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313 results found

  1. Box Sign links in "completed" emails are insecure

    Box Sign sends an email to a signer (subject "Completed: [name of document]") after all the documents have been signed. This link gives anyone with the link access to the document in question with no additional authentication (e.g. MFA, password, Box login) needed. This link ignores folder or Box Shield settings restricting the use of shared links and cannot be manually removed or expired. Email, without any additional protections, is not considered secure enough for transmittal of certain types of protected information (e.g. patient health information under HIPAA). A bad actor who grabs this post-signing email from a patient who…

    6 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  2. Box Sign - Save and Finish later option for signers / preserve information provided by signers without completing the request

    Signers have requested a "Save and Finish Later" option, so they can partially fill out and save it, close and come back later to continue filling out where they left off. This is a feature docusign has and would be great to have on Box sign as well.

    3 votes

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  3. People who reassign should still receive emails about that document

    My workflow requires me to send documents on to agents, who review documents before sending on to their clients to sign (via 'reassign').

    After reassigning, the agent no longer receives information about the document. This seems counterintuitive, and isn't in line with other online document signature services. I can't think of a reason why you would need to be removed from the email chain like this. If you no longer need to know about the document, you can simply ignore the final email about its completion, but if you do, currently you would have to rely on someone still in…

    8 votes

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    3 comments  ·  Box Sign  ·  Admin →
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  4. Add Box Sign as an option in MSFT Teams approval workflows.

    In MSFT Teams there is an approval workflow which has e-signature as an outcome. Currently the only options are DocuSign or Adobe Sign and we would like to utilize Box Sign as the solution as opposed to DocuSign or Adobe Sign.

    6 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  5. Extract pages and request signature in Box Sign

    It would be great to be able to extract specific pages from a box document and request signature on those pages, without sending the entire document or having to save/print the pages to a new file first.

    1 vote

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  6. Request corrections from a signer

    I want to request a signer correct the information given on a form without having to create a completely new form (due to the document being signed). It's frustrating having to create and resend a form because one person has mistakenly inputted information with a typo. It's difficult to get signatures from people to start with, and it's even harder getting them to resign documents because someone else made a mistake.

    Ideally, we could review the form, and request an update to a specific field and have the correction reflected in the document log for audit purposes.

    2 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  7. Provide a file for Box sign recipients

    Add the possibility to provide a file (csv, or other) who lists the email addresses of the recipients.

    1 vote

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  8. Ability to apply Box Sign template to document that is generated from another system of record to execute for signature

    Currently a document is generated from a system of record pre-filled with fields such as customer name, date, claim number, etc. Within DocuSign, you have the ability to apply a template to the document so that the signer fills out the remaining fields and signs the document.

    14 votes

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  9. Message template aligned with Sign template

    Ability to have message templates aligned with the Sign templates. Modifications to send messages are done per message, even if template is set-up. 

    template needs to be on each document

    Example:  Please Sign xyz document, does not populate from document name.

    2 votes

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  10. Keep track of declined documents with the comments visible.

    When a document is declined, the reason why it was declined is only available in one e-mail.
    It should be available on the document as well as in the web interface. I could put a comment on the document (why I wanted to reject it), and in the Reject field, but only the reason in the reject field was kept and only available in the e-mail that was received. After that, in Box SIgn, you see that the document was declined, but you d'ont know why. That is a huge limitation.

    6 votes

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  11. Box Sign - Fields are tall and wide and need to be resized.

    It's time consuming to have to resize the Signature field and Date field. The initial field is too tall for most signature spots and the Date fields are too wide. After a person signs, the signature box covers other words if not resized before. Could the default size of the fields be adjusted?

    4 votes

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  12. Box Sign via Text / SMS

    Make it possible to send documents to be signed via text messages and other apps, such as WhatsApp, etc. Many of our clients don't have email addresses.

    51 votes

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    3 comments  ·  Box Sign  ·  Admin →
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    Box Sign via Text/SMS is not under consideration for the future 2024 roadmap due to other priorities and effort. 

    Please continue upvoting the request, we will review this request again next year. 

  13. Add a feature to include all recipients in the fully executed copy notification and to attached a fully executed copy in PDF. Currently it

    Please add a feature to include all recipients in the fully executed copy notification and to attached a fully executed copy in PDF. Currently it's confusing, since the signers and cc recipients gets directly a copy of the fully executed copy, but there's no way for the signers to determine who gets a fully executed copy, which adds to the confusion. This is very useful for viewing executed pdf from a mobile device (no need to signin to Box sign app which is cumbersome esp when SSO and MFA is enabled)

    Citrix RightSignatture has this feature and it's really useful.

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  14. Ability to choose and apply Box Sign Drop Down and Radio fields via API

    Box recently released functionality introducing Radio buttons and Dropdowns for Box Sign requests, however those features are currently web-app only and do not have corollary Box Sign API components (per this support article - https://support.box.com/hc/en-us/articles/4404105810195). Would love to be able to use Dropdown fields especially as this is a critical component of keeping the information that we get out of user inputs as clean as possible.

    2 votes

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  15. eOriginal - Box Sign integration

    eOriginal - Box Sign integration

    2 votes

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  16. Restrict users to only use Sign templates i.e. not be able to send ad-hoc requests

    In banking we want to prevent any user error and they should only send requests through officially created templates

    9 votes

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  17. Doc visibility - Select which recipients receive which documents

    When sending a Box Sign request that includes more than one document there should be an option to decide which recipients can see / receive each document. So for example you could send two documents in the same request where there are signatories who have to sign both docs, but also those who would only sign one and therefore only see or receive the one they need to sign.

    1 vote

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  18. Box Sign: Update request status to failed if the request email bounces back

    It would be helpful if when a sign request is sent to an invalid email address that Box monitors for bounce backs from that email and updates the request appropriately. At the moment it just stays stuck in Pending which isn't ideal and doesnt give you much information.

    1 vote

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  19. Provide more options for the date format in BoxSign

    I would like to be able to edit the date format in BoxSign. Currently, it is abbreviated and for legal documents, I would like it to be more formal so that the complete month is written out.

    1 vote

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  20. Combine multiple files sent via Box Sign into single output file.

    Please add the ability to export multiple files sent via Box Sign as a single pdf.

    29 votes

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