566 results found

1. Offer preview of images for Box Drive or Box Sync.

   As a designer, when working on a publication, it would be helpful to be able to have a preview of images saved in Box for quicker identification directly from the Desktop Box Drive. Right now, we have to preview with Finder, which is an additional step and makes the process cumbersome. Thank you for your consideration.

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Box Drive Backups via Time Machine

   Allow Time Machine on a Mac to backup files stored on the Box Drive on my HD.

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Box Drive Accidental Deletion

   Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

   The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

   When this happens, it literally deletes all of the files and folders from Box.  For the user that made the deletion, it will also remove them as a collaborator from those files and folders the user didn't own.

   This causes a number of issues and use cases:

   1. The user realizes the mistake, stops the deletion and restores all of the data from the Trash via the Box UI. -Since the user was removed as a Collaborator, it is physically impossible to restore the shared folders and files because those physically sit in the Owner's Trash.  The Owner or an Admin has to manually restore the data.  -Depending on the timing if the restore is done versus the deletion, the user may or may not still be a collaborator on the Parent/Child folders, thus causing Orphaned Folders and Files during the restore.  In this case, all of the Orphaned Files and Folders will be restored to the user that is restoring the data without any of the previous Collaborators

   2.  The user creates a ticket with the Admin and the Admin manually restores the data; however, this can still have all of the same issues as #1 unless the data is all restored without breaking the Parent/Child relationships

   Current Admin recommended steps for resolution:
   1.  Run the Collaboration Report EVERY day
   2.  As soon as the issue is reported, run the User Activity Report for the user for the last 30 days (this will help when checking the unique ID's of deleted versus restored in Step #10), specifically selecting the "Moved to trash" (under File Management) and "Removed collaborator" (under collaboration)
   3.  Filter through the report to see what folders the user has been removed from as well as how many items were deleted and from where (specifically looking for the parent folders to not cause orphaning when restoring)
   4.  Based on that list, take the Collaboration report from #1 and filter it based off of the user that made the deletions email in column I named Collaborator Login.  This provides the list of folders and folder Owners that once the data is restored could still possibly have data in their trash
   5.  Login to the user's account or have the user that deleted the data, change the Files and Folders Per Page to 100 in Account Settings
   6.  Go to the Trash and select the "Items I Deleted Drop" down and either select the items to restore or select "Restore All" (this could restore files that truly should be deleted)
   7.  If there were no errors restoring, then run the Activity report again with the same settings from step #2 and also include "Restored from trash" (Under File Management), if there were errors skip to Step #11 otherwise go to step #8
   8.  Filter the report for "Trash" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in a new sheet
   9.  Filter the report for "Undelete" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in another new sheet
   10.  Compare those ID's, if they data sets are the same then all data has been restored.  Please note that if a "Restore all" was done on the trash this could include data deleted before that date and may have restore id  since the reports include 30 days
   11.  If the data sets don't match, then take the Collaboration report from #4 and as an Admin, log into each individual account and restore the deleted file from the Trash just like in #6 or reach out to the user's and have them do this (if files were orphaned, please check the root level for the user that restored the data)
   12.  To be 100%, the same activity report from #7 will need to be ran for every user that data was restored from but in this case only for the respective day and then compare the same way as step #10 with the existing ID's gathered in step #10
   13.  Finally, if still this doesn't line up log back into the account that deleted the data and check the root level for the possibly Orphaned files/folders

   This is the only way to be certain 100% everything has been restored

   Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

   The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

   … more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Box Drive path for InDesign linked files

   Background:
   We’ve moved the location of Box Drive to be outside the username location for our users. This allows for multiple users to work with InDesign , collaborate, and reference the correct asset links without issue. Reference – community.box.com/t5/Deploying-Managing-Box..

   Issue:
   However, if a user hasn’t previously viewed the file in BOX Drive (e.g. ‘downloaded it to force a local sync’) then the linking of the file still breaks. This causes the following issues : when the user opens an InDesign file, they still need to navigate to anywhere from 5 – 50 different file locations in BOX Drive to ‘open/sync/download’ the file so that BOX has it in the local sync to load into InDesign.

   Request:
   Instead of having to mark multiple folders, sometimes even hundreds of folder for those in the design business, for offline use, we want a way for that when the file is opened it ‘downloads/syncs’ the files behind the scenes automatically.

   Background:
   We’ve moved the location of Box Drive to be outside the username location for our users. This allows for multiple users to work with InDesign , collaborate, and reference the correct asset links without issue. Reference – community.box.com/t5/Deploying-Managing-Box..

   Issue:
   However, if a user hasn’t previously viewed the file in BOX Drive (e.g. ‘downloaded it to force a local sync’) then the linking of the file still breaks. This causes the following issues : when the user opens an InDesign file, they still need to navigate to anywhere from 5 – 50 different file locations in BOX Drive to ‘open/sync/download’… more

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Change local BfD folder UI to distinguish if collaborators are in folders (like webapp)

   Add UI to local BfD folders to know ownership/collaborators of folders (i.e. yellow = no collabs, grey = external collab, blue = owned externally + collaborators)

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Kyle Williams responded

   We currently do not have this planned on our roadmap.  Please keep the feedback & use cases coming to help us prioritize this in the future!

