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9667 results found

  1. Adjust Platform Activity Report to be Relative Timezone to User/Browser

    Currently, the date picker for admin reports is relative to a user's browser settings. However, the Platform Activity Report just uses Pacific time (PST). Often, this can be inconsequential/unnoticed, but under the right conditions, such as if a report is scheduled to run before 9 AM EST, the report needs to push into the prior day in PST, so the output displays essentially a 1 day offset. This is confusing to customers when encountered, and the logic for the report itself should mirror everything else in Box (relative to a user's timezone settings - whether on the account, or their…

    1 vote

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    0 comments  ·  Admin Reports  ·  Admin →
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  2. InTune MAM integration with Box issue

    When Mobile Application Management is enabled for Intune, if the default email address does not match the Intune email, then authentication fails, breaking authentication for all users.

    It seems a failover to the secondary email (which matches Intune) should be a given, and in my experience in product support should be quite easy to implement.
    Please add failover to the secondary email ID in authentication for MAM/Intune.

    1 vote

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  3. Provide ability in Admin Console for Collaborating on Content > Incoming Invitations to be turned off for all users

    Provide capability in Admin Console for Collaborating on Content > Incoming Invitations to be turned off for all users rather than available by default in Account Settings at an individual user level

    1 vote

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  4. New Content Manager Feature Parity

    The new content manager UI could be improved by having the following features that were possible with the old content manager:
    - Folder Properties: For a folder, the old UI shows the number of collaborators, and lets you dive in (properties, general info) to see the size of the folder (in terms of storage).
    - Copy: The old UI lets you copy the name of the item (super-helpful).
    - File Properties and Version History: The old UI lets you see the version history and access stats for a file.

    I like the fact that the new UI searches Box Trash,…

    1 vote

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  5. Unsharing subfolder

    We should be able to remove access to a subfolder without it affecting access to the parent folder. I understand cascading permissions from parent folder > subfolder, but it definitely should not be the other way around. Currently, we have a parent folder with tons of different subfolders underneath and when we create a new private subfolder, rather than having to un-share the parent folder with someone and re-share all folders except the private one, we should just be able to un-share the private subfolder without taking away access to the entire parent folder. This is a huge time-eating hurdle…

    1 vote

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  6. Generic Box AI for Box employees

    Can we have an employee version of the Box AI that has access to all generic Box notes for employees and Confluence pages. This will speed up the process of getting answers to internal employee questions.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  7. Annotation types are lacking compared to other ECM platforms.

    Support additional annotation types for parity with traditional ECM systems: Text boxes, stamps, shapes (ovals, circles, arrows, etc).

    1 vote

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    0 comments  ·  Annotations  ·  Admin →
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  8. transcribe videos uploadedto box.

    transcribe videos uploadedto box.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  9. Log HTTP_PROXY/HTTPS_PROXY Usage in Box Drive (Windows)

    On Windows, we encountered prolonged troubleshooting with Box Drive because setting the HTTPPROXY and HTTPSPROXY environment variables led to unexpected proxy usage.

    While it is widely known in the Python ecosystem that these environment variables can influence program behavior, the impact on Box Drive was not obvious and made diagnosis difficult.

    Could you consider enhancing Box Drive’s logs to output a list of the environment variables it reads (e.g., those related to proxy configuration) so that issues like this are easier to identify?

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Enterprise setting for file sharing outside with expose the enviroment

    Hello Team,

    We want to provide option to enable link for particular folder, instead of whole Box enviroment, which is secuirty risk.

    Please look into the this on priority.

    Thanks and Regards,
    Vikas Mishra

    1 vote

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  11. Request to Add “Preview Only, Download Disabled” Permission in Admin Console

    Request to Add “Preview Only, Download Disabled” Permission in Admin Console

    Currently, the admin console user status settings include permissions such as “Active - View Only” and “Active - View/Upload,” but there is no granular control to allow file preview while disabling downloads. For security reasons, we request adding a new status or permission that enables “preview only with download disabled.”

    1 vote

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  12. The location filter overrides the file type filter in Box Apps

    When using the location filter in a Box App, the File Type filter (where you can select if you want folders and what file type) stops working. We use cascading metadata on some folders as well as nested folders for organization.

    When we pull all cases together in a Box App we want to remove the folders from the view because they are not relevant. This is fine until we want to further filter using the location and then all the folders are returned as well.

    1 vote

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    0 comments  ·  Box Apps  ·  Admin →
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  13. 'Does not contain' filter for name field in Box App

    We would like to be able to exclude content from a Box App view using a 'does not contain' operator. This would help us to narrow down content that is returned in a view.

    1 vote

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    0 comments  ·  Box Apps  ·  Admin →
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  14. Only folder owners and co-owners can send collaborator invites and add this folder to a Hub

    In the Box Support article: https://support.box.com/hc/en-us/articles/25870093558675-Adding-Content-to-Box-Hubs, it says this checkbox reads "Only folder owners and co-owners can send collaborator invites and add this folder to a Hub"

    The actual setting in Box only says "Only folder owners and co-owners can send collaborator invites" leaving out the part about Box Hubs, this needs to be updated.

    This also relates to: https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/48513617-unable-to-add-a-content-to-a-hub-site-due-to-folde where this setting really makes no sense as inviting collaborators really has nothing to do with attaching files and folders into a Box Hub.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  15. playback speed controls for audio or video files

    At the moment, the Box Mobile app for iPad doesn’t include playback speed controls for audio or video files, so I suggest to add this function. The web already has this function. It would enhance the audio user playback!

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  16. I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want

    I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want them to have a downloadable link (without having a box account) to access the document(s). I do not want to send a passcode for access (unless it is required).

    I tested out this feature with a few of my email accounts not linked to my Box account. I also tested it out with a Box user in with account access, but to an email not linked to Box.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  17. Box integration sending emails with inconsistent formatting

    Box integration is sending unusal format to emails resulting in + between each word. This was reported and found Thanks for testing and sharing your observations. The behavior you’re seeing with the + signs in the subject and body is due to how the Box integration generates the Outlook on the web compose window. It URL-encodes spaces as +, which Outlook sometimes displays as spaces and sometimes shows literally — this explains why clearing the browser cache makes it look correct for the first attachment but not for subsequent ones.

    Essentially, this is a limitation of how the integration constructs…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Allow Multiple Enterprise IDs (EIDs) to be Defined as a Single Internal Organization (Tenant Federation)

    For security or operational reasons, it is common for a single enterprise to operate multiple Box tenants. However, when an organization's internal user scope ("company") is defined by its Enterprise ID (EID), users from these separate-but-related tenants are treated as external collaborators.

    This creates significant problems and reduces usability:

    Shared Link Restrictions: Users from a related tenant cannot access links shared with the "People in your company" permission level.

    Group Collaboration Issues: It is not possible to invite groups from a related tenant to collaborate on content.

    Reduced Security and Convenience: Collaborators from related tenants are flagged as "external," which…

    1 vote

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    0 comments  ·  Admin Console  ·  Admin →
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  19. Allow Custom Domain Email Addresses for Service Accounts and App Users

    Service Accounts and App Users are automatically assigned an email address with the @boxdevedition.com domain. This becomes problematic when a company's collaboration settings define internal users by their own corporate domain (e.g., example.com).

    Under this configuration, if a shared link's access level is set to "People in your company," the Service Accounts and App Users are treated as external users because their @boxdevedition.com email does not match the company's domain. Consequently, they are blocked from accessing these internal-only links, which hinders automated workflows and API-based processes.

    Proposed Solution
    Introduce a feature that allows administrators to change the assigned @boxdevedition.com email…

    1 vote

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  20. Request for control over shared links for company users

    In order to share content quickly and securely with certain company users, we would like to request the following features

    ・Allow passwords to be set on shared links even when they are addressed to company users.

    ・Allow tenant default values for shared link expiration to be configured specifically for “company users.”

    【In Japanese】
    <タイトル>
    会社ユーザー向け共有リンクの制御についての要望

    <本文>
    会社のユーザーの一部に対して高速かつ安全にコンテンツを共有するため、以下の機能を希望します。

    ・会社のユーザー宛の共有リンクにもパスワードを設定できるようにしてほしい。

    ・共有リンクの有効期限のデフォルト設定について、「会社のユーザー」に限定したテナントデフォルト値を設定できるようにしてほしい。

    1 vote

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    0 comments  ·  Other  ·  Admin →
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