Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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635 results found
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Box Drive performance improvement request when using VDI
The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
It was found that the delay was caused by a large number of disk I/Os.
We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
Please improve performance.(Japanese)
「VDI利用時におけるBox Drive性能改善リクエスト」Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
性能改善をお願いします。128 votes -
Unify move and copy behavior between BoxDrive and the Web browser.
There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
Since there are many users who use BoxDrive as their main application, we would like to see the…39 votesIt's working as designed.
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Request to improve synchronization speed between Box Web UI and BoxDrive"
Request to improve synchronization speed between Box Web UI and BoxDrive"
We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
Our investigation of the synchronization speed is based on the following items.Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
Pattern 6: Delete the file on the Box Drive…20 votes -
I would like shortcut files created on Box Drive to be reflected on Box Web as well.
I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
I feel this kind of specification is very inconvenient.
I would love to see you respond to make this happen.(Japanese)
Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
このような仕様だと大変不便に感じてます。
実現に向けて是非対応してほしい。81 votes -
I would like to see functionality added to the terminate_sessions API to delete cache information.
When an administrator deletes BoxDrive session information, the cache remains.
Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
In the above difficult case (because deleting the client's cache seems difficult due…19 votes -
Box Drive specification improvement request
Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
Here are the details:Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)In…
40 votes -
Request faster synchronization of Box Drive
The company expects it to take a few minutes to reflect the data to Box Drive, but this is not enough to withstand actual operation in the business.
Pressing "Refresh Folder" will resolve the issue, but I don't think it is a drastic solution in terms of improving the synchronization speed of Box Drive.
We request faster synchronization of Box Drive, such as synchronization with a reflection speed of at least 1 minute or less.Box Driveへのデータ反映には数分程度かかることを想定しているとのことですが、これでは実運用で耐えられません。
「フォルダを更新」を押せば解消はするものの、Box Driveの同期速度向上という点で抜本的な解決ではないと思います。
少なくとも1分以内の反映速度で同期を行うなど、Box Driveの同期速度の高速化を図るような手段を要望します。18 votes -
Make external folders more obvious in Box Drive and Box Web
Currently internal and external folders are comingled in Box. Although collections can help organise data in the web app, for those who predominantly use Box Drive this could potentially lead to a DLP issue, particularly where the internal and external folders have nearly identical names. In both Box Drive and Box Web it would be great to be able to choose your own colour coding for these folders e.g. anything external showing red, or the ability to group all of your external folders under one main EXTERNAL folder.
2 votes -
Lack of clear notification of whether BoxDrive is syncing or not
There should be a clear icon in the Finder AND in the BoxDrive top menu icon clearly showing whether syncing is on or off. Support told em the only way to know if files are correctly syncing is to look at the files in the Finder and if there are NO ICONS then it's working. The lack of something is not a reasonable way to identify is something is working correctly. PLEASE add a symbol that shows the synching status that is easy to confirm!!
9 votes -
Automatic Size All Columns to Fit for Box Drive
It would be great if all columns in the box drive could be automatically expanded so that file names are not cut off. This feature is available in another product that we used.
2 votes -
Ability to see who locked a file
identify who locked a file within Box Drive. If there is a file locked, it would be helpful to show the collaborator who has locked the file.
2 votes -
Box Drive Folder Tree
I would like to see the Folder Tree in Box Drive
3 votes -
Remove box Icon from menu bar in macOS
There should be an option to remove the box Icon from the menu bar un MacOS
3 votes -
Remove the cautionary message at the bottom of file request page
At the bottom of file request link, the following message is displayed:
"Before submitting, please make sure that you trust this site, have the rights to the data and want to share this content to the owner of this file request.
Box Terms of Service|Box Privacy Notice"It does not seem professional at all. As we are paying to use the services, this should not be displayed. Okay if you want to advertise that its Box platform, leave the terms and privacy notice. If you are law firm etc, people are already cautious about sending files. the "advice" seems very…
1 vote -
Online-only applied recursively to mixed folder
It would be great if you could "online-only" a given folder when its contents within are a mix of partially online and offline.
My workflow often requires me to have individual files sporadically made available offline within folder structures, over weeks and months. Easy to lose track of what's locally stored and what's not.
I don't seem to have an option available to click on a given folder with partially offline / partially online files and just tell it to all become "online only" in a recursive manner.
On these types of partially synced folders, all I see is the…
1 vote -
Flag mutliple folders for Offline User
Currently, in order to mark a folder/file for offline, you have to do it individually. It would be nice to have the ability to drag select folders/file and have the context menu provide the option to mark grouped items as available, as you might with any other native Windows function.
1 vote -
Box Drive uses all upload bandwidth when sync
Set an option to limit the upload (optional and the download) bandwidth when sync is in progress or upload large files, because when devices are connected to slow internet lines, it consumes the entire bandwidth and cannot work properly.
Note that this is a standad feature of other similar tools.1 vote -
Visual indicator of "Problem Items" in Box Drive taskbar icon.
Our users frequently have "Problem Items" or sync errors in Box Drive that they don't know exist. It would be incredible if the "box" icon in the task bar had a (red?) exclamation mark appear when there are persistent sync errors so that a user knows they need to check out the issues and fix them.
Otherwise they never know there are problems unless they happen to notice a red exclamation mark in the finder/explorer window if they are in the folder with the issue.
1 vote -
Requests for additional features in Box Drive v2.33
We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.■Additional features that were an issue
Saving unsynchronized files upon logout
When logging out, users will be able to save files that have not been uploaded to Box.■Functionality Improvement Requests
Therefore, we would like to see any of the following realized for the ability to save…3 votes -
Box Drive support for bookmarks to files and folders
Box Web allows you to paste a link to a file or folder as a bookmark to quickly jump to that location. It would be great to have this work for Box Drive as well. The main use case is that we are moving from traditional Windows file shares to Box Drive. The experience is similar in that the files and folders are mapped in a hierarchical structure. The issue we are having is that some departments rely on Windows shortcuts to jump from one location to another in the shared drive.
The bookmark functionality seems to be able to…
3 votes
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