Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

185 results found

  1. Shield Dashboard to search files

    I would like to have a feature in Shield Dashboard to search files to malware deep scan result. This is because the admin receive feedback about a specific file from end users and so the admin would like to check that file easily from the dashboard.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Shield Auto-Classification Previewer workflow

    Shield Auto-Classification Previewer workflow: a user previews the document, but only after refreshing the document does the auto-classify work and apply the classification label. Change this workflow so that a user does NOT have to refresh the document in order for the classification to be placed on the document

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Allow bulk action on Shield malicious content alerts

    Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Ability to customize Box Shield Malware scan messages

    Ability to customize the email alerts that are sent for Box Shield Malware scan when detected. Would like the ability to customize the email alerts that are sent to end users when malware is detected on content uploaded.

    Use Case: Customized messaging allows the customer to provide instructions or further details on what users need to do next when they receive the alert. Customer wants to notify end users on the internal process to ensure that the proper steps are taken.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I want to be able to set Relay triggers for folders as well.

    Due to Relay specifications, only "files that triggered the flow" can be selected.
    In our business, we want to copy uploaded folders to another folder automatically, but it is time-consuming to manually select the destination folder each time.
    Therefore, we would like to be able to set triggers for folders.
    (Japan)
    Relayの仕様上、「フローをトリガーしたファイル」しか選択できない。
    業務上、アップロードしたフォルダを自動的に別フォルダへコピーしたいが手動で毎回コピー先をフォルダを選択するため手間が掛かってしまいます。
    そのためフォルダを対象にトリガー設定できるようにしたい。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. group admin to receive Shield alert and see shield dashboard

    I would like to have group admin to be able to receive the Shield alert and also be able to see the Shield dashboard.
    This is because currently the security team is not a co-admin but just a group admin and they would like to see alert from Shield

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Enable default classification of MIP / Purview marked content from outside our tenant

    We have multiple Microsoft Tenants and one Box EID. The challenge with this is that Shield only enables us to map sensitivity labels from one tenant. As a result we have a lot of information in our Box environment that is MIP marked but carries no Shield classification. It would be ideal to enable a default Shield classification for to be applied to data that has come from outside our MIP tenant. That way we can at notify users that additional controls may affect the document beyond those that Shield is enforcing, and smooth the gaps between our multi-tenancy in…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Co-Admin permission - Manage Shield Lists

    It would be good to be able to delegate the update of Sheild lists so that someone can amend who is in a list without providing access to other shield functions.

    For example, a list of people email addresses that can change because external parties that we collaborate change but we want to be able to remove/add people.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. classification labeling time lag when item added to a folder with classification

    When adding items to a folder with defined classification, there is a time lag (appx. 5 min) to reflect the classification to added items. (we know its 20min for 40K items but still we want to remove the time lag)
    During the lag, a user can temporarily operate the items outside the policy defined on its classification.
    This seems a critical defect in terms of its security, so please consider to fix the situation.
    Thanks,

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Box Shield - Internal users on lists

    Would like the ability to add internal users in addition to external collaborators to Shield lists. Right now we can only apply the Shield access controls to external collaborators outside our EID. We would like the lists to be able to b applied to our internal users as well to create policies around specific users and groups. Would provide much needed guardrails for the business groups inside our instance

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Ability to update the "Learn More" Classification Link

    Box customers would like the ability to update the “Learn more” URL to a customer specific Classification Policy URL.They want to add the URL to their own Data Classification Policy that users can access as a reference. The URL that the customer would like to add is specific to the Data Classification Policy and not intended for Help or support URL to contact. They would like users to be able to refer to the policy for more information. Specifically, replace the “Learn more” URL which has nothing to do with data classification (the URL is about Box community). The admins…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Enable option with Shield Access Policy to break hard coded waterfall permissions (e.g. Editor --> View)

    Enable option with Shield Access Policy to break hard coded waterfall permissions (e.g. Editor --> View).

    E.g. everybody who is not the owner of the content previously was an Editor, but after I overlay a "View Only" Access Policy and Classification Label to the content, then everyone who is not the Owner of the content is View Only.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I would like the ability to hide malicious content in BoxShield.

    If malicious content is uploaded to Box, we would like the ability to hide the content as well as suppress downloads.
    If possible, we would like the content to be hidden automatically.
    *For example, if infected with ransomware, we would like to hide the infected file and the file with the threatening message.

    This is because we want to take action on the administrator's side so as not to worry users.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Enable ability to use metadata as a trigger for Classification Tags for Box Shield

    Enable ability to use metadata as a trigger for Classification Tags for Box Shield

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Mark file as safe across entire enterprise

    We have a file stored in multiple (hundreds of) locations across our Box enterprise and it regularly gets falsely flagged as malicious. We mark it as safe each time, for each location. It would be nice if there was a way to mark the file as safe for ALL locations in our Box enterprise at once. The file is identical name, size, and hash in each location so marking it as safe once instead of hundreds of times would be very much appreciated.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Box Shield Add-on for Splunk compatibllity with jquery 3.5

    Will the 'Box Shield Add-on for Splunk' be updated to be compatible with jquery 3.5? Currently Splunk is running upgrade guidance that all apps should be and this seems to be an outlier. This is for version 1.1.1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Box Shield - Request to change pop-up message when requesting reason for invitation

    The Box Shield function is configured to ask for the reason for the invitation when inviting external users.
    I would like to see a change in the wording of the pop-up when asking for the reason for the invitation.

    [Current]
    In conjunction with the pull-down display of the reason for the invitation.
    "Remove one user instead and continue" will be displayed.

    [Change Requested]
    Along with the display of the invitation reason pull-down.
    "Remove the user who is preventing the invitation from being invited instead and continue" is displayed.

    ~~Japanese~~
    Box Shieldの機能により外部ユーザー招待時の招待理由を求める設定を行なっている。
    招待理由を求める際のポップアップについて文言の変更を希望する。

    [現在]
    招待理由のプルダウンの表示と合わせて、
    "代わりに1名のユーザーを削除して続行する"と表示される

    [変更希望]
    招待理由のプルダウンの表示と合わせて、
    "代わりに招待の妨げとなっているユーザーを招待先から削除して続行する"と表示される

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Box Shield: enable granular controls for Threat Detection anomalous download behavior alerts

    Box Shield: enable granular controls for Threat Detection anomalous download behavior alerts.

    E.g. alert me when any file larger than xx GB is downloaded.

    E.g. alert me when xx% more content is downloaded than normal.

    E.g. alert me when xxxx file quantities are downloaded from yyyy folder.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Privileged user audit controls

    We would like to request a feature enhancement please to provide a new email alert to be triggered to a specified group of users when a global enterprise search is performed by a privileged Box admin user from the Box admin console.

    We had an insider attack last year which included theft, abuse of privileges, credit card fraud and more. One of the methods he used was to perform enterprise level searches (credit cards, passports, drivers licences) across the whole Box environment.

    Whilst we can manually look for these events via a report, this is far to slow to catch…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Search document properties in Automated Classification

    When exporting design files into PDFs, document properties are often saved alongside the files to designate the sensitivity - for instance, a document may be labeled "confidential".

    If we could search for custom terms in these document properties, we could catch some of the classifications already going on.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base