Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10098 results found
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Enterprise-level setting that allows administrators to enable OTP by default whenever a user selects “People with the link.”
In the same vein as this - One-Time Passcode capability for public shared links recently announced in this Box article [one-time%20passcode%20(otp)%20for%20public%20shared%20links%20is%20now%20generally%20available%20(oct%202026)%20–%20box%20support]. It provides a useful additional security option, particularly when users need to use “People with the link”.
One enhancement I think would significantly improve security would be an enterprise-level setting that allows administrators to enable OTP by default whenever a user selects “People with the link.”
Also, an organization could also configure which OTP option is the default:
Anyone with an email
Only people added to the link’s access listThe user could still disable OTP if needed, but…
2 votes -
Pre-share content summary and acknowledgment for sensitive files
Signant Health is requesting an additional verification step before users share sensitive content, particularly when using a Shield user justification to override an external-sharing smart access restriction. The proposed page would display a Box AI-generated summary of the file and require users to check a box confirming they have reviewed the summary and intend to share the content with the selected recipients before proceeding. Attaching a screenshot of their proposed desire solution they created with Claude.
1 vote -
Support User-Configurable Time Zones for Date Variables and Scheduled Triggers in Box Automate
<Feature Request>
Enable users to configure the time zone used for date variables and scheduled triggers in Box Automate.
Ideally, users should be able to select their preferred time zone, such as Japan Standard Time (JST), when configuring workflows.
<Current Challenge>
Customers in Japan need to manage dates and schedule workflow executions based on JST.
Without the ability to explicitly configure the time zone, users may need to manually account for time zone differences, which can lead to confusion, configuration errors, and unexpected workflow behavior.
<Expected Behavior>
・Allow users to select a time zone for scheduled triggers.
・Allow date variables…1 vote -
Live Document Access During the Signing Process
Currently, Box Sign only makes the completed document available once all recipients have signed. This is problematic when some recipients need to access the document before others have signed.
It would be useful to have a single, live document link which:
- Is accessible to all recipients throughout the signing process, including those without Box accounts.
- Updates automatically as each signature is added.
- Allows recipients to view or download the latest version at any time.
- Remains unchanged throughout the process, with the signing log and audit trail available at any stage, even before all signatures have been collected.
This would be…
1 vote -
Changing the severity of Box Shield threat detection alerts by file extension
I would like to be able to notify administrators of Box Shield threat detection alerts with different severity levels depending on the file extension.
Under the current specification, severity levels are configured per threat detection rule, but there is a demand to set severity levels based on file extensions.
e.g.) setting EXE files to "Critical", ZIP files to "High", and XLSX or PDF files to "Low".2 votes -
Ability to embed a Box App into Box Hubs
With the expansion of EAdvanced functionality, it would be great if you could embed a live Box Apps view in a Hub.
This could be used as a project status dashboard at a glance.3 votes -
Display Expanded Mode status in the AI Studio agent list
Title / タイトル
Display Expanded Mode status in the AI Studio agent list
AI Studioのエージェント一覧にExpanded Modeの状態を表示<English>
Please display whether each agent is configured to use Expanded Mode in the AI Studio agent list. This would let admins and creators quickly identify agents that may incur usage charges before opening or running them.Requested enhancement
- Add an Expanded Mode indicator to each agent in the AI Studio agent list.
- Make the status easy to spot, such as with a label or icon.<日本語>
AI Studioのエージェント一覧画面で、各エージェントがExpanded Modeに設定されているかどうかを表示してほしい、という要望です。一覧から状態を確認できれば、エージェントを開いたり実行したりする前に、利用料金が発生する可能性のあるエージェントを把握できます。要望内容
- エージェント一覧にExpanded Modeの状態を表示する
- ラベルやアイコンなどで、状態をひと目で確認できるようにする1 vote -
adding this screen to the copy link box drive workflow slows me down and you should get rid of it
the addition of this screen to the copy link tool from box drive commands in finder slows me down and has lead to me accidentally pasting incorrect links, passages, etc. because of the lag. please get rid of it and go back to just being able to copy the link without that useless confirmation screen
1 vote -
Automatic Translation of Metadata Template Fields
When companies with international operations use Box, changing the language of Box itself does not translate the fields in metadata templates. Therefore, if there are users who speak multiple languages within the same tenant, it is necessary to prepare separate metadata templates for each language. However, since only up to 500 templates can be created, it is difficult to prepare one for each language. Please implement automatic translation for a single metadata template so that users of other languages can also use the same metadata template.
-in Japanese-
海外展開している企業でBoxを利用する場合、Box自体の言語を変更してもメタデータテンプレートの項目は翻訳されません。そのため、同一のテナントで複数言語ユーザーが存在する場合、言語ごとにメタデータテンプレートを用意する必要がありますが、500個までしか作れないため、言語ごとに用意することが難しいです。一つのメタデータテンプレートを自動翻訳し、他言語のユーザーも同一のメタデータテンプレートが利用できるようにしてください。1 vote -
Keep Canvas user names in sync with the latest display name
When a user changes their Box display name, the updated name should also appear in Box Canvas.
Currently, Canvas may retain the name shown when the user first collaborated. This can cause confusion and make it difficult to identify the correct person, especially after role changes, transfers, or legal name changes.
