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7284 results found

  1. Grid View - Bring Back The Slider (adjusts the image size previews in Grid View)

    Recent changes to the Grid View noted here, https://support.box.com/hc/en-us/articles/10117683547539-List-view-and-grid-view-enhancements, have removed a key feature that had become part of my companies workflows.

    Prior to this update, the Grid View had an slider next to the button we use to toggle between the Grid and List views. Today, that slider is gone.

    Now the ONLY way to view the Grid is as thumbnails. My company of 500+ uses Box daily and a BIG part of our workflows relies on this feature. We never imagined this would be removed and it is causing us to discuss alternative options. We are an…

    56 votes

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    researching  ·  24 comments  ·  Web App  ·  Admin →
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  2. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    93 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Folder Lock from Web UI

    Currently, Folder Lock can be configured only through API. We would like to be able to configure it on Web UI, e.g. Folder Settings.
    Folder Lock function is very useful, but not used widely. Probably it's because API is not very friendly for some users.

    50 votes

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    0 comments  ·  Web App  ·  Admin →
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    We are doing research for this feedback, and it would be really helpful to get specific use cases. Could you elaborate on what problems you are trying to solve and/or prevent?

  4. Selecting files on the Box UI

    I recently noticed a change in Box in the while you can select files. Before, you can click on a filename or multiple filenames and it would just be a selection. Now it seems to launch the file. If you want to select the file you have to click on the ballot box to the it’s right now. Our team much prefers the previous way before it was closer to how a desktop UI behaves.

    18 votes

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    10 comments  ·  New UI  ·  Admin →
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  5. Ability to specify the destination folder for periodic output of Box reports

    We would like to be able to output Box reports periodically by specifying a folder.
    Currently, it is possible to output reports on a regular basis, but when providing them to users, it is necessary to manually move the output results, which takes a lot of man-hours.
    We would like to be able to fully automate this process, so we are making this request.

    ■日本語
    Boxレポートの定期出力をフォルダ指定で出力できるようにしてほしい。
    現在は、レポートを定期出力することは可能ですが、ユーザーに提供する場合は手動で出力結果を移動する必要があるため工数がかかってしまいます。
    完全自動化できるようにしたいため、リクエストします。

    18 votes

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  6. Box Status site improvement

    1. Adding status of each region on Box Status site(https://status.box.com/) , because currently an outage impacting only users in a specific zone/region doesn’t appear on the status site. (e.g. customers who are in Asia region are unable to download/upload/preview.)

    2. Clarifying the definition of impact. "Incident Response and Communications" article (https://support.box.com/hc/en-us/articles/360043697394-Our-Approach-to-Incident-Response-and-Communications) has the guideline of customer impact. However, definitions and examples of each category are not clear enough.

    46 votes

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    0 comments  ·  Other  ·  Admin →
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  7. file request with BVE

    Currently we are using BVE and have a firewall setting to block the normal app.box.com.
    When our group/subsidiary companies try to upload a file through file request, since the link URL is https://upload.app.box.com, they cannot upload a file via file request.
    It would be great if we can make a file request link that is BVE so the URL is https://upload.ent.box.com.

    17 votes

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    0 comments  ·  Web App  ·  Admin →
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  8. Please separate the colors of the icons displayed in folders and files.

    Due to the release of Box Shield's new classification indicators, the colors of the "lock icon" and "shared link icon" displayed on folders and files are all grayed out.
    In the past, the "lock icon" was red, and the "shared link icon" was blue, etc., making it easy for users to see and use.

    We believe this is a far cry from Box's goal of accessibility, which is "ease of use for all users."
    In order to provide an easy-to-use environment for all users, please restore the icon colors to the previous specifications or color code them.

    (Japanese)
    フォルダ・ファイルに表示されているアイコンの色を分けてください。

    Box…

    32 votes

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    researching  ·  0 comments  ·  Shield  ·  Admin →
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  9. Shield Malware Threat Detection False Positives on Excel Documents with Macros

    Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.

    24 votes

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    0 comments  ·  Shield  ·  Admin →
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  10. I would like shortcut files created on Box Drive to be reflected on Box Web as well.

