Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9632 results found
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Native report for Shield Monitoring Mode
Please provide native reporting within Box for Shield monitoring mode. Would prefer to do this natively in the admin console versus API Event Stream
2 votes -
Ability to Select the AI Processing Region
We would like to request the ability to select the region where AI processing is performed.
Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.
2 votes -
AI-Powered Confirmation Before Adding Collaborators/Sending Links
I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.
10 votes -
Add preset date ranges such as “Previous Month” when scheduling report generation
When scheduling report generation, it would be very helpful to have an option to select “Previous Month” (from the 1st to the last day of the previous month) as a preset date range.
It would also be useful to have additional preset options such as “Previous Year,” “Specific Month,” or “Specific Year” to easily configure commonly used reporting periods.2 votes -
I would like the number of managed users to be displayed in real time.
Regarding counting managed users in Admin Console > Users & Groups, the current design has a delay of one or few hours before accurate number is reflected.
While we can use reports to see the exact number of users, it would be better to be able to see the number immediately after adding or removing users more intuitively.3 votes -
Box AI support for all spreadsheet tabs
Currently, Box AI only reads the first sheet of an Excel file. We would appreciate it if this could be expanded to cover the entire workbook (all tabs).
5 votes -
Box for Office and co-authoring
Co-authoring and Box for Office each create "places" in Office applications, which is confusing to the end user. Per Box Support, files opened via the Box For Office integration cannot be co-authored.
The Box for Office integration includes Office ribbon icons, more intuitive file open/save workflows, and has been part of the Box integration environment for years. Consider either improving the UI of the "Place" created by the co-authoring integration or allowing co-authoring on content opened via the Box for Office integration.
1 vote -
When editing filters from saved reports in the User Details Report, the “User Creation Date” field is not displayed and cannot be edited. Pl
When editing filters from saved reports in the User Details Report, the “User Creation Date” field is not displayed and cannot be edited. Please enable editing for this field.
1 vote -
Enable Third-Party Generated Preview Content
Please provide a mechanism that allows third-party applications to generate the PDF, JPEG, and text content that is normally produced by the Representation API.
Currently, Box AI can only be applied to a limited set of file extensions supported by Box services, preventing it from reaching its full potential. If Box AI were able to consume preview images or structured text generated and uploaded by third parties, agents would be able to interpret industry-standard files that Box does not natively support, such as AutoCAD files. This would greatly enhance the strength and versatility of the platform.
Please open a pathway…
1 vote -
CrowdStrike's ability to filter device protection by IP address
Box Shield allows you to protect your devices with CrowdStrike.
Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
Only when calling from a specific IP address should CrowdStrike policies be applied.
There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the…2 votes -
Filter unmanaged users who have not been collaborated in the user detail report.
Content:
Currently, the user detail report cannot filter unmanaged users who have not been collaborated,
and it is necessary to check while cross-referencing with the user list on the Users and Groups screen.
Additionally, the unmanaged user list on the Users and Groups screen can take up to 24 hours to reflect changes,
which may cause discrepancies with the information at the time of report output, reducing operational efficiency.
I request the implementation of a feature that can filter unmanaged users who have not been collaborated.(日本語)
タイトル： ユーザー詳細レポートで、コラボレーションされていない管理されていないユーザーをフィルタリングする。
内容：
現在のユーザーの詳細レポートでは、コラボレーションされていない管理対象ユーザーをフィルタできず、
ユーザーとグループ画面のユーザー一覧と照らし合わせながら確認する必要があります。
また、ユーザーとグループ画面の管理対象外ユーザー一覧は反映までに最大24時間かかるため、
レポート出力時の情報と差異が発生する可能性があり、業務効率が低下します。
コラボレーションされていない管理対象外ユーザーをフィルタできる機能実装を希望します。3 votes -
Need box tasks such as approval to be added with our Slack integration for notifications
Need box tasks such as approval to be added with our Slack integration for notifications.
Currently if I get tagged in box I can receive a slack notification but I only get an email for approval tasks and gets buried in emails.1 vote -
Create API's for Box Forms to automate field completion.
Create API's for Box Forms so that customers can set them up to have certain fields auto populated. For example, if a user/student is logged into a system and needs to fill out a Form, they want to auto-populate the information that is available via SSO for example. So when user/student opened the form the Name, Email, Departement, etc fields could be auto -populated.
1 vote -
Add Ability to Duplicate an Existing Box Form
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely…
17 votes -
Shield Alerts Admin Report
Can you add Shield Alerts admin report similar to the User Activity report? We would like to be able to schedule and save a Shield Alerts report without using the API
1 vote -
Disabling hyperlink popup specifications.
When clicking a hyperlink placed in a field, a new hyperlink pops up, but I would like to be able to navigate to the link destination by clicking just one hyperlink.
0 votes -
Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well
As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a…1 vote -
The ability to search by creator when searching workflows in the “Relay” section of the management console
The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
Searching by workflow creator improves work efficiency.管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
ワークフローの作成者単位で検索できることで作業の効率化が上がります。7 votes -
Display the count of all workflows from "Relay" in the management console
It is assumed that administrators will quantitatively understand the usage of Relay within their company and develop operational policies and improvement plans. To do this, it is necessary to check the quantitative indicator of how much Box Relay is being used across the entire tenant.
By confirming the total number of workflows and understanding Relay usage, you can strengthen the promotion of business process automation within the company.管理者が社内のRelay利用状況を定量的に把握して運用方針や改善計画を立てることを想定しており、そのためには、テナント全体でBox Relayがどれだけ利用されているかの定量指標として確認する必要があります。
ワークフローの全件数を確認してRelayの利用状況を把握できることで、社内での業務プロセスの自動化推進強化に繋がります。7 votes -
Disable all notifications for an integration/custom app
Rather than having to disable notifications by passing the specific header, we would like to disable notifications for an application completely by using a toggle or application scope.
1 vote
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