Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9378 results found
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Issue signature without creating a copy of the document
The Amazon Gift Cards team is using a Relay workflow to review feedback with vendors and record approvals. Some vendors request that they record a signature once the final design is approved by both parties. If they initiate the signature via Box Sign, it creates a new copy of the document, which does not preserve the comments and annotations from the original file, nor the approval status. It would be ideal for their workflow if they could issue a signature and it would just update the original document, rather than creating a separate, signed copy of the file.
1 vote -
Ability to log and review user-entered prompts in Box AI
After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.
3 votes -
Add new formats to formatting text tags (年月日, yyyy/mm/dd)
Please make the text tags specified in DocGen templates compatible with the date formats commonly used by Japanese customers.
These are formats that are very commonly used in contracts and invoices.
1. yyyy/mm/dd → 2025/06/06
2. yyyy/m/d → 2025/6/6
3. yyyy年mm月dd日 → 2025年06月06日
4. yyyy年m月d日 → 2025年6月6日ーーーーーーーーーーーー
DocGenテンプレートで指定するテキストタグで、日本のお客さまがよく使う日付書式に対応してほしい。これらは契約書や請求書でとてもよく使う書式です。
1．yyyy/mm/dd → 2025/06/06
2．yyyy/m/d → 2025/6/6
3．yyyy年mm月dd日 → 2025年06月06日
4．yyyy年m月d日 → 2025年6月6日1 vote -
Support for Multiple Upload Zones in Box Forms + Relay
Summary:
Enable the creation of multiple, distinct file upload zones within a single application or embed experience—for example, within a Box Doc Gen-powered form or workflow.Details:
Today, applications built with Box’s Form capabilities typically support a single upload zone or file request area. This limits the ability to organize incoming files contextually during intake or data collection workflows.We’re requesting support for multiple upload zones in the same app or form—each mapped to a different folder, metadata tag, or Doc Gen trigger.
Example Use Case – Box Doc Gen for Application Processing:
Imagine a form that uses Box Doc…4 votes -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
2 votes -
Use Box AI by selecting multiple files from Hubs search results
Customers want to implement an experience in Hub that allows them to select files from search results and use Box AI, just like the search function on Box.
Customer Needs:
Currently, if Box AI for Hubs does not provide the correct answer, they would like to select files from keyword search results and use Box AI.
Box上の検索機能のように検索結果からファイルを選択してBox AIを使う体験をHubでも実装することを顧客が希望しています。
顧客ニーズ:
現状、Box AI for Hubs で正しい回答が得られない場合、キーワード検索結果からファイルを選択してBox AIを使いたい2 votes -
Multiple metadata templates can be added to Hubs
Currently, only one metadata template can be added to the Hub search function, but we would like to set up multiple templates.
Customer use case:
The customer is using metadata on a business unit basis, and is designing metadata templates on a smaller scale than the Hub. (Example: Sales campaign management)
The customer is concerned that if they create a Hub for the sales department, they will only be able to search metadata related to sales campaigns, and there will be no opportunity to improve searchability using other metadata.
現状Hubの検索機能に追加できるメタデータテンプレートは1つだが、複数設定したい。
顧客ユースケース:
顧客は業務単位でメタデータ活用を進めており、Hubよりも小さな単位でメタデータテンプレートを設計しています。（例: 営業キャンペーン管理）
営業部用のHubを作った場合に営業キャンペーンに関するメタデータ検索しかできず、その他のメタデータを使った検索性向上の機会がなくなってしまうことを懸念しています。1 vote -
Extend the Collaborations Endpoint to Support "Accepted" Status Filter
Proposed Improvement:
Extend the Box API Collaborations Endpoint to Support "Accepted" Status FilterCurrent Endpoint Description:
The current Box API endpoint for retrieving collaborations (GET /collaborations) supports filtering by collaboration status, but it is limited to the status=pending parameter. This allows users to retrieve only pending collaboration invitations for files and folders. The endpoint is documented at:
https://developer.box.com/reference/get-collaborations/#param-statusProposed Enhancement:
Extend the GET /collaborations endpoint to include support for the status=accepted filter, enabling developers to retrieve all active (accepted) collaborations on files and folders owned by a specific Box user. This enhancement would improve the ability to manage and audit…1 vote -
Limit the amount of data a user can delete
There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.
〈ユーザーが削除できるデータ容量を制限する〉
Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。
9 votes -
Update Metadata Through Relays
This is a function that is already available in the API, but it would be nice to be able to dynamically change metadata values on a template that has already been applied previously through Box Relays.
For example, if I have a document with a metadata field and value of 'Status: Inactive' and I run the document through a flow that has it approved via a task, I would like to be able to change the metadata to read 'Status: Active' as an outcome of the flow.
1 vote -
Shared Links Report Enhancement - Report from a specified folder and below
I would like a filter to be added to the Shared Links Report where you can specify a specific folder and the report will run with that folder as the top level and report on shared links for everything below that. This would run much faster than running the report for our entire tenant.
