Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9943 results found
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Resize Box AI Prompt Window
Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.
12 votes -
Support Copilot Integration with Multiple Box Environments under a Single Microsoft Tenant
Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.<日本語>
Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。…4 votes -
I want to open Box Notes in view-only mode
Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.
Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.
We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.
〈Box Notesの閲覧モードで開きたい〉
現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。19 votes -
Allow scheduling of Folder Insights Reports
The ability to schedule the Folder Insights reports (Collaborations | Folder Activity | Shared Links) would open up greater reporting capability and remove manual work in generating these reports.
This is especially beneficial in enterprises where multiple agencies' content is stored, with different agencies having different reporting requirements (i.e. weekly auditing of external collaborators on their content)
6 votes -
Enhancing View Visibility with Text and Background Customization
I received feedback from a customer regarding improving visibility within views.
They specifically requested the following enhancements:
・Ability to adjust text size
・Ability to change text color
・Expanded background color palette, including darker color optionsThese improvements would allow users to better tailor the interface to their preferences and working environments (e.g., long working hours or dark mode setups).
In views with a high density of information, visibility directly impacts productivity, so we believe this would be a valuable enhancement.
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顧客からのフィードバックとして、ビューの可視性向上に関する要望をいただきました。
具体的には、以下の点の改善を希望されています:
・テキストサイズを調整できる機能
・テキストカラーを変更できる機能
・背景色のカラーパレットの拡張(特にダークカラーの追加)これらの機能により、ユーザーごとの視認性や利用シーン(例:長時間の作業やダークモード環境)に応じた柔軟な表示が可能になると考えています。
特に、情報量の多いビューにおいては視認性が業務効率に直結するため、ぜひご検討いただきたいです。
4 votes -
3 votes
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3 votes
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Make folder retention policies non-removable (or always visible) to Editors
Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.
This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.
Feature request
Please provide one or more of…3 votes -
Increase of the upper limit on the number of metadata templates that can be created and permission management for metadata templates
Currently, our company has a wide variety of unstructured data, and we would like to make use of metadata templates. However, there are significant differences in the templates that each on-site team wants to use. At present, metadata templates can only be created up to 500 per tenant, which leads to competition over templates. We would like to be able to create an almost unlimited number of metadata templates.
In addition, once a metadata template is created, it becomes viewable across the entire tenant, which feels inconsistent with Box’s underlying philosophy of content-level permission management. We would like metadata templates…3 votes -
Export transparent images using Box Canvas
When exporting Box Canvas as an image, I want to be able to make the background transparent.
Currently, when exporting Box Canvas as an image, the background appears white. Since there are cases where it's more convenient to have no background color when pasting into another medium, I would like the option to export only the elements drawn on the Box Canvas as an image, with the background set to transparent.
-in Japanese-
Box Canvasを画像としてエクスポートする際に、背景を透過できるようにしたい。
Box Canvasでは画像としてエクスポートする際に、背景は白で表示されます。別の媒体に貼り付ける際、背景色が無い方が使いやすいケースもあるため、Box Canvas上に描画されているもののみ画像化し、背景は透過状態を選択できるようにしてほしい。6 votes -
Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)
Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.
Background / Use Case
Customer is using Box Relay + Box Forms as part of internal project workflows:Workflow trigger: Form submission (Relay)
Outcome: e.g., DocGen or other internal automation
They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.
Today, the Form sharing model…
10 votes -
Enforce signer-only access and security controls in Box Sign
It would be helpful to have the ability to restrict access to Box Sign documents to signers only.
Currently, additional protections such as password or login can be configured, but access itself is not strictly limited to the intended signers, which may create a risk of unintended access.
It would be great if admins could enforce signer-only access at the organizational level, ensuring that only designated signers can view the documents sent via Box Sign.
3 votes -
Allow Box AI Home Global Agent to take the same actions as Box MCP (i.e. feature/permission parity)
Currently, Box MCP (with Claude/ChatGPT/etc) can create, rename, move folders and files in Box, and many other things. It would be good to be able to accomplish the same simply by instructing Box AI (via Box AI Home, or the Box AI Agent step in Box Automate).
