Currently, when querying the User object endpoint there is no way to identify whether the quota for the user has been set to Unlimited, even though Box permits sending a "-1" parameter to set the space_amount.

When the object is returned, the space_amount for an Unlimited quota will vary depending on the total space allocation for our company.

The request is to add a new Boolean attribute, such as "isquotaunlimited" to return this information.

The ability to manage several subsidiaries under 1 instance

Currently if you go to Admin Console > ent settings > account info, we can see total storage space used in the Box instance. Can you add total # of files in the enterprise?

This report would include a each file name and any comments/captions related to the file. This could be used to quickly identify files with similar names, such as images uploaded through Box Capture.

Currently an admin looking at the Quarantine section of Content Manager is not shown any information about where the file was attempted to be uploaded, which is also where the file will exist if the admin clicks 'restore' (approves) the file.

REQUEST: Provide location information for quarantined files such as the folder path, owner, uploader, etc. This information is already in the policy violation email that's sent to admins, so it should also be available in Content Manager.

We use read only sync as a primary use case. Because users do not log into the webapp, they are not aware when their password expires and files are not being synced.

Currently, email aliases for users are poorly exposed in the Users page of the Admin Console and we also provide poor alias management functions on the users tab too.

Key Gaps:
1. No ability to promote an alias to be primary directly from the Managed Users page (must use instant log in - which not all co-admins have - in order to make this change)
2. No ability to remove an alias from the Managed Users page

Currently user avatars (profile pictures) can only be added, removed, or changed from an individual user's account settings and these avatars are not editable whatsoever via the admin console. Meaning for an admin to add one on behalf of a user or to remove one, they must use instant log in (which not many co-admins have).

When clicking to edit a user from the Admin Console -> Managed Users page, options to manage the user's avatar should be presented (just like we have for editing their name, email, etc.).

Admins must currently add folders to Groups in the Admin Console on a one-by-one basis, so if an admin has 10 folders to add, that's a lot of clicks.

You could simplify this process by supporting multi-select in the folder picker that's provided when editing a Group from the Admin Console.

Allow users to run reports on content they own.

We use the group admin functionality to allow project teams to manage their Box access. They have hundreds of projects at a time so it is not feasible for the Box global admins to manage this onboarding/offboarding (which occurs on a weekly basis). Group admins have the ability to create new users as a managed user but can not invite existing lite users, which places a bottleneck on IT to invite these users in. Alternatively error messaging around this could be updated to specify why the users can't be added (currently it is not clear).

Currently only Managed Users can be added to Groups in Box.

This request is to allow both Managed and (NEW) External Users to be added as members of Groups to easier bulk collaborator management.