Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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8184 results found
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Save Signed Box Sign documents back to Salesforce.com Files object
Box Sign has an integration for Salesforce.com but it really does not save much real effort because the integration is not complete. Box Sign really needs to integrate with Salesforce's Files object as Salesforce.com is the system of record and therefore needs the file Signed version of documents.
In an ideal world, Box would be able to both pull documents from the Files object and save the Signed Document back to the Files object in Salesforce.com (but while you are at it, you might as well make it configurable to Documents, Files, or other file repositories in Salesforce). Otherwise the process is download the file from Salesforce, upload the file to the Box widget in Salesforce, set up the document for signature, send to customer to sign, once signed, download from Box, upload back to Salesforce.com Files object. As you can see this is a ton of steps and makes it far less useful as a Integration, you might as well just use Box.com in this case (so what is the point of the integration at that point).
Box Sign has an integration for Salesforce.com but it really does not save much real effort because the integration is not complete. Box Sign really needs to integrate with Salesforce's Files object as Salesforce.com is the system of record and therefore needs the file Signed version of documents.
In an ideal world, Box would be able to both pull documents from the Files object and save the Signed Document back to the Files object in Salesforce.com (but while you are at it, you might as well make it configurable to Documents, Files, or other file repositories in Salesforce). Otherwise the…
1 vote -
Request to improve the operation when exporting [Access Stats] for non-administrators in the "Closed Folder" environment.
In the "Closed Folder" environment, an error occurs when exporting (*1) [Access Stats] as a user other than the administrator.
In a "Closed Folder" environment, an error occurs when exporting activities as a non-administrator user.
Please make it possible to select a path other than root level folders for the export destination, or hide the export button except for administrators.*1:Select the file and click "See Details". Click the "↓" button at the right end of "Activity" and click "Create".
[detail]
With Closed Folder (*2), only administrators can create and delete folders in root level folders.If you are a non-administrator user and the report folder (\Box Report) does not exist at the first level, creating the folder will fail, resulting in the error "Sorry, the report could not be generated. Please try again.".
*2:Admin Console > Enterprise Settings > Content & Sharing > Enable "Only Admins can create and delete first-level folders, files, and bookmarks"
[Note]
Exporting "Access Stats" creates a report folder at the first level.
If a report folder has already been created, even users other than administrators can export.In the "Closed Folder" environment, an error occurs when exporting (*1) [Access Stats] as a user other than the administrator.
In a "Closed Folder" environment, an error occurs when exporting activities as a non-administrator user.
Please make it possible to select a path other than root level folders for the export destination, or hide the export button except for administrators.*1:Select the file and click "See Details". Click the "↓" button at the right end of "Activity" and click "Create".
[detail]
With Closed Folder (*2), only administrators can create and delete folders in root level folders.If you are a…
1 vote -
Preview support for .MXF files
MXF is an industry-standard file format for video and audio. MXF files contain information about the media inside (metadata). This file type is commonly used by marketing teams for video content. Requesting previewing support on Box Web App for .MXF files to allow easy external collaboration on this content.
14 votes -
Stop or modify instant suspension of new user email addresses on account setup, or give admins access to your blocklist
When a new user account is set up, a confirmation email is automatically sent to the login address for the account. Currently, if this message is bounced, the user's email address is immediately placed on your block list.
So - I create a new staff email account in 365, then use that email address to set up a Box account. Box immediately sends a confirmation email message - but 365 is having a slow day and the gateway hasn't yet caught up with accepting messages for that address. The confirmation message is bounced, and the user's email address is immediately placed on your block list.
The problem is that I (as the Box and 365 admin) have no way of knowing this. Box does not inform me that it has happened - it simply offers me the option to resend the confirmation email, and does not tell me that this option can never work because the address is being blocked behind the scenes. So I waste many hours trying to trace the messages in 365, and to find out why they haven't arrived. I resend from Box several times, with the same result.
This is stupid, in three different ways:
1: When sending email messages of any kind, all sensible systems wait and retry at least once before deciding that the message has failed. Why doesn't Box do this before placing an address on a hidden blocklist?2: As admin/co-admin I really need to know when one of my user account login addresses is being blocked by Box - but I have no way of finding this out.
3: As the Box account creator, I really need to know when the confirmation email message has bounced back, because it means that the account creation has failed and the user will not be able obtain a password, even if I try (apparently successfully) to resend the confirmation. Your system does not notify me when it blocks an account signup email address.
Please implement at least one of the following:
A: When a confirmation message for a new account is bounced, send a notification to the admin/co-admin who tried to create the account that this has happened, and how to resolve it.
B: When an email address is being blocked, it makes no sense to present admins/co-admins with a link to send any kind of message to it. Please stop doing this.
C: When a new account confirmation email is bounced, please wait 15 minutes and retry before blocking the address.
D: Give admins/co-admins access to the list of emails in their domains which are on your blocklist - even if this access is read-only. At least then they can see what the problem is, and contact support to have an address removed.
When a new user account is set up, a confirmation email is automatically sent to the login address for the account. Currently, if this message is bounced, the user's email address is immediately placed on your block list.
