9818 results found

1. Hubs Draft State/Autosave Feature

   Implement a 'Draft' state for Hubs.

   Example: A feature to have a Hubs 'auto save' option, once it's been generated. They have some users who may close out of the Hub before hitting 'save' and lose all of their work.

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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2. We want to easily check the initial upload date of a file

   Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.

   Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.

   Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.

   ファイルの初回アップロード日を簡単に確認したい：
   現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。
   「更新日」は変更があるたびに変わるため、ファイルの「初回アップロード日」を確認するにはバージョン履歴を遡り、一番最初にアップロードされたVer1の日付を確認するしかなく手間がかかります。
   そこで、ファイルプロパティに「初回アップロード日」という項目を新たに追加してほしいです。

   Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.

   Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.

   Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.

   ファイルの初回アップロード日を簡単に確認したい：
   現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。… more

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3. MCP

   I would like to input content directly from Claude Code into sources like Box Notes, but currently, I have no choice but to upload them as txt or md files, which cannot be edited within the Box Web Application.

   Since txt and md files cannot be edited directly on Box, I have to download them to my local machine and re-upload them every time I make an edit, which makes sharing and updating files extremely inconvenient.

   I understand that Office or Google files cannot be edited directly via MCP, but I would like to be able to edit Box-native content, such as Box Notes, directly via the Box MCP.

   I would like to input content directly from Claude Code into sources like Box Notes, but currently, I have no choice but to upload them as txt or md files, which cannot be edited within the Box Web Application.

   Since txt and md files cannot be edited directly on Box, I have to download them to my local machine and re-upload them every time I make an edit, which makes sharing and updating files extremely inconvenient.

   I understand that Office or Google files cannot be edited directly via MCP, but I would like to be able to edit Box-native content,… more

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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4. Right click on a piece of information displayed on an Apps view in order to be able to copy it directly

   It would be extremely helpful to be able to right click and copy information directly from a Box Apps grid view.

   This will help us to easily paste into an external system and also into the Box search app we have created to look for the actual documents being requested.

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5. No emails when a group is added to a Box Hub

   I was surprised that I accidentally triggered an email to all members when adding a group as a collaborator to a Box Hub- this does not typically happen with folders. I would like an option to suppress this.

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6. The maximum number of Platform apps that can be registered should be increased.

   Currently, the maximum number of approved Platform apps is limited to 100.
   If we create an app for each affiliated company within the tenant, 100 is not sufficient.
   We would like the maximum number of Platform apps that can be registered to be significantly increased.

   (In Japanese)
   現在、アプリの登録上限は100件までですが、テナント配下で組織ごとにアプリを作った場合、足りなくなる可能性があります。
   登録できるPlatformアプリの数をもっと増やしてほしい

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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7. workflow

   Hi, I was wondering if we could revert the workflow for sharing folders with other users. There was a recent UI/UX update that changed my Box such that when I share a folder with someone, it doesn't auto-populate my cursor in the "Invite People" field, and after typing the name of the person I'd like to share it with, pressing enter or tab does not select the person. The old Box used to highlight the first person that matched what you typed. Once the person is added, I also have to click "Send" manually instead of being able to press enter right away.

   It was very smooth when I was able to click "share," immediately type the name of my desired collaborator, press enter or tab to immediately populate the field with that person's email address, and press enter again to select "Send." Now, I have to either click the "add names or email addresses" field directly or press tab before I'm able to begin typing. This is a small but noticeable change that has slowed down my workflow when sharing folders with collaborators each day.

   Hi, I was wondering if we could revert the workflow for sharing folders with other users. There was a recent UI/UX update that changed my Box such that when I share a folder with someone, it doesn't auto-populate my cursor in the "Invite People" field, and after typing the name of the person I'd like to share it with, pressing enter or tab does not select the person. The old Box used to highlight the first person that matched what you typed. Once the person is added, I also have to click "Send" manually instead of being able to press… more

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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8. File Request ID: Enhance File Request API Visibility, Documentation, and Reporting Capabilities

   Summary:
   Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.

   Problem Details:

   Missing File Request ID Access
   The File Request ID is not exposed in the UI.
   The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
   This blocks automation, integration workflows, and troubleshooting.
   Incomplete API Documentation
   The File Request API endpoints lack clear, end-to-end guidance.
   Missing examples for common workflows such as:
   Creating, retrieving, and managing File Requests at scale
   Mapping File Request objects to folders and users
   No clear explanation of how to reliably obtain identifiers needed for API operations.
   Limited Reporting and Visibility
   No native dashboard or reporting tool for File Requests.
   No ability to export File Request data for audit or governance purposes.

   Requested Enhancements:

   Expose File Request ID
   Display File Request ID in the Admin Console and UI.
   Ensure File Request ID is consistently returned across all relevant API endpoints.
   Improve API Documentation
   Provide complete, structured documentation with:
   Clear endpoint mapping
   Required vs optional fields
   End-to-end examples for real-world use cases
   Include guidance for bulk operations and enterprise-scale management.
   File Request Dashboard and Export
   Introduce a File Request dashboard in the Admin Console.
   Add CSV export capability with the following fields:
   File Request ID
   Folder ID
   Creator ID
   Date Created
   Status
   Visibility
   Folder Name
   Folder Path
   URL ID

   Business Impact:

   Enables automation and integration with external systems
   Improves governance, audit readiness, and compliance tracking
   Reduces support overhead caused by lack of visibility and unclear documentation
   Aligns File Requests with enterprise reporting standards already available for other Box features

   Use Case:

   Enterprise admins need to track and manage hundreds of File Requests across departments. Without IDs, reporting, and clear API guidance, it is not possible to build reliable workflows, enforce governance, or perform audits efficiently.