We have much of our data owned by a "Project Account" so it is not controlled by a specific employee. Because of this, running the report with this user as the owner using the existing filter option is much the same as running a tenant-wide report.…
7 votes -
Box for Salesforce - Send Shared Links in Global.SendEmail Action
Provide the ability to click a lightning button, select one or many files in the Content Picket, then add the shared links to the Global.SendEmail action
1 vote -
form submission export
Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.
2 votes -
Files that failed to upload are displayed at the top.
On the file list screen that opens from the bottom when uploading, I want files that failed to be uploaded to be displayed at the top.
When uploading tens or hundreds of files, it is not possible to immediately determine which files actually failed.
You could find it by scrolling down, but the time and effort involved seems impractical.
Like this feature to be implemented to improve convenience.アップロード時の下部から開くファイル一覧画面で、アップロードに失敗したファイルは一番上に表示してほしいです。
数十～数百のファイルをアップロードする際に、実際にどのファイルが失敗したのか即時に判断ができないです。
下にスクロールすることで探すことはできますが、時間と労力が掛かり非現実的だと感じます。
利便性向上のために本機能の実装を希望します。3 votes -
Added annotation function to the BoxNotes preview screen
This is a request for a preview screen that appears when the BoxNotes URL is changed from "notes" to "file."
When reviewing the text and inserted images in a created Note, the annotation function cannot be used, making it difficult to request corrections by pointing out specific parts.To streamline file reviews, please make the annotation feature available in BoxNotes as well.
A good place to place the annotation function is on the text written or on the inserted image in the BoxNotes preview screen.
BoxNotesのURLを"notes"から"file"へ変更した際に表示されるプレビュー画面の要望です。
作成したNoteの文章・挿入画像のレビューを行う際に注釈機能が利用出来ない為、特定の箇所を明記して修正依頼をすることが難しい。
ファイルレビュー効率化の為、BoxNotesでもアノテーション機能を利用できるように変更してください。
アノテーション機能の位置は、BoxNotesのプレビュー画面で書かれたテキストや挿入された画像の箇所が良い。3 votes -
Deleted Shared Link Lookup Tool
In the same manner as below, we'd like the capability to search for disabled shared links as well. Currently, there's no way to locate files if the shared links have expired or become inactive.
4 votes -
Box drive for surface pro
I have the latest surface pro laptop, but it says box drive is not compatible with this device. I use the drive version heavily for work and prefer not use a different content management software. . Surface pro suggested reaching out to box for support. The model features the Snapdragon X plus (10 core)/ X Elite. Can you provide an update that makes the drive compatible?
1 vote -
Show Folder Size in GB/MB at root and tree level, inside
To see, at a glance inside the Box.com web interface inspector, the file size allocated to each parent folder and should I click in, each sibling folder. Right now, the interface only gives the number of files, which is deeply unhelpful when trying to assess what folders are taking up how much storage...
1 vote -
Change the warning message when external users change their password.
The new feature "Enable detection of confirmed leaked passwords" has been applied.
If an invited external user does not meet the password criteria, they will be required to change their password.
When entering a new password, if the password does not meet the requirements, a message will appear stating "Password was exposed in a data breach"
This message is confusing as it misleadingly suggests that a data breach has occurred on the tenant's side.
Therefore, please change it to something appropriate, such as "The password you entered is weak, please make it more complex."
新機能の「漏えいが確認されたパスワードの検出を有効にする」を適用してます。 招待された外部ユーザーがパスワード条件を満たしていない場合、パスワードを変更する必要があります。
新しいパスワードを入力したとき、条件を満たしていないパスワードを入れると、「データ侵害で漏えいが確認されたパスワードです」とメッセージが表示されます。
このメッセージでは、テナント側でデータ侵害が発生したという誤解を生むような表現となっており、混乱します。
よって、「入力したパスワードは脆弱なので、より複雑なものにしてください」といった適した内容に修正してください。3 votes -
Change the warning message when external users change their password.
The new feature "Enable detection of confirmed leaked passwords" has been applied.
If an invited external user does not meet the password criteria, they will be required to change their password.
When entering a new password, if the password does not meet the requirements, a message will appear stating "Password was exposed in a data breach"
This message is confusing as it misleadingly suggests that a data breach has occurred on the tenant's side.
Therefore, please change it to something appropriate, such as "The password you entered is weak, please make it more complex."
新機能の「漏えいが確認されたパスワードの検出を有効にする」を適用してます。 招待された外部ユーザーがパスワード条件を満たしていない場合、パスワードを変更する必要があります。
新しいパスワードを入力したとき、条件を満たしていないパスワードを入れると、「データ侵害で漏えいが確認されたパスワードです」とメッセージが表示されます。
このメッセージでは、テナント側でデータ侵害が発生したという誤解を生むような表現となっており、混乱します。
よって、「入力したパスワードは脆弱なので、より複雑なものにしてください」といった適した内容に修正してください。1 vote
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