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  1. API included with Box license neesd to be a per-user basis rather a uniform number of grants

    Please allocate the API calls included with the license on a per-user basis rather than per tenant (EID).

    With the current EID-based allocation, large organizations find it difficult even to conduct limited trials. This has become a blocker to starting projects because they cannot confidently justify purchasing additional API calls. While the current allocation may be sufficient for EIDs with a small number of users, applying the same allocation across EIDs of vastly different sizes is unfair.

    【日本語】
    ライセンスに付帯するAPI数はテナント単位で【一律】ではなくユーザー数に応じた数を付与してほしい

    現在Boxライセンスに付帯するAPIはテナント(EID)単位で付与されていますが、これは小規模テナントでは問題なく試行できるとしても、大規模テナントでは正式購入に向けた試行さえも困難な付与数です。ある程度ユーザー数に応じた付与数を確保することでAPIを必要とするプロジェクトの開始を支援できるようになります。

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  2. AI Units included with Box license neesd to be a per-user basis rather than a uniform number of grants

    Please allocate the AI Units included with the license on a per-user basis rather than per tenant (EID).

    With the current EID-based allocation, large organizations find it difficult even to conduct limited trials. This has become a blocker to starting projects because they cannot confidently justify purchasing additional AI Units. While the current allocation may be sufficient for EIDs with a small number of users, applying the same allocation across EIDs of vastly different sizes is unfair.

    【日本語】
    ライセンスに付帯するAIユニットはテナント単位で【一律】ではなくユーザー数に応じた数を付与してほしい

    現在Boxライセンスに付帯するAIユニットはテナント(EID)単位で付与されていますが、これは小規模テナントでは問題なく試行できるとしても、大規模テナントでは正式購入に向けた試行さえも困難な付与数です。ある程度ユーザー数に応じた付与数を確保することでAIユニットを必要とするプロジェクトの開始を支援できるようになります。

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Automate Failure Notifications

    Allow Admins/Co-Admins to set up automatic alerting or notifications if an Automate workflow has failed at any step. Currently, the only way to check this is to go to the Tracking page. Tracking needs notification events that can be enabled for better monitoring.

    1 vote

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    0 comments  ·  Box Automate  ·  Admin →
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  4. I want to embed information from other sites into Hubs.

    I would like to embed and display content from other sites within Box Hubs using an iframe.
    For example, I want to display an app created with Microsoft Power Apps inside Hubs.
    You might suggest using SharePoint for this, though.

    1 vote

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    researching  ·  0 comments  ·  Box Hubs  ·  Admin →
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  5. Box Drive does not allow aliases on MacOS. This continues to be an issue on MacOS Tahoe

    All in the title. After remapping aliases that were left in the Archived Box Sync folder, moved them into Bob Drive locations and they aliases no longer work. While they worked correctly within the Archived Box Sync folder - they went bust on Box Drive locations.

    This is really counter productive. Such aliases make quick workflows.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Rotating Images by 90° in Box Notes

    With the latest Box Notes update, it is now possible to crop images pasted into a note directly.
    It would be even more convenient if images pasted into a note could be rotated and saved in that state.
    We would greatly appreciate your consideration of this enhancement.

    BoxNote上に貼り付けた画像を90°回転させてそのまま保持できるようにしたい

    1 vote

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    0 comments  ·  Box Notes  ·  Admin →
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  7. Enhanced Hide Function for Drive Folders/Files

    Starting with Box Drive v2.48, it has become possible to hide folders and files. This is a very welcome feature.

    However, when the “Show hidden files” setting is enabled in File Explorer, even if you use the folder hide function in Box Drive, the target folder is only grayed out on the screen and not completely hidden.

    Users would be pleased if a more complete hide function were implemented.

    エクスプローラーで「隠しファイル」の表示設定を行っているとき、Box Driveでフォルダ非表示機能を利用しても、画面上で対象のフォルダがグレーアウトするだけで完全には隠れないため、より完全な非表示機能が実装してほしい。

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. gggggggg

    gsdfgsg

    1 vote

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    0 comments  ·  Governance  ·  Admin →
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  9. Show Shield-flagged files in the folder list, and tell users when a folder download skips them

    When Shield flags a file as malicious, there is no way to see that in All Files or the folder list. Users have to open each file to find the red banner. If someone downloads the whole folder, the flagged file is left out of the download and there is no notice of what was skipped.

    Please add a clear indicator on flagged files in the folder view, and tell the user when a folder download omits a flagged file. End users should not have to click every item, and they should not lose content silently.

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  10. Please make sure that Box Drive automatically launches after every update.

    If an update occurs before Box Drive launches when I start up my PC, Box Drive will stop launching automatically. This is especially true for Box Drive versions based on the new architecture, where I might not even notice that it hasn't launched, so I'd like it to launch automatically.