6. Auto lock/unlock for read-only file.

   Currently, BoxDrive works with AutoLockUnlock=1 as below.

   1. When we open a read-only settings(Windows OS file property), it is locked automatically.
   2. And then, when we close the file, the read-only setting is gone.

   Please improve as below.

   1. When we open a read-only settings(Windows OS file property), it is not locked automatically.
   2. And then, when we close the file, the read-only setting keeps.

   Best,

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Please add popup when adding or moving a file from local to Box

   We can easily add or move file from local storage to Box drive or browser.
   However, box does not prompt any popup when we add or move file.

   It may cause miss operation.
   So, Please add popup when add or movefile.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Give box the ability to store a MS Access database or enable locking or non-syncing

   Allow an MS Access database to be stored in box without it making new copies every time someone accesses the database.

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   4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Indexing Box Drive Offline Files

   I have access to a number of folders that I don't need frequently (if at all), but I do have a select group of folders that I use daily, and I keep these stored as files available offline. I recently migrated from a computer that used Box Sync to a computer using Box Drive, and I was very disappointed to find that I couldn't search my offline files using the windows file explorer. Instead, I'm forced to use the Box Drive search window, which requires that I search ALL of my folders, which frustrates many of my directed searches.

   I would like to see Box Drive to allow for offline files to be indexed.

   I have access to a number of folders that I don't need frequently (if at all), but I do have a select group of folders that I use daily, and I keep these stored as files available offline. I recently migrated from a computer that used Box Sync to a computer using Box Drive, and I was very disappointed to find that I couldn't search my offline files using the windows file explorer. Instead, I'm forced to use the Box Drive search window, which requires that I search ALL of my folders, which frustrates many of my directed searches.

   I… more

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Make File Properties available in Box Drive

    Make content-specific Properties viewable in Box Drive.

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    not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. box drive metadata

    With some of the new updates coming to Metadata, I'd like to request that Box Drive be able to support updates to Metadata on a folder/file.
    
    As a start, a context menu option that would take a user directly to the metadata page.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thanks for the feedback! This isn’t currently planned, but please keep the use cases coming to help us prioritize it.

12. Set up the Box Drive installer so the user gets to Single Sign On (SSO) by default

    There are quite a few steps when logging in to Box when installing Box Drive. It'd be helpful for us if the users could get to the SSO window directly instead of first having to enter their email address and then click the (not so obvious) ”Sign In with SSO” link.

    It'd also be great if the ”NORDUnet Box Service” could filter away the list of services based on the domain name in the email address the user just typed, especially since typing the name of the institutin and and then ”enter” (which I know one isn't supposed since the list is live filtered) gives a 400 error.

    There are quite a few steps when logging in to Box when installing Box Drive. It'd be helpful for us if the users could get to the SSO window directly instead of first having to enter their email address and then click the (not so obvious) ”Sign In with SSO” link.

    It'd also be great if the ”NORDUnet Box Service” could filter away the list of services based on the domain name in the email address the user just typed, especially since typing the name of the institutin and and then ”enter” (which I know one isn't supposed since the… more

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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13. My Microsoft Surface Pro is not compatible.
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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Windows 10 on ARM Support for Box Drive

    Currently, Box Drive does not function on devices running Windows 10 on ARM.

    ARM-based PCs are already taking over the Apple desktop and laptop ecosystem. Following that trend, Windows on ARM will likely become an increasingly important OS in the marketplace. Box Drive is an essential app for many Box users on Windows, and support will be necessary as the world migrates to ARM-based PCs.

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. About character limit of "description" of file property

    Please increase the amount of text you can write in the "description" in the file properties.
    I want to add a long description, but it is inconvenient because of the character limit.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Notification if an edit is made to a file

    When a user makes an edit to an excel document using Microsoft Excel Online a notification should go out just like the notifications for Download, Upload, Comments, Previews, and Deletes.

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Map Trash on Box.com to Box Drive App

    This is very useful to users who deleted a file accidentally on Box Drive App to recover it without opening Box.com.

    I once deleted one file through Box Drive, and it prompted that it would be deleted permanently and Stop me from undoing. I did not realize that it still can be retrieved from Box.com. If we have a Trash folder on Box Drive App that maps to the Trash on Box.com. That would be fantastic.

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Short cut link for the file in Box Drive should be available

    Windows shortcut link for the file in Box Drive is broken if the BoxDrive cache is deleted. If the shortcut exists, the file in Box Drive should be opened as far as it exists.

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    not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Clear Recent Files

    Allow the users to clear the recent files section

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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20. File Request Link from Box Drive

    Be able to use file request link straight from box drive - even if it opens up the web app to create the form template etc.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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