Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9838 results found
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Per-Application Control for AI API
【Current Behavior】
The AI API setting in the Admin Console is currently a tenant-wide
toggle (ON/OFF). Once enabled, all custom applications (both
Server Authentication and OAuth 2.0 apps) under the enterprise
can invoke AI API endpoints. There is no mechanism to permit or
restrict AI API usage on a per-application basis.【Problem / Business Impact】
Because AI API consumption is billable, administrators cannot
selectively allow AI API access only for specific sanctioned
applications while blocking others. This creates the following
risks:- Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction,…
1 vote -
Section Limit on Hub Pages
Currently, there is a 90-section limit for each Hub page. We are concerned about letting users manage their hubs freely because they often don't keep track of the number of sections. Based on my validation, the frequency of this issue is unacceptable. Could you please increase this limit?
1 vote -
Enforce signer-only access and security controls in Box Sign
It would be helpful to have the ability to restrict access to Box Sign documents to signers only.
Currently, additional protections such as password or login can be configured, but access itself is not strictly limited to the intended signers, which may create a risk of unintended access.
It would be great if admins could enforce signer-only access at the organizational level, ensuring that only designated signers can view the documents sent via Box Sign.
3 votes -
on copy/move, include filepath display
When moving/copying a file, it would be very helpful to show the filepath of a potential destination folder, IN the search window.
Our folder structure includes folders with similar names, or parts of a name or phrase. Without being able to see the filepath, we're more likely to choose the wrong one. Then the only way to go back is either navigate through the folder tree (too many clicks) or start the entire process over (repeats the search).
Additionally, move/copy search brings back results for individual files which are understandably unselectable. The problem is, there are often additional folder options…
1 vote -
reassign tasks
The ability to reassign an approval task on a document that is assigned to me as well as be able to reassign the task as the person creating the task. Our approval flows are very dynamic and when people are OOO or busy they often need to reassign to someone else to not hold up our processes.
2 votes -
Enable "Searching" within Box Drives when using Microsoft File Explorer.
Enable "Searching" within Box Drives when using Microsoft File Explorer.
1 vote -
Remember Fields Size Preferences
Almost every document I create, I have to resize the signature box to the smallest height allowed and resize the date box and font size to much smaller. I would like a way to set user preferences for this issue.
1 vote -
Extending the expiration date of invitation emails
I work at a university and issue Box accounts to over 1500 new students every year.
New students have a very large number of procedures to complete upon enrollment, making it difficult for them to sign in to Box within two weeks of enrollment. As a result, many invitation emails expire.
The two-week deadline for invitation emails is too short and insufficient.
Please either set the default expiration date to around one month, or allow administrators to set the expiration date themselves.
1 vote -
Box Automate: Support for “Form Metadata Template”
When a large number of metadata fields are captured via Forms, mapping each variable to metadata fields within the workflow becomes time-consuming and complex.
It would be highly beneficial to support applying metadata to files using a “Form Metadata Template,” similar to Relay, to simplify workflow creation.
formsで入力するメタデータフィールドが多い場合、ワークフロー内でフォームで取得した変数をメタデータフィールドにマッピングするのに手間がかかってしまいます。
Relayと同様に「Formメタデータテンプレート」を使ってファイルにメタデータを付ける操作もサポートしてほしい。3 votes -
Make Folder Auto-Delete Retry Past-Due Items
Please improve Folder Automatic Actions so that folders with a deletion date in the past are also included in later auto-delete runs.
Currently, if deletion fails on the scheduled date for any reason, the folder remains undeleted afterward.
Requested change:
configured deletion date = processing date
→ configured deletion date <= processing date
This would make auto-delete more reliable even when processing is missed due to maintenance or a temporary issue.【In Japanese】
＜タイトル＞
フォルダの自動削除で期限超過分も再処理されるよう改善してほしい＜本文＞
フォルダの自動削除機能について、削除予定日を過ぎたフォルダも後続の自動削除処理の対象になるよう改善を希望します。
現状は、指定日の削除処理が何らかの理由で失敗した場合、その後も削除されず残ります。
要望する変更内容：
設定された削除日 = 処理日
→ 設定された削除日 <= 処理日
これにより、メンテナンスや一時的な問題で当日の処理が実行できなかった場合でも、後続処理で削除できるようになり、自動削除の信頼性が向上します。3 votes -
Make login box for SSO configurable
When a Box environment switches to SSO Test Mode, the login dialog box changes so that it has two buttons: "Continue" and "Not part of <org name>." This is confusing to users - they may not know IT is testing SSO, and not know what to do to access Box at that time.
If those two buttons' labels were configurable, admins could replace that text with something clearer to their users, such as "Click her to log in with Microsoft credentials" and "Click here to log in with Box username and password."
2 votes -
Please add a Task_Count property to Files
Please add a TaskCount property (similar to the CommentCount property) on files so we can know whether a file has tasks or not.
2 votes -
app.box.com website prompting for access without enumerating the specific apps and services it wishes to access
Currently app.box.com prompts for access to...something, without expounding on what, precisely, it wants access to.
I cannot, via policy, give blind access to things without proper enumeration of what, specifically, will be accessed.
Please adjust this to list specifically what is being requested, if not in the popup itself then via an opt-in option on the site.
Edge 146.0.3856.109
1 vote -
Moving / Copying data - give users the option to set default sort order
When moving or copying files in the web interface, the move to location is defaulting to strange behaviour which doesn't show recent folders ...
The move / copy to dialogue should show all the folders in the user's Box area so that they can select the correct folder for the destination for the moving / copying of files.
1 vote -
Provide a solution to existing users to migrate their data to Box as Box Shuttle is restricted to tenant level
We are seeking an effective solution for user data migration. At present, Box Shuttle operates at the tenant level with a current subscription limit of 10TB. However, from the end user's perspective, it would be advantageous to implement data caps at the individual account level. This adjustment would enable users to migrate their personal data from various storage sources directly to Box.
1 vote -
Ability to create custom in-app messaging banners from the Admin Console
As admins, we would like to have the feature to create a custom in-app banner in the Box admin console.
2 votes -
While in Outlook, the ability to drag & drop files directly into Box folders - not via the Box Web App, directly from Outlook
Insurance companies still heavily rely on working with emails. The current Box for Outlook integration is one way, ie. you can share documents out from Outlook.
Insurance companies require the ability to drag and drop files directly from Outlook into Box files without leveraging the Box Web App.1 vote -
Display full file name on mouseover
We have very long file names where file prefix can be 40 characters the same. In Box Web GRID view it's impossible to differentiate between the files without opening them. In list list view it's almost as bad. The file naming is set by customer policy and we cannot affect that.
Add a mouse over popup for files to show the whole file name for Box Web.
2 votes -
Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot
In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.
This feature is useful, but we would like the ability to customize these examples.
When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.
Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
表示できるとより便利です。4 votes -
Split-View Markdown Editor (Edit + Preview Side-by-Side)
I would like to request a split-view editing experience for Markdown files (.md) in Box Web. Currently, users must toggle between the editor and the HTML preview separately, which makes it difficult to verify formatting while writing. The requested feature would display the Markdown editor and the rendered preview side-by-side simultaneously — similar to the experience being introduced in OneDrive/SharePoint (rolling out April 2026).
Why this is important:
Markdown is increasingly used for technical documentation, internal wikis, and README files stored in Box. The current toggle-based experience creates friction, especially for users who frequently write or review Markdown content directly…1 vote
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