    I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
    However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
    I feel this kind of specification is very inconvenient.
    I would love to see you respond to make this happen.

    (Japanese)
    Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
    無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
    しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
    同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
    このような仕様だと大変不便に感じてます。
    実現に向けて是非対応してほしい。

    45 votes

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    researching  ·  1 comment  ·  Box Drive  ·  Admin →
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  11. Box Sign requests default "my requests" folder

    Box Sign requests default to save into a "my requests" folder for all users. We don't always need the sign request saved into our regular Box folder structure and having a separate place for each user to send their requests to would be more beneficial.

    18 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  12. Change the file lock icon back to red

    After the Shield File and Folder Badges update, the file lock icon changed from red to grey.
    https://support.box.com/hc/en-us/articles/9790388093075-File-and-Folder-Badges

    It is harder to see now so it would be great if you can change it back to red.

    16 votes

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    1 comment  ·  New UI  ·  Admin →
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  13. PDF & PNG Export for Canvas

    When finalizing a session using visual collaboration, it's often required to export the end product to be able to share with non-Box users, and possibly to upload as attachment to other applications. A PDF (possibly PNG) export feature would be great additions.

    18 votes

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    0 comments  ·  Box Canvas  ·  Admin →
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  14. Pre-Selecting item on new list view & grid view

    Previousely list view was shown information in the right pane by ジュst only selecting an item with the cursor like a Stepping stone.
    You can't do that with the new UI.
    Check >shown > Uncheck >move next item> Check next >shown>Uncheck....and more...
    it's not speedy action.
    We know that pre-selected items by cusor↓↑key, move to checkbox using tab key then enter key, then check each item.

    But need keyboard shortcuts easier.

    Like a round robbin.

    13 votes

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    0 comments  ·  New UI  ·  Admin →
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  15. Error notification about Relay Workflow

    Currently there is no way to know whether the relay workflow has failed or not.
    So when there is an error in a workflow, I would like to have admins and or the workflow owners to receive a notification to inform about the error.

    67 votes

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    0 comments  ·  Workflow  ·  Admin →
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    Hello all,


    Thanks for requesting this feature. The product team reviewed this request and added to our backlog for consideration. We look to revisit this next year and once we start working on this, we will update the status. 


    Thanks,

    Nirmal

  16. use @mention in the Office suites of software (Words, Excel, PowerPoint)

    Currently, we are able to do commenting of the document in Box by using the @mention. But we are not able to do the same when we are editing document in the native Ms Office software eg Words, Excel & PowerPoint. The @mention does not work.

    Would like to have the same feature when we are working in the native document?

    37 votes

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  17. Retention policy details in the Trash UI

    The Bin/Trash UI displays Retention policy details the first time you trash an item until you navigate away.
    Ability to have this info visible at all times in Trash UI would be helpful to end users and admin rather than running reports to check status of a single file.

    13 votes

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    0 comments  ·  Governance  ·  Admin →
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  18. Improvement of the interval at which the version history of BoxNotes is automatically saved

    As the support article below states, "While you're working in Box Notes, we automatically save your changes as a new version roughly every 5 minutes or after 5 minutes of inactivity. "
    However, if you continue to operate, it will only update the "current version" and will not automatically save a new version every 5 minutes.
    https://support.box.com/hc/en-us/articles/360043692834-Box-Notes%E3%81%AE%E3%83%90%E3%83%BC%E3%82%B8%E3%83%A7%E3%83%B3%E5%B1%A5%E6%AD%B4%E3%81%AE%E8%BF%BD%E8%B7%A1
    We would like to improve the function so that the version will be updated every 5 minutes even if the operation is being performed continuously.
    In addition, since there is information that would be troublesome if it disappears due to an operation error,…

    12 votes

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    0 comments  ·  Box Notes  ·  Admin →
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  19. Box Sign - copy and paste fields.

    Box Sign - copy and paste fields.

    Sometimes it's really annoying to keep clicking and dragging and resetting who it's assigned to.

    11 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  20. New Preview File Type: Scadec Feature Comment file (.sfc)

    Please add SCADEC Feature Comment file: SFC to the list of file extensions supported by Box Content Preview.

    9 votes

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    0 comments  ·  Preview  ·  Admin →
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