   Summary:
   Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.

   Problem Details:

   Missing File Request ID Access
   The File Request ID is not exposed in the UI.
   The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
   This blocks automation, integration workflows, and troubleshooting.
   Incomplete API Documentation
   The File Request API endpoints lack clear, end-to-end guidance.
   Missing examples for common… more

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   0 comments  ·  Web App  ·  Edit…  ·  Delete…  ·  Admin →
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9. Issues with Filename Corruption and Large File Download Failures on Box

   I am reaching out regarding two issues I am experiencing when using Box.
   1. Filename corruption when downloading files on Windows
   Files uploaded to Box from macOS are showing corrupted or unreadable filenames when I download them on a Windows PC. The file contents themselves are fine, but the filenames become garbled, making it difficult to identify or manage them.
   This appears to be related to differences in filename encoding between macOS and Windows during the upload/download process.
   2. Large files cannot be downloaded
   Additionally, I am unable to download large files stored in Box.
   When attempting to download files of significant size, the download either fails to start, freezes midway, or results in an error. I have confirmed that my network connection is stable and that there are no local storage issues on my device.
   Could you please help investigate these problems or provide guidance on how to resolve them? I would appreciate any information regarding potential limitations, encoding behaviors, or recommended methods for handling large file downloads.
   Thank you for your support.

   I am reaching out regarding two issues I am experiencing when using Box.
   1. Filename corruption when downloading files on Windows
   Files uploaded to Box from macOS are showing corrupted or unreadable filenames when I download them on a Windows PC. The file contents themselves are fine, but the filenames become garbled, making it difficult to identify or manage them.
   This appears to be related to differences in filename encoding between macOS and Windows during the upload/download process.
   2. Large files cannot be downloaded
   Additionally, I am unable to download large files stored in Box.
   When attempting to download files… more

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   0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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10. Enhanced file locking features

    We would like to be able to configure advanced settings for the file locking feature in Box Drive as well.

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11. Disable the option to open files in local apps, force online apps

    My customers would like the option to disable opening files to edit in local applications, they want to force their users to open documents in online applications such as word online.

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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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12. Retention Only Co Admin permission

    Add a "Retention Only" co admin permission for retention policies and legal holds, so retention teams doesn't have access to legal holds teams

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Support for shared links in MCP

    Add a shared link resolution tool to the Box MCP server that accepts a Box shared link URL and returns the corresponding file or folder ID and metadata. Shared links are the primary way our users share content in Box, and without this capability, an agent cannot act on a shared link that a user provides directly. Users share links with colleagues as a natural part of their workflow; they should be able to share them with an AI agent the same way.

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14. Searching for Folders and Moving files

    Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.

    I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into one of the folders, it does not pop up in my search. If I go to the main folder, 30 INVOICES PAID, I can ony see the first 20 or so folders. I wait for the other folders to load and they never do. So essentially I cannot move the file to where it needs to go.

    Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.

    I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into… more

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15. Revert UX for creating folders

    Hi, I was wondering if we could revert the workflow for creating folders. There was a recent UI/UX update last week that changed my Box such that when I create a folder, it doesn't auto-populate my cursor in the "Name" field, and after typing the name of the folder, pressing enter does not create the folder.

    It was very smooth when I was able to click "new folder," immediately type the name of my folder, and then press enter to immediately create it. Now, I have to either click the "name" field directly or press tab before I'm able to begin typing, and in order to create the folder I have to press "create" with my cursor or press tab five times before pressing enter. This is a small but noticeable change that has slowed down my workflow when creating multiple folders each day.

    Hi, I was wondering if we could revert the workflow for creating folders. There was a recent UI/UX update last week that changed my Box such that when I create a folder, it doesn't auto-populate my cursor in the "Name" field, and after typing the name of the folder, pressing enter does not create the folder.

    It was very smooth when I was able to click "new folder," immediately type the name of my folder, and then press enter to immediately create it. Now, I have to either click the "name" field directly or press tab before I'm able to… more

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16. moving files

    Please bring back the ability to select files by clicking on them instead of the small box to the right of them

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17. Need more explanation for "Unknown IP" on User Activity Report

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it is a legit IP address.
    If it falls into "Spoof an IP address" or "Use a VPN proxy", they might want to investigate how it happened on their end if needed.
    However, they can not find which pattern it falls into from just the "Unknown IP" description.

    For example, if the User Activity Report shows something like "Box internal IP" for "Use Box’s internal IP address" pattern, customers can tell that they don't have to worry as long as it shows "Box internal IP" since it was kicked by a legit IP address.

    This is an improvement request.

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it… more

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18. Need more explanation for "Unknown IP" on User Activity Report

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it is a legit IP address.
    If it falls into "Spoof an IP address" or "Use a VPN proxy", they might want to investigate how it happened on their end if needed.
    However, they can not find which pattern it falls into from just the "Unkown IP" description.

    For example, if the User Activity Report shows something like "Box internal IP" for "Use Box’s internal IP address" pattern, customers can tell that they don't have to worry as long as it shows "Box internal IP" since it was kicked by a legit IP address.

    This is an improvement request.

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it… more

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19. Set default on how to display a link

    I'm not sure when this was added, I didn't see it in the release notes. But when pasting a link into a Box Note, there are now options on how the link is to be displayed. It defaults to "Display Link Title". Can you please add a setting to change that default to another option?

    "Display as URL" is far more useful when you are pasting links (for example) from Jira or ServiceNow, where "Display Link Title" only says "Jira" every time, forcing you to go into each link and changing it to URL to see every link.

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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20. Add a normal Search Bar to Hubs

    The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
    We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.

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