Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

250 results found

  1. Expaned Classification Policy Scale and Functionality

    A large enterprise customer is currently evaluating the effectiveness of Box's classification policies and need to audit their configurations to ensure they align with intended design and behavior. However, given current UI constraints that only show up to 100 folders listed under a classification policy (even though there are ~600 items under the policy), the only way to view or verify policy construction is to delete and rebuild these policies. Additionally, they noted the lack of ability to scope policies by user account or even root folders is a major hinderance in their testing and overall scalability of the solution.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Expand Classification Policy functionality and scale

    A large enterprise is currently evaluating the effectiveness of Box's classification policies and need to audit their configurations to ensure they align with intended design and behavior. However, given current UI constraints of a Classification Policy only able to show up to 100 items (even though the current testing has ~600 items under a policy), the only way to view or verify policy construction is to delete and rebuild these policies. Additionally, they noted the lack of ability to scope policies by user account or even root folders is a major hinderance in their testing and overall scalability of the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Shield Dashboard Enhancement Request - View detailed reports directly from dashboard graphs

    The Shield dashboard shows three different graphs about detected alerts, but in order to get the details, we have to output a separate user activity report.
    Since we want to see problems immediately on the spot, we would like to see improvements that would allow us to quickly see the details of alerts without having to leave the dashboard UI, such as being able to click on a graph to be taken to a page with more detailed information.

    Shieldダッシュボードには、検出されたアラートに関する3種類のグラフが表示されていますが、その詳細を取得するためには、別途ユーザーアクティビティレポートを出力しなければなりません。
    問題があった場合はその場ですぐ確認したいので、ダッシュボードのUIから離れることなく、グラフをクリックすれば詳細情報が表示されるページに遷移するなど、クイックにアラートの詳細が確認できるような改善を希望します。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. folder-setting to restrict who can classify content.

    Want more granular control over who can apply classification labels — specifically:

    Restrict end users from applying classifications to content that is shared via public/shared links.

    Allow only folder owners or admins to apply classifications in those scenarios.

    Still allow end users to apply restrictive/internal-only classifications to content that is not publicly shared (i.e., stays within the organization).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We would like to actively monitor the status of Box Shield and the Shield settings applied to our enterprise and environments.

    We would like to actively monitor the status of Box Shield and the Shield settings applied to our enterprise and environments.

    Doing so will provide the assurance needed that Box Shield is protecting us from threats, and mean we do not need to layer on our own file scanning as a backup.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. auto classification policies/engine to apply scanning of files within a compressed file

    Extend auto classification policies to compressed files (content within the zip) as well and have shield policies be able to enforce rules established for certain classifications. If something inside the unprotected compressed file is detected according to the auto classification policies, apply the same classification to the compressed file so the shield policies are adhered to.

    Without this, shield policies can be bypassed by simply zipping a file that would have triggered shield policy as the scan doesn't currently scan files within the compressed file.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Customize Shield Malicious Content Banner

    Customize the red header banner on files flagged via the Shield Malicious Content rule to support UX and change management, e.g., be able to add text like "Please contact help@customer.com for support".

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Access policy prohibiting copying and moving to external folders(gray folders)

    Current Status and Issues:
    Currently, when a file or folder with a classification label is copied or moved to a gray folder, the classification is lost and the associated access policy stops working.
    The only way to prevent this is to prohibit the move or copy itself by attaching a DL inhibit label.

    Desired improvement:
    Please add "Prohibit copying to gray folders" to the access policy so that it can be set for each classification label.

    Why it is needed:
    Because some customers are not attracted to Shield due to the above problem.
    Also, setting a "no download" label would…

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Ability to identify password protected files(パスワード付きファイルを特定する機能)

    If a file is password protected, Box Shield's deep scan cannot be performed.
    We would like to see a feature added to Box Shield to identify files with passwords.

    (和訳)
    ファイルにパスワードが掛かっていると、Box Shieldのディープスキャンが実行できません。
    パスワード付きファイルを特定するためにBox Shieldに、パスワード付きファイルを特定する機能の追加を希望します。

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Support 1 crowdstrike x multiple box tenants

    Support 1 crowdstrike x multiple box tenants

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese:
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Risk Score Based Trigger for Box Shield Malicious Content Detection Rule

    I would love an option to set Risk Score Based Triggers for Box Shield Malicious Content Detection Rules. This would allow me to prioritize alerts based on the risk score and/or only be notified when a file received a risk score above a certain threshold I could set.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. IP Whitelisting

    Please find our use case below for your better understanding and let us know how Box can support our requirements.

    We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.

    We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Request: Rich Shield dashboard

    Request for Shield Dash board

    The information of the graphs is so simple.
    Could you make the rich insight?
    For example, whne the targeted user who caused anomalous download started downloading a lot f contents, how much increased #s of DL day by day, Week by week etc.

    Currently we need to export user activity report if we want to know more. so rich insight will be helpful for Box admin.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Require comments when changing classification labels and keep history

    Require comments when changing classification labels and keep history

    Currently Box Shield does not allow the reason or history to be kept when changing.
    We would like to see a comment input field added to the UI when making changes, and also made mandatory in the administrator settings.

    If it is a file, we would like to leave the comment entered in the comment (activity) field of the file so that the end user can check the history.
    For folders, we would like to leave them as undeletable txt files, etc.

    Such a feature would allow all users above the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Auto Classification policy does not work when folders are copied or moved

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Unfortunately classifying child items upon move/copy operations of the parent folder is not being considered at this time.

  17. VS Exposure-type Ransomware

    Suggestion.
    Box Shield classification labels should be able to prohibit downloading via Box desktop (BoxDrive) or via linked apps, even if you are the co-owner or owner.

    Background Threat.
    Currently, the mainstream of ransomware worldwide is not of the encryption type, but of the exposure-type or dual-threat-type.
    Version control functions are not effective against exposure-type and dual-threat ransomware.
    An effective countermeasure against this type of ransomware is to prohibit the downloading of confidential files that should not be disclosed on the dark web.

    Issue to solve.
    Box Shield's no-download access policy and access policy restricting linked apps do not target…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. As so many deep scan alerts, we can't find alerts detected only by reputation scans quickly.

    Add the ability to search for alerts detected only by reputation scans.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Shared Link Expiration (Exception) Settings at Folder Level

    I need to be able to control the shared link expiration rules at the folder level, especially when they are an exception from the enterprise-wise rule. We have a handful of use cases that fall outside of the top-line structure, and updating links 1-by-1 is added workflow time on the team. Changing for all assets under a folder would save time and impact when links expired by accident or stay live beyond desired timeline.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Scope of Access Policy Application

    We request Shield Access Policy Settings to be applied in the external tenant.

    [background]
    The setting access policy in our tenant doesn`t apply to shared folders in external tenants.
    We consider it is a risk to move folders or files incorrectly to shared folders in external tenants.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base