So - I create a new staff email account in 365, then use that email address to set up a Box account. Box immediately sends a confirmation email message - but 365 is having a slow day and the gateway hasn't yet caught up with accepting messages for that address. The confirmation message is bounced, and the user's email address is immediately…
2 votes -
Lock folder order in All Files
Prologis would like to be able to create a static folder view in All Files. Defaulting to most recently viewed makes it difficult to find things. It would also be helpful if the file names were larger.
2 votes -
Bulk add users approval task
Prologis uses approval tasks on a monthly basis to approve a specific dataset - 20 people need to approve it each month. They would like to have the ability to search people more easily when creating a new approval task, or duplicate the group of approvers more easily. It would be helpful if it was easier to add approvers in bulk - right now, when adding users in bulk, if the first signer approves, they can approve on behalf of the entire group.
2 votes -
To retain Tasks even after "task-related user" is permanently deleted
Currently, if a user is deleted, all of his/her related tasks will be deleted after the user is permanently deleted. Although task activities like approval and completion are recored in the admin reporting, it is not user-friendly and is unintuitive.
8 votes -
Ability to rearrange the image files displayed on Box Drive and Box Web
For image files (photos), such as jpg and png files, there is a Date taken item in the "Properties".
On Box Drive and Box Web, We wants to organize the photos by descending or ascending order based on the Date taken.
However, since [Box Drive] and [Box Web] do not have the Date taken attribute, files cannot be organized by the date and time they were taken.
Thus, we would like you to add the Date taken attribute.22 votes -
URL to open folder or file by full English path name.
Box allows me to create named folders and files. Box SHOULD allow me to use a URL to get there? The File ID is visually useless. Box should store the English name as an alias to the ID -- and allow this feature. I am astonished this wasn't a base product feature. I'm also astonished you haven't added it as it's clear in the feedback from others it's WANTED. Shame on Box for not providing this feature.
In the meantime, I'll be forced to find another cloud-based file storage solution.
1 vote -
Comments should copy over when files are copied from one folder to another
Not sure why this has changed, however, when copying files from one folder to another (inside a parent folder) it would be great if the comments would also copy over. They used to, up until mid-2021. For example, I have files I share for approval in a working project, that I copy into an ASSETS folder after approval
8 votes -
Option to enforce Box account login on public shared link
Provide an option to require a user to login to a Box account in order to access a public shared link. This becomes useful when you want to record a specific access audit trail but do not have a specific person in mind and therefore cannot invite them as a collaborator
6 votes -
Report on 1st and 3rd party app users
I'd like to run a report that lists which users are using 1st and 3rd party apps within Box.com.
2 votes -
Enable the Translation function of the web browser in the preview
Edge and Chrome have a web page translation function as standard, but Word, PPT files, and PDF files displayed on the Box preview screen cannot be translated.
This is a real challenge for companies with employees of many nationalities.1 vote -
Box Sign Notifications and Tasks
Would like the ability for internal users to receive a task notification if assigned a signature as well as for the signer to receive a notification in the notifications bar when a document has been signed or rejected.
32 votes -
Back Button Updates
Could you update Box to have the Back button return you to the same spot you were at before you hit the Back button? Currently it takes you back to the top of the previous page you were on. When you have a list of 200 folders, its very cumbersome to have to scroll through the all the pages just to find where you left off.
1 vote -
Prevent BoxRelay from creating a new folder with the same name
When creating a folder in BoxRelay to store files, if a folder with the same name already exists, I want the files to be stored in the existing folder without creating a new folder.
BoxRelayでフォルダを作成してファイルを格納するとき、すでに同じ名前のフォルダが存在する場合は、新しいフォルダを作成せずに既存のフォルダにファイルが格納されるようにしてほしい。
1 vote -
Include file and folder IDs in user activity report
Running a user activity report for a deleted user shows the parent folder names the user was removed from, but no ID so there is no way to determine which folder they were removed from. (i.e. a searching for the parent folder called ACE returns 180 such folders).
5 votes -
Improve messaging when moving folders between owners
Currently in the web app, a co-owner of a folder is able to move that folder to another location with different ownership. It makes sense that this is allowed and I don't want that to change. However, when the user does this action, they are presented first with an error dialog that suggests the action failed. If they click the "Details" button, they then see a confirmation dialog that ultimately lets them complete the operation.
I think a confirmation dialog is appropriate, but it should be presented to the user immediately and not hidden behind the initial error dialog.
5 votes -
Preview Accuracy
I understand that preview currently can not guarantee perfect accuracy and failing perfecting it which is the ideal solution, we'd like to be able to use MSFT online with read-only privileges. This would enable users with read-only access to still see the content displayed correctly whilst not being able to make changes or download.
1 vote -
The JUMP, the next upgrade from Personal Pro $79.99 a year, only 100GB storage to 3 users Business a year is: $540 a huge GAP. It would h
The JUMP, the next upgrade from Personal Pro $79.99 a year, only 100GB storage to 3 users Business a year is: $540
a huge GAP. It would have been nice to have something in between. For small users like me, 1 User 1TB or 2 TB of space for an extra fee. Please, your platform and service is very good. I have DropBox, lots of space BUT not friendly and cumbersome navigation, can’t stand it.1 vote
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