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566 results found

  1. I would like shortcut files created on Box Drive to be reflected on Box Web as well.

    I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
    However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
    I feel this kind of specification is very inconvenient.
    I would love to see you respond to make this happen.

    (Japanese)
    Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
    無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
    しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
    同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
    このような仕様だと大変不便に感じてます。
    実現に向けて是非対応してほしい。

    38 votes

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    researching  ·  1 comment  ·  Box Drive  ·  Admin →
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  2. Box Drive specification improvement request

    Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
    Here are the details:

    Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
    ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

    In…

    16 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  3. Box Drive client should fall back to attempt direct connection if proxy fails

    In short, if Box Drive sees a proxy and attempts to connect via the proxy but that fails, it should fall back and attempt a direct connection before failing completely.

    I experienced this on Windows. Not sure if it would apply to other OSes or not.

    The specific details...

    I'm in a Corporate environment with a laptop. When our laptops are on the corporate network, we do go through a proxy. But when off of the corporate network, like working at home, it doesn't use the proxy. We use an auto-config proxy .pac file to control the proxy on and…

    7 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  4. Request faster synchronization of Box Drive

    The company expects it to take a few minutes to reflect the data to Box Drive, but this is not enough to withstand actual operation in the business.
    Pressing "Refresh Folder" will resolve the issue, but I don't think it is a drastic solution in terms of improving the synchronization speed of Box Drive.
    We request faster synchronization of Box Drive, such as synchronization with a reflection speed of at least 1 minute or less.

    Box Driveへのデータ反映には数分程度かかることを想定しているとのことですが、これでは実運用で耐えられません。
    「フォルダを更新」を押せば解消はするものの、Box Driveの同期速度向上という点で抜本的な解決ではないと思います。
    少なくとも1分以内の反映速度で同期を行うなど、Box Driveの同期速度の高速化を図るような手段を要望します。

    5 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Box Drive Moving a Folder Off of Drive Fully Deletes it From Box for Mac FPE Users, Folder Lock API Enhancements

    For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
    However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
    For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake…

    5 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Gap in deleting a file being locked between WebApp and Box Drive

    In WebApp, collaborators don't have trash menu against the locked file, meaning collaboration cannot delete it during being locked. However, they are able to remove the locked file from their drive and leave an error in problem items. This deletion can only be done within Box Drive and the file isn't actually deleted. After removing the file lock, Box Drive will make it effective on Box. This can lead the users to create a same item before removing the file lock, and edit.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Manual pause syncing

    Sometimes I want to reorder / organize / rename files before syncing.

    129 votes

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    41 comments  ·  Box Drive  ·  Admin →
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    Thank you for the suggestion. We currently do not have this planned on our roadmap.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

  8. Allow Us To Move Collaborator Folders to a sub-folder without removing the permissions

    When a user shares a folder with us it sits in our Root folder. Can these show up in a Shared folder to save our Root folder having a load of odd name folders. We believe you can do this in Dropbox.

    ideally we need to be able to change the folder name at our end too without amending it at the user end.

    3 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  9. Back up desktop and documents folder

    It would be really useful if there was an option within box drive that would sync the users desktop documents and perhaps download folder to a folder within box.

    I know users could just save the files on to box drive but that doesn't always happen (temp needed files etc) this would act as an almost auto back up feature.

    3 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  10. Enhanced Lock/Unlock on Box Drive for CAD files

    I hope the Enhanced lock/unlock experience, which is currently only available for Office files, be made available for CAD files and others as well.

    84 votes

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    4 comments  ·  Box Drive  ·  Admin →
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    Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive. 


    Please keep the feedback & use cases coming to help us prioritize this in the future!

  11. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Ability to save alphabetical sorting

    Dennis Bartch
    1 year ago
    Platform: Windows 10 Enterprise v. 20H2

    Browser: Chrome v. 94.0.4606.71 (Official Build) (64-bit)

    Does anyone know if there a a way to save my "Files and Folders" sorting preference? I want to retain sort by "Name, ascending" as the default, but cannot find anywhere to save it, so every time I navigate away from a folder and return to it, I have to re-sort by name again. The default seems to be "Updated, descending."

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. BoxSign request from Box Drive

    It would be nice to send a box sign document straight from Box Drive instead of logging into the web app and doing it from there. We mostly use the Box drive in our company.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  14. I would like to have the ability to display folders fixed on Box Drive search.

    We are aware that the search function of the Box Drive requires a search to be performed each time.
    Since it is time-consuming to search each time, we would like a setting function that allows the desired folder to be displayed (arbitrarily selected) when the Box Drive search screen is launched so that folders can be easily checked.

    (Japanese)
    Box Driveの検索機能は、都度検索をかける必要があるのは認識しています。
    毎回検索をすると手間であるため、フォルダの確認がしやすいようにBox Drive検索画面立ち上げ時に希望のフォルダを表示(任意選択)可能な設定機能が欲しい。

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Box Drive doesn't support windows store apps

    When some photo which is accessed by File Explorer included BOX Drive is open by photo app of windows store app, the windows will be crashed.
    The BOX Drive has to support windows store app.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Box Uploader should be also listed as the Box File Owner

    It is frustrating to see that the Owner of a Box Folder structure, is listed automatically as the Document Owner. Can this be changed to reflect the Owner as the person who uploaded the file instead. So if there are any questions on files, it goes to the right person, rather than to a Box Folder Owner who actually would have to field and re-direct as appropriate which is not ideal.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Drag and drop files on Box Drive

    I can't drag and drop to move a file as easily as on google drive
    The all files folder should automatically expand when I plan to drop a file to move it to.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Box closes when close an app on windows web

    When opening an app, the close button on the top right of the app page, closes the entire page and exit Box (e.g., if Document or excel sheet is opened from Box Drive).
    It would be better if the close button, closes the app and falls back to the main Box drive page.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  19. Please add Password Protection as a FREE feature

    It's just a disappointmet to have password protection of your files as a paid feature. For me it's a deal breaker...

    1 vote

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    1 comment  ·  Box Drive  ·  Admin →
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  20. Direct Download Option from Right-Click Context Menu

    Currently, when using the Box Drive on Mac Finder or Windows Explorer "right-click > Share > Copy shared link" only gives you the option for a share link that open to the web-browser preview page.

    This is obviously not the preferred method for sharing files to people who need to download assets quickly.

    Just give the option for "Copy shared link" and "Copy Direct Download link" in the context menu.

    Thank you!

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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