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197 results found

  1. classification labeling time lag when item added to a folder with classification

    When adding items to a folder with defined classification, there is a time lag (appx. 5 min) to reflect the classification to added items. (we know its 20min for 40K items but still we want to remove the time lag)
    During the lag, a user can temporarily operate the items outside the policy defined on its classification.
    This seems a critical defect in terms of its security, so please consider to fix the situation.
    Thanks,

    3 votes

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  2. Box Shield - Internal users on lists

    Would like the ability to add internal users in addition to external collaborators to Shield lists. Right now we can only apply the Shield access controls to external collaborators outside our EID. We would like the lists to be able to b applied to our internal users as well to create policies around specific users and groups. Would provide much needed guardrails for the business groups inside our instance

    1 vote

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  3. Ability to update the "Learn More" Classification Link

    Box customers would like the ability to update the “Learn more” URL to a customer specific Classification Policy URL.They want to add the URL to their own Data Classification Policy that users can access as a reference. The URL that the customer would like to add is specific to the Data Classification Policy and not intended for Help or support URL to contact. They would like users to be able to refer to the policy for more information. Specifically, replace the “Learn more” URL which has nothing to do with data classification (the URL is about Box community). The admins…

    1 vote

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  4. Enable option with Shield Access Policy to break hard coded waterfall permissions (e.g. Editor --> View)

    Enable option with Shield Access Policy to break hard coded waterfall permissions (e.g. Editor --> View).

    E.g. everybody who is not the owner of the content previously was an Editor, but after I overlay a "View Only" Access Policy and Classification Label to the content, then everyone who is not the Owner of the content is View Only.

    2 votes

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  5. I would like the ability to hide malicious content in BoxShield.

    If malicious content is uploaded to Box, we would like the ability to hide the content as well as suppress downloads.
    If possible, we would like the content to be hidden automatically.
    *For example, if infected with ransomware, we would like to hide the infected file and the file with the threatening message.

    This is because we want to take action on the administrator's side so as not to worry users.

    3 votes

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  6. Enable ability to use metadata as a trigger for Classification Tags for Box Shield

    Enable ability to use metadata as a trigger for Classification Tags for Box Shield

    2 votes

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  7. Mark file as safe across entire enterprise

    We have a file stored in multiple (hundreds of) locations across our Box enterprise and it regularly gets falsely flagged as malicious. We mark it as safe each time, for each location. It would be nice if there was a way to mark the file as safe for ALL locations in our Box enterprise at once. The file is identical name, size, and hash in each location so marking it as safe once instead of hundreds of times would be very much appreciated.

    5 votes

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  8. Box Shield Add-on for Splunk compatibllity with jquery 3.5

    Will the 'Box Shield Add-on for Splunk' be updated to be compatible with jquery 3.5? Currently Splunk is running upgrade guidance that all apps should be and this seems to be an outlier. This is for version 1.1.1

    1 vote

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  9. Box Shield - Request to change pop-up message when requesting reason for invitation

    The Box Shield function is configured to ask for the reason for the invitation when inviting external users.
    I would like to see a change in the wording of the pop-up when asking for the reason for the invitation.

    [Current]
    In conjunction with the pull-down display of the reason for the invitation.
    "Remove one user instead and continue" will be displayed.

    [Change Requested]
    Along with the display of the invitation reason pull-down.
    "Remove the user who is preventing the invitation from being invited instead and continue" is displayed.

    ~~Japanese~~
    Box Shieldの機能により外部ユーザー招待時の招待理由を求める設定を行なっている。
    招待理由を求める際のポップアップについて文言の変更を希望する。

    [現在]
    招待理由のプルダウンの表示と合わせて、
    "代わりに1名のユーザーを削除して続行する"と表示される

    [変更希望]
    招待理由のプルダウンの表示と合わせて、
    "代わりに招待の妨げとなっているユーザーを招待先から削除して続行する"と表示される

    1 vote

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  10. Box Shield: enable granular controls for Threat Detection anomalous download behavior alerts

    Box Shield: enable granular controls for Threat Detection anomalous download behavior alerts.

