Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
See user guide here.
9665 results found
-
3 votes
This feature is not planned for the first half of this year as we improve usability of the existing Managed Users page. We will revisit this feature request in the second half of the year and as more customers demand this type of report.
-
3 votes
-
Special characters searchable in content manager
The ability to search with the filename and extension within quotes, i.e. workshop.one
Right now search separates the two and makes it difficult to locate the file, as it would be searching for "workshop one"
3 votes -
Bulk Edit - Add Email Alias Column(s) to Bulk Edit Spreadsheet
Currently there's no way for an admin to manage/edit email aliases for their users in bulk via the Admin Console (they must develop custom scripting to do so).
REQUEST: Add the ability to edit/add email aliases for users when using the Bulk Edit feature (meaning add an alias column to the spreadsheet that allows the user to enter multiple aliases in one cell, separated by a delimeter like a semicolon - exactly what we already have for the Groups column of the spreadsheet).
3 votes -
Shield - Malicious Content alerting should provide greater details
Malicious Content alerts within Shield should provide more information on why a file is considered "malicious", to aid the process of sandboxing and investigation (such as threat type, family etc).
2 votes -
Shield - Download and Navigate to a file directly from a Malicious Content Shield Alert
For the Malicious Content rule, it should be possible to download a malicious file directly from a Shield Alert for sandboxing without having to search for it.
Also, an admin who has Content Manager access should be able to click a button within the alert and navigate to the file in the Content Manager to manage it.
2 votes -
Cannot select text in Box preview screen
When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
＝＝＝
ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。2 votes -
Regarding Preview of msg Files Stored on Box
I would like to request a fix for the issue where, when an msg file is stored, the preview continues to display the initially uploaded content even after the file's content has been updated.
＝＝＝
msgファイルを格納した際、その後ファイルの内容がアップデートされても最初にアップロードされた内容でプレビューが表示されてしまう問題について改修を希望します。2 votes -
Improved LFO operation stability
There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
＝＝＝
LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。2 votes -
Display of account name when approval task or Box Relay creator user is deleted
After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
＝＝＝
アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。2 votes -
Update Box AI Studio configuration
Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users
2 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…2 votes -
Enhanced Granular Access Controls for External Collaborators
Current Limitation:
- Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
- No ability to create differentiated access rules for trusted partners or affiliated organizationsProposed Feature:
Implement a multi-tier external collaboration access control system that allows:
1. Configurable access duration and permissions based on organizational relationship
2. Ability to create exception groups with extended or permanent access
3. Granular control to distinguish between:
- Completely external users (standard 30-day restriction)
- Trusted partners/affiliated organizations (customizable access duration)
- Specific trusted domains with distinct access rulesUse Case Example:
An organization wants…2 votes -
Is it possible to upload a document in box that has links to folders within Box
I would like to know is it possible to create a document that has URLS that connect to other folders within my box tenant, or within my folder structure?
2 votes -
counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub
"Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"
2 votes -
Request for improvement of the event where the cell date is different when previewing an Excel file
In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
…
2 votes -
Cross-search across multiple Hubs
Desired Capability:
Enable searching across multiple Box Hubs simultaneously.Goal:
To reduce the effort required for users to manually select specific Hubs, streamlining the search experience.2 votes -
Native report for Shield Monitoring Mode
Please provide native reporting within Box for Shield monitoring mode. Would prefer to do this natively in the admin console versus API Event Stream
2 votes -
Ability to Select the AI Processing Region
We would like to request the ability to select the region where AI processing is performed.
Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.
2 votes -
Request for Dynamic Session Timeout Control Based on SAML SessionNotOnOrAfter
We would like Box to reference the SessionNotOnOrAfter value in the SAML response and allow the session timeout to be set shorter than the tenant’s default value (and, if possible, longer as well).
Our intention is to have the IdP determine the security level based on factors such as device type and user type, and then shorten the session only when the risk is high, while allowing longer sessions when the risk is low, thereby enabling risk-based session management.
【In Japanese】
＜タイトル＞
SAML SessionNotOnOrAfter によるセッションタイムアウト動的制御の要望＜本文＞
SAMLレスポンス内の SessionNotOnOrAfter を参照し、Boxのセッションタイムアウトをテナントデフォルト値より短く（可能であれば長くも）設定できるようにしていただきたいです。
IdP側でデバイス種別・ユーザー種別などから安全性を判定し、安全性が低い場合のみセッションを短く、高い場合は長くすることで、リスクベースのセッション管理を実現したい意図があります。2 votes
- Don't see your idea?