(Japanese)
ユーザーがBoxの表示名を変更した場合、その最新の名前がBox Canvas上にも反映されるようにしてほしいです。現在、Canvas上では、ユーザーが初めてコラボレーションした時点の表示名が保持され、その後Box上で名前を変更しても古い名前が表示され続ける場合があります。そのため、誰のアカウントなのか分かりにくくなり、役職変更・異動・改姓などの際に混乱が生じます。
1 vote -
Automatic Translation of Metadata Based on Language
When companies expanding overseas use Box, if metadata contains text in a specific country’s language, they must search using that same language. While Box’s UI allows users to change the language, and standard searches can find files in other languages using AI Home, metadata is not supported by AI Home’s search functionality, making multilingual searches impossible. We would like to see automatic translation of metadata or support for multilingual searches using AI Home.
-in Japanese-
海外展開している企業でBoxを利用する場合、メタデータで一意の国の言語が使われているときは、同じ言語で検索する必要があります。BoxのUIは言語変更が可能で、通常の検索についてもAI Homeを利用することで別言語のファイル検索が可能ですが、メタデータについてはAI Homeの検索に対応しておらず、多言語での検索ができません。メタデータの自動翻訳、もしくはAI Homeを用いた多言語検索対応ができるようにしてほしいです。1 vote -
Track the exact file version that was previewed or downloaded
When a file has multiple versions, we need to know exactly which version was previewed or downloaded.
Today, the Activity Report shows that a preview or download took place, but it does not identify the specific file version involved. This makes it difficult to confirm what content was viewed or shared, especially when investigating incidents, responding to audit requests, or checking whether the correct version was delivered to a customer or partner.
Feature request: Please include the file version number, and ideally the version ID, in the event details for preview and download activities. This information would be especially valuable…
2 votes -
Edit right-click action items when using the desktop app.
It would be really helpful to have the ability to customize which Box actions appear in the Finder right-click menu when using Box Drive on macOS. Currently, Box adds a large number of actions, which makes the context menu feel cluttered and pushes frequently used Finder actions further down. I’d like to be able to selectively enable or disable individual Box actions—for example, keeping “View on Box.com,” “Make Available Offline,” and “Copy Shared Link,” while hiding options like “Create a Box Note,” “Create a Box Canvas,” or “Search in this Folder.”
2 votes -
Include Past Editors in AI Home Person Search
When using [Search for a person] in AI Home, please include not only the file's last modifier but also users who have edited the file in the past.
AI Homeの人物検索に過去の編集者を含める
AI Homeで[Search for a parson]をしたいした際、ファイルの最終更新者だけではなく、過去にファイルを更新したユーザーも対象にして欲しい1 vote -
Add Company Branding to email notifications +
The notification actions in Automate/Workflow are great, but I think there are a few opportunities to improve them:
Allow company branding, such as logos and colours, to be included in notification emails.
Option to include a direct link to the file that triggered the notification.
Potentially allow notifications to be sent from a company email address through a Microsoft integration or similar connection.
Branded notifications would increase engagement and make them feel more like part of our internal communications rather than system-generated messages.
2 votes -
Implement "Specify when started" for Task Assignment in Box Automate
In Box Relay, when selecting [Manual start] as the trigger, you can choose [Specify when started] for the Assignee in the [Assign a Task] action. Please implement this same functionality in Box Automate as well.
Box Automateのタスク割り当てにおける「開始時に指定」機能の実装
Box Relayでは、Triggerとして[Manual start]を選択した際、[Assing a Task]アクションのAssigneeの指定で、[Specify when started]が選択できますが、Box Automateでも同じ機能を実装して欲しい。1 vote -
I want to hide [Download Box Drive] from the account icon menu.
When users click the account icon, an item labeled “Download Box Drive” is displayed.
Our company prohibits the use of Box Drive in order to promote the use of the Box web application, so having this item displayed causes significant inconvenience. It also results in an increase in inquiries to our support desk.
We would like the Admin Console to provide an option to show or hide “Download Box Drive.”（日本語）
ユーザーがアカウントアイコンをクリックすると [Box Driveをダウンロード] という項目が表示されます。
当社ではBox Webアプリの利用を推進するため、Box Driveの利用を禁止しており、この項目が表示されると非常に困ります。結果として、サポート窓口への問い合わせ増加にもつながっています。
管理コンソールから、[Box Driveをダウンロード] の表示／非表示を切り替えられるようにしてほしいです。17 votes -
Customized email contact for “Disabled by Administrator” error in Microsoft 365 Copilot- MCP
Request for a way to change the email address listed in the “Disabled by Administrator” message for Box Copilot connectors. Currently, the error flow directs users to the primary admin account in the tenant and we’d like to direct them to the general support email address. There is the option to configure alternative contact info displayed on login or when a user hits the help button, but that doesn't appear to extend in the general UI.
4 votes -
Support bulk update of collaborators
Oftentimes Box file/folder owners have to remove many collaborators from Box files/folders. This is not supported in the UI. The work-around (Box CLI) is blocked from some Box instances.
Provide a way to search/select/update (change role) or remove multiple collaborators.
See support case https://support.box.com/hc/en-us/requests/3649671?page=1.
1 vote -
Meaningful error message when attempting to add >500 collaborators to Box files
When adding >500 collaborators to Box files, the following error message is displayed:
“Something went wrong with your request. Please try to invite collaborators again"
This error message is meaningless and incorrect since trying the same operator in the future results in the same error message. Please provide a more meaningful error message.
See support case https://support.box.com/hc/en-us/requests/3649671?page=1.
1 vote
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