's tenant, the purpose is as follows.
    ・User management is done by the parent tenant.
    ・Leave the data as is to multiple subsidiary tenants.
    ・like to see not only the treatment of different tenants as separate companies, but also a bracketing that makes them the same…

    3 votes

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  17. Remove the "Restore All" from the users Trash page.

    With governance/retention set to indefinite, users trash folder grows larger every day. Instead of having a "restore all" button, Box should change it to a "Restore Item" button. There are more cases where that would be more beneficial than a "Restore All" button

    One of my customers hit a "Restore All" button when they were trying to restore a single file, and it put back thousands of items into Box that had been deleted over the past several years. It created an IT nightmare, and they had to use reports to go delete everything that had restored.

    Adding a "restore…

    3 votes

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  18. I want to be able to check the number of contents including file versions

    The only way to check the number of contents, including the number of versions, is by visual inspection at this time.
    It is very time-consuming and labor-intensive to just visually check the number of versions as the hierarchy increases.
    Therefore, we would like to have the ability to easily check the number of all versions, even when the number of contents is large.
    Example:You can make it the output target of the report, etc.

    バージョン数を含むコンテンツ数を確認する場合、現時点では目視で確認する方法しかありません。
    階層が多くなることでバージョン数を目視で確認するだけでは非常に手間となり時間が掛かります。
    そのため、コンテンツ数が多い場合でもすべてのバージョン数を簡単に確認できる機能が欲しい。
    例:レポートの出力対象にしていただく、など

    3 votes

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  19. Dedicated File Shortcuts without using Bookmarks

    Currently if I want to create a link from one folder to a file or folder stored elsewhere in the system, the recommendation is to use Bookmarks. This method has several disadvantages.

    • First, it requires creating the link on the target file or folder, meaning you need to navigate away from the folder where the bookmark needs to exist.
    • Second, shared links can be removed, disabled, or expired, which would break the bookmark.
    • Third, bookmarks do not work in Box Drive.

    I would suggest a dedicated mechanism within the Box system for creating and maintaining shortcuts, which…

    3 votes

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  20. Setting up Box Edit to open in multiple applications

    Currently, when editing a file in Box Edit, there is only one application based on the extension that can be opened on the desktop.
    If you want to change the program selected by Box Edit, you need to change the registry value (HKEYCLASSESROOT\SystemFileAssociations).
    However, depending on the user's environment, registry operations may be blocked by the administrator and cannot be circumvented in this way.

    Can you please develop a standard feature that allows multiple applications to be selected when opening a file in Box Edit?
    This would greatly improve the efficiency of the work.

    現在Box Editでファイルを編集する際にデスクトップで開く事のできる拡張子に基づくアプリケーションは1つのみです。
    Box Editで選択されるプログラムを変更する場合には、レジストリの規定値(HKEY…

    3 votes

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