    タイトル:
    Box Driveアップデート後に必ずBox Driveが起動するようにしてほしい
    本文:
    PCを起動した際、Box Driveが起動する前にアップデートされるとBox Driveが自動で起動しない。特に新しいアーキテクチャのBox Driveでは起動していないことに気づかない場合があるため、自動的に起動するようにしてほしい

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  11. I want to be able to search for File requests from content manager and global search

    Customer wants to be able to add "File request" as a search option in the global search and content manager as they sometimes get asked to look for folders where file requests were uploaded to.

    3 votes

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    0 comments  ·  Search  ·  Admin →
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  12. "Select All" option in Map Data

    In the Map Data screen when configuring a Box Shuttle Analysis job, it would be useful to have a "Select All" option rather than having to select one-by-one from the list.

    3 votes

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    0 comments  ·  Shuttle  ·  Admin →
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  13. Box automate email notifications to non box emails

    Box Automate should allow emails to be sent to addresses outside the company, especially when those addresses are pulled from a form field and used as a trigger value — allowing these workflows to reach external users

    2 votes

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  14. Enforce Content Owner's Box AI Home Policy for External Collaborators (Prevent External Search on Owned Content)

    Background & Current Behavior:
    Our organization has enabled Box AI but intentionally disabled Box AI Home. However, we discovered that external collaborators who have Box AI Home enabled in their own tenant can still use Box AI Home to search for and access our content. This applies to our content they have explicit permissions for, as well as content they do not have permissions for but have a viewing history of and can preview via a shared link.

    Problem & Security Risk:
    From a security, data privacy, and compliance perspective, if an organization restricts the use of Box AI Home,…

    3 votes

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    0 comments  ·  Box AI  ·  Admin →
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  15. List with optional Freeform

    Provide users with the ability to enter free-form text into a LIST/Dropdown selection field when reviewing AI-Extract Metadata and then having that entered Text become part of the drop-down selection. See attached picture from another web-based tool with this functionality where admin can toggle on/off if they want it applied or not.

    1 vote

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    0 comments  ·  Metadata  ·  Admin →
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  16. Case #3631047 - Feature Request: Improve Folder Sorting Persistence and Save As Navigation in Box

    Hello Box Product Team,

    I recently provided feedback and requested an feature enhancement in the box support case "#3631047".

    Thank you for reviewing our feedback. We understand that the current behavior is working as designed and that there are currently no administrative settings or workarounds that fully address these concerns.

    We would like to formally submit the following feature requests for consideration, as these enhancements could significantly improve user productivity and overall user experience.

    1. Persistent Alphabetical Folder Sorting Preference

    Current Behavior: Users frequently need to manually reapply alphabetical sorting when navigating through folders. The system often reverts to previously used…

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  17. Content Manager collaborator visibility when folders hidden for collaborators

    As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
    When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
    For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
    Utilizing the login-as user feature is not a…

    1 vote

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  18. Allow separate collaboration and shared link controls for Box Automate and AI Home

    Currently, the following Enterprise Setting controls both Box Automate workflow sharing and sharing of content located in AI Home session folders.

    Enterprise Settings > Content & Sharing > Additional Collaboration Configuration

    Our organization would like to apply different sharing policies to Box Automate and AI Home.

    Box Automate
    ・Allow workflows to be shared between managed users within our organization
    ・Prevent workflows from being shared with external users
    AI Home
    ・Prevent collaboration on content created or uploaded in AI Home session folders, including Notes containing saved AI responses, for both internal and external users
    ・Prevent shared links from being created for…

    2 votes

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  19. Allow Metadata Updates While a File Is Being Edited or Locked

    Currently, file metadata cannot be updated when the file is being edited or locked by another user.

    This behavior interferes with background systems that automatically apply or update metadata in response to events such as webhooks. For example, even when a background process only needs to update metadata and does not modify the file content itself, the metadata update fails if the file is currently locked.

    We believe that restricting metadata updates simply because the file content is not writable is undesirable. Metadata updates should be treated independently from modifications to the file content.

    Please provide a way to update…

    1 vote

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    0 comments  ·  Metadata  ·  Admin →
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  20. Display folder sizes when sorting by size and support sorting by file count

    In Box Web, content can be sorted by “Size,” but the Size column for folders displays the number of files rather than the folder’s storage size.
    As a result, even when the contents are sorted by storage size, the screen may display file counts such as “1,000,” “20,” and “600.” This can lead users to mistakenly believe that the contents have not been sorted correctly.
    We would like to request the following improvements:

    ・Display the folder’s storage size alongside the file count in the Size column
    ・Allow users to sort folders by file count in addition to storage size

    These…

    6 votes

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    0 comments  ·  New UI  ·  Admin →
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