    E.g. alert me when any file larger than xx GB is downloaded.

    E.g. alert me when xx% more content is downloaded than normal.

    E.g. alert me when xxxx file quantities are downloaded from yyyy folder.

    3 votes

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  11. Privileged user audit controls

    We would like to request a feature enhancement please to provide a new email alert to be triggered to a specified group of users when a global enterprise search is performed by a privileged Box admin user from the Box admin console.

    We had an insider attack last year which included theft, abuse of privileges, credit card fraud and more. One of the methods he used was to perform enterprise level searches (credit cards, passports, drivers licences) across the whole Box environment.

    Whilst we can manually look for these events via a report, this is far to slow to catch…

    0 votes

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  12. Search document properties in Automated Classification

    When exporting design files into PDFs, document properties are often saved alongside the files to designate the sensitivity - for instance, a document may be labeled "confidential".

    If we could search for custom terms in these document properties, we could catch some of the classifications already going on.

    1 vote

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  13. Add additional details in the the virus detection notification email

    During this time (2022/02/28, Monday, 13:00), I received a virus detection notification email.
    When I checked the contents, the upload date by virus detection notification email is 2020/06/16 9:36:17 JST,
    Neither the target file was found in the path of the email presentation.

    I contacted MKI Box Support Desk.
    We received the following answers.

    "The virus scan seems to be rescanned accordingly based on the activity of the file, not only at the time of upload.
    The frequency of scans is determined by the number of file activity.
    It can be difficult to explain the consistency of when this notification…

    1 vote

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  14. Box Shield threat detection email alerts to include complete details

    Include complete incident information with the thread detection email alerts. This will make it easy to share the information with others who do not have access to Box Shield admin portal, and will also eliminate an extra step of logging into admin portal for those receiving and triaging the alerts.
    Use case: infosec team receives a Box Shield malicious content alert, identifies it as needing action, and passes it to the endpoint management team for mitigation.

    5 votes

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  15. Notify user on corrupt file upload

    We should be able to notify a user when the file he just uploaded is detected by shield as corrupted.
    The notification could be sent by mail or by notification on the website, depending on the configuration given by the user.

    This feature is relly important on a legal base, because each user should have the ability to correct his own mistake.

    2 votes

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  16. Allow Box Relay functionality when access policies are applied in Box shield

    There is an issue where Box Relay functionality is restricted when applying access policies in Box shield.
    This is not the behavior that Box users expect and is very inconvenient, so please improve it.

    [Cases in which restrictions occur]
    ・Access Policy > Security Controls > Downloading and Printing Restrictions > Insert settings for internal use.
      ※[For Box web apps]・[For Mobile]・[For Box desktops] Enter one of these settings.
    ・Errors occur when Box Relay is run from an environment that differs from the access policy behavior.。

    Example)
     ・Set only mobile access policy for internal use.
     ・Triggering the Box Relay:upload、Result:Set up a…

    19 votes

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  17. Make classification labels visible without selection

    Currently you must select a folder to see if it's classified. A customer of mine would prefer to see that a folder is classified without having to select it.

    1 vote

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  18. Import shield classification pattern values from a xls or doc

    Ability to import custom terms from a xls - the ability to import any shield value (ex email domains) from a xls or doc is important because that is how they manage such lists with other applications

    1 vote

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  19. Box Sheild - Improved alert policies

    We are based out of the US but have a few users based out of other countries. As of now, every time they access Box we get an alert for a suspicious login location. We can exclude the entire country, which we do not wish to do or we can exclude a specific IP. It would be great if we could create a IF THEN statement. Example: IF user = *@specificdomain.com AND location=specific country THEN SuspiciousLocationAlert=False.

    To summarize, additional configuration of alerts would be very beneficial.

    7 votes

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  20. Enable option for non-Admins (e.g. folder owners) to be notified about Box Shield Threat Detection

    Enable option for non-Admins to be notified about Box Shield Threat Detection.

    E.g. Owner of folder is also notified. Today, only Co-Admins can get Box Shield Threat Detection notifications.

    6 votes

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