Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

764 results found

  1. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    134 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Shaking BoxDrive

    My Box constantly shakes. When I open up my Box Drive on my browser, the entire page glitches and shakes.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Uploading files with exactly the same hash value on BoxDrive should not be recorded as a 'copy' in the user activity report

    If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
    In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
    This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.

    ■In Japanese…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Sometimes when working with AutoCAD files, the external references in the CAD files lose their path.

    It would be great if the external references (external files) are kept in the CAD file and not lose their paths. (I do wonder if this is happening because the path is too long).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Open in Box Drive

    Ability to click a link that opens the current web box folder on the local Box Drive. This would allow for quick local file editing when you navigated to the folder via web Box.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Remove box Icon from menu bar in macOS

    There should be an option to remove the box Icon from the menu bar un MacOS

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Be able to upload Box files from my account to another cloud storage (like Degoo)

    Be able to upload Box files from my account to another cloud storage (like Degoo)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Box Online Only

    Admins should be able to decide which groups of users are allowed to use Box Drive versus Box online only. Box Online only would increase security in that users would not be able to download files and would be forced to edit/view files in browser only. This helps tremendously in securing data that contractors need to access.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Show who has locked a file in Box Drive

    In the Webapp you are able to see who has locked a file, in Drive you cannot see this unless you navigate to the web. Heavy Drive users/customers require this information in the Drive UI

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Unify move and copy behavior between BoxDrive and the Web browser.

    There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
    In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
    However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
    Since there are many users who use BoxDrive as their main application, we would like to see the…

    43 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. How to delete a relay for an owner who is a deleted

    I would like to be able to delete Relay that are still owned by the deleted user.
    I would like to change the specification so can be deleted for relays with status inactive owner .

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Synchronize Single Files in folders

    We want the ability to synchronize individual files in a folder to the desktop rather than entire folders, allowing us to accelerate what is available in the WebUI faster.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Ability to 'select all' or 'multi-select' items for moving between folders

    Same as the title says: ability to 'select all' or 'multi-select' items for moving between folders. Why can't I select multiple files via a menu option, drag and drop, or any other method beside individually clicking every single item.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Shield Classifications Following Content in Drive

    In Box Drive, the classifications do not follow the content. For ITAR customers, I can copy a file from ITAR folders (with a shield policy) to another folder for non-ITAR content and share it without restrictions.

    This works in the web app, but not in Drive.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Not able to filter tags on images

    Every time I search for a specific tag after it is created, nothing comes up. What is the point of this function if I can't search for a tag I put on a specific image?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Box Drive:Stopping automatic version updates

    I request that an automatic version update stop function be added.
    When installing Box Drive on the template distribution PC, I would like to stop automatic version updates for a certain period of time in accordance with the distribution timing of the template distribution PC.

    We also request that similar functionality be added to Box Tools in the following titles.
    "Box Tools: Stopping automatic version updates"

    自動バージョンアップ停止機能の追加を要望します。
    雛形配信のPCにBox Driveをインストールするにあたり、雛形配信PCの配信タイミングに合わせて一定期間自動バージョンアップを停止したいと考えています。

    なお、Box Toolsについても以下のタイトルにて同様の機能追加を要望します。
    "Box Tools:Stopping automatic version updates"

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Search function

    The search function is not working and comes up blank. Can this be looked into and resolved please?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. ability to upload thumb for folders and links

    need to add capability to upload low res thumb jpgs for:
    1) Folders
    2) Bookmarks

    This need to work across all devices:
    1) Desktop browser
    2) Mobile
    3) App

    This needs to work on all platforms:
    1) Mac
    2) Windows
    3) apple and android

    THIS IS CRUCIAL EASY TO IMPLEMENT FEATURE THAT WILL DRAMATICALLY ENHANCE USER EXPERIENCE. IM A UX / UI CREATIVE DIRECTOR AND I KNOW IT WILL HELP ACROSS THE BOARD FOR MANY USE CASES AND MANY VARIOUS TARGET AUDIENCES.

    Thank you,
    Daria D.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Show file paths on "Error updating *** items..."

    If BoxDrive has some errors, it shows error on "Error updating *** items..." by clicking the gear icon.
    Then the error window says, "The original file was deleted on Box" on my environment.
    But it doesn't show the paths, but also filenames.
    So it would be very helpful if you could improve it to show the filenames and its path.

    Environment:
    macOS 13.6.7 (22G720)
    Box Drive 2.39.179

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base