Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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187 results found
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How do I talk or chat with someone from box.com?
How do I talk/call or chat with someone from box.com?
1 voteHi there. Please contact our Product Support team here: https://support.box.com/hc/en-us/requests/new
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BOX Error when transferring files from Public to All other Folders
The error message when transferring files from Public to All Other Folders is a little misleading. I would argue here that the system is asking for more of a confirmation before proceeding as opposed to reporting an error. The fact that this says “error occurred” and shows up in red doesn’t do a good job of conveying that you can do this if you click the Details button … just a question of whether you know what you are doing or not.
1 vote -
We have 700+ users. There should be an easy way that an admin or co-admin can notify everyone.
Example: say we need to do some maintenance and would like to notify all of our users. Right now I was told the only way to do this is to email everyone or share a link with everyone. With over 700+ users that would be a LOT of emailing or sharing. Can you please create a way we can send out a notification to our whole enterprise?
3 votes -
Provide Notification when user is removed as a collaborator
Right now, users do not get a notification when they are removed as a collaborator from a folder. This can cause confusion as this could be caused by a number reasons (ie deletions, inactive users), and results in admin assistance to dive in to what may have occurred. Users do get a notification when they are added to a folder, so they should also get one when they are removed from a folder as well
1 vote -
File Upload Notification - Ability to set alerts to a specific managed user per folder
File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.
We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed user/s…
1 vote -
Notifications of login activity sent by email should state the timezone used
Emails with login activity sent by Box are not in the local time and the actual timezone is not stated. I have been advised by Box these notifications are in Pacific Time. It would be useful if timezones could be identified in emails sent by Box - when trying to determine if there have been illegitimate logins, knowing the correct time is critical.
2 votes -
Allow users to REPLY TO folder invitations
When I invite a user to a folder, they receive an email.
Today the email subject is:
My Name has invited you to work together in "Folder Name"
The From in the email is:
My email address on behalf of My name noreply@box.comIt would be extremely helpful for users to be able to reply directly to the invitation back to me. Instead, the users get an NDR.
We work with several other providers, and their notifications have the reply to: set as the user sending it.
3 votes -
Download notification when opening a file
Currently. Download notification. Opening a file through Drive, which downloads the file on demand, and does not trigger this notification. For example, user A download a file through Drive, Folder owner B doesn't receive download notification although the folderset download notification in Folder settings. The download event should trigger sending notification. Expected Behavior: Opening a file through Drive, which downloads the file on demand, and it triggers this notification. Steps to Reproduce: 1. Folder Owner set download notification by selecting "Override default settings for this folder and all subfolders" 2. Opening a file through Drive, which downloads the file on…
4 votes -
@mention all users
"@all" to @mention all users with access to the file
23 votes -
Deliver Email Notification with the title including the actual folder on upload.
Currently, people get email notification with the title including parent folders when uploading to multiple file even though people upload to child folder. The title makes them a bit confusion and lead to know them there is upload event on parent folder.
1 vote -
Request to suppress collaborator invitation emails.
When needing to invite a single user into multiple files and subfolders within a given folder, but not into all files in that specific folder, we'd like to see a way to suppress the email notifications that are automatically sent to that user each time the collaborator invitation is sent.
Currently there is no way to choose to not have the email notifications go out and then it inundates the user's inbox.
5 votes -
delete confirmation
Delete/move to bin function - confirmation dialog should confirm filename of file being deleted/moved to bin?
7 votes -
Add permissions to a folder without emailing everyone
I'd like to be able to edit permissions directly in a folder without sending and receiving a ton of emails. I have not found a way to do this - even silent mode on the admin account does not allow for this. I think the notifications within Box are sufficient to let people know their folder permissions have changed and if I want to send an email it is easier if I just send a single email outside of Box to all affected.
10 votes -
We would like for emails to be the first method of notification instead of the notification bell in the account
We would like for emails to be the first method of notification instead of the notification bell in the account
3 votes -
Failed login email alerts
It'd be great if the "failed to log in 5 times” email alerts included the time, IP address, location, and what part of Box the user was trying to log in to (e.g. web app, desktop app, FTP, API, etc.) for each of the failed attempts. That’d make it a lot easier to track down any issues on our side, or determine whether there was an internal security issue to investigate. If it could also include similar details about the last couple of successful attempts, that’d also be helpful, just to see if there’s a deviation from a pattern
4 votes -
Custom branding appear for collaboration invites
We would like custom branding to appear for collaboration invites.
15 votes -
Change the mail format of Notification to plain/text.
Currently the notification mail format is HTML only can not change the format.
Request to change the format to text/plain.16 votes -
Disable integration email notification
ForeScout currently has an integration setup with DocuSign to upload a copy of any completed PDFs to Box. When this occurs, we receive an email from DocuSign with the PDF attachment and also the below email from Box. This is the Docusign to Box integration. The email from Box does not provide detail around where the file was saved or a link to access it. Given that we have a rather high volume of these uploads, I was wondering if there was a way to disable email notifications like this.
2 votes -
Hide annoying Move Items security warning popup message
Ability to suppress user popup security notification that warns about moving file will make content available to anyone with the link and to collaborators outside of your company.
Move Items
This content will be available to anyone with the link and to collaborators outside of your company.
You have chosen to move the selected item to the folder 'folder-name'. This folder has collaborators outside of your company and has a public shared link enabled. Do you want to continue?
14 votes -
I would like to be able to turn off pop ups in Box
As I open and close files, I get pop ups that I have to close. I have tried to block them with browser settings, but that does not help. I want to be able to turn them off
2 votes
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