Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9665 results found

  1. Toggle for automatically opening documents in a new tab

    Either allowing Right Click on suggested search bar results or creating a toggle where clicking a document/picture/file/etc opens it in a new tab instead of on the current tab. I am SO tired of hitting the back arrow/duplicating pages when I need to open more than one document at a time

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New UI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. User Offboarding (File/Folder Moves)

    I’d like to suggest an improvement to the user offboarding process. When we delete a user, it would be very helpful to have more granular control over where that user’s files and folders are moved within the tenant. This way we can choose someone and then maybe a subfolder they want the data placed in.

    Specifically, having the option to:
    - Choose the destination folder for the disabled user’s content.
    - Include checkbox option to include trash bin contents along with the rest of their files.

    This would make the offboarding process more efficient and ensure nothing is overlooked.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Add a "View All Tasks" button to the left menu

    To view all tasks, you need to press the clipboard icon and then select "View All Tasks."
    It takes two clicks each time, which is very time-consuming.
    I would like you to add it to the left menu so that I can check all tasks with a single click.
    -in Japanese-
    すべてのタスクを確認するにはクリップボードアイコンを押してから“View All Tasks”を押す必要があります。毎回2クリック必要となるので非常に手間がかかっています。1回のクリックですべてのタスクを確認できるよう左メニューに追加してほしい。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tasks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. External Users sortable columns and bulk deletion based on last active date

    Box makes it easier thru the Admin console GUI in the near future.
    For External Users a sortable column of “Last Active” and then bulk deletion is needed in the Admin GUI.

    It would also be nice to have the option in Security to set a threshold like 90 days inactive for External Users before auto-delete to manage this automatically going forward.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Multiple people submit a form in an order, then 1 document is created

    Multiple people submit 1 form in an order. Once everyone has submitted their answers, 1 document is generated from that form.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Adding Font Colors

    Please add gray as a font color option in Box Hubs, similar to Box Notes.
    The gray color is very useful for representing supplemental information.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. AI query results resources

    One enhancement requested by a customer is within the Box AI query window. The documents from which information is pulled be linked within the response alongside the relevant text and at the end of the response (image 1), rather than be listed only at the end of the response (image 2).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. File Status now showing in Windows File Explorer

    The problem shows up after installing the box app on my Windows pc. In my Windows file explorer, I cannot see the status of my files. I cannot know if the document is already available or needs to be downloaded first before use. And I cannot clear local downloaded file caches to release some space. How can I know the file status?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Open Microsoft Office in embedded Office app by default

    If I have, say, an Excel file in my Box account, I can right-click on it, choose Open with..., then choose Excel Online, and it'll open up in the embedded version of Excel. That's wonderful! However, since I almost always want to open my Excel files that way, I'd really like an option to have that happen automatically when I open the file without right-clicking on it. This would save me a bunch of clicks over time.

    (Closely related, I'd also like to get rid of the "will open in Microsoft Excel Online in a new browser window" alert, but…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Reporting on Box Desktop Applications

    Would like to have a report on managed users and the last reported version of Box Drive/Box Tools/Box for Office they are using and if they have any active sync errors to proactively help them.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Expand Column for Files and Folders Report

    Sometimes I have users who ask for a files and folder report on a particular folder. After I receive the report I have to create an additional column for a link to the file/folder. I just use the existing information in the report, replace all F with f in the Item Type Column, and concatenate function in excel to create this. Would just like this to be a native addition for the report.

    Excel function: =CONCAT("https://box.com/",[@[Item Type]],"/",[@[Item ID]])

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Grammarly in Box for Google

    We'd like to be able to use Grammarly in the google docs, sheets, and slides that we store and access on Box. Currently, the Grammarly extension for Google Chrome (our typical browser) works fine on other sites, but not within Box.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We would like the option to change the time zone used in Box Shuttle job reports.

    Box Shuttle is an excellent tool for migrating large amounts of data.However, the job reports always show timestamps in UTC, which means we need to manually convert them to our local time zone (e.g., JST) every time.

    It would be very helpful if the timestamps in the reports—such as Creation Time, Source Last Modification Time, Target Last Modification Time, Last Access Time, Start Time, and Transfer Time—could be displayed based on the user’s default time zone and language settings.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shuttle  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Enable More than 2 Simultaneous Legal Hold Exports / Add Export Queue Management

    Box currently limits legal hold exports to only two concurrent exports per account, which becomes a bottleneck when managing multiple cases, custodians, or data sets. There is no queueing mechanism or ability to start additional exports while the limit is reached—exports must be retried manually after completion. This slows down compliance workflows and creates operational friction for high-volume teams.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Direct transition from preview screen to server link embedded in file

    When previewing PDF and Word files, it is not possible to navigate to server links embedded in the files.
    If you want to navigate to server links, you need to download the files from Box and click the links, which is time-consuming.
    There is an impression that the preview screen is inconvenient, and this damages Box's reputation, so please enable navigation to links from the preview screen.

    ■In Japanese
    PDF, Wordファイルのプレビュー時にファイルに埋め込まれたサーバリンクに遷移することはできません。
    サーバへのリンクに遷移したい場合は、Boxからファイルをダウンロードしてリンクをクリックすることが必要で、手間がかかります。
    プレビュー画面が不便という印象があり、Boxの評判が落ちるためプレビュー画面からリンクに遷移できるようにしてください。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Preview  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Option to remove or hide the floating Box AI icon when viewing a note. I am trying to read this document, and it is distracting.

    Please add an option to the edit bar to hide the floating Box AI icon when viewing a note. When reading a document, it can be distracting. An option to hide the Box AI icon will allow users to focus on deeper work.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Notes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. List the file name that the pop up is confirming to be deleted

    When the confirmation window pops up to ask "Are you sure you want to delete this item?" it would be really helpful for the filename to be listed there to ensure the correct file was selected.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Share files externally Box Drive

    Allow the 'People with the link' option to be available directly in Box Drive when sharing files externally, so users don't need to switch to the Box Web App.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@b

    ■ Need
    Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.

    ■ Background & Issue
    Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.

    ■ Example Use Case

    In a process where the labor union reports employee work status to company officers using Relay notifications:

    Issue: It is burdensome to ask all officers to adjust their mail filtering rules for …

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. A feature that suggests prompts related to search results

    We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
    We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
    but there are many cases where it is difficult to input specific prompts when asking the AI questions.
    As a result, even though we actually have enough materials to get the desired answers,
    the AI returns a message saying "No related content found,"
    which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
    Example:
    When…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base