Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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600 results found
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Box Drive performance improvement request when using VDI
The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
It was found that the delay was caused by a large number of disk I/Os.
We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
Please improve performance.(Japanese)
「VDI利用時におけるBox Drive性能改善リクエスト」Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
性能改善をお願いします。109 votes -
Unify move and copy behavior between BoxDrive and the Web browser.
There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
Since there are many users who use BoxDrive as their main application, we would like to see the…19 votes -
I would like to see functionality added to the terminate_sessions API to delete cache information.
When an administrator deletes BoxDrive session information, the cache remains.
Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
In the above difficult case (because deleting the client's cache seems difficult due…18 votes -
I would like shortcut files created on Box Drive to be reflected on Box Web as well.
I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
I feel this kind of specification is very inconvenient.
I would love to see you respond to make this happen.(Japanese)
Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
このような仕様だと大変不便に感じてます。
実現に向けて是非対応してほしい。48 votes -
Box Drive specification improvement request
Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
Here are the details:Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)In…
39 votes -
Lack of clear notification of whether BoxDrive is syncing or not
There should be a clear icon in the Finder AND in the BoxDrive top menu icon clearly showing whether syncing is on or off. Support told em the only way to know if files are correctly syncing is to look at the files in the Finder and if there are NO ICONS then it's working. The lack of something is not a reasonable way to identify is something is working correctly. PLEASE add a symbol that shows the synching status that is easy to confirm!!
7 votes -
Request faster synchronization of Box Drive
The company expects it to take a few minutes to reflect the data to Box Drive, but this is not enough to withstand actual operation in the business.
Pressing "Refresh Folder" will resolve the issue, but I don't think it is a drastic solution in terms of improving the synchronization speed of Box Drive.
We request faster synchronization of Box Drive, such as synchronization with a reflection speed of at least 1 minute or less.Box Driveへのデータ反映には数分程度かかることを想定しているとのことですが、これでは実運用で耐えられません。
「フォルダを更新」を押せば解消はするものの、Box Driveの同期速度向上という点で抜本的な解決ではないと思います。
少なくとも1分以内の反映速度で同期を行うなど、Box Driveの同期速度の高速化を図るような手段を要望します。13 votes -
Admin-level alert notification on certain Box Drive permission errors
Users can create folders in Box Drive at the root level. In a closed folder taxonomy, the folder does not sync and fails with permission and/or problem item errors. If a user does not address the notification (or notifications are disabled), users can continue to create content in the unsynced folders. Icon overlays are also not reliable, so this will not be discovered until the content is lost due to hardware failure or software/OS reload. Consider alerting admins of these issues via the event stream or Shield-type alerts to prevent data loss, or disabling the creation of folders this way.
4 votes -
Box Drive client should fall back to attempt direct connection if proxy fails
In short, if Box Drive sees a proxy and attempts to connect via the proxy but that fails, it should fall back and attempt a direct connection before failing completely.
I experienced this on Windows. Not sure if it would apply to other OSes or not.
The specific details...
I'm in a Corporate environment with a laptop. When our laptops are on the corporate network, we do go through a proxy. But when off of the corporate network, like working at home, it doesn't use the proxy. We use an auto-config proxy .pac file to control the proxy on and…
7 votes -
Ability to customize/configure the location of the shortcut to Box Drive folder on Windows.
We would like to have the ability to customize the location of the shortcut to Box Drive folder on Windows or to disable its creation.
Right now, the creation of the shortcut cannot be disabled or customized (just as the cache location cannot be customised), and it's always created under c:\users\username\desktop. This is not ideal for users who are not allowed access to userprofile folder.2 votes -
Prevent items with restricted movement from being moved on the Box Drive display
If "Do not allow ownership of content to be transfered to external users" is enabled in the tenant settings, content cannot be moved to external tenants by users other than the administrator.
However, when content is moved in Box Drive, although it is not actually moved, it appears on the display as if it is stored in the destination folder, and it does not return to the original folder until the user logs out/logs back in to Box Drive.
Content whose movement is restricted by Classification Policies will immediately return to the folder in which it was originally stored, both…
4 votes -
Prevent desktop box folder deletion
Please create a way to globally disable users the ability to delete folders from their desktop with Box Drive.
They are under the impression that if they hit "delete" on the folders they are removed from the Projects. This in turn has caused a lot of chaos from team members deleting the entire Project folders instead of going to the Box website and revoking their permissions.
No amount of training we try do it can solve this with a company our size.
Team members are deleting terabytes of data and it's exhausting trying to recover all this data.
4 votes -
Cancel Download(s)
It's absolutely insane that you cannot cancel file downloads from within the interface. I just started to download a folder locally (make available offline or Download Now option) and realized I didn't need the folder. I cannot cancel it. I have to wait till it finishes to remove it.
3 votes -
Allow Us To Move Collaborator Folders to a sub-folder without removing the permissions
When a user shares a folder with us it sits in our Root folder. Can these show up in a Shared folder to save our Root folder having a load of odd name folders. We believe you can do this in Dropbox.
ideally we need to be able to change the folder name at our end too without amending it at the user end.
7 votes -
box folder searchable on windows
Please allow MS Windows indexing Box folder so that we can search document directly from Windows explorer or cortana.
Thanks2 votes -
Box for Outlook: would be great if you could modify the attachment file name as you drop into Box.
Let's enable modifying the file name of the attachment in Outlook as it's saved into Box drop. Otherwise, I have to simply use Save As functionality in Outlook to modify the file name and get it to the right customer folder in Box. We use specific naming conventions to save files into customer folders. The document's file name needs to reflect the content. Without this detail, we have to wade through lots of documents in order to find what we need.
1 vote -
Limit office files (Word, Excel, Powerpoint) to be open through their corresponding web version
Limit office files (Word, Excel, Powerpoint) to be open through their corresponding web version. That is, only allowing these office files to be opened only through Word Online, Excel Online, etc. As of right now, these files are able to be opened through Google Docs and Google sheets, which alters the formatting of their original files.
1 vote -
Manage Box Drive folders that sync with the Box.com - I have to uninstall Box Drive from all of my devices
Because I cannot select which folders to sync from Box.com, I cannot use Box Drive which makes going back to One Drive extremely appealing.
This seems like such basic functionality and it's very disappointing that Box didn't provide it - and actually took it away when moving from Box Sync.
My idea is for Box Drive to provide the same basic functionality that Box Sync had and One Drive and Google Drive and Dropbox have.
1 vote -
Request to improve synchronization speed between Box Web UI and BoxDrive"
Request to improve synchronization speed between Box Web UI and BoxDrive"
We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
Our investigation of the synchronization speed is based on the following items.Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
Pattern 6: Delete the file on the Box Drive…1 vote -
Allow Document Date in the Home Page Column name and to sort in chronological order
The ability to add the document date and sort by this will be so helpful. Currently I am naming all documents to include the date to allow to sort chronologically. This feature will be great especially to ensure order of documents and their relevance.
1 vote
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