2 votes -
Allow api.box.com in Box Connectors for HTTPS Request steps in Automate workflows
Please allow the HTTPS Request step in Box Automate to make requests to the Box API (api.box.com).
There are many things not currently supported natively by Box Automate steps which could be solved if the HTTPS Request step/outcome were allowed to consume the Box API.
For example:
- generate Box access tokens
- get file EXIF data from Box representations API
- lock files
- create shared links
- get number of files in a folder
- get file path
- create shared link passwords
- applying metadata cascade policies
- metadata extraction on a group of files (rather than…2 votes -
Automatic Box Canvas Creation Based on Instructions to Box AI
Currently, Box Canvas provides templates, but users still need to create the content themselves each time, which can be burdensome.
To further reduce user workload, I would like to request a feature that allows Box AI to automatically generate a Box Canvas output based on user instructions.
Box AIへの指示でBox Canvasを自動作成:
現在、Box Canvasにはテンプレートが用意されているが、ユーザー自身が毎回コンテンツを作成する必要があり、負担が大きいです。
ユーザーの負担をさらに軽減するために、ユーザーの指示に基づいてBox AIが自動的にBox Canvasを出力する機能を追加してほしい。22 votes -
Enable a Group Membership Admin role, which allows add/remove members of a Box group, without enabling modifications to the group.
Dear Box Product Owner,
This request proposes a new "Group Membership Admin" role within Box Groups to improve access control management, particularly for folders containing sensitive information, and to streamline compliance with regulatory requirements.Problem:
Currently, Box Groups are a valuable tool for managing entitlements to folders, especially those containing highly sensitive content. Integrating Box Groups with IAM tools like SailPoint enables efficient access provisioning, access reviews, and adherence to FFIEC and other regulatory standards. By managing access through groups, we can ensure that all collaborators on sensitive folders are added via controlled group memberships.However, the existing "Group Admin"…
13 votes -
Annotation feature for images pasted into BoxNotes
After pasting an image into BoxNotes, I want to add text or lines on top of it.
Sometimes need to use annotations for work, but since BoxNotes doesn’t have an annotation feature, I find it inconvenient.
We would like to see this feature implemented to improve usability.BoxNotesで画像を貼り付けた後、画像の上に文字や線を入れられるようにしたいです。
業務で注釈を使うケースがありますが、BoxNotesにおいては注釈機能がないことから不便に感じることがあります。
利便性向上のため、本機能の実装を希望します。2 votes -
Enable Reliable Exports for Large amount of Content
When there’s a large amount of content, the folder and file report export gets canceled. Please make it possible to complete the export.
If exporting everything at once is difficult, splitting is fine—please allow selecting multiple folders and batching the export instructions.
大量のコンテンツがあるとフォルダとファイルレポートの出力がキャンセルされてしまいます。最後まで出力できるようにしてほしいです。
すべてを一括で出力するのが難しい場合は、分割でも構いません。複数のフォルダを選択して、出力指示をまとめて実行できるようにしてください。10 votes -
Make Folder Auto-Delete Retry Past-Due Items
Please improve Folder Automatic Actions so that folders with a deletion date in the past are also included in later auto-delete runs.
Currently, if deletion fails on the scheduled date for any reason, the folder remains undeleted afterward.
Requested change:
configured deletion date = processing date
→ configured deletion date <= processing date
This would make auto-delete more reliable even when processing is missed due to maintenance or a temporary issue.【In Japanese】
<タイトル>
フォルダの自動削除で期限超過分も再処理されるよう改善してほしい<本文>
フォルダの自動削除機能について、削除予定日を過ぎたフォルダも後続の自動削除処理の対象になるよう改善を希望します。
現状は、指定日の削除処理が何らかの理由で失敗した場合、その後も削除されず残ります。
要望する変更内容:
設定された削除日 = 処理日
→ 設定された削除日 <= 処理日
これにより、メンテナンスや一時的な問題で当日の処理が実行できなかった場合でも、後続処理で削除できるようになり、自動削除の信頼性が向上します。3 votes -
AI in Hubs to query text/paragraph/hyperlinks
AI in Hubs to be able to query the text within a Hub builder and links. AI as is, only references the content, not information from the Hub (builder) itself
4 votes
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