Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9667 results found

  1. Please eliminate the need to log in and out when updating the app

    When updating the app or fixing issues, we would like to avoid requiring users to log in and out whenever possible. For administrators, it is burdensome to notify employees about changes that need to be reflected.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Expire shared links for external users, but not internal employees

    When employees use shared links to exchange sensitive data with clients, we set them to expire for security reasons. However, when we later encounter a shared link within an internal email or slack message, we can no longer see what it linked to. We could go run a report to find out, but that would be a support ticket. It would be much better if shared links could just continue working for employees (if they are permitted direct access) even after they have expired for external users.

    Before link expiration, content is accessible to anybody internal or external who has…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Envelope support

    At present box sign doesn't support envelope feature. Like adobe esign api or docusign api. I can request an agreement or an envelope to a set of users and their sign fields mapped in the entire document .

    Box at present considers the signature field per document only. This is an essential piece to complete against adobe esign api or docusign api.

    From pricing perspective box can introduce a special pricing for this as well.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I want to change the display position of the BoxAI button on the preview screen.

    I understand that in the current settings, BoxAI buttons are displayed in the top right and at the beginning of the right sidebar when a document is opened.
    I would like to be able to change the position of the top right button and the display order in the sidebar (I want it to be displayed at the bottom).

    現在の設定ではドキュメントを開いた際に右上と右側サイドバーの先頭にBoxAIのボタンが表示されると認識している。
    この右上のボタンの位置や、サイドバーの表示順(一番下に表示させたいと考えている)を変更できるようにしてほしい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Sorting & Tagging

    I’ve encountered a few issues with Box.com and it’s impeding on my performance.

    When creating folders the system by default sorts by the latest folder accessed. Clicking on “NAME” to resort by folder structure is time consuming.

    Also, I was told the Box desktop app was a good alternative to Box.com. All was well until I stumbled upon a design flaw when tagging a folder on the desktop app vs Box.com
    I use a Mac and tag using their colour coding system. Unfortunately, Box.com does not support said feature so the tags are only visible on my laptop.

    Since there’s…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Perform two-factor authentication on the Box mobile app

    Users cannot configure two-factor authentication from the Box Mobile app.
    It is necessary to configure settings from a PC, so users who do not normally use a PC for their daily tasks need to be provided with an environment where they can use a PC individually.
    Since it is very time-consuming, I would like to be able to set up two-factor authentication from the Box Mobile app as well.
    -in Japanese-
    ユーザーはBox Mobileアプリから2段階認証の設定をすることができません。PCから設定を行う必要があり、通常業務でPCを使わないユーザーは個別にPCを利用できる環境を用意しなくてはいけません。非常に手間がかかるので、Box Mobileアプリからも2段階認証の設定ができるようにしてほしい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 列幅が狭く、変更を固定できない。The column width is abnormally narrow, and changes cannot be fixed.

    BOXドライブをエクスプローラ上で開いたときにファイル名の欄が異常に狭い状態で表示され、手動で直したり幅を再設定しても自動で狭い幅に戻されてしまいます。非常に使い勝手が悪いです。数年前からある不具合で多くの人が報告しているのに、いまだに修正されていないことにも驚きます。

    When opening BOX Drive in Explorer, the file name column displays abnormally narrow.
    Even if I manually adjust it or reset the width, it automatically reverts to the narrow width. This is extremely inconvenient.
    I'm also surprised that this bug has existed for years, has been reported by many people, and still hasn't been fixed.
    -Translated by DeepL

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Mouse Drag + Option to copy/duplicate an element.

    Most tools like Powerpoint, Google Slides, Figma, FigJam, Miro , etc. support holding a key and drag an element to create a copy. This the fastest way to copy elements around the page such as to create copies of post-its, squares, etc. In Box canvas, I can pick an item, copy and paste and then I have to select the copied item and move it to where I want. Drag copying does all that in one motion.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Canvas  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Get a bold view about comments number on a document

    Today when you put a comment on a document you can see how many comments are put on the document. What will be great, is to get this number in bold until all comments have been read by the user. This may help as an example when you comeback from leaves, and get many comments on different documents, you won't get any chance to know if you checked all, except to go on each documents and check them one by one. It's boring and makes the user to waste time. Thank you to consider this request.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Annotations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Is it possible to use query parameters in shared links with Box for Outlook?"

    If query parameters can be used, Box for Outlook will become even easier to use.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The customer can perform a folder search for names containing “example” (case-insensitive), choose “Export results,” receive a CSV of search

    The customer can perform a folder search for names containing “TBD” (case-insensitive), choose “Export results,” and receive a CSV in their Box Reports folder listing each matching folder with key metadata (folder name, full path/parent, owner, folder ID, created/updated dates). This enables efficient identification and tracking of folders marked as missing data across the tenant

    The customer’s teams add “TBD” to folder titles to flag missing information. While they can locate these folders via search today, Box does not allow exporting that list of search results. The current workaround—exporting folder trees from Content Manager—does not produce a targeted list of…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. More Detail in Deep Scan Detection

    Deep scans frequently alert with an "unknown" malware family and a description of "This file has characteristics that are similar to previously identified malicious content." This is not enough information to identify a potential threat within otherwise legitimate looking documents.

    The detections details should identify what triggered the detection. Was it a macro, the phrasing of the content, an embedded link, etc.? If it was a link, what link(s) is suspicious.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Allow further restrictions on who can view/submit a Box Form

    Right now Box Form submissions allow all (anonymous) or any logged in Box user to view/submit them. It would be useful to be able to further restrict these form links in manners similar to shared links. There are many times that a workflow driven by a form would be internal to a specific company and hence options like only users of xyz enterprise would be nice to minimize the risk of any data being shared externally from form questions and/or outside entities entering data into the form.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Notification for reading text over 2MB with AI

    Please make it so that a notification appears when loading text larger than 2MB in Box AI.
    When the text is over 2MB, the necessary information may not be fully read, resulting in incomplete responses and potentially acquiring incorrect information.

    -in Japanese-
    Box AIで2MB以上のテキストを読み込む場合には通知が出るようにしてほしい。
    テキストが2MB以上のときに必要な情報が読み切れておらず、回答として不足している場合があり、誤った情報を取得してしまう。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Links

    When sharing a link, if a user has Box installed, it prompts them to sign in or sign up; they do not get an option to simply open the link. This is unfriendly! Let's make Box less nerdy and more sensitive to the user experience.

    I have clients who will not use box links because of this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Shield Alerts and Admin Sudo Activity

    As an admin, I will need to sign in as my users for tasks, troubleshooting, etc. When we do so, all actions taken as that user while an admin is signed in as them should be noted as such in all reporting. For instance, I signed in as a user yesterday and we received an alert for the activities I performed as them, but nothing pointed to me being the actor. Threats occur with end users and admins, and full, transparent visibility is vital in the event of an incident.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Video Player controls are blocking my content for review

    When we send a client a video to review, the Box player controls cover the video making it difficult or impossible to correctly review. This is especially true for captions/graphics.

    Please move the controls off of the video so it doesn't block the content.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. webhook metadata

    Include all the metadata key/value pairs in the webhook payload when METADATA_INSTANCE.CREATED event is triggered so clients don't have send an additional GET request to fetch the metadata values.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Metadata  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Importing data using Box Shuttle via an SFTP share link

    We are provided access to data stored in external customers archives via FTP/SFTP credentials which we need to migrate into Box.

    It would be great to be able to migrate this data directly into box using Box Shuttle.

    Would it be possible to add SFTP as one of the pick options on the source system screen in Shuttle when creating a new Job where we could add in URL, Username, Password, Port, etc?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shuttle  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Rejections on an approval task

    I want everyone who was assigned an approval task to still be able to record their decision after someone rejects the document. Right now as soon as one person rejects, the approval box is grayed out for everyone remaining and the task notification for those people is removed. Even though box sends out an email as well, most of my team only relies on the box notification center out of convenience